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Novotel Surfers Paradise

133 US$

/natt

Snitt för september

Novotel Surfers Paradise - Image 1

Novotel Surfers Paradise - Rum

Novotel Surfers Paradise - Rum

Novotel Surfers Paradise - Utsikt från rummet

Novotel Surfers Paradise - Reception

Priser för Novotel Surfers Paradise

Välj datum för att se priser och tillgänglighet.

133 US$

/natt

Snitt för september

Genomsnittliga priser per månad

På Novotel Surfers Paradise är priset per natt i genomsnitt 124 US$ under den billigaste månaden (augusti) och 209 US$ under den dyraste månaden (december), baserat på de senaste 12 månaderna.

Genomsnittligt pris per natt på Novotel Surfers Paradise efter månad, senaste 12 månaderna (USD)
Månad	Genomsnittligt pris
januari	204 US$
februari	156 US$
mars	147 US$
april	159 US$
maj	134 US$
juni	124 US$
juli	174 US$
augusti	124 US$
september	133 US$
oktober	162 US$
november	140 US$
december	209 US$

Dyrast: december (ca 209 US$)

Billigast: augusti (ca 124 US$)

Om detta boende

Här erbjuds många alternativ för fritidsaktiviteter, som bland annat utomhuspool, bubbelpool och utomhustennisbana. Boendet har även gratis wi-fi, conciergetjänster och bröllopstjänster.

Bekvämligheter

Här erbjuds många alternativ för fritidsaktiviteter, som bland annat utomhuspool, bubbelpool och utomhustennisbana. Boendet har även gratis wi-fi, conciergetjänster och bröllopstjänster.

Företagsfaciliteter

Gäster har tillgång till bland annat dator, expressutcheckning och kemtvätt/tvättjänster. Planerar du ett event i Gold Coast? På detta hotell finns det event- och konferensutrymmen på upp till 627 kvadratmeter, däribland konferensrum och 6 mötesrum. Parkering (avgift tillkommer) erbjuds på plats.

Måltider

Vill du äta något gott kan du ta dig till deras café BLVD Cafe & Bar, som även har en loungebar, eller stanna kvar på rummet och beställa rumsservice (under begränsade tider). Släck törsten med din favoritdrink i boendets bar vid poolen. Frukost enligt egen beställning serveras på vardagar mellan 06.30 och 10.00 och på helger mellan 06.30 och 11.00 mot en avgift. LOCALIZE

Rum

Känn dig som hemma i ett av de 408 rummen med platt-tv. Rummen har privata balkonger. Gratis wi-fi gör att du kan hålla dig uppkopplad, och kabel-tv erbjuder underhållning. Privat badrum med badkar eller dusch, gratis toalettartiklar och hårtorkar.

Läge

Novotel Surfers Paradise ligger centralt i Gold Coast, en kort promenad från Cavill Avenue och 3 min promenad från Surfers Paradise Beach. Detta hotell vid stranden ligger 18,5 km från Warner Bros. Movie World och 3,4 km från Gold Coast Convention and Exhibition Centre.

Vad finns i närheten

Centro Surfers Paradise(0.1 miles)
Cavill Avenue(0.1 miles)
Slingshot(0.1 miles)
Ripley's Believe It or Not(0.2 miles)
Timezone(0.2 miles)
Chevron Renaissance(0.2 miles)
Surfers Paradise Beach(0.2 miles)
Surfers Paradise Tenpin(0.2 miles)
Infinity Attraction(0.3 miles)
SkyPoint Observation Deck(0.3 miles)
SkyPoint Climb(0.3 miles)
Surfers Paradise Beachfront Markets(0.4 miles)
Northcliffe Beach(0.4 miles)
King Tutts Putt Putt(0.4 miles)
Budds Beach(0.7 miles)
Novotel Surfers Paradise rekommenderar att du använder flygplatsen Gold Coast, QLD (OOL-Coolangatta)(19.1 miles)

Läge

Cnr Hanlan St and Surfers Paradise Blvd, Guldkusten, Queensland, Australien

Centro Surfers Paradise (0.1 miles)

Cavill Avenue (0.1 miles)

Slingshot (0.1 miles)

Ripley's Believe It or Not (0.2 miles)

Timezone (0.2 miles)

Chevron Renaissance (0.2 miles)

Mer platsinformation

Rumsalternativ

11

Superior-rum - 1 kingsize-säng

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

323 ft²

Balkong

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

9

Deluxe-rum - 1 kingsize-säng

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

323 ft²

Balkong

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

9

Executive-rum - 1 kingsize-säng - havsutsikt

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

376 ft²

Balkong

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

10

Deluxe-rum - 1 kingsize-säng - havsutsikt

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

323 ft²

Balkong

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

14

Superior-rum - 1 kingsize-säng - havsutsikt

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

323 ft²

Balkong

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

10

Superior-rum - 2 dubbelsängar - havsutsikt

Information om rummet

2 Dubbelsängar

Sovplats 3

323 ft²

Balkong

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

6

Deluxe-rum - 2 dubbelsängar - havsutsikt

Information om rummet

2 Dubbelsängar

Sovplats 3

323 ft²

Balkong

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

8

Deluxe-rum - flera sängar (Family)

Information om rummet

1 Extra Stor Dubbelsäng

och

2 Enkelsängar

Sovplats 4

323 ft²

Balkong

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

8

Familjerum - flera sängar (Family)

