Museum Residence Oxford

Scam! They advertise this as a hotel but it\'s a Airbnb at best. The entrance for our bedroom was shared with a 24h betting shop full of dodgy people. The stairs to access the room are so narrow that if you have any suitcase it will be a real struggle to squeeze in. The room is tiny, no shelves or even a stool to put your clothes, only 2 clothes hangers (one broken), the window is facing a pub\'s roof with their exhaust fan facing the window (noisy and smelly all the time). The toiletries are NOT the ones advertised in their photos (they\'re cheap and nasty), not to mention we arrived to find a used hand soap, multiple half used toilet rolls in a drawer and an empty toilet roll on the floor in the bathroom. During our days in there, we had no service whatsoever. No one came to do the bed, refill toiletries, nothing. On our last day, despite the "do not disturb" sign we decide to use, they knocked on our door until we opened it. The breakfast they charge £10 for is a bunch of nasty food inside plastic bags. Nothing is fresh or even a bit nice. At the price they charge for the room, this place should be ashamed of themselves. I feel totally scammed, especially because I know they won\'t care about bad reviews.