Sunderland Retreat

Very disappointed with our stay i had specifically reached out asking if the spa had been fixed as a previous review stated the jets were barely working, the host told me they had it fixed and has been working fine since and that they have a technician service it before each stay which seems like a lie as barely any of the jets worked, the spa was the main reason i booked this place and it did not even work as it should might aswell only list it as a hot tub.Ontop of all this the property looks very poorly maintained first thing we were greeted by was a decaying bird on the floor, the inside of the house was dirty popcorn on the floor, dirt,dead bugs on the carpet dust on the windows where people had drawn and written on, stains on the bed. The upstairs area was poorly mopped and the floor was dusty, the bathrooms were disgusting with a funky odour in each one and the windows were either locked with no key to open or jammed shut which didn't help, the shower had black mold on the grout, the ceiling on the ground level also had black mold growing, this place seems like it had not been cleaned in at least a month with how dirty it was when we arrived alot of cob webs and spiders, i also have videos of a bunch of ants upstairs eating something that was under the couch, there were also a bunch of ants which appeared to be coming from behind the ensuite sink.The sliding door in main bed also jamsVery disappointed with our stay for above reasons, save your money book elsewhere