Information om rummet

1 Extra Stor Dubbelsäng

och

2 Enkelsängar

Sovplats 4

462 ft²

Balkong

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

8

Superior-rum - 2 dubbelsängar

Information om rummet

2 Dubbelsängar

Sovplats 3

323 ft²

Balkong

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

7

Deluxe-rum - 2 dubbelsängar

Information om rummet

2 Dubbelsängar

Sovplats 3

323 ft²

Balkong

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

11

Penthouse - 4 sovrum

Information om rummet

2 Dubbelsängar

Sovplats 6

Balkong

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

Gästrecensioner för Novotel Surfers Paradise

7.8

Bra

Baserat på 8 183 verifierade recensioner

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Novotel Surfers Paradise får beröm för sitt oslagbara centrala läge, havsutsikten och den vänliga personalen, samtidigt som recensioner upprepade gånger nämner gamla områden, pågående renoveringar med stängda faciliteter, nattlivsljud, långsamma hissar samt inkonsekvent städning och rumsservice.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

Novotel Surfers Paradise får beröm för sitt oslagbara centrala läge, havsutsikten och den vänliga personalen, samtidigt som recensioner upprepade gånger nämner gamla områden, pågående renoveringar med stängda faciliteter, nattlivsljud, långsamma hissar samt inkonsekvent städning och rumsservice.

Rummen varierar från nyrenoverade och rymliga med bekväma sängar och fin utsikt till äldre planlösningar med små badrum och ibland underhålls- eller utrustningsproblem. Frukosten uppskattas ofta, men trängsel, begränsat utbud vissa dagar och problem med kaffemaskinen noteras. Parkering kostar i ett gemensamt garage som ibland är fullt. Räkna med ett bekvämt och livligt läge med kompromisser vad gäller ljudnivå och finish.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Renoveringar har begränsat tillgången till faciliteter ibland, med poolen/spa (och ibland tennistbanan) stängda eller föråldrade, och hissarna ofta långsamma eller ur funktion. Parkering kostar i ett gemensamt garage och kan vara svår att hitta under högsäsong.

Relaterade gästrecensioner

4

Sizar

16 okt. 2025

·

Stannade 3 nätter

Lets just say alot has changed in the hotel this time round. The staff were not to helpful, spa out of order, drilling and work been done and unbearable to listen too all day.

Lets just say alot has changed in the hotel this time round. The staff were not to helpful, spa out of order, drilling and work been done and unbearable to listen too all day.

10

Emily

12 okt. 2025

·

Stannade 2 nätter

Wonderful stay at the Novotel. Staff were friendly, buffet breakfast was awesome, pool was nice and it was in a great location. Parking got a bit crowded on Saturday evening and difficult to find a park in the surfers mall car park, frustrating when you’ve paid $25 per day and had to drive around for 30+ minutes to find a park to get up to your room. Overall, it was an excellent experience and I will be staying at the Novotel again.

Wonderful stay at the Novotel. Staff were friendly, buffet breakfast was awesome, pool was nice and it was in a great location. Parking got a bit crowded on Saturday evening and difficult to find a park in the surfers mall car park, frustrating when you’ve paid $25 per day and had to drive around for 30+ minutes to find a park to get up to your room. Overall, it was an excellent experience and I will be staying at the Novotel again.

8

Donna Kathryn

21 nov. 2025

·

Stannade 6 nätter

Reasonable place great location right in surfers paradise. However pool shut every day until 4pm due to maintenance disappointing!!

Reasonable place great location right in surfers paradise. However pool shut every day until 4pm due to maintenance disappointing!!

6

Vibhor

10 okt. 2025

·

Stannade 2 nätter

One has to use centre’s parking which is $25

One has to use centre’s parking which is $25

4

Simon

22 apr. 2025

·

Stannade 4 nätter

Only 2/5 working lifts during peak holiday weekend (Easter) for a 36 floor hotel packed with guests is poor effort. Try“preventative maintenance”? Would’ve been a great relaxing weekend away otherwise. Do better next time yeah?

Only 2/5 working lifts during peak holiday weekend (Easter) for a 36 floor hotel packed with guests is poor effort. Try“preventative maintenance”? Would’ve been a great relaxing weekend away otherwise. Do better next time yeah?

8

David

28 nov. 2025

·

Stannade 6 nätter

Pool closed during the day & many of the advertised facilities not available due to renovations.

Pool closed during the day & many of the advertised facilities not available due to renovations.

6

carmela

22 jan. 2025

·

Stannade 9 nätter

The property and facilities are run down. The pool is in need of a good clean and upgrade with broken concrete and dirty tiles. At least 1 lift was always out of order which was frustrating during peak times. Rooms were cleaned daily however floors were never vacuumed during our stay so there was always sand under your feet which inevitably made it into your bed sheets!! Would also be handy if the hotel supplied some sort of clothes line/portable drying rack to dry swimmers etc. On the upside, the gym facilities were quite good and the breakfast was excellent (although you had to wait a long time to get your omelette as there was only 1 chef cooking them).

The property and facilities are run down. The pool is in need of a good clean and upgrade with broken concrete and dirty tiles. At least 1 lift was always out of order which was frustrating during peak times. Rooms were cleaned daily however floors were never vacuumed during our stay so there was always sand under your feet which inevitably made it into your bed sheets!! Would also be handy if the hotel supplied some sort of clothes line/portable drying rack to dry swimmers etc. On the upside, the gym facilities were quite good and the breakfast was excellent (although you had to wait a long time to get your omelette as there was only 1 chef cooking them).

