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Guest reviews
Fabulous
Based on 170 verified reviews
Facilities
7
Cleanliness
10
Service
9.2
Randa
Sep 1, 2025
·
Stayed 8 nights
Clement
Aug 24, 2025
·
Stayed 5 nights
Jason
May 31, 2025
·
Stayed 5 nights
Cillian
Apr 21, 2025
·
Stayed 6 nights
Julia
Feb 15, 2025
·
Stayed 2 nights
Location
A stay at Neos Hotel places you in the heart of Astana, steps from Saryarka Velodrome and 13 minutes by foot from Alau Ice Palace. This hotel is 0.7 mi (1.2 km) from Astana Arena and 1.6 mi (2.5 km) from Islamic Centre.
More location infoFAQs
Yes, free self-parking is available on-site. However, parking is limited.
A complimentary full breakfast is served daily from 7:00 AM to 10:30 AM.
Check-in is from 2:00 PM to 12:30 AM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
Yes, airport shuttle services are available for a surcharge of USD 30 per vehicle, accommodating a maximum of 2 passengers. Guests must contact the property 48 hours prior to arrival to arrange the transfer.
The property features limited wheelchair accessibility, including step-free entrances and accessible facilities. However, specific details about accessible rooms and bathrooms are not provided.
The hotel is situated in the heart of Astana, just 0.5 km from Saryarka Velodrome and 1 km from Alau Ice Palace. It is also 1.1 km from Astana Arena and 12.6 km from the nearest major airport, Nursultan Nazarbayev International Airport.
Children are allowed at the hotel, and there is no minimum age requirement for staying for free.
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