Charming Studio in Downtown Toronto

Zimmer war okay, weitere Handtücher mussten gesucht werden. Die Decke im Bad war mit Folie abgehangen. Entgegen der Buchung ("free parking"), kostet der Parkplatz $25/Nacht. Check In war umständlich und gewissen Details (wie z.B. das der Schlüssel einen Transponder für Türen enthält) wurden nicht genannt.

The check in procedure was terrible as the communication with the property management company was at times non existent. We asked for a late check out and were told we’d get an email whether approved or not. No email came. The apartment was extremely small equipped with a Murphy bed. The temperature was difficult to regulate and it wasn’t even summer yet. Good luck to whoever stays there in July.

Overall, this was an excellent accomodation; however, my major complaint was the parking. I was lead to believe that there would be onsite parking available and I thought it was included in the price. When I received the check-in information I was advised to contact to reserve my parking space and it was not included. When I contacted GlobalStays to reserve my parking space at the property, I was advised that all the parking was full. This was very disappointing as I had to drive the streets of Toronto at 9pm on check-in night to find over-night parking. The cost for 3 days at an alternate location was $160 and I had a 10 minute walk to get back to the condo unit. It appeared from the parking garage below the condo that there were ample spots available. For future reservations this should be made clear in the advertising. And caution to others - if you need to park your vehicle, call them as soon as possible to reserve your spot and know that it is not guaranteed and you need to pay for it! The condo unit itself was clean and nice. We used the swimming pool, hot tub and gym and these were also clean and well maintained. Other than parking, this was an excellent accomodation.

Great appartement and perfect location 1km away from downtown But poor communication , I sent numerous messages and never got a reply , especially about the expensive cleaning fee deposit that they charge after you make the booking, obligation to pay it via PayPal or else no check-in info and it took 7 days to get it refunded. But absolutely no replies to the emails asking about the refund. I was refunded though. That's why I have 4/5. But they need to hire 1 person to answer messages.

All good