6

Therese

14 okt. 2025

·

Stannade 5 nätter

Excellent stuff and friendly, clean but need to. Check the spa and maintain to be work.

Excellent stuff and friendly, clean but need to. Check the spa and maintain to be work.

6

Elanor

23 apr. 2025

·

Stannade 7 nätter

A lot of construction going on around main entrance. Great location handy to all amenities especially the trams/taxis/buses. Unfortunately the lifts are not very reliable, they were either being maintained or not working. Had to wait for 20 minutes one day, not ideal. Really nice polite staff

A lot of construction going on around main entrance. Great location handy to all amenities especially the trams/taxis/buses. Unfortunately the lifts are not very reliable, they were either being maintained or not working. Had to wait for 20 minutes one day, not ideal. Really nice polite staff

2

guluba

21 okt. 2025

·

Stannade 4 nätter

The hotel is an amazing part of surfers paradise, with all ammeneties at your doorstep, the downside is the hotel room itself. It looks clean but when you look closer the rlbedding is absolutely disgusting. Matress and matress protector had yello stains and for some reason there was a towel placed under the matress protector. The pillows were also yellow and discoloured. After we alerted the staff of this they then brought in all new pillows and a new matress even from another room i am assuming. Better to pay more money and stay somewhere where u know the cleanliness standard is high

The hotel is an amazing part of surfers paradise, with all ammeneties at your doorstep, the downside is the hotel room itself. It looks clean but when you look closer the rlbedding is absolutely disgusting. Matress and matress protector had yello stains and for some reason there was a towel placed under the matress protector. The pillows were also yellow and discoloured. After we alerted the staff of this they then brought in all new pillows and a new matress even from another room i am assuming. Better to pay more money and stay somewhere where u know the cleanliness standard is high

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Åsikterna går isär: medan många rum rapporteras vara rena, framkommer det återkommande kommentarer om missad städning, fläckiga eller illaluktande sängkläder, dåligt rengjorda badrum, föremål kvarlämnade av tidigare gäster, kackerlackor samt en del fuktiga eller mögliga områden.

Relaterade gästrecensioner

4

Joshua

1 okt. 2025

·

Stannade 6 nätter

Food left in fridge from previous guest. Not cleaned well each day. Noisy rooms. Would not recommend.

Food left in fridge from previous guest. Not cleaned well each day. Noisy rooms. Would not recommend.

4

Laura

20 okt. 2025

·

Stannade 1 natt

We moved the table to play games and found a flight stub from 2024 (that's how long it had been since the area was cleaned). Waited for 1.25 hours to get into our room while the quality checked it's cleanliness. Over all very poor

We moved the table to play games and found a flight stub from 2024 (that's how long it had been since the area was cleaned). Waited for 1.25 hours to get into our room while the quality checked it's cleanliness. Over all very poor

8

Joel Waititi

30 nov. 2025

·

Stannade 3 nätter

Super clean room, Great Staff

Super clean room, Great Staff

2

Terry

14 juli 2025

·

Stannade 3 nätter

Reception checked me in late. I missed the event I flew down for. Reception staff were rude. My sink didnt drain at all. My pillow had lipstick and a boot mark on it, sheets had hair in them. Worst $900 I've ever spent.

Reception checked me in late. I missed the event I flew down for. Reception staff were rude. My sink didnt drain at all. My pillow had lipstick and a boot mark on it, sheets had hair in them. Worst $900 I've ever spent.

6

V

9 feb. 2025

·

Stannade 2 nätter

Very old and run down, pool area under construction, not advised during booking. Balcony mouldy, walls inside room smashed up

Very old and run down, pool area under construction, not advised during booking. Balcony mouldy, walls inside room smashed up

6

EDGAR

26 sep. 2024

·

Stannade 2 nätter

The hotel is very well located but the room is very dirty!

The hotel is very well located but the room is very dirty!

10

Chloe

2 nov. 2025

·

Stannade 2 nätter

Clean room

Clean room

6

Ardian

30 nov. 2025

·

Stannade 9 nätter

Towels wont clean had stains on them, constantly had to call the front desk for new ones. Also the towles had a very bad smell on them. Clean them properly.

Towels wont clean had stains on them, constantly had to call the front desk for new ones. Also the towles had a very bad smell on them. Clean them properly.

4

Daniel

1 feb. 2026

·

Stannade 1 natt

Worn-out hotel, dirty rooms and cockroaches

Worn-out hotel, dirty rooms and cockroaches

2

guluba

21 okt. 2025

·

Stannade 4 nätter

The hotel is an amazing part of surfers paradise, with all ammeneties at your doorstep, the downside is the hotel room itself. It looks clean but when you look closer the rlbedding is absolutely disgusting. Matress and matress protector had yello stains and for some reason there was a towel placed under the matress protector. The pillows were also yellow and discoloured. After we alerted the staff of this they then brought in all new pillows and a new matress even from another room i am assuming. Better to pay more money and stay somewhere where u know the cleanliness standard is high

The hotel is an amazing part of surfers paradise, with all ammeneties at your doorstep, the downside is the hotel room itself. It looks clean but when you look closer the rlbedding is absolutely disgusting. Matress and matress protector had yello stains and for some reason there was a towel placed under the matress protector. The pillows were also yellow and discoloured. After we alerted the staff of this they then brought in all new pillows and a new matress even from another room i am assuming. Better to pay more money and stay somewhere where u know the cleanliness standard is high

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Gästerna uppskattar rymliga planlösningar, bekväma sängar och havs- eller stadsutsikt, med vissa rum nyligen renoverade. Vanliga nackdelar är föråldrad inredning på vissa ställen, små badrum med dusch över badkar som kan läcka eller svämma över, svag ljudisolering i vissa rum, enstaka problem med A/C eller apparater samt opålitligt Wi‑Fi/casting.

