Name: Astara Hotel Balikpapan
Address: Komp. BSB Balikpapan Superblock, Jl. Jenderal Sudirman No.47, Gn. Bahagia, Kecamatan Balikpapan Selatan, Kota Balikpapan, Kalimantan Timur, Balikpapan, Indonesia, Balikpapan, East Kalimantan, Indonesia
Rating: 8

Guest reviews

8

Very good

Based on 1,135 verified reviews

6

Lisan

Oct 9, 2024

·

Stayed 1 night

Very disappointing

4

SANJAY

Dec 10, 2021

·

Stayed 3 nights

One of the worst properties I have stayed. I will neither recommend nor would be staying there again. The staff at the reception area is good but the ones in the restaurant are useless. The supposedly Free Breakfast is not meant to cater to international people. The lay is basically for local people though they speak and understand English when they want to otherwise it is "TIDAK MENGERTI PAK". In rooms the towels are worn out (seems are in use since hotel was opened). No hand towels, dirty WC, stinking wash area.

6

Satoshi

Nov 14, 2025

·

Stayed 2 nights

プールは良い。必要なものはだいたいそろっている

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2

JINWOO

Dec 18, 2021

·

Stayed 2 nights

체크인하러 4시에 도착했음에도 체크인하는데 30분이 더 걸렸고, 객실에는 타월 하나 구비돼 있지 않았다. 타월을 요청하여도 2시간이 넘게 갖다주지 않아서 재차 요청했더니, 그러고 30분에 가져다 주었다. 객실 청결상태도 깨끗하지 않아서 사용하는데 기분이 그리 좋지 않았다. 전체적으로 서비스 수준이 너무 앚은 호텔이었다.

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Komp. BSB Balikpapan Superblock, Jl. Jenderal Sudirman No.47, Gn. Bahagia, Kecamatan Balikpapan Selatan, Kota Balikpapan, Kalimantan Timur, Balikpapan, Indonesia

Location

Located in Balikpapan, Astara Hotel Balikpapan is in the city center and near the beach. The area's natural beauty can be seen at Bekapai Garden and Pantai Monpera, while Aquaboom Waterpark and BSB Beach are popular area attractions. E Walk and Pentacity Mall are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as water tubing and other activities like skiing.

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

FAQs

Complimentary on-site parking is available at the hotel. Valet parking services are also offered. No reservation is required for parking.

A buffet breakfast is offered at the hotel, with an approximate cost of IDR 121,000 per person. The breakfast is served daily, allowing guests to start their day with a delightful meal.

No pets are allowed at the hotel, including service animals.

Check-in time starts at 14:00, and check-out time ends at 12:00. Early check-in and late check-out are available for a fee, subject to availability. Guests can request these options upon arrival.

Yes, the hotel offers airport shuttle services at a fee of IDR 550,000 per vehicle for a one-way trip, accommodating up to four passengers. Guests can arrange the transfer prior to arrival.

The hotel features limited wheelchair accessibility, including step-free entrances and accessible public areas. Elevators are available for ease of movement within the property.

The hotel is situated in the city center of Balikpapan, near the beach. It is close to attractions such as Bekapai Garden and Pantai Monpera, with easy access to public transport for exploring the area.

Yes, the hotel features an outdoor swimming pool, which is accessible from 7:00 AM to 8:00 PM. Guests can enjoy a refreshing dip and relax by the poolside.

Children are welcome at the hotel. There is no minimum age for children to stay for free.

Astara Hotel Balikpapan

Amenities

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