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Novotel Surfers Paradise

133 US$

/nat

Gennemsnit for september

Novotel Surfers Paradise - Image 1

Novotel Surfers Paradise - Værelse

Novotel Surfers Paradise - Værelse

Novotel Surfers Paradise - Udsigt fra værelset

Novotel Surfers Paradise - Reception

Priser på Novotel Surfers Paradise

Vælg datoer for at se priser og tilgængelighed

133 US$

/nat

Gennemsnit for september

Gennemsnitlige månedlige priser

På Novotel Surfers Paradise ligger prisen pr. nat i gennemsnit på 124 US$ i den billigste måned (august) og 209 US$ i den dyreste måned (december), baseret på de seneste 12 måneder.

Gennemsnitlig pris pr. nat på Novotel Surfers Paradise pr. måned, seneste 12 måneder (USD)
Måned	Gennemsnitlig pris
januar	204 US$
februar	156 US$
marts	147 US$
april	159 US$
maj	134 US$
juni	124 US$
juli	174 US$
august	124 US$
september	133 US$
oktober	162 US$
november	140 US$
december	209 US$

Dyrest: december (ca. 209 US$)

Billigst: august (ca. 124 US$)

Om dette overnatningssted

Nyd godt af en lang række rekreative faciliteter på stedet, inklusive en udendørs pool, et boblebad og en udendørs tennisbane. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, concierge-tjenester og bryllupsfacili...

Faciliteter

Nyd godt af en lang række rekreative faciliteter på stedet, inklusive en udendørs pool, et boblebad og en udendørs tennisbane. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, concierge-tjenester og bryllupsfaciliteter.

Forretningsfaciliteter

Gæsterne har blandt andet adgang til en computerstation, hurtig udtjekning og renseri/vaskeservice. Planlægger du et arrangement i Gold Coast? På dette hotel er der et område på 627 kvadratmeter til rådighed, bestående af konferencelokaler og 6 mødelokaler. Selvstændig parkering (tillægsgebyr) er til rådighed på stedet.

Spisning

Få en bid mad på BLVD Cafe & Bar, en café, hvor du kan nyde en drink i baren/loungen, eller bliv på værelset, hvor der er mulighed for roomservice (i et begrænset antal timer). Tag forbi baren ved poolen, hvor du kan slukke tørsten med din yndlingsdrink. Morgenmad tilberedt efter bestilling serveres på hverdage fra kl. 06.30 til kl. 10.00 og i weekenderne fra kl. 06.30 til kl. 11.00 mod et gebyr. LOCALIZE

Værelser

Overnat i et af de 408 værelser, der indeholder fladskærms-tv. Værelserne har privat balkon. Med gratis Wi-Fi kan du altid komme på nettet, og kabelkanaler sørger for underholdningen. Værelset har et privat badeværelse med badekar eller bruser samt gratis toiletartikler og hårtørrer.

Lokation

Med et ophold hos Novotel Surfers Paradise har du en base i centrum af Gold Coast, kun få skridt fra Cavill Avenue og 3 min. gang fra Surfers Paradise Beach. Dette hotel ved stranden ligger 18,5 km fra Warner Bros. Movie World og 3,4 km fra Gold Coast Kongres- og Udstillingscenter.

I nærheden

Centro Surfers Paradise(0.1 mil)
Cavill Avenue(0.1 mil)
Slingshot(0.1 mil)
Ripley's Believe It or Not(0.2 mil)
Timezone(0.2 mil)
Chevron Renaissance(0.2 mil)
Surfers Paradise Beach(0.2 mil)
Surfers Paradise Tenpin(0.2 mil)
Infinity Attraction(0.3 mil)
SkyPoint Observation Deck(0.3 mil)
SkyPoint Climb(0.3 mil)
Surfers Paradise Beachfront Markets(0.4 mil)
Northcliffe Beach(0.4 mil)
King Tutts Putt Putt (minigolf)(0.4 mil)
Budds Strand(0.7 mil)
Den foretrukne lufthavn for Novotel Surfers Paradise er Gold Coast, QLD (OOL-Coolangatta)(19.1 mil)

Lokation

Cnr Hanlan St and Surfers Paradise Blvd, Gold Coast, Queensland, Australien

Centro Surfers Paradise (0.1 mil)

Cavill Avenue (0.1 mil)

Slingshot (0.1 mil)

Ripley's Believe It or Not (0.2 mil)

Timezone (0.2 mil)

Chevron Renaissance (0.2 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

11

Superior-værelse - 1 kingsize-seng

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

323 ft²

Altan

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

9

Deluxe-værelse - 1 kingsize-seng

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

323 ft²

Altan

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

9

Executive-værelse - 1 kingsize-seng - havudsigt

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

376 ft²

Altan

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

10

Deluxe-værelse - 1 kingsize-seng - havudsigt

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

323 ft²

Altan

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

14

Superior-værelse - 1 kingsize-seng - havudsigt

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

323 ft²

Altan

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

10

Superior-værelse - 2 dobbeltsenge - havudsigt

Værelsesoplysninger

2 Dobbeltsenge

Sover 3

323 ft²

Altan

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

6

Deluxe-værelse - 2 dobbeltsenge - havudsigt

Værelsesoplysninger

2 Dobbeltsenge

Sover 3

323 ft²

Altan

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

8

Deluxe-værelse - flere senge (Family)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

og

2 Enkeltsenge

Sover 4

323 ft²

Altan

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

8

Familieværelse - flere senge (Family)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