Relaterade gästrecensioner

10

Liza

22 juni 2025

·

Stannade 2 nätter

Everything was excellent, great staff, amazing view and comfortable beds except with Wifi, we couldn't get onto the internet even though we were connected. Definitely recommend

Everything was excellent, great staff, amazing view and comfortable beds except with Wifi, we couldn't get onto the internet even though we were connected. Definitely recommend

8

Leigh-Anne

10 aug. 2025

·

Stannade 1 natt

Stayed in ocean view superior room. Did think it was on the small side. Beds were comfortable however really should upgrade to queens instead of doubles. Bathroom was small and not a great shower head. Should have just done shower cubicle not shower over bath for more room to change comfortably. Fantastic view. Great location easy walk to Cavill mall and all the convenience of that area. Does come with a level of noise from that location. Breakfast buffet was great. Would stay again for such a great location.

Stayed in ocean view superior room. Did think it was on the small side. Beds were comfortable however really should upgrade to queens instead of doubles. Bathroom was small and not a great shower head. Should have just done shower cubicle not shower over bath for more room to change comfortably. Fantastic view. Great location easy walk to Cavill mall and all the convenience of that area. Does come with a level of noise from that location. Breakfast buffet was great. Would stay again for such a great location.

8

Ron

18 okt. 2025

·

Stannade 3 nätter

The tile work in the shower allowed water to flood the rest of the bathroom which made it dangerous and could cause a person to slip & fall.

The tile work in the shower allowed water to flood the rest of the bathroom which made it dangerous and could cause a person to slip & fall.

6

RYUSUKE

9 okt. 2025

·

Stannade 1 natt

The ocean view is nice. The location is extremely convenient, and the room was clean and good enough as a simple place to stay. However, the facility is quite old. The windows didn’t close properly, so I could hear music from outside all night long. I booked two rooms, and both had the same issue. Since there are many clubs nearby, it’s better to know that in advance.

The ocean view is nice. The location is extremely convenient, and the room was clean and good enough as a simple place to stay. However, the facility is quite old. The windows didn’t close properly, so I could hear music from outside all night long. I booked two rooms, and both had the same issue. Since there are many clubs nearby, it’s better to know that in advance.

8

Derrick

15 sep. 2025

·

Stannade 2 nätter

The tv was aggravating - when we tried to cast from our phone to the screen, it kept kicking out phone off from it.

The tv was aggravating - when we tried to cast from our phone to the screen, it kept kicking out phone off from it.

6

Stuart

18 okt. 2025

·

Stannade 4 nätter

Room was clean but very old and dated. Bathroom was terrible.

Room was clean but very old and dated. Bathroom was terrible.

10

Leonie

31 okt. 2025

·

Stannade 1 natt

Big clean room, fabulous view, comfy bed

Big clean room, fabulous view, comfy bed

8

Hannah

28 okt. 2025

·

Stannade 1 natt

Basic and run down. Pool is surrounded by construction site. Price is really for the location. Rooms are not sound proof

Basic and run down. Pool is surrounded by construction site. Price is really for the location. Rooms are not sound proof

6

Allwyn Devapriyan

1 aug. 2025

·

Stannade 3 nätter

The rooms where very cold. Heating was not effective. When we raised the concern they just provided with blankets. No initiative to fix the issue. Cleaning staff where great, breakfast was good. Family friendly hotel but they can improve the heating.

The rooms where very cold. Heating was not effective. When we raised the concern they just provided with blankets. No initiative to fix the issue. Cleaning staff where great, breakfast was good. Family friendly hotel but they can improve the heating.

10

Ruvin

6 okt. 2025

·

Stannade 1 natt

Ocean view is impressive

Ocean view is impressive

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Många gäster lyfter fram en vänlig och hjälpsam personal och bra concierge-service. Men det förekommer också rapporter om långsam eller oorganiserad incheckning, inkonsekvent städning, fakturerings- eller parkeringskommunikationsfel samt enstaka otrevliga eller ovilliga bemötanden i receptionen.

Relaterade gästrecensioner

4

Vanessa

8 juni 2025

·

Stannade 3 nätter

Which hotel doesn’t accept Apple Pay in 2025!? I got asked to pay a deposit at check-in even with the stay fully paid. I was happy to do so but I didn’t have a physical credit card with me. I only had Apple Pay which staff said they didn’t take “per hotel policy”. They asked me to withdraw cash as alternative. Again, not easy if I don’t carry bank card as we live in a (almost) cashless society. So, they said this would be the only way for me to check-in. Here I was with only my 5 year old daughter without a hotel to stay. Even worse, it was my daughter’s birthday. The staff lack empathy and said there was nothing he could do. I left and managed to transfer money to a kind person at the supermarket who agreed to withdraw the cash for me so I could check in at the hotel. Terrible experience! I would expect better from Novotel part of Accor Group.

