Museum Residence Oxford

Our stay was great! Good location close to all the main things in Oxford as well as a great pub right in front of the hotel. The only reason for taking off a star is that our air conditioner made this rumbling vibrating sound the whole time and through the night which woke us up…. But other than that a great place to stay!

Enjoyed the room and adjacent kitchenette facilities. However, the air conditioning unit was not functioning properly and consequently the room was too hot and not comfortable. Opening the roof light was the only way to cool the room to a reasonable temperature. Unfortunately, we had to close the roof light as we were awoken at 03:00 by a group of people shouting and swearing loudly in the courtyard area immediately below our room. It was an unnecessarily restless and uncomfortably hot night.

Room was ok but TV channels and remote not really any good. No main UK channels Electric blind remote not working

Very disappointed. Hotel had recently changed hands but not communicated that to guests who had already booked. Had to chase for the entrance code which was supposed to have been provided 72 hours prior. New management were inept sent me the booking details, card details and phone number of another persons booking. I’d paid for breakfast for the two of us. The photos still show a lovely spread of pastries etc but there was nothing. Fine if the new owners don’t want to offer breakfast but you need to at least tell guests who have booked and paid a premium in this premise. Room was fine, comfy bed but outside noise from taxi rank was disturbing. I would not book again or recommend to anyone. Wished I’d stayed out of town instead. Communal areas very unwelcoming, stained carpet, dodgy alleyway. Not at all like the photos!

Not having a hotel staff seemed a bit odd, we managed but could have used some help