og

2 Enkeltsenge

Sover 4

462 ft²

Altan

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

8

Superior-værelse - 2 dobbeltsenge

Værelsesoplysninger

2 Dobbeltsenge

Sover 3

323 ft²

Altan

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

7

Deluxe-værelse - 2 dobbeltsenge

Værelsesoplysninger

2 Dobbeltsenge

Sover 3

323 ft²

Altan

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

11

Penthouselejlighed - 4 soveværelser

Værelsesoplysninger

2 Dobbeltsenge

Sover 6

Altan

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

Gæsteanmeldelser af Novotel Surfers Paradise

7.8

God

Baseret på 8.183 verificerede anmeldelser

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Novotel Surfers Paradise får ros for sin uovertrufne centrale beliggenhed, havudsigt og venlige personale, men anmeldelser nævner gentagne gange slidte områder, igangværende renoveringer med lukkede faciliteter, støj fra natklubber om natten, langsomme elevatorer samt ujævn rengøring og services.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

Novotel Surfers Paradise får ros for sin uovertrufne centrale beliggenhed, havudsigt og venlige personale, men anmeldelser nævner gentagne gange slidte områder, igangværende renoveringer med lukkede faciliteter, støj fra natklubber om natten, langsomme elevatorer samt ujævn rengøring og services.

Værelserne varierer fra nyrenoverede og rummelige med komfortable senge og flot udsigt til ældre indretninger med små badeværelser og lejlighedsvise vedligeholdelses- eller udstyrsproblemer. Morgenmaden er ofte et hit, men der bemærkes trængsel, begrænset udvalg på nogle dage og problemer med kaffemaskinerne. Parkering er mod betaling i en delt, til tider travl garage. Forvent en bekvem, livlig base med kompromiser i forhold til støj og finish.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Renoveringer har begrænset faciliteterne til tider, med pool/spa (og lejlighedsvis tennisbanen) lukket eller forældet. Elevatorerne er ofte langsomme eller ude af drift. Parkering er mod betaling i en delt garage og kan være svær at finde i travle perioder.

Relaterede gæsteanmeldelser

4

Sizar

16. okt. 2025

·

Overnattede 3 nætter

Lets just say alot has changed in the hotel this time round. The staff were not to helpful, spa out of order, drilling and work been done and unbearable to listen too all day.

Lets just say alot has changed in the hotel this time round. The staff were not to helpful, spa out of order, drilling and work been done and unbearable to listen too all day.

10

Emily

12. okt. 2025

·

Overnattede 2 nætter

Wonderful stay at the Novotel. Staff were friendly, buffet breakfast was awesome, pool was nice and it was in a great location. Parking got a bit crowded on Saturday evening and difficult to find a park in the surfers mall car park, frustrating when you’ve paid $25 per day and had to drive around for 30+ minutes to find a park to get up to your room. Overall, it was an excellent experience and I will be staying at the Novotel again.

Wonderful stay at the Novotel. Staff were friendly, buffet breakfast was awesome, pool was nice and it was in a great location. Parking got a bit crowded on Saturday evening and difficult to find a park in the surfers mall car park, frustrating when you’ve paid $25 per day and had to drive around for 30+ minutes to find a park to get up to your room. Overall, it was an excellent experience and I will be staying at the Novotel again.

8

Donna Kathryn

21. nov. 2025

·

Overnattede 6 nætter

Reasonable place great location right in surfers paradise. However pool shut every day until 4pm due to maintenance disappointing!!

Reasonable place great location right in surfers paradise. However pool shut every day until 4pm due to maintenance disappointing!!

6

Vibhor

10. okt. 2025

·

Overnattede 2 nætter

One has to use centre’s parking which is $25

One has to use centre’s parking which is $25

4

Simon

22. apr. 2025

·

Overnattede 4 nætter

Only 2/5 working lifts during peak holiday weekend (Easter) for a 36 floor hotel packed with guests is poor effort. Try“preventative maintenance”? Would’ve been a great relaxing weekend away otherwise. Do better next time yeah?

Only 2/5 working lifts during peak holiday weekend (Easter) for a 36 floor hotel packed with guests is poor effort. Try“preventative maintenance”? Would’ve been a great relaxing weekend away otherwise. Do better next time yeah?

8

David

28. nov. 2025

·

Overnattede 6 nætter

Pool closed during the day & many of the advertised facilities not available due to renovations.

Pool closed during the day & many of the advertised facilities not available due to renovations.

6

carmela

22. jan. 2025

·

Overnattede 9 nætter

The property and facilities are run down. The pool is in need of a good clean and upgrade with broken concrete and dirty tiles. At least 1 lift was always out of order which was frustrating during peak times. Rooms were cleaned daily however floors were never vacuumed during our stay so there was always sand under your feet which inevitably made it into your bed sheets!! Would also be handy if the hotel supplied some sort of clothes line/portable drying rack to dry swimmers etc. On the upside, the gym facilities were quite good and the breakfast was excellent (although you had to wait a long time to get your omelette as there was only 1 chef cooking them).

The property and facilities are run down. The pool is in need of a good clean and upgrade with broken concrete and dirty tiles. At least 1 lift was always out of order which was frustrating during peak times. Rooms were cleaned daily however floors were never vacuumed during our stay so there was always sand under your feet which inevitably made it into your bed sheets!! Would also be handy if the hotel supplied some sort of clothes line/portable drying rack to dry swimmers etc. On the upside, the gym facilities were quite good and the breakfast was excellent (although you had to wait a long time to get your omelette as there was only 1 chef cooking them).