Which hotel doesn’t accept Apple Pay in 2025!? I got asked to pay a deposit at check-in even with the stay fully paid. I was happy to do so but I didn’t have a physical credit card with me. I only had Apple Pay which staff said they didn’t take “per hotel policy”. They asked me to withdraw cash as alternative. Again, not easy if I don’t carry bank card as we live in a (almost) cashless society. So, they said this would be the only way for me to check-in. Here I was with only my 5 year old daughter without a hotel to stay. Even worse, it was my daughter’s birthday. The staff lack empathy and said there was nothing he could do. I left and managed to transfer money to a kind person at the supermarket who agreed to withdraw the cash for me so I could check in at the hotel. Terrible experience! I would expect better from Novotel part of Accor Group.

2

Robert

8 nov. 2025

·

Stannade 3 nätter

Yes. To BOTH. Staff at Reception terrible. I dont care attitude. The rooms were terrible. Already informed Novotel Customer Services.

Yes. To BOTH. Staff at Reception terrible. I dont care attitude. The rooms were terrible. Already informed Novotel Customer Services.

10

Jock

14 jan. 2026

·

Stannade 2 nätter

Friendly efficient staff

Friendly efficient staff

10

Margaret Anne

21 juni 2025

·

Stannade 5 nätter

The staff were amazing. The position of the hotel made it so easy to get around which was great for me being on the older side. The rooms were clean and spacious and the beds were so comfortable. Exceed my expectations in everything.

The staff were amazing. The position of the hotel made it so easy to get around which was great for me being on the older side. The rooms were clean and spacious and the beds were so comfortable. Exceed my expectations in everything.

6

Jingna

29 apr. 2025

·

Stannade 1 natt

Firstly prior to my check-in, I received communication stating that the parking fee would be $20. However, upon my arrival, I was charged $25 instead. When I inquired about the difference, I was informed that the parking fee had been increased some time ago and that the previous rate was no longer applicable. While I understand that pricing adjustments are sometimes necessary, I believe it is important for guests to be provided with the most up-to-date and accurate information prior to their arrival. Receiving outdated information not only causes confusion but also affects the overall guest experience. Secondly, regarding my room reservation, I had requested a room with a bathtub. I fully understand that such requests are subject to availability and cannot always be guaranteed. However, during check-in, I specifically asked the front desk staff whether my room included a bathtub and was assured that it did. Unfortunately, upon entering the room, I found that there was no bathtub. This discrepancy between the information provided at check-in and the actual room amenities was quite disappointing.

Firstly prior to my check-in, I received communication stating that the parking fee would be $20. However, upon my arrival, I was charged $25 instead. When I inquired about the difference, I was informed that the parking fee had been increased some time ago and that the previous rate was no longer applicable. While I understand that pricing adjustments are sometimes necessary, I believe it is important for guests to be provided with the most up-to-date and accurate information prior to their arrival. Receiving outdated information not only causes confusion but also affects the overall guest experience. Secondly, regarding my room reservation, I had requested a room with a bathtub. I fully understand that such requests are subject to availability and cannot always be guaranteed. However, during check-in, I specifically asked the front desk staff whether my room included a bathtub and was assured that it did. Unfortunately, upon entering the room, I found that there was no bathtub. This discrepancy between the information provided at check-in and the actual room amenities was quite disappointing.

10

Audrey

14 okt. 2025

·

Stannade 6 nätter

Great hotel, fabulous location and friendly welcoming staff. Breakfast buffet was great. Pool and spa met our expectations. Room and view was amazing. A special thanks to # alex at reception

Great hotel, fabulous location and friendly welcoming staff. Breakfast buffet was great. Pool and spa met our expectations. Room and view was amazing. A special thanks to # alex at reception

6

Kathy

1 jan. 2026

·

Stannade 2 nätter

Very slow check in and very hard to find a car park. Lifts were slow and place very noisy. Room was nice and spacious and shower great. Breakfast was packed and food very average. Great location. Housekeeping didn’t show up till after 4pm.

Very slow check in and very hard to find a car park. Lifts were slow and place very noisy. Room was nice and spacious and shower great. Breakfast was packed and food very average. Great location. Housekeeping didn’t show up till after 4pm.

6

Minh

6 juli 2024

·

Stannade 1 natt

There is a discrepancy in parking pricing. I received an email from Novotel Reservation stating the parking fee was $20 then the hotel charged me $22. I asked the reservation, a girl said the duty manager would call me but then no one called. They probably think $2 is not much but the way they handled questions and complaints like this is unprofessional and not up to standard of Accor I guess. Disappointed.

There is a discrepancy in parking pricing. I received an email from Novotel Reservation stating the parking fee was $20 then the hotel charged me $22. I asked the reservation, a girl said the duty manager would call me but then no one called. They probably think $2 is not much but the way they handled questions and complaints like this is unprofessional and not up to standard of Accor I guess. Disappointed.

10

Eleftherios

16 nov. 2025

·

Stannade 1 natt

Friendly staff

Friendly staff

4

Ashleigh

8 okt. 2025

·

Stannade 2 nätter

Stayed 2 nights and probably one of the most disorganised hotel I’ve come across. Phone didn’t work to call reception the first night to request a blanket. Was told they would come fix the phone the next day which was perfectly fine. Second day/night house keeping had been and they took all our towels and never replaced them with fresh ones so we had nothing for the second night, tried calling reception again and phone still didn’t work. So my poor daughter who just had a shower had no towel, they also took our second key card which is very concerning. Went to reception to request more towels and explain the key card situation and not even an apology just okay well kinda not our problem situation…. Overall location is good for Surfers, but they really need to pick up their act. Don’t recommend

Stayed 2 nights and probably one of the most disorganised hotel I’ve come across. Phone didn’t work to call reception the first night to request a blanket. Was told they would come fix the phone the next day which was perfectly fine. Second day/night house keeping had been and they took all our towels and never replaced them with fresh ones so we had nothing for the second night, tried calling reception again and phone still didn’t work. So my poor daughter who just had a shower had no towel, they also took our second key card which is very concerning. Went to reception to request more towels and explain the key card situation and not even an apology just okay well kinda not our problem situation…. Overall location is good for Surfers, but they really need to pick up their act. Don’t recommend

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Det utmärkta centrala läget nära Cavill Avenue, stranden, butiker, restauranger och spårvagn gör det enkelt att ta sig runt. Priset är betydande nattljud från närliggande klubbar, barer och Slingshot-attraktionen som stör vissa gäster.

