Name: Natra Bintan, a Tribute Portfolio Resort
Address: Treasure Bay Bintan, Sebung, Îles Riau, ID
Price range: 142 $US–377 $US per night
Rating: 8.7

Ce qu'en disent des voyageurs

Au Natra Bintan, a Tribute Portfolio Resort, les clients soulignent les tentes de glamping adaptées aux familles et l'accès facile au grand lagon Treasure Bay, qui propose de nombreuses activités. Les remarques courantes concernent toutefois des nuisances sonores occasionnelles et quelques problèmes d'entretien ou de propreté dans certaines tentes.

De nombreux avis louent un service véritablement aimable et attentionné, ainsi que la navette pratique en buggy et en ferry. Les chambres sont spacieuses et confortables, avec des douches extérieures ou des jacuzzis, mais les murs fins laissent passer le son, et certains mentionnent des limites d'eau chaude ou une usure mineure. La nourriture est généralement bonne, bien que les options de restauration sur place soient limitées et la variété du menu puisse sembler modeste ; les activités du lagon sont payantes. Attendez-vous à une escapade détendue et familiale axée sur le glamping et les plaisirs du lagon.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les clients apprécient le grand lagon Treasure Bay et ses nombreuses activités, ainsi que le service de navette buggy pratique et les expériences de barbecue dans les tentes. Les inconvénients mentionnés incluent l'absence de salle de sport et le coût supplémentaire des activités.

Avis de voyageur à ce sujet

10

Patrick

8 avr. 2023

·

A séjourné 3 nuits

Great 3 days Some more activities to choose from would be good Should be able to charge activities to the hotel ... bringing cash to pay was bothersome

10

Edward Woon

8 oct. 2025

·

A séjourné 3 nuits

great staff and very decent food with Asia’s largest swimming pool - at least, that was what i was told

8

Florence

4 mai 2023

·

A séjourné 2 nuits

It was a unique resort to have the sea sports facilities in pool like environment, safe fir all to enjoy.

8

Shu

3 août 2025

·

A séjourné 2 nuits

Stayed 2 nights for a family vacation (2 adults, 1 2-years-old). Very close to the ferry terminal, with complimentary shuttle bus from/to the terminal and property. The property was great with a huge pool in front of the tents. Breakfast was good, especially the Masala Tea. Would have been even better if the menu changed a little more for the 2 days. The afternoon tea was very cost efficient, but not the highest quality type. The BBQ at tent was a good experience. Had the Indonesian menu, the shirmp was especially good. Inside the tent was spacious and clean.

10

kirra

20 avr. 2025

·

A séjourné 2 nuits

Super friendly and very helpful staff which made it a great holiday. Lagoon was great with lots of different activities. Tents were really nice and clean and loved the outdoor private bathrooms

10

Lennon

28 oct. 2023

·

A séjourné 2 nuits

We love the lagoon at Treasure Bay. The hotel rooms are not the standard hotel types. We love the set up. There is nothing nearby hotel so it’s a good place to get away from crowd. U can dine in the resort restaurant or another one at Ammon hoyle just next door. The staff are superb friendly and helpful. U can be ferry by bungee if u don’t want to walk too much.

8

Karen Li Shien

29 oct. 2025

·

A séjourné 2 nuits

A kids friendly hotel. There are lots of activities for children. The staff are nice and friendly, I’d liked to specially thanks to Harry for your warmth welcome, Luthfi (good luck), Gabriel (my son likes the mocktail), Ajy & Rinto (archery forever), Yogi (salute to your smile), Axil (BBQ at tent) We had a great time.

8

Shifeng

24 mars 2023

·

A séjourné 1 nuit

Friendly helpful staff. Lagoon is beautiful to play in. Too bad you have to pay for all the activities. It was our first glamping experience and the room is really nice. BBQ right outside the tent is highly recommended. They do all the prep and clean up so you just do the fun BBQ and eating. The walls are super thin (cloth). There was a child in the next tent who cried for a long time in the middle of the night. If you happen to have such neighbours, be prepared to have disturbed sleep.

8

Gagandeep

4 mai 2025

·

A séjourné 2 nuits

Everything’s good, except that the property doesn’t have a gym.

10

Adam

18 oct. 2024

·

A séjourné 2 nuits

Nice lagoon and spacious ‘tent’.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les tentes et le terrain sont généralement propres, et plusieurs avis saluent l'entretien général. Cependant, certains signalent des moisissures sur les plafonds des tentes, des salles de bain extérieures plus difficiles à garder impeccables et des problèmes d'entretien occasionnels, comme une douche bouchée.