6

Therese

14. okt. 2025

·

Overnattede 5 nætter

Excellent stuff and friendly, clean but need to. Check the spa and maintain to be work.

Excellent stuff and friendly, clean but need to. Check the spa and maintain to be work.

6

Elanor

23. apr. 2025

·

Overnattede 7 nætter

A lot of construction going on around main entrance. Great location handy to all amenities especially the trams/taxis/buses. Unfortunately the lifts are not very reliable, they were either being maintained or not working. Had to wait for 20 minutes one day, not ideal. Really nice polite staff

A lot of construction going on around main entrance. Great location handy to all amenities especially the trams/taxis/buses. Unfortunately the lifts are not very reliable, they were either being maintained or not working. Had to wait for 20 minutes one day, not ideal. Really nice polite staff

2

guluba

21. okt. 2025

·

Overnattede 4 nætter

The hotel is an amazing part of surfers paradise, with all ammeneties at your doorstep, the downside is the hotel room itself. It looks clean but when you look closer the rlbedding is absolutely disgusting. Matress and matress protector had yello stains and for some reason there was a towel placed under the matress protector. The pillows were also yellow and discoloured. After we alerted the staff of this they then brought in all new pillows and a new matress even from another room i am assuming. Better to pay more money and stay somewhere where u know the cleanliness standard is high

The hotel is an amazing part of surfers paradise, with all ammeneties at your doorstep, the downside is the hotel room itself. It looks clean but when you look closer the rlbedding is absolutely disgusting. Matress and matress protector had yello stains and for some reason there was a towel placed under the matress protector. The pillows were also yellow and discoloured. After we alerted the staff of this they then brought in all new pillows and a new matress even from another room i am assuming. Better to pay more money and stay somewhere where u know the cleanliness standard is high

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Tilbagemeldingerne er blandede: Selvom mange værelser blev rapporteret rene, nævnes det gentagne gange, at rengøringen er forsømt, sengetøjet er plettet eller lugter, badeværelserne er dårligt rengjorte, der ligger genstande efter tidligere gæster, der er kakerlakker og nogle fugtige eller skimmeltrammede områder.

Relaterede gæsteanmeldelser

4

Joshua

1. okt. 2025

·

Overnattede 6 nætter

Food left in fridge from previous guest. Not cleaned well each day. Noisy rooms. Would not recommend.

Food left in fridge from previous guest. Not cleaned well each day. Noisy rooms. Would not recommend.

4

Laura

20. okt. 2025

·

Overnattede 1 nat

We moved the table to play games and found a flight stub from 2024 (that's how long it had been since the area was cleaned). Waited for 1.25 hours to get into our room while the quality checked it's cleanliness. Over all very poor

We moved the table to play games and found a flight stub from 2024 (that's how long it had been since the area was cleaned). Waited for 1.25 hours to get into our room while the quality checked it's cleanliness. Over all very poor

8

Joel Waititi

30. nov. 2025

·

Overnattede 3 nætter

Super clean room, Great Staff

Super clean room, Great Staff

2

Terry

14. jul. 2025

·

Overnattede 3 nætter

Reception checked me in late. I missed the event I flew down for. Reception staff were rude. My sink didnt drain at all. My pillow had lipstick and a boot mark on it, sheets had hair in them. Worst $900 I've ever spent.

Reception checked me in late. I missed the event I flew down for. Reception staff were rude. My sink didnt drain at all. My pillow had lipstick and a boot mark on it, sheets had hair in them. Worst $900 I've ever spent.

6

V

9. feb. 2025

·

Overnattede 2 nætter

Very old and run down, pool area under construction, not advised during booking. Balcony mouldy, walls inside room smashed up

Very old and run down, pool area under construction, not advised during booking. Balcony mouldy, walls inside room smashed up

6

EDGAR

26. sep. 2024

·

Overnattede 2 nætter

The hotel is very well located but the room is very dirty!

The hotel is very well located but the room is very dirty!

10

Chloe

2. nov. 2025

·

Overnattede 2 nætter

Clean room

Clean room

6

Ardian

30. nov. 2025

·

Overnattede 9 nætter

Towels wont clean had stains on them, constantly had to call the front desk for new ones. Also the towles had a very bad smell on them. Clean them properly.

Towels wont clean had stains on them, constantly had to call the front desk for new ones. Also the towles had a very bad smell on them. Clean them properly.

4

Daniel

1. feb. 2026

·

Overnattede 1 nat

Worn-out hotel, dirty rooms and cockroaches

Worn-out hotel, dirty rooms and cockroaches

2

guluba

21. okt. 2025

·

Overnattede 4 nætter

The hotel is an amazing part of surfers paradise, with all ammeneties at your doorstep, the downside is the hotel room itself. It looks clean but when you look closer the rlbedding is absolutely disgusting. Matress and matress protector had yello stains and for some reason there was a towel placed under the matress protector. The pillows were also yellow and discoloured. After we alerted the staff of this they then brought in all new pillows and a new matress even from another room i am assuming. Better to pay more money and stay somewhere where u know the cleanliness standard is high

The hotel is an amazing part of surfers paradise, with all ammeneties at your doorstep, the downside is the hotel room itself. It looks clean but when you look closer the rlbedding is absolutely disgusting. Matress and matress protector had yello stains and for some reason there was a towel placed under the matress protector. The pillows were also yellow and discoloured. After we alerted the staff of this they then brought in all new pillows and a new matress even from another room i am assuming. Better to pay more money and stay somewhere where u know the cleanliness standard is high

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Gæsterne sætter pris på rummelige indretninger, komfortable senge og hav- eller byudsigt, og nogle værelser er nyrenoverede. Almindelige ulemper er dateret indretning, små badeværelser med brusebad over badekar, der kan lække eller oversvømme, dårlig lydisolering i nogle værelser, lejlighedsvise problemer med A/C eller apparater samt upålideligt Wi-Fi/casting.