Relaterade gästrecensioner

10

Nuno Da

27 okt. 2025

·

Stannade 2 nätter

Great location

Great location

10

James Bruce

28 nov. 2025

·

Stannade 4 nätter

Good property close to everything

Good property close to everything

10

Carlie

7 juli 2025

·

Stannade 3 nätter

Perfect central location in the heart of surfers paradise. Wonderful view from the room. Clean spacious room. We had a great stay with our baby.

Perfect central location in the heart of surfers paradise. Wonderful view from the room. Clean spacious room. We had a great stay with our baby.

4

james

12 jan. 2026

·

Stannade 3 nätter

Firstly we have stayed at many novotel around the world and cannot fault the room conditon or the staff. The issue was the hotel itself, its situated directly above a nightclub. Despite being on the 18th floor (out of 30), our room vibrated with the consistent duff duff and accompanying annoying DJ until 3 am each morning. Now having been an avid party goer in my youth this would have been an ideal hotel if it was club 18-30. Issue being with two young children and purpose of trip to visit theme parks, it was completely ruined by the fact we were shattered due to lack of sleep (maybe 5 hours max a night for three nights). On top of this, being on the 18th floor of 30 meant we spent considerable time waiting for the list to exit the building every time, the lifts held 8-10 person yet everytime they got down to us they were full. Sometimes we had to wait 5 or 6 times to get room in a lift, we even considered using the stairs but couldn't access them. If you are in the GC with a family, much better hotels out there.

Firstly we have stayed at many novotel around the world and cannot fault the room conditon or the staff. The issue was the hotel itself, its situated directly above a nightclub. Despite being on the 18th floor (out of 30), our room vibrated with the consistent duff duff and accompanying annoying DJ until 3 am each morning. Now having been an avid party goer in my youth this would have been an ideal hotel if it was club 18-30. Issue being with two young children and purpose of trip to visit theme parks, it was completely ruined by the fact we were shattered due to lack of sleep (maybe 5 hours max a night for three nights). On top of this, being on the 18th floor of 30 meant we spent considerable time waiting for the list to exit the building every time, the lifts held 8-10 person yet everytime they got down to us they were full. Sometimes we had to wait 5 or 6 times to get room in a lift, we even considered using the stairs but couldn't access them. If you are in the GC with a family, much better hotels out there.

6

richard

16 nov. 2025

·

Stannade 10 nätter

With three bars in close vicinity you may as well go out Thursday to Saturday night as the noise is loud until 2.30am, shame as this is all that spoiled our stay, we've been visiting the Novotel but will give it a miss for the next Surfers holiday

With three bars in close vicinity you may as well go out Thursday to Saturday night as the noise is loud until 2.30am, shame as this is all that spoiled our stay, we've been visiting the Novotel but will give it a miss for the next Surfers holiday

10

Upninder

2 apr. 2025

·

Stannade 3 nätter

Very central location

Very central location

10

Madonna

31 aug. 2024

·

Stannade 3 nätter

Novotel was great. Noise from Cavill ave terrible. Note to self: bring ear plugs.

Novotel was great. Noise from Cavill ave terrible. Note to self: bring ear plugs.

6

Sarah

27 juli 2025

·

Stannade 1 natt

Very centrally located. So loud at night because of the nightclubs. So loud in the rooms, couldn’t sleep. Bits of the hotel were a bit dated. Breakfast buffet was pretty good. Staff generally nice. Parking is at a cost of $25 a night.

Very centrally located. So loud at night because of the nightclubs. So loud in the rooms, couldn’t sleep. Bits of the hotel were a bit dated. Breakfast buffet was pretty good. Staff generally nice. Parking is at a cost of $25 a night.

8

Toni Jayne

16 sep. 2024

·

Stannade 3 nätter

This hotel is right of Surfer's paradise. We had had a deluxe room wrh ocean view and was in good clean refreshed order. Buffet breakfast is definitely worth booking, lots to choose from. Easy transport tram, train etc to almost anywhere on gold coast. . BUT, we were on on 27th floor and the street noise at the weekend was insane!. Earplugs soon cut it out the next night!. We willvisit again, good value, great stay all roundinthe heart

This hotel is right of Surfer's paradise. We had had a deluxe room wrh ocean view and was in good clean refreshed order. Buffet breakfast is definitely worth booking, lots to choose from. Easy transport tram, train etc to almost anywhere on gold coast. . BUT, we were on on 27th floor and the street noise at the weekend was insane!. Earplugs soon cut it out the next night!. We willvisit again, good value, great stay all roundinthe heart

8

Karen

9 nov. 2025

·

Stannade 2 nätter

Good location to walk to everything in Surfers. Very close to grocery store for snacks! Lots to do and see on foot all around. .

