Edgewater Hotel and Suites

Nice staff, nice location, no dedicated parking. Kinda noisy at night.

The place did not look like a $300/night hotel it looked like a motel. This was not family friendly with bars playing music past 1am. There was trash left in the room. There is no parking for guest and the hotel does not have a swimming pool as advertised. The pool is at another hotel which is also not kid friendly. You have to wait in line to clock in along with people who are also renting a golf cart or ordering food. We thought we were at the wrong location. It’s close to a park which was nice

This was a nice place except i was under the impression their was a pool. The pool is actually a block away from the property. Wasn't informed of this until our second day there. I would recommend you ask questions and ask again to be sure. Other than that everyone was great

Close to everything downtown has to offer, it was a little hard getting all our luggage up the steps but not a deal breaker.

We had the 2 room suite facing the lake. It was a lovely room, beds were comfortable and shower was nice and big. They don’t have numbers on the doors to tell you which room is which, I’m not sure if it’s a safety issue but it was a little confusing at first. We stayed o er night on a Sunday so the island was a bit quiet. I’m not sure how it would be on a Friday or Saturday. Also there’s no front desk or lobby, you check in at the same window as the golf cart rentals. We didn’t need anything so it wasn’t an issue for us.

The hotel itself was nice and accommodating. My issue is obly with hotels.com some reason did not give then our handicapped requirement and i reserved a ground floor handicapped accommodating room. The hotel doesnt have an elevator and i have a person using a walker climbing stiars because of this

Close to everything. Staff was no help. There is no parking at hotel and the staff was unable to to offer any help. Got a golf cart for Saturday until sundy returned by noon for 80.00. To get one to use to help in parking the car somewhere for an hour or so was going to be charged an additional 80.00. Very noisy upstairs at around 500am. I think it is the help there. We will definitely find somewhere else with parking if we ever go back there.

The inconvenience of no parking and they don’t tell you that they have no parking

There is no parking at the property which I knew but when I asked where I could park I was tolded incorrectly and my car was towed the night before I left. Do not park at the monument.

No parking what so ever if you bring you vehicle over.

The place did not look like a $300/night hotel it looked like a motel. This was not family friendly with bars playing music past 1am. There was trash left in the room. There is no parking for guest and the hotel does not have a swimming pool as advertised. The pool is at another hotel which is also not kid friendly. You have to wait in line to clock in along with people who are also renting a golf cart or ordering food. We thought we were at the wrong location. It’s close to a park which was nice

The place was so clean and such a great location.

Went to check in around 5:30pm and was told room was still being cleaned despite the website saying check in is 4pm. I get a place being busy but having to wait an extra hour when all I wanted was to be in the room I had paid for is unacceptable, and the room didnt even looked like they had attempted to clean it.

I had a reservation for two queen beds, but what I got was two double beds. When I checked with the receptionist, she said it is a queen bed and bed frame is actually wider. She showed the other room with queen bed which looked bigger. But She said it is the same size that I got. I would never agree it is a queen bed, I have stayed in other hotels too. I can say it is a double bed. In addition, shower glass door has a gap and water was coming out while taking bath to the bathroom space which made flooding in the bathroom. Finally, there was a bug in the bathroom which I showed the receptionist also. Not at all pleasant experience staying here.

Clean, friendly staff, well equipped room and close to everything.

The room was so much better than we expected!! It was so spacious and clean and the bathroom was very nice! For that location, -- right in the midst of everything -- we could not believe how nice the room was! We will definitely be booking here from now on.

The room was spacious and clean.

We liked how everything was right at your side or within walking distance. I didn’t like how dirty the room was. The floors didn't even look like they been slept or mopped for weeks. They need to start cleaning the rooms instead of just clean towels.

The staff here are the best. The rooms always look great and we always enjoy our stays here. We would love to stay there later in the season but none of our boats will fit in their large rooms:) Thanks again.

Convenient location but terrible mattress, bed sheets did not look fresh, broken hair dryer, no phone for front desk, mattress wasn’t positioned correctly and bruised/scraped ankle on metal bed frame support sticking out

Nice staff, nice location, no dedicated parking. Kinda noisy at night.

The rooms we had we very spacious with a full fridge but not all room’s are like that we got 3 rooms only 2 had the full fridge the other had a college fridge, all rooms had a microwave to . Walls are thin and if you like a firm mattress then it’s perfect for you . Overall still a good place will be returning. And it’s smack dead in the middle of everything we didn’t even need a golf cart we just walked . Good for a group of friends

Large clean room updated large walk in shower and updated double sinks and mirror lighting.