Relaterede gæsteanmeldelser

10

Liza

22. jun. 2025

·

Overnattede 2 nætter

Everything was excellent, great staff, amazing view and comfortable beds except with Wifi, we couldn't get onto the internet even though we were connected. Definitely recommend

Everything was excellent, great staff, amazing view and comfortable beds except with Wifi, we couldn't get onto the internet even though we were connected. Definitely recommend

8

Leigh-Anne

10. aug. 2025

·

Overnattede 1 nat

Stayed in ocean view superior room. Did think it was on the small side. Beds were comfortable however really should upgrade to queens instead of doubles. Bathroom was small and not a great shower head. Should have just done shower cubicle not shower over bath for more room to change comfortably. Fantastic view. Great location easy walk to Cavill mall and all the convenience of that area. Does come with a level of noise from that location. Breakfast buffet was great. Would stay again for such a great location.

Stayed in ocean view superior room. Did think it was on the small side. Beds were comfortable however really should upgrade to queens instead of doubles. Bathroom was small and not a great shower head. Should have just done shower cubicle not shower over bath for more room to change comfortably. Fantastic view. Great location easy walk to Cavill mall and all the convenience of that area. Does come with a level of noise from that location. Breakfast buffet was great. Would stay again for such a great location.

8

Ron

18. okt. 2025

·

Overnattede 3 nætter

The tile work in the shower allowed water to flood the rest of the bathroom which made it dangerous and could cause a person to slip & fall.

The tile work in the shower allowed water to flood the rest of the bathroom which made it dangerous and could cause a person to slip & fall.

6

RYUSUKE

9. okt. 2025

·

Overnattede 1 nat

The ocean view is nice. The location is extremely convenient, and the room was clean and good enough as a simple place to stay. However, the facility is quite old. The windows didn’t close properly, so I could hear music from outside all night long. I booked two rooms, and both had the same issue. Since there are many clubs nearby, it’s better to know that in advance.

The ocean view is nice. The location is extremely convenient, and the room was clean and good enough as a simple place to stay. However, the facility is quite old. The windows didn’t close properly, so I could hear music from outside all night long. I booked two rooms, and both had the same issue. Since there are many clubs nearby, it’s better to know that in advance.

8

Derrick

15. sep. 2025

·

Overnattede 2 nætter

The tv was aggravating - when we tried to cast from our phone to the screen, it kept kicking out phone off from it.

The tv was aggravating - when we tried to cast from our phone to the screen, it kept kicking out phone off from it.

6

Stuart

18. okt. 2025

·

Overnattede 4 nætter

Room was clean but very old and dated. Bathroom was terrible.

Room was clean but very old and dated. Bathroom was terrible.

10

Leonie

31. okt. 2025

·

Overnattede 1 nat

Big clean room, fabulous view, comfy bed

Big clean room, fabulous view, comfy bed

8

Hannah

28. okt. 2025

·

Overnattede 1 nat

Basic and run down. Pool is surrounded by construction site. Price is really for the location. Rooms are not sound proof

Basic and run down. Pool is surrounded by construction site. Price is really for the location. Rooms are not sound proof

6

Allwyn Devapriyan

1. aug. 2025

·

Overnattede 3 nætter

The rooms where very cold. Heating was not effective. When we raised the concern they just provided with blankets. No initiative to fix the issue. Cleaning staff where great, breakfast was good. Family friendly hotel but they can improve the heating.

The rooms where very cold. Heating was not effective. When we raised the concern they just provided with blankets. No initiative to fix the issue. Cleaning staff where great, breakfast was good. Family friendly hotel but they can improve the heating.

10

Ruvin

6. okt. 2025

·

Overnattede 1 nat

Ocean view is impressive

Ocean view is impressive

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Mange gæster fremhæver venligt og hjælpsomt personale og god concierge-service. Dog noteres det også langsom eller uorganiseret check-in, ujævn rengøring, fejl i fakturering eller parkering samt lejlighedsvise uhøflige eller unyttige interaktioner i receptionen.

Relaterede gæsteanmeldelser

4

Vanessa

8. jun. 2025

·

Overnattede 3 nætter

Which hotel doesn’t accept Apple Pay in 2025!? I got asked to pay a deposit at check-in even with the stay fully paid. I was happy to do so but I didn’t have a physical credit card with me. I only had Apple Pay which staff said they didn’t take “per hotel policy”. They asked me to withdraw cash as alternative. Again, not easy if I don’t carry bank card as we live in a (almost) cashless society. So, they said this would be the only way for me to check-in. Here I was with only my 5 year old daughter without a hotel to stay. Even worse, it was my daughter’s birthday. The staff lack empathy and said there was nothing he could do. I left and managed to transfer money to a kind person at the supermarket who agreed to withdraw the cash for me so I could check in at the hotel. Terrible experience! I would expect better from Novotel part of Accor Group.

Which hotel doesn’t accept Apple Pay in 2025!? I got asked to pay a deposit at check-in even with the stay fully paid. I was happy to do so but I didn’t have a physical credit card with me. I only had Apple Pay which staff said they didn’t take “per hotel policy”. They asked me to withdraw cash as alternative. Again, not easy if I don’t carry bank card as we live in a (almost) cashless society. So, they said this would be the only way for me to check-in. Here I was with only my 5 year old daughter without a hotel to stay. Even worse, it was my daughter’s birthday. The staff lack empathy and said there was nothing he could do. I left and managed to transfer money to a kind person at the supermarket who agreed to withdraw the cash for me so I could check in at the hotel. Terrible experience! I would expect better from Novotel part of Accor Group.