Good location to walk to everything in Surfers. Very close to grocery store for snacks! Lots to do and see on foot all around. .

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Måltider

Frukosten får ofta beröm för variation och smak, men flera recensioner nämner trängsel, ibland begränsade alternativ eller brister i städningen samt klagomål på kaffemaskiner eller prissättning. Möjligheterna till mat på plats utöver frukosten verkar begränsade eller inkonsekventa ibland.

Relaterade gästrecensioner

8

Anthony

20 maj 2025

·

Stannade 3 nätter

Hotel staff are amazing, my VIP status was recognised and I was given a massive room upgrade. There were some issues with housekeeping where someone tried entering my room at 8am however the manager was amazing and took care of this issue. The only negative is that there’s a lot of renovations happening at the hotel and the spa area etc is out of action, also breakfast is very average for a Novotel, the “new” coffee machine is terrible. Otherwise the staff at the hotel were amazing and a special shoutout to Kay who always had a smile on her face at breakfast time.

Hotel staff are amazing, my VIP status was recognised and I was given a massive room upgrade. There were some issues with housekeeping where someone tried entering my room at 8am however the manager was amazing and took care of this issue. The only negative is that there’s a lot of renovations happening at the hotel and the spa area etc is out of action, also breakfast is very average for a Novotel, the “new” coffee machine is terrible. Otherwise the staff at the hotel were amazing and a special shoutout to Kay who always had a smile on her face at breakfast time.

10

George

20 okt. 2025

·

Stannade 4 nätter

Friendly staff Great location Hotel amenities Great breakfast Comfy beds Definitely recommend…

Friendly staff Great location Hotel amenities Great breakfast Comfy beds Definitely recommend…

8

peter

16 sep. 2025

·

Stannade 4 nätter

Buffet breakfast had bugs crawling around the bread bench .

Buffet breakfast had bugs crawling around the bread bench .

6

Ian

4 dec. 2025

·

Stannade 3 nätter

the tables and chairs were dirty. tablets full of empty plates, cups, etc and no one cleaning them. You have to look for staff as you could not see anyone around. Limited selection, also the room were crowded.

the tables and chairs were dirty. tablets full of empty plates, cups, etc and no one cleaning them. You have to look for staff as you could not see anyone around. Limited selection, also the room were crowded.

10

Timothy

24 okt. 2025

·

Stannade 1 natt

Nice rooms, great service and staff and a delicious buffet breakfast.

Nice rooms, great service and staff and a delicious buffet breakfast.

8

Cameron

10 nov. 2025

·

Stannade 3 nätter

Great buffet breakfast

Great buffet breakfast

10

Vanessa Williams

1 feb. 2026

·

Stannade 1 natt

Finally a hotel with a soft luxurious bed! We stayed in a newly renovated king room and it was fabulous. Most hotels these days have hard mattresses and it’s a nightmare for my hips! I was so relieved when I laid on the bed and it was soft. The buffet breakfast was great too. A lovely weekend all round.

Finally a hotel with a soft luxurious bed! We stayed in a newly renovated king room and it was fabulous. Most hotels these days have hard mattresses and it’s a nightmare for my hips! I was so relieved when I laid on the bed and it was soft. The buffet breakfast was great too. A lovely weekend all round.

8

Paul

22 feb. 2025

·

Stannade 1 natt

Breakfast for $42 is way too expensive for what you get.

Breakfast for $42 is way too expensive for what you get.

10

Lilly

10 nov. 2025

·

Stannade 3 nätter

Staff were nice , yummy breakfast nice bar

Staff were nice , yummy breakfast nice bar

6

Kathy

1 jan. 2026

·

Stannade 2 nätter

Very slow check in and very hard to find a car park. Lifts were slow and place very noisy. Room was nice and spacious and shower great. Breakfast was packed and food very average. Great location. Housekeeping didn’t show up till after 4pm.

Very slow check in and very hard to find a car park. Lifts were slow and place very noisy. Room was nice and spacious and shower great. Breakfast was packed and food very average. Great location. Housekeeping didn’t show up till after 4pm.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

10

Chung Wai

för 2 veckor sedan

·

Stannade 2 nätter

The room is so good. Cleaning and tidying

The room is so good. Cleaning and tidying

10

Sushil J

för 3 veckor sedan

·

Stannade 1 natt

Great location Spacious room Quite. Staff ok.

Great location Spacious room Quite. Staff ok.

10

Adrien

för 4 veckor sedan

·

Stannade 1 natt

Perfect location, all amenities, excellent breakfast, spacious room, everything was perfect.

Perfect location, all amenities, excellent breakfast, spacious room, everything was perfect.

6

Andrew

förra månaden

·

Stannade 2 nätter

The room was significantly overpriced due to the Pacific Airshow weekend. Check‑in was painfully slow, and the hotel itself felt old and worn. The constant noise from the elevators could be heard in the room day and night. The one redeeming feature was the excellent location.

The room was significantly overpriced due to the Pacific Airshow weekend. Check‑in was painfully slow, and the hotel itself felt old and worn. The constant noise from the elevators could be heard in the room day and night. The one redeeming feature was the excellent location.