Avis de voyageur à ce sujet

8

Wee Kuang

13 déc. 2023

·

A séjourné 2 nuits

Overall it was a good stay. Very friendly staff and excellent services especially at the restaurant and bar. Condition of the room is a bit run down. Otherwise, all good.

8

Nidhi

26 juin 2023

·

A séjourné 1 nuit

Overall fun stay due to the access to treasure bay. Unfortunately had many issues with the room key card which staff was quick to assist but multiple times creates inconvenience or bathroom shower area being clogged.

10

Har Heng

10 juil. 2024

·

A séjourné 2 nuits

The staff are excellent. They are helpful, patient, kind, smiling alot, always ready to help and look out for our needs. The buggy service is top of all. My sister has a bad ankle and can't walk distance. The buggy will come round and take us all the time. Never at any time think we were troublesome. Really appreciate the service staff! Note to management - there are molds on the top of the tent. May be good to treat that.

10

Jessica

6 nov. 2023

·

A séjourné 3 nuits

Amazing Glamping experience and super lovely and friendly stuff! Everything is very clean and looks great. Would recommend it anytime.

10

Sutomo

20 mars 2023

·

A séjourné 1 nuit

The food quality at the patio is pretty decent although it is slightly on the expensive side. The staffs are friendly and helpful. The room was clean and nice.

8

Shu

3 août 2025

·

A séjourné 2 nuits

Stayed 2 nights for a family vacation (2 adults, 1 2-years-old). Very close to the ferry terminal, with complimentary shuttle bus from/to the terminal and property. The property was great with a huge pool in front of the tents. Breakfast was good, especially the Masala Tea. Would have been even better if the menu changed a little more for the 2 days. The afternoon tea was very cost efficient, but not the highest quality type. The BBQ at tent was a good experience. Had the Indonesian menu, the shirmp was especially good. Inside the tent was spacious and clean.

10

Yuji

5 août 2024

·

A séjourné 1 nuit

very clean, good hospitality, can stay very well not only adult but also children.

6

Konstantinos

18 août 2025

·

A séjourné 2 nuits

During our recent stay, we were particularly impressed by the staff, who were exceptionally friendly, attentive, and always ready to help. Their efforts made us feel welcome and special, and the service provided was warm and genuine. The facilities themselves, at least in the unit we occupied, were well-serviced and we were accommodated in many thoughtful ways by the team. However, we did notice that the ceiling of our tent had accumulated mold, which should be addressed through proper cleaning and disinfection. Given the cost of the stay, we feel that such an issue does not reflect the level of condition that guests would reasonably expect. Overall, while the staff and service were outstanding, attention to this maintenance matter would greatly enhance the quality and value of the experience.

10

kirra

20 avr. 2025

·

A séjourné 2 nuits

Super friendly and very helpful staff which made it a great holiday. Lagoon was great with lots of different activities. Tents were really nice and clean and loved the outdoor private bathrooms

8

SHUHEI

7 juin 2022

·

A séjourné 1 nuit

プールが海水で暖かくてよい。アトラクションもよい。レストラン一択しいかない。シャワールームが野外で掃除が徹底できない

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Tentes de glamping spacieuses et confortables avec douches extérieures ou jacuzzis et certaines vues agréables, ainsi que des équipements tels que de grandes télévisions. L'insonorisation est limitée, de sorte que le bruit des voisins ou des animations du soir peut se faire entendre, et certains signalent des limites d'eau chaude, des problèmes de carte magnétique ou des éléments datés.

Avis de voyageur à ce sujet

8

Wee Kuang

13 déc. 2023

·

A séjourné 2 nuits

Overall it was a good stay. Very friendly staff and excellent services especially at the restaurant and bar. Condition of the room is a bit run down. Otherwise, all good.

10

Waqar

14 déc. 2023

·

A séjourné 3 nuits

Staff was very helpful and friendly. While booking expedient showed picture which don't dipict of what we got as booking, in picture it was showing indoor bath tub jacuzzi but in reality it was outdoor whirlpool. We find it was kind of entrapment, but staff was very helpful and help us to upgrade at discounted price. Was disappointed with expedia blindsiding us but at least hotel staff tried their best but it cost us more than we committed while booking.

8

Patrice Pierre Henri

27 oct. 2024

·

A séjourné 2 nuits

The tents were great and very comfortable but the resort itself has limited dining options and there is no real swimming pool or beach (the laggin area is not open for swimming). The service was a bit slow but the staff were super friendly and helpful.