2

Robert

8. nov. 2025

·

Overnattede 3 nætter

Yes. To BOTH. Staff at Reception terrible. I dont care attitude. The rooms were terrible. Already informed Novotel Customer Services.

Yes. To BOTH. Staff at Reception terrible. I dont care attitude. The rooms were terrible. Already informed Novotel Customer Services.

10

Jock

14. jan. 2026

·

Overnattede 2 nætter

Friendly efficient staff

Friendly efficient staff

10

Margaret Anne

21. jun. 2025

·

Overnattede 5 nætter

The staff were amazing. The position of the hotel made it so easy to get around which was great for me being on the older side. The rooms were clean and spacious and the beds were so comfortable. Exceed my expectations in everything.

The staff were amazing. The position of the hotel made it so easy to get around which was great for me being on the older side. The rooms were clean and spacious and the beds were so comfortable. Exceed my expectations in everything.

6

Jingna

29. apr. 2025

·

Overnattede 1 nat

Firstly prior to my check-in, I received communication stating that the parking fee would be $20. However, upon my arrival, I was charged $25 instead. When I inquired about the difference, I was informed that the parking fee had been increased some time ago and that the previous rate was no longer applicable. While I understand that pricing adjustments are sometimes necessary, I believe it is important for guests to be provided with the most up-to-date and accurate information prior to their arrival. Receiving outdated information not only causes confusion but also affects the overall guest experience. Secondly, regarding my room reservation, I had requested a room with a bathtub. I fully understand that such requests are subject to availability and cannot always be guaranteed. However, during check-in, I specifically asked the front desk staff whether my room included a bathtub and was assured that it did. Unfortunately, upon entering the room, I found that there was no bathtub. This discrepancy between the information provided at check-in and the actual room amenities was quite disappointing.

Firstly prior to my check-in, I received communication stating that the parking fee would be $20. However, upon my arrival, I was charged $25 instead. When I inquired about the difference, I was informed that the parking fee had been increased some time ago and that the previous rate was no longer applicable. While I understand that pricing adjustments are sometimes necessary, I believe it is important for guests to be provided with the most up-to-date and accurate information prior to their arrival. Receiving outdated information not only causes confusion but also affects the overall guest experience. Secondly, regarding my room reservation, I had requested a room with a bathtub. I fully understand that such requests are subject to availability and cannot always be guaranteed. However, during check-in, I specifically asked the front desk staff whether my room included a bathtub and was assured that it did. Unfortunately, upon entering the room, I found that there was no bathtub. This discrepancy between the information provided at check-in and the actual room amenities was quite disappointing.

10

Audrey

14. okt. 2025

·

Overnattede 6 nætter

Great hotel, fabulous location and friendly welcoming staff. Breakfast buffet was great. Pool and spa met our expectations. Room and view was amazing. A special thanks to # alex at reception

Great hotel, fabulous location and friendly welcoming staff. Breakfast buffet was great. Pool and spa met our expectations. Room and view was amazing. A special thanks to # alex at reception

6

Kathy

1. jan. 2026

·

Overnattede 2 nætter

Very slow check in and very hard to find a car park. Lifts were slow and place very noisy. Room was nice and spacious and shower great. Breakfast was packed and food very average. Great location. Housekeeping didn’t show up till after 4pm.

Very slow check in and very hard to find a car park. Lifts were slow and place very noisy. Room was nice and spacious and shower great. Breakfast was packed and food very average. Great location. Housekeeping didn’t show up till after 4pm.

6

Minh

6. jul. 2024

·

Overnattede 1 nat

There is a discrepancy in parking pricing. I received an email from Novotel Reservation stating the parking fee was $20 then the hotel charged me $22. I asked the reservation, a girl said the duty manager would call me but then no one called. They probably think $2 is not much but the way they handled questions and complaints like this is unprofessional and not up to standard of Accor I guess. Disappointed.

There is a discrepancy in parking pricing. I received an email from Novotel Reservation stating the parking fee was $20 then the hotel charged me $22. I asked the reservation, a girl said the duty manager would call me but then no one called. They probably think $2 is not much but the way they handled questions and complaints like this is unprofessional and not up to standard of Accor I guess. Disappointed.

10

Eleftherios

16. nov. 2025

·

Overnattede 1 nat

Friendly staff

Friendly staff

4

Ashleigh

8. okt. 2025

·

Overnattede 2 nætter

Stayed 2 nights and probably one of the most disorganised hotel I’ve come across. Phone didn’t work to call reception the first night to request a blanket. Was told they would come fix the phone the next day which was perfectly fine. Second day/night house keeping had been and they took all our towels and never replaced them with fresh ones so we had nothing for the second night, tried calling reception again and phone still didn’t work. So my poor daughter who just had a shower had no towel, they also took our second key card which is very concerning. Went to reception to request more towels and explain the key card situation and not even an apology just okay well kinda not our problem situation…. Overall location is good for Surfers, but they really need to pick up their act. Don’t recommend

Stayed 2 nights and probably one of the most disorganised hotel I’ve come across. Phone didn’t work to call reception the first night to request a blanket. Was told they would come fix the phone the next day which was perfectly fine. Second day/night house keeping had been and they took all our towels and never replaced them with fresh ones so we had nothing for the second night, tried calling reception again and phone still didn’t work. So my poor daughter who just had a shower had no towel, they also took our second key card which is very concerning. Went to reception to request more towels and explain the key card situation and not even an apology just okay well kinda not our problem situation…. Overall location is good for Surfers, but they really need to pick up their act. Don’t recommend

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Lokation

Fantastisk central beliggenhed nær Cavill Avenue, stranden, butikker, restauranter og letbanen gør det nemt at komme rundt. Ulempen er betydelig støj om natten fra nærliggende klubber, barer og forlystelserne Slingshot, der forstyrrer nogle gæster.