6

Muhammad Noor

19 aug. 2026

·

Stannade 1 natt

Not the best of Novotel’s I have stayed with. Old ceiling and dirty walls, dusty phone set, sockets badly positioned & not cleaned uncomfortable mattress and dirty with hair on it. Bad torn furniture armchair, broken curtains . Basic breakfast nothing special, you can find better local options . Only positive is close to beach that’s why not bother to update the property Disappointed this time

Not the best of Novotel’s I have stayed with. Old ceiling and dirty walls, dusty phone set, sockets badly positioned & not cleaned uncomfortable mattress and dirty with hair on it. Bad torn furniture armchair, broken curtains . Basic breakfast nothing special, you can find better local options . Only positive is close to beach that’s why not bother to update the property Disappointed this time

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Priser för kommande datum

september 2026

sö	må	ti	on	to	fr	lö
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $282
20 $113	21 $121	22 $88	23 $103	24 $167	25 $276	26 $241
27 $184	28 $180	29 $195	30 $247

oktober 2026

Billigare

Dyrare

Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.

Priser i USD för 2 gäster uppdateras dagligen.

2026-09-19: 282.22498923950195USD
2026-09-20: 112.969992779541USD
2026-09-21: 120.98000030517578USD
2026-09-22: 88.06542685165405USD
2026-09-23: 102.92554374160765USD
2026-09-24: 166.8783095855713USD
2026-09-25: 275.8176207855224USD
2026-09-26: 240.82942350311276USD
2026-09-27: 183.53170494537352USD
2026-09-28: 179.97998646240234USD
2026-09-29: 194.89969130096435USD
2026-09-30: 247.01000043487548USD
2026-10-01: 209.96999495849607USD
2026-10-02: 286.96999054870605USD
2026-10-03: 276.9699872543335USD
2026-10-04: 183.9699969024658USD
2026-10-05: 114.9699986930847USD
2026-10-06: 119.97000034027099USD
2026-10-07: 142.9699939048767USD
2026-10-08: 141.96999532699584USD
2026-10-09: 179.97000259094236USD
2026-10-10: 216.97000251922606USD
2026-10-11: 111.96999420166014USD
2026-10-12: 105.96999397659302USD
2026-10-13: 114.9699986930847USD
2026-10-14: 110.96999562377928USD
2026-10-15: 120.96999891815184USD
2026-10-16: 220.95999544372557USD
2026-10-17: 235.95999162750243USD
2026-10-18: 105.96999397659302USD
2026-10-19: 99.96999375152588USD
2026-10-20: 124.96999322967528USD
2026-10-21: 124.96999322967528USD
2026-10-22: 166.80358818969725USD
2026-10-23: 194.96999877471922USD
2026-10-24: 244.95999634399413USD
2026-10-25: 135.9699951019287USD
2026-10-26: 100.97000108718872USD
2026-10-27: 105.96999397659302USD
2026-10-28: 114.9699986930847USD
2026-10-29: 121.9699974960327USD
2026-10-30: 197.9699945083618USD
2026-10-31: 153.96998701934814USD
2026-11-01: 106.9799939414978USD
2026-11-02: 96.9699980178833USD
2026-11-03: 99.96999375152588USD
2026-11-04: 101.96999966506958USD
2026-11-05: 103.97999820785522USD
2026-11-06: 145.95999700927734USD
2026-11-07: 171.9599950653076USD
2026-11-08: 106.9799939414978USD
2026-11-09: 99.96999375152588USD
2026-11-10: 102.96999824295044USD
2026-11-11: 110.96999562377928USD
2026-11-12: 145.95999700927734USD
2026-11-13: 165.96998746948242USD
2026-11-14: 147.96999555206298USD
2026-11-15: 101.96999966506958USD
2026-11-16: 99.96999375152588USD
2026-11-17: 116.96999584884642USD
2026-11-18: 135.9699951019287USD
2026-11-19: 109.9599956588745USD

Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.

Incheckning måste göras av någon som är minst 18 år.

Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
Särskilda regler och avgifter kan gälla för avbokning av gruppbokningar (fler än 8 rum på samma boende under samma vistelsedatum).
Boendet accepterar kreditkort, bankkort och kontanter.
Kontantfria transaktioner erbjuds
En del av vattnet återvinns genom ett återvinningssystem för gråvatten.
På detta boende finns bland annat följande säkerhetsdetaljer: kolmonoxiddetektor, brandsläckare, rökdetektor och förbandslåda.
Det här boendet har utomhusområden såsom balkonger, uteplatser och terrasser som kanske inte är lämpliga för barn. Om du har frågor rekommenderar vi att du kontaktar boendet före ankomst för att bekräfta att de kan ta emot dig i ett lämpligt rum.
Boendet bekräftar att man följer de riktlinjer för rengöring och desinficering som utfärdats av ALLSAFE (Accor Hotels).

Enligt policy kan vissa bokningar för gruppevenemang eller fester, inklusive svensexor och möhippor, nekas.
Upp till 2 barn, 16 år eller yngre, bor gratis i förälders eller vårdnadshavares rum om inga extrasängar används.
Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.
Höjdbegränsning gäller för parkering.
Kontantfria betalningsmetoder är tillgängliga för alla transaktioner.
Kontaktfri incheckning och kontaktfri utcheckning är tillgängliga.
Boendet välkomnar alla gäster, oavsett sexuell läggning och könsidentitet (HBTQ+-vänligt).

Avgift för frukost enligt egen beställning: AUD 30–42 per person (ungefärligt pris)
Avgift för parkering under tak: AUD 27 per dag (möjlighet att köra ut och komma tillbaka)
Tidig incheckning är tillgänglig mot en avgift (i mån av tillgänglighet)
Sen utcheckning är möjlig mot en avgift (endast i mån av tillgång)
För kreditkortsbetalningar tillkommer en avgift på 1.4 procent

Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.