Cobblestone Hotel & Suites - Orrville

The pool was dirty and needed cleaned. Kids were disappointed.

Clean room staff was amazing breakfast was the best ive seen in years. Kitchen staff was amazing and helpful. Pool was cleaner then most. All around great place to stay.

Warm welcoming from staff and how can you miss with a lit fireplace in lobby. Had a nice breakfast and if you wish in the evening they had a bar. Would stay here again.

Jim and Amanda very welcoming. Very clean, had an in room safe, lobby fireplace, indoor pool, and weight room. Liked the complementary breakfast. Interesting concept with housekeeping only if requested. I liked that idea because I knew that wherever I left all my stuff, it would be in the same spot when I got back!

It was nice and clean. Good basic breakfast. they had laundry for guests, but only one washer and one dryer. The entire time we were there a large family used it for many washes and we ended up having to go to the laundromat near to wash our one load. Maybe get more? Also, the elevator might need serviced ss it kept having a light and bell state that it wasnt communicating properly. Kind of scary. Last but not least, wifi down all weekend.

Staff friendly and accommodating. Pool is awesome, warm!

Pool and hot breakfast with bar option

I was out of state visiting some friends and this room was perfect. Very clean and comfy. I like that it also had a pool and fitness center. That complimentary breakfast was awesome and an employee named Jessica was wonderful. Her care and attention to detail were amazing!

Great place expedia says theres a charfe for parking, but parking was free

From the moment we checked in, the friendly service stood out. Staff members were consistently welcoming, helpful, and ensured we had a positive stay. The rooms themselves were very clean and comfortable. It's always a relief to be in a space that is clearly well-maintained, which we definitely appreciated. We also thoroughly enjoyed the amenities. The outdoor area is a spacious and well-maintained area, and the pool was perfect for relaxing. It created a peaceful and relaxing retreat right on the property. Finally, the breakfast was excellent. It was well-organized and offered a great variety of fresh and delicious options, providing excellent value to start the day. If you’re looking for a hotel with great hospitality, clean rooms, and quality amenities, this is a top choice. We look forward to returning.

Staff was quite helpful and the room was beautiful and spotless. It looks brand new.

They wanted me to stay in a room that was very dirty

I felt the hotel was in a nice quiet, safe area. The hotel was very clean, well maintained, and the staff was very helpful, and friendly from the desk to the breakfast person. I would highly recommend this hotel.

The bed in our first room was dirty, and there were pills on the bathroom floor in the corner under the sink! We had a child staying and so glad that he did not find these pills!!!

CLEAN!!! Very CLEAN!!

Pull out bed was filthy, mattress stained and dirty. Springs coming out, sharp and nearly cut by them. Half a roll of toilet paper, had to go to desk in the morning for more. Insufficient wash cloths. Garbage cans way too small. Couch cushions not very clean. Carpet stained. Water pressure low in shower. Breakfast was lousy and very limited. No sausage or bacon. Sausage gravy made me sick. No oatmeal or grits or the like. Outdoor patio small, not much more than a little slab of concrete. No gas fire pit, just a few plastic chairs and a single dirty plastic table with an almost used up tin candle. So far below other places. Staff were friendly. Future reservation changes imminent once new plans arranged.

It good at all. Found dirty laundry in between not clean at all bedding. Chocolate, lipstick or whatever on sheets on bed

Friendly staff, good hot breakfast, everything was clean! Best ive stayed in for a while!

The room had a musty odor, when air conditioning was not on. I believe from previous animal in room. It is a pet friendly hotel i would have housekeeping ensure to sweep all areas and i would do a odor powder sprinkle each time when sanitizing floor there was stains on the pull out couch and dog food underneath of it. This was taken care of as soon as staff made aware Hotel staff was very attentive when asked for any linens or towels or toiletries. Also knowledgeable about the surrounding areas. The breakfast was very good. The pool was clean and well kept up.