Relaterede gæsteanmeldelser

10

Nuno Da

27. okt. 2025

·

Overnattede 2 nætter

Great location

Great location

10

James Bruce

28. nov. 2025

·

Overnattede 4 nætter

Good property close to everything

Good property close to everything

10

Carlie

7. jul. 2025

·

Overnattede 3 nætter

Perfect central location in the heart of surfers paradise. Wonderful view from the room. Clean spacious room. We had a great stay with our baby.

Perfect central location in the heart of surfers paradise. Wonderful view from the room. Clean spacious room. We had a great stay with our baby.

4

james

12. jan. 2026

·

Overnattede 3 nætter

Firstly we have stayed at many novotel around the world and cannot fault the room conditon or the staff. The issue was the hotel itself, its situated directly above a nightclub. Despite being on the 18th floor (out of 30), our room vibrated with the consistent duff duff and accompanying annoying DJ until 3 am each morning. Now having been an avid party goer in my youth this would have been an ideal hotel if it was club 18-30. Issue being with two young children and purpose of trip to visit theme parks, it was completely ruined by the fact we were shattered due to lack of sleep (maybe 5 hours max a night for three nights). On top of this, being on the 18th floor of 30 meant we spent considerable time waiting for the list to exit the building every time, the lifts held 8-10 person yet everytime they got down to us they were full. Sometimes we had to wait 5 or 6 times to get room in a lift, we even considered using the stairs but couldn't access them. If you are in the GC with a family, much better hotels out there.

Firstly we have stayed at many novotel around the world and cannot fault the room conditon or the staff. The issue was the hotel itself, its situated directly above a nightclub. Despite being on the 18th floor (out of 30), our room vibrated with the consistent duff duff and accompanying annoying DJ until 3 am each morning. Now having been an avid party goer in my youth this would have been an ideal hotel if it was club 18-30. Issue being with two young children and purpose of trip to visit theme parks, it was completely ruined by the fact we were shattered due to lack of sleep (maybe 5 hours max a night for three nights). On top of this, being on the 18th floor of 30 meant we spent considerable time waiting for the list to exit the building every time, the lifts held 8-10 person yet everytime they got down to us they were full. Sometimes we had to wait 5 or 6 times to get room in a lift, we even considered using the stairs but couldn't access them. If you are in the GC with a family, much better hotels out there.

6

richard

16. nov. 2025

·

Overnattede 10 nætter

With three bars in close vicinity you may as well go out Thursday to Saturday night as the noise is loud until 2.30am, shame as this is all that spoiled our stay, we've been visiting the Novotel but will give it a miss for the next Surfers holiday

With three bars in close vicinity you may as well go out Thursday to Saturday night as the noise is loud until 2.30am, shame as this is all that spoiled our stay, we've been visiting the Novotel but will give it a miss for the next Surfers holiday

10

Upninder

2. apr. 2025

·

Overnattede 3 nætter

Very central location

Very central location

10

Madonna

31. aug. 2024

·

Overnattede 3 nætter

Novotel was great. Noise from Cavill ave terrible. Note to self: bring ear plugs.

Novotel was great. Noise from Cavill ave terrible. Note to self: bring ear plugs.

6

Sarah

27. jul. 2025

·

Overnattede 1 nat

Very centrally located. So loud at night because of the nightclubs. So loud in the rooms, couldn’t sleep. Bits of the hotel were a bit dated. Breakfast buffet was pretty good. Staff generally nice. Parking is at a cost of $25 a night.

Very centrally located. So loud at night because of the nightclubs. So loud in the rooms, couldn’t sleep. Bits of the hotel were a bit dated. Breakfast buffet was pretty good. Staff generally nice. Parking is at a cost of $25 a night.

8

Toni Jayne

16. sep. 2024

·

Overnattede 3 nætter

This hotel is right of Surfer's paradise. We had had a deluxe room wrh ocean view and was in good clean refreshed order. Buffet breakfast is definitely worth booking, lots to choose from. Easy transport tram, train etc to almost anywhere on gold coast. . BUT, we were on on 27th floor and the street noise at the weekend was insane!. Earplugs soon cut it out the next night!. We willvisit again, good value, great stay all roundinthe heart

This hotel is right of Surfer's paradise. We had had a deluxe room wrh ocean view and was in good clean refreshed order. Buffet breakfast is definitely worth booking, lots to choose from. Easy transport tram, train etc to almost anywhere on gold coast. . BUT, we were on on 27th floor and the street noise at the weekend was insane!. Earplugs soon cut it out the next night!. We willvisit again, good value, great stay all roundinthe heart

8

Karen

9. nov. 2025

·

Overnattede 2 nætter

Good location to walk to everything in Surfers. Very close to grocery store for snacks! Lots to do and see on foot all around. .

Good location to walk to everything in Surfers. Very close to grocery store for snacks! Lots to do and see on foot all around. .

