Holiday Inn Express - Red Deer North by IHG

Room was ready on time, staff were helpful, room was clean and fully stocked.

Yes.

We asked for an additional blanket and was told there was not any. When I inquired further, was told that one could be located in the storage. One was then delivered to the room so the issue was resolved. However this lack of responsiveness to issues continued as in the evening, I messaged the front desk twice as there was a large group of individuals being very loud right outside of our room. The front desk never replied nor am I aware of hotel staff went and dealt with this. At 1130 the group finally moved along after I addressed this directly with them. I don’t think it’s my job to

Staff great rooms clean and quiet

Great staff