From the moment we checked in, the friendly service stood out. Staff members were consistently welcoming, helpful, and ensured we had a positive stay. The rooms themselves were very clean and comfortable. It's always a relief to be in a space that is clearly well-maintained, which we definitely appreciated. We also thoroughly enjoyed the amenities. The outdoor area is a spacious and well-maintained area, and the pool was perfect for relaxing. It created a peaceful and relaxing retreat right on the property. Finally, the breakfast was excellent. It was well-organized and offered a great variety of fresh and delicious options, providing excellent value to start the day. If you’re looking for a hotel with great hospitality, clean rooms, and quality amenities, this is a top choice. We look forward to returning.

The staff were friendly upon arrival and helpful when needed. The breakfast was hot, ready, abundant and the staff on duty was very polite and friendly. The room was clean and quiet. However the sofa bed was not that comfortable according to my children. Overall, a nice place to stay.

Not enough lights in room.

It was nice and clean. Good basic breakfast. they had laundry for guests, but only one washer and one dryer. The entire time we were there a large family used it for many washes and we ended up having to go to the laundromat near to wash our one load. Maybe get more? Also, the elevator might need serviced ss it kept having a light and bell state that it wasnt communicating properly. Kind of scary. Last but not least, wifi down all weekend.

Could hear the people in the room above me & rooms beside me. Friendly staff & clean rooms, but didnt sleep great due to the guests above making noise until after 3am. Super frustrating.

Staff was very friendly, hotel was clean, breakfast was to be expected. Only issue was the water pressure in room 222 was very low. Other than that, I’ll be back whenever I’m in Orrville! Pam is the best!

The only issue we had was in order to change the channel on the TV you had to turn the TV off and then back on again!

I live in hotel rooms all over the country for work….. this was the loudest hotel ever. Even more so than the belvedere in manhattan… new york city. You hear everyone who walks by outside your door. You hear everyone above you. If you have bad luck and have to stay here…. Request a room on the third floor and at the end. Or go to wooster to stay.

The building itself is only about 5 yrs old so it's in really good shape! My room was located on 2nd floor facing the main drag and noticed it was reallitively quiet! Rooms were very clean! I will stay here again!

Our room was quiet and clean. The extra space where the sofa was located was very nice.

A little tired. Water pressure weak. Handicap room with large bathroom poorly laid out. Breakfast hot but average. Coffee ran low.

Willow was incredible! We arrived extremely late and had booked through Orbitz.com and the payment info was not received by the hotel. Needless to say I was on the phone for 30 minutes with two Orbitz associates and one (a supervisor) made the comment that Willow didn’t know what she was doing…! We didn’t get our room until around 4:00 am!!!!! It should have been free after everything.

When we arrived, it seemed like the worker was sleeping in the office

They were the friendliest staff, always so helpful! They go above and beyond for their guests. I will definitely recommend this place to everyone!!! I’ll be back

There was a musty smell in the room. There was no desk clerk when we arrived. We waited for a few minutes for someone to help us and then it took 20 minutes to check in.

Everything was fine for the price, checking in was different. Had to pick up a phone to get a hold of a person

We had a reservation through Expedia. We arrived at this hotel to be told by the desk staff, that we did not have a reservation. I pulled up the confirmation in my ohone and she claimed it was not a reservation with this hotel, even though it was clearly this hotel's name and address. I asked to speal to the manager and she refused and said she could not call one. I called Expedia and they called her. I was standing right there when she verified with Expedia that she had an email with my name and information and that it stated the room was paid fornthrough expedia for this hotel. She refused to honor the reservation and did not care to try to help. I was on the phone with Expedia and they could not get her to honor the reservation. She refused to do anything. WORST hosputality and cuatomer service. Expedia helped locate another hotel, which I had to travel nearly half an hour to get to after nearly two hours on the phone. We try to give the small hotels a chance, but thia hassle was not worth it. Clearly Expedia sent the information regarding the reaervation and thia girl could not be bithered to do her job. Perhaps if she were at the desk working onstwad of in the back where you have to call for her when you arrive, then maybe she would be doing her job. And someone should train her on hospitality, how to make reservations, and how to handle Expedia bookings. Maybe some empathy training too. She was rude and uncaring.

Front desk clerk was incredibly friendly and helpful. It was like talking to a friend. Very nice experience.