10

Anand

12 janv. 2023

·

A séjourné 19 355 nuits

Amazing staff. Great property. Hot water not working. Smaller tank capacity. But overall great experience

8

Shifeng

24 mars 2023

·

A séjourné 1 nuit

Friendly helpful staff. Lagoon is beautiful to play in. Too bad you have to pay for all the activities. It was our first glamping experience and the room is really nice. BBQ right outside the tent is highly recommended. They do all the prep and clean up so you just do the fun BBQ and eating. The walls are super thin (cloth). There was a child in the next tent who cried for a long time in the middle of the night. If you happen to have such neighbours, be prepared to have disturbed sleep.

10

Stacy

25 août 2024

·

A séjourné 3 nuits

As a family of 2 adults and a daughter aged 12 we stayed for 4 nights and had a fantastic time. The staff are so helpful considerate and always have a smile on their faces. The taxi driver Antonio was especially helpful with trips to different areas. The food was delicious lots of choices and never a bad meal, the cost of the food was very reasonable for a hotel and the standard was consistently good. You also have access to the lagoon with the water park which was great fun trying wakeboarding for the first time. We have lots of happy memories from our stay. Please remember you are staying in a tent and although it is a luxurious tent it does not have sound proofing so remember ear plugs if a light sleeper. I am a light sleeper but was fine without any earplugs but just so people are aware. We did have a couple of downpours but soon cleared and dried up. A lovely hotel elevated higher by the staff.

8

Ken

4 janv. 2025

·

A séjourné 1 nuit

レストランでのバンドの音が夜22時まで続いていて、低周波が物凄くうるさく感じた。ちなみにバンドもカラオケ大会レベルの歌唱力だったので、非常に残念。

10

Terence

13 avr. 2023

·

A séjourné 2 nuits

A great team of staff , always very helpful & professional. Unique experience with an outdoor shower & a huge whirlpool.

2

Aarthi

30 nov. 2024

·

God awful experience staying here. No one shud ever come here thinking it will be quiet and peaceful. They keep hosting so many noisy horrid events which either start at 5am or go on till late in night. This country has no sense of modulating noise or have a sense of hospitality. They think everyone enjoys a gawdy, noisy event . We will never ever be back ! And pls pls there are soo many better resorts here . I personally recommend Angsana and Banyan tree. Made a mistake booking here this time. Nightmarish experience.

10

Yen Ping Angela

23 déc. 2022

·

We loved the big tv in the room which allow us to plug in our xbox. Hubby and daughter have a great time playing when it rained outside and lagoon is closed. Room is spacious and comfortable for 4 pax though the food choice at Patio restaurant is a bit limited. Kudos to all the staff who are friendly and quick response whenever needed help. Thanks for the great getaway at Natra Bintan👏👏

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est un point fort, avec un personnel constamment aimable et serviable, un enregistrement fluide et une assistance réactive, notamment des trajets en buggy.

Avis de voyageur à ce sujet

10

Har Heng

10 juil. 2024

·

A séjourné 2 nuits

The staff are excellent. They are helpful, patient, kind, smiling alot, always ready to help and look out for our needs. The buggy service is top of all. My sister has a bad ankle and can't walk distance. The buggy will come round and take us all the time. Never at any time think we were troublesome. Really appreciate the service staff! Note to management - there are molds on the top of the tent. May be good to treat that.

10

Mabelline

8 oct. 2023

·

A séjourné 2 nuits

Love our short stay here in Natra Bintan. Staff were so friendly and provide excellent service, especially Agus who took good care of us during our 3 days there.

10

Yuki

29 mars 2024

·

A séjourné 2 nuits

The staff is amazing!!

10

AI LING

31 août 2025

·

A séjourné 2 nuits

We are welcome by the team of friendly and smiling staffs from the resort. Billy helped to check us in and also shared the info of the resort to us. He even buggy us for around for a quick tour. We also went to nearby hawker for some local food and folowed by massage. Food was also good in the resort and we had a wonderful stay.

10

kirra

20 avr. 2025

·

A séjourné 2 nuits

Super friendly and very helpful staff which made it a great holiday. Lagoon was great with lots of different activities. Tents were really nice and clean and loved the outdoor private bathrooms

10

Yasmine

21 févr. 2025

·

A séjourné 1 nuit

Beautiful place and staff are so friendly and helpful I will definitely be returning again soon

10

Chuen Wee

7 juin 2023

·

A séjourné 3 nuits

Staff were attentive and helpful, had a comfortable stay without any issues. There was a wide variety of food for breakfast and some dishes were rotated so we didn't feel bored of the spread.

10

Mohamed Zoran

25 mai 2025

·

A séjourné 2 nuits

Well kept, quiet, beautiful spot to just sit back and relax. Staff were extremely friendly and everything was seemless. Would come back and 100% recommend.