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Spisning

Morgenmaden roses ofte for sit udvalg og smag, men flere anmeldelser nævner trængsel, lejlighedsvis begrænsede muligheder eller mangler i rengøringen samt klager over kaffemaskiner eller priser. Spisemuligheder udover morgenmaden virker begrænsede eller ujævne til tider.

Relaterede gæsteanmeldelser

8

Anthony

20. maj 2025

·

Overnattede 3 nætter

Hotel staff are amazing, my VIP status was recognised and I was given a massive room upgrade. There were some issues with housekeeping where someone tried entering my room at 8am however the manager was amazing and took care of this issue. The only negative is that there’s a lot of renovations happening at the hotel and the spa area etc is out of action, also breakfast is very average for a Novotel, the “new” coffee machine is terrible. Otherwise the staff at the hotel were amazing and a special shoutout to Kay who always had a smile on her face at breakfast time.

Hotel staff are amazing, my VIP status was recognised and I was given a massive room upgrade. There were some issues with housekeeping where someone tried entering my room at 8am however the manager was amazing and took care of this issue. The only negative is that there’s a lot of renovations happening at the hotel and the spa area etc is out of action, also breakfast is very average for a Novotel, the “new” coffee machine is terrible. Otherwise the staff at the hotel were amazing and a special shoutout to Kay who always had a smile on her face at breakfast time.

10

George

20. okt. 2025

·

Overnattede 4 nætter

Friendly staff Great location Hotel amenities Great breakfast Comfy beds Definitely recommend…

Friendly staff Great location Hotel amenities Great breakfast Comfy beds Definitely recommend…

8

peter

16. sep. 2025

·

Overnattede 4 nætter

Buffet breakfast had bugs crawling around the bread bench .

Buffet breakfast had bugs crawling around the bread bench .

6

Ian

4. dec. 2025

·

Overnattede 3 nætter

the tables and chairs were dirty. tablets full of empty plates, cups, etc and no one cleaning them. You have to look for staff as you could not see anyone around. Limited selection, also the room were crowded.

the tables and chairs were dirty. tablets full of empty plates, cups, etc and no one cleaning them. You have to look for staff as you could not see anyone around. Limited selection, also the room were crowded.

10

Timothy

24. okt. 2025

·

Overnattede 1 nat

Nice rooms, great service and staff and a delicious buffet breakfast.

Nice rooms, great service and staff and a delicious buffet breakfast.

8

Cameron

10. nov. 2025

·

Overnattede 3 nætter

Great buffet breakfast

Great buffet breakfast

10

Vanessa Williams

1. feb. 2026

·

Overnattede 1 nat

Finally a hotel with a soft luxurious bed! We stayed in a newly renovated king room and it was fabulous. Most hotels these days have hard mattresses and it’s a nightmare for my hips! I was so relieved when I laid on the bed and it was soft. The buffet breakfast was great too. A lovely weekend all round.

Finally a hotel with a soft luxurious bed! We stayed in a newly renovated king room and it was fabulous. Most hotels these days have hard mattresses and it’s a nightmare for my hips! I was so relieved when I laid on the bed and it was soft. The buffet breakfast was great too. A lovely weekend all round.

8

Paul

22. feb. 2025

·

Overnattede 1 nat

Breakfast for $42 is way too expensive for what you get.

Breakfast for $42 is way too expensive for what you get.

10

Lilly

10. nov. 2025

·

Overnattede 3 nætter

Staff were nice , yummy breakfast nice bar

Staff were nice , yummy breakfast nice bar

6

Kathy

1. jan. 2026

·

Overnattede 2 nætter

Very slow check in and very hard to find a car park. Lifts were slow and place very noisy. Room was nice and spacious and shower great. Breakfast was packed and food very average. Great location. Housekeeping didn’t show up till after 4pm.

Very slow check in and very hard to find a car park. Lifts were slow and place very noisy. Room was nice and spacious and shower great. Breakfast was packed and food very average. Great location. Housekeeping didn’t show up till after 4pm.

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6

Rikke

13. jul. 2026

·

Overnattede 2 nætter

Ok hotel som ligger ret centralt. Dog virkelig dårlig rengøring. Beskidte håndklæder fra andre gæster i værelset ( blev slet ikke fjernet under vores ophold). Sengetøjet var tydeligt beskidt fra tidligere ophold. Der var krummer under sengetøjet da vi modtog værelset. Men rigtig god morgenmad

Ok hotel som ligger ret centralt. Dog virkelig dårlig rengøring. Beskidte håndklæder fra andre gæster i værelset ( blev slet ikke fjernet under vores ophold). Sengetøjet var tydeligt beskidt fra tidligere ophold. Der var krummer under sengetøjet da vi modtog værelset. Men rigtig god morgenmad

10

Chung Wai

for 2 uger siden

·

Overnattede 2 nætter

The room is so good. Cleaning and tidying

The room is so good. Cleaning and tidying

10

Sushil J

for 3 uger siden

·

Overnattede 1 nat

Great location Spacious room Quite. Staff ok.

Great location Spacious room Quite. Staff ok.

10

Adrien

for 4 uger siden

·

Overnattede 1 nat

Perfect location, all amenities, excellent breakfast, spacious room, everything was perfect.

Perfect location, all amenities, excellent breakfast, spacious room, everything was perfect.

6

Andrew

sidste måned

·

Overnattede 2 nætter

The room was significantly overpriced due to the Pacific Airshow weekend. Check‑in was painfully slow, and the hotel itself felt old and worn. The constant noise from the elevators could be heard in the room day and night. The one redeeming feature was the excellent location.