Friendly staff let me check in early

We were pleased with every aspect of our stay from check-in to check-out. The staff is excellent - friendly and helpful.

From the moment we checked in, the friendly service stood out. Staff members were consistently welcoming, helpful, and ensured we had a positive stay. The rooms themselves were very clean and comfortable. It's always a relief to be in a space that is clearly well-maintained, which we definitely appreciated. We also thoroughly enjoyed the amenities. The outdoor area is a spacious and well-maintained area, and the pool was perfect for relaxing. It created a peaceful and relaxing retreat right on the property. Finally, the breakfast was excellent. It was well-organized and offered a great variety of fresh and delicious options, providing excellent value to start the day. If you’re looking for a hotel with great hospitality, clean rooms, and quality amenities, this is a top choice. We look forward to returning.

Loved our stay. Clean, friendly, relaxing and a good location.

This is a wonderful, accessible facility on the main street of Orrville, within easy reach of shopping and dining. We were glad to have stayed there, and appreciated Tara's kindness when we checked in.

Orrville is a quiet farming town. I was visiting for business and Cobblestone was the most conveniently located place, but I was happy with the accomodations.

I felt the hotel was in a nice quiet, safe area. The hotel was very clean, well maintained, and the staff was very helpful, and friendly from the desk to the breakfast person. I would highly recommend this hotel.

Great location

Great location clean and quiet Roomy and comfortable

Staff were very pleasant and helpful. Pool was fantastic….WARM! Clean and cozy studio room. Great breakfast and hostess. I would stay at Cobblestone again. Great location for Amish country.

This hotel offered a GREAT stay! It was very clean and comfortable and many stores were within a short drive. Beautiful country views surround the building and make for a quiet stay.

Nice, quiet location.

It was great. We were pleasantly surprised to discover the Smuckers store just down the road, something new to see on our way to go to Lehmans Hardware store. The staff was good, the rooms were clean, shower was hot and the bed was really comfortable. The price was great.

Great stay. Best breakfast yet .

Clean room staff was amazing breakfast was the best ive seen in years. Kitchen staff was amazing and helpful. Pool was cleaner then most. All around great place to stay.

Room was great. Bed was comfortable. I did ask for housekeeping and theybonly showed up 2 of the 4 nights I stayed. Water pressure in our room was great. Breakfast was great when the two regular girls were there but Sundays was ick.

It was very pleasant and the service provider for breakfast was absolutely flawless. Her attitude was a wonderful way to start off your day.

Pool and hot breakfast with bar option

My only complaint is that breakfast options are basically equal to a Holiday Inn Express, so it's not stuff I'm willing to put in my body

Pull out bed was filthy, mattress stained and dirty. Springs coming out, sharp and nearly cut by them. Half a roll of toilet paper, had to go to desk in the morning for more. Insufficient wash cloths. Garbage cans way too small. Couch cushions not very clean. Carpet stained. Water pressure low in shower. Breakfast was lousy and very limited. No sausage or bacon. Sausage gravy made me sick. No oatmeal or grits or the like. Outdoor patio small, not much more than a little slab of concrete. No gas fire pit, just a few plastic chairs and a single dirty plastic table with an almost used up tin candle. So far below other places. Staff were friendly. Future reservation changes imminent once new plans arranged.

Friendly staff, good hot breakfast, everything was clean! Best ive stayed in for a while!

From the moment we checked in, the friendly service stood out. Staff members were consistently welcoming, helpful, and ensured we had a positive stay. The rooms themselves were very clean and comfortable. It's always a relief to be in a space that is clearly well-maintained, which we definitely appreciated. We also thoroughly enjoyed the amenities. The outdoor area is a spacious and well-maintained area, and the pool was perfect for relaxing. It created a peaceful and relaxing retreat right on the property. Finally, the breakfast was excellent. It was well-organized and offered a great variety of fresh and delicious options, providing excellent value to start the day. If you’re looking for a hotel with great hospitality, clean rooms, and quality amenities, this is a top choice. We look forward to returning.

Great Continental breakfast!