10

SHELLEY

23 oct. 2023

·

A séjourné 2 nuits

Thank you very much to the team at Natra for making our stay such an enjoyable one! All the staff we met were very friendly and hospitable! It was easy to communicate with the staff.

10

Yeo

20 févr. 2024

·

A séjourné 2 nuits

Warm and helpful staff. A great getaway resort over the weekend with family and friends

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Très pratique par rapport au terminal de ferry, avec une navette gratuite. Au-delà de cela, la zone est calme et quelque peu isolée, avec des options limitées à proximité, bien que les navettes vers la plage ou les stations balnéaires voisines soient disponibles.

Avis de voyageur à ce sujet

10

Arvin

29 janv. 2024

·

A séjourné 2 nuits

The staff were very kind and hospitable. They are well trained in terms of managing guests and all our requests. We went when it was off-peak season so the area was very peaceful and quiet. My family and I enjoyed our entire stay. Would definitely come back!

10

Feiri

26 déc. 2022

·

A séjourné 19 349 nuits

A very good area for resting and away from city life

10

Motoko

18 août 2024

·

A séjourné 1 nuit

グランピングの部屋に初めて宿泊しましたが、快適にリラックスして過ごせました。受付のスタッフや従業員の方たちに丁寧に対応していただき、社員教育が行き届いていると感心しました。港にホテルのブースがあり、送迎もスムーズで安心して移動できました。東南アジア最大の素晴らしいプールの前で美味しい食事ができ、最高の気分でした。

10

AI LING

31 août 2025

·

A séjourné 2 nuits

We are welcome by the team of friendly and smiling staffs from the resort. Billy helped to check us in and also shared the info of the resort to us. He even buggy us for around for a quick tour. We also went to nearby hawker for some local food and folowed by massage. Food was also good in the resort and we had a wonderful stay.

8

Shu

3 août 2025

·

A séjourné 2 nuits

Stayed 2 nights for a family vacation (2 adults, 1 2-years-old). Very close to the ferry terminal, with complimentary shuttle bus from/to the terminal and property. The property was great with a huge pool in front of the tents. Breakfast was good, especially the Masala Tea. Would have been even better if the menu changed a little more for the 2 days. The afternoon tea was very cost efficient, but not the highest quality type. The BBQ at tent was a good experience. Had the Indonesian menu, the shirmp was especially good. Inside the tent was spacious and clean.

10

ANG YU

7 sept. 2023

·

A séjourné 2 nuits

We booked 2 rooms at Natra Bintan with pool view, very beautiful place and well maintained! There is only one restaurant in Natra Bintan, of course you can get a buggy to go to another resort for food but must say restaurant at Natra Bintan is the better one. Free transport to-and-fro ferry terminal makes the stay very convenient and stressless! No need to bring cash, everything can be charged to the room or credit card. We enjoyed the stay there.

10

Lennon

28 oct. 2023

·

A séjourné 2 nuits

We love the lagoon at Treasure Bay. The hotel rooms are not the standard hotel types. We love the set up. There is nothing nearby hotel so it’s a good place to get away from crowd. U can dine in the resort restaurant or another one at Ammon hoyle just next door. The staff are superb friendly and helpful. U can be ferry by bungee if u don’t want to walk too much.

10

Lucero

19 mai 2024

·

A séjourné 2 nuits

Really nice tents and great service. The area is very quiet and there aren’t any other dining options other than the hotel, but they will take you to the nearest beach in a free shuttle and there are some options there.

10

Awal liyah jaafar

15 févr. 2023

·

A séjourné 1 nuit

Clean, Quiet and Peaceful

10

Mohamed Zoran

25 mai 2025

·

A séjourné 2 nuits

Well kept, quiet, beautiful spot to just sit back and relax. Staff were extremely friendly and everything was seemless. Would come back and 100% recommend.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

La nourriture et le petit-déjeuner sont largement décrits comme bons, avec une certaine variété et un barbecue apprécié dans la tente. Cependant, les choix sur place se limitent principalement à un seul restaurant, et plusieurs clients auraient souhaité plus de variété ou un changement de menu.

Avis de voyageur à ce sujet

8

Patrice Pierre Henri

27 oct. 2024

·

A séjourné 2 nuits

The tents were great and very comfortable but the resort itself has limited dining options and there is no real swimming pool or beach (the laggin area is not open for swimming). The service was a bit slow but the staff were super friendly and helpful.