The room was significantly overpriced due to the Pacific Airshow weekend. Check‑in was painfully slow, and the hotel itself felt old and worn. The constant noise from the elevators could be heard in the room day and night. The one redeeming feature was the excellent location.

Overnatningsstedets retninglinjer

Indtjekningsanvisninger

Alt hvad du behøver at vide for et problemfrit check-in.

Indtjekning

Udtjekning

Fra 14:00 til 00:00

Før 11:00

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Yderligere politikker og oplysninger om denne ejendom.

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Øjeblikkelige AI-svar er baseret på oplysninger om hotellet

Priser for kommende datoer

september 2026

sø.	ma.	ti.	on.	to.	fr.	lø.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $282
20 $199	21 $118	22 $88	23 $103	24 $167	25 $276	26 $241
27 $184	28 $180	29 $195	30 $247

oktober 2026

Billigere

Dyrere

Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.

Priser i USD for 2 gæster opdateres dagligt.

2026-09-19: 282.383570229187USD
2026-09-20: 198.8158979988861USD
2026-09-21: 118.0362812517166USD
2026-09-22: 88.11491043064117USD
2026-09-23: 102.9833771554184USD
2026-09-24: 166.97207777938843USD
2026-09-25: 275.97260150283813USD
2026-09-26: 240.96474450508117USD
2026-09-27: 183.63483060935974USD
2026-09-28: 180.0811164312744USD
2026-09-29: 195.00920458686826USD
2026-09-30: 247.14879427604674USD
2026-10-01: 210.08797618225097USD
2026-10-02: 287.1312377339172USD
2026-10-03: 277.12561548133846USD
2026-10-04: 184.07336884078978USD
2026-10-05: 115.03459983356476USD
2026-10-06: 120.03741095985411USD
2026-10-07: 143.0503281204605USD
2026-10-08: 142.0497676477432USD
2026-10-09: 180.07112694992065USD
2026-10-10: 217.09191701667785USD
2026-10-11: 112.03290965270996USD
2026-10-12: 106.0295380537033USD
2026-10-13: 115.03459983356476USD
2026-10-14: 111.03234917999266USD
2026-10-15: 121.03797143257141USD
2026-10-16: 221.08415190078733USD
2026-10-17: 236.0925765169525USD
2026-10-18: 106.0295380537033USD
2026-10-19: 100.02616645469665USD
2026-10-20: 125.04021332344054USD
2026-10-21: 125.04021332344054USD
2026-10-22: 166.89731439788818USD
2026-10-23: 195.0795515660858USD
2026-10-24: 245.09763829681395USD
2026-10-25: 136.04639604873657USD
2026-10-26: 101.02673569011688USD
2026-10-27: 106.0295380537033USD
2026-10-28: 115.03459983356476USD
2026-10-29: 122.03853190528869USD
2026-10-30: 198.08123298423766USD
2026-10-31: 154.05650208305357USD
2026-11-01: 107.04010553318022USD
2026-11-02: 97.02448503654479USD
2026-11-03: 100.02616645469665USD
2026-11-04: 102.02729616283416USD
2026-11-05: 104.03842411502838USD
2026-11-06: 146.04201129455566USD
2026-11-07: 172.05661863601682USD
2026-11-08: 107.04010553318022USD
2026-11-09: 100.02616645469665USD
2026-11-10: 103.02785663555144USD
2026-11-11: 111.03234917999266USD
2026-11-12: 146.04201129455566USD
2026-11-13: 166.06324528106688USD
2026-11-14: 148.05313924674988USD
2026-11-15: 102.02729616283416USD
2026-11-16: 100.02616645469665USD
2026-11-17: 117.03572077899932USD
2026-11-18: 136.04639604873657USD
2026-11-19: 110.02178170051575USD

Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.

Indtjekning skal udføres af en person, på mindst 18 år.

Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Særlige afbestillingspolitikker og gebyrer kan gælde ved gruppereservationer (mere end 8 værelser på samme overnatningssted/datoer)
Dette overnatningssted accepterer kreditkort, debetkort og kontanter
Betaling uden kontanter er tilgængelig
En del af vandet genanvendes via et gråvandsanlæg
Overnatningsstedets sikkerhedsforanstaltninger inkluderer kuliltealarm, brandslukker, røgalarm og førstehjælpskasse
Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
Dette overnatningssted har bekræftet, at det følger retningslinjerne for rengøring og desinfektion i henhold til ALLSAFE (Accor Hotels)

Det er en politik på hotellet at nægte visse typer af reservationer, som grupper kunne tænkes at foretage, herunder polterabend eller lignende arrangementer.
Op til 2 børn i alderen 16 år og derunder kan overnatte gratis på deres forældres eller værgers værelse, hvis de eksisterende sengepladser benyttes.
Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.

Begrænset parkeringshøjde.

Der er mulighed for kontaktløs betaling for alle transaktioner.
Der er mulighed for kontaktløs indtjekning og kontaktløs udtjekning.
Dette overnatningssted tager mod gæster af alle seksuelle orienteringer og kønsidentiteter (LGBTQ+-venligt).

Gebyr for morgenmad tilberedt efter bestilling: Mellem 30 og 42 AUD pr. person (cirkapriser)
Gebyr for selvstændig parkering (overdækket): 27 AUD pr. dag (intet gebyr for indkørsel/udkørsel)
Tidlig indtjekning er mulig mod et gebyr (afhænger af tilgængelighed)
Sen udtjekning er mulig for et gebyr (afhænger af tilgængelighed)
Betaling med kreditkort er underlagt et tillægsgebyr på 1.4%

Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.