Les Lofts St-Paul - Par Les Lofts Vieux-Québec

Zimmer sehr sauber, sehr stylish, gute Lage! Danke. Kommunkation mühsam. Parkplatz extra gebucht, wurde bestätigt und plötzlich annulliert und unser Auto stand schon dort! SEHR NERVIG! Auch viel zu viele Emails im Vorfeld. 1 Email mit Codes 24 Std zuvor hätte gereicht. Zimmer wie gesagt sehr schön, Bett (Matratze auf Holz) sehr, sehr hart. Alles sehr ringhörig.

The apartment is spacious but a little unclean. The toilet didn't flush properly and the bedroom had no window and very little lighting, was quite cave-like. The kitchen had pots & pans, but no coffee & tea supplies provided.

Loft was clean.

The room was not ready on time, therefore I was late for my scheduled appointment. They offered me to check out at 12 noon instead on 11am which is useless.. Not evan any empathy... funny enough, if we want to cancel a reservation. We get penalized but if they change the arrangements, no repercution at all....no rate adjustment. I do not appreciate that at all. Also, no tv signal, so we could watch tv. The front desk people did not even try to help. I travel a lot and it is very disappointing to have to endure that treatment. Prime and Beautiful location but it could be so much better.

Lovely property, the stairs can be challenging in the winter.