10

Edward Woon

8 oct. 2025

·

A séjourné 3 nuits

great staff and very decent food with Asia’s largest swimming pool - at least, that was what i was told

10

Bryan Ting On

5 mai 2025

·

A séjourné 2 nuits

My family had a blast at Natra Bintan. This resort is very family friendly, all the staff are very polite and helpful. We signed up the kids activities package with Treasure Bay, if you are hotel guest, you will enjoy 20% off discount which is a really good deal as you can utilize the voucher for 2 days span. We also love the food at the hotel, kids eat for free and there is a good variety of choices. I highly recommend this resort and will definitely revisit again in the near future.

10

Sutomo

20 mars 2023

·

A séjourné 1 nuit

The food quality at the patio is pretty decent although it is slightly on the expensive side. The staffs are friendly and helpful. The room was clean and nice.

10

AI LING

31 août 2025

·

A séjourné 2 nuits

We are welcome by the team of friendly and smiling staffs from the resort. Billy helped to check us in and also shared the info of the resort to us. He even buggy us for around for a quick tour. We also went to nearby hawker for some local food and folowed by massage. Food was also good in the resort and we had a wonderful stay.

8

Shu

3 août 2025

·

A séjourné 2 nuits

Stayed 2 nights for a family vacation (2 adults, 1 2-years-old). Very close to the ferry terminal, with complimentary shuttle bus from/to the terminal and property. The property was great with a huge pool in front of the tents. Breakfast was good, especially the Masala Tea. Would have been even better if the menu changed a little more for the 2 days. The afternoon tea was very cost efficient, but not the highest quality type. The BBQ at tent was a good experience. Had the Indonesian menu, the shirmp was especially good. Inside the tent was spacious and clean.

10

ANG YU

7 sept. 2023

·

A séjourné 2 nuits

We booked 2 rooms at Natra Bintan with pool view, very beautiful place and well maintained! There is only one restaurant in Natra Bintan, of course you can get a buggy to go to another resort for food but must say restaurant at Natra Bintan is the better one. Free transport to-and-fro ferry terminal makes the stay very convenient and stressless! No need to bring cash, everything can be charged to the room or credit card. We enjoyed the stay there.

8

Shifeng

24 mars 2023

·

A séjourné 1 nuit

Friendly helpful staff. Lagoon is beautiful to play in. Too bad you have to pay for all the activities. It was our first glamping experience and the room is really nice. BBQ right outside the tent is highly recommended. They do all the prep and clean up so you just do the fun BBQ and eating. The walls are super thin (cloth). There was a child in the next tent who cried for a long time in the middle of the night. If you happen to have such neighbours, be prepared to have disturbed sleep.

10

Chuen Wee

7 juin 2023

·

A séjourné 3 nuits

Staff were attentive and helpful, had a comfortable stay without any issues. There was a wide variety of food for breakfast and some dishes were rotated so we didn't feel bored of the spread.

10

Yen Ping Angela

23 déc. 2022

·

We loved the big tv in the room which allow us to plug in our xbox. Hubby and daughter have a great time playing when it rained outside and lagoon is closed. Room is spacious and comfortable for 4 pax though the food choice at Patio restaurant is a bit limited. Kudos to all the staff who are friendly and quick response whenever needed help. Thanks for the great getaway at Natra Bintan👏👏

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	176 $US
février	166 $US
mars	150 $US
avril	144 $US
mai	151 $US
juin	148 $US
juillet	143 $US
août	157 $US
septembre	147 $US
octobre	184 $US
novembre	163 $US
décembre	198 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $148
18 $142	19 $146	20 $146	21 $146	22 $146	23 $148	24 $148
25 $146	26 $146	27 $146	28 $146	29 $146	30 $148	31 $159

di	lu	ma	me	je	ve	sa
1 $146	2 $146	3 $146	4 $146	5 $146	6 $149	7 $377
8 $284	9 $146	10 $146	11 $146	12 $146	13 $149	14 $148
15 $146	16 $146	17 $146	18 $146	19 $146	20 $160	21 $160
22 $161	23 $147	24 $146	25 $146	26 $147	27 $160	28 $159
29 $147	30 $146

Natra Bintan, a Tribute Portfolio Resort

Prix pour Natra Bintan, a Tribute Portfolio Resort

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Tente, 1 très grand lit, vue jardin

Tente, 1 très grand lit, vue piscine

Tente, 2 lits une place, vue jardin

Tente, 1 très grand lit, vue jardin (Whirlpool)

Tente, 1 très grand lit, vue piscine (Whirlpool)

Avis des voyageurs sur Natra Bintan, a Tribute Portfolio Resort

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

Informations sur l'établissement