We wanted a place in town so not to worry about drinking and driving. Perfect and right there. It’s not a fancy hotel but the room was big, clean, good tv. Our room was second story and no elevator. We could hear music from the bar next door. Rental carts right there too with a good price. We got exactly what they advertise this hotel to be. I would definitely come back

We booked the luxury suite, and it was anything but luxurious.it was dark and none of the furnishings matched. Couldn’t open the curtains because the window faced the driveway that all the golf carts were parked at. Only could rent a golf cart from the hotel or we could park there. The location was convenient to most things. Unfortunately it was located between two bars that had live music till 2am. Definitely wouldn’t recommend.

We had the 2 room suite facing the lake. It was a lovely room, beds were comfortable and shower was nice and big. They don’t have numbers on the doors to tell you which room is which, I’m not sure if it’s a safety issue but it was a little confusing at first. We stayed o er night on a Sunday so the island was a bit quiet. I’m not sure how it would be on a Friday or Saturday. Also there’s no front desk or lobby, you check in at the same window as the golf cart rentals. We didn’t need anything so it wasn’t an issue for us.

The staff gave us an upgrade to a 2 room suite with a full sized fridge, microwave, pull out couch, eating area with nice table and chairs. The beds were very comfortable. It was a great time. The Edge water is a great location, bars and restaurants to your left, to your right, etc. The downtown park is right across the street too.

The room was so much better than we expected!! It was so spacious and clean and the bathroom was very nice! For that location, -- right in the midst of everything -- we could not believe how nice the room was! We will definitely be booking here from now on.

The room was spacious and clean.

It was not a good experience. First of all the beds and pillows were terrible. The bed are old and squeak every time you move. No WiFi No phone in the room, the bar next door blasted music til 2am with people screaming. At 4am several men were fighting out side our window. With no phone or WiFi we couldn’t call the police.

They had the room done early and we were able to check in earlier than the check-in time that was given.

Can't ask for a better location. Staff were pleasant and helpful. We had a great time.

The staff was very rude. They also charge you a $250 deposit, and no it’s no a hold the charge you and if you don’t tell them when you check out the charge remains! Very unprofessional and rude!

The staff gave us an upgrade to a 2 room suite with a full sized fridge, microwave, pull out couch, eating area with nice table and chairs. The beds were very comfortable. It was a great time. The Edge water is a great location, bars and restaurants to your left, to your right, etc. The downtown park is right across the street too.

Staff was great. Place is a little run down but would stay there again. Nice family run business.

Clean, friendly staff, well equipped room and close to everything.

The staff here are the best. The rooms always look great and we always enjoy our stays here. We would love to stay there later in the season but none of our boats will fit in their large rooms:) Thanks again.

Staff was excellent. First floor sleeping was comfortable and great.

The location is fabulous, the staff very friendly and the rooms are clean everytime we stay, this is our fourth time at this hotel, we stay in Put in bay once a year and this is our favorite hotel

We arrived at 2:00pm and were told we couldn’t check in yet and we understood since check in wasn’t technically until 4pm. Checked again at 4pm and told again our room wasn’t ready even though we had seen multiple guests check in and we asked when our room would be ready since it was check in time and they said come back at 5pm. Check in staff gave no apology or explanation and just said our room wasn’t ready. We came back at 5pm and they called the cleaning crew and we waited another few minutes and said they had just got done and we could check in.

Nice staff, nice location, no dedicated parking. Kinda noisy at night.

Excellent location

Can't ask for a better location. Staff were pleasant and helpful. We had a great time.

Close to everything

Property is right in the middle of everything if you want to be in the mix this is it. If you want a little quieter this is not for you. Other than that awesome hotel best location for a hotel on entire Island

We wanted a place in town so not to worry about drinking and driving. Perfect and right there. It’s not a fancy hotel but the room was big, clean, good tv. Our room was second story and no elevator. We could hear music from the bar next door. Rental carts right there too with a good price. We got exactly what they advertise this hotel to be. I would definitely come back

The room was so much better than we expected!! It was so spacious and clean and the bathroom was very nice! For that location, -- right in the midst of everything -- we could not believe how nice the room was! We will definitely be booking here from now on.

great location

The location is fabulous, the staff very friendly and the rooms are clean everytime we stay, this is our fourth time at this hotel, we stay in Put in bay once a year and this is our favorite hotel

I have stayed here for 3 straight years for Halloween Bash at the bay and it was great every time. Best location for Halloween and I’ll be back next year.

The place did not look like a $300/night hotel it looked like a motel. This was not family friendly with bars playing music past 1am. There was trash left in the room. There is no parking for guest and the hotel does not have a swimming pool as advertised. The pool is at another hotel which is also not kid friendly. You have to wait in line to clock in along with people who are also renting a golf cart or ordering food. We thought we were at the wrong location. It’s close to a park which was nice

I am writing to express my dissatisfaction with my recent stay at your property. The experience was far below expectations and did not match the description provided on your website. Firstly, the hotel did not have a proper parking lot, which made it extremely difficult for us to park our car. In addition, the property was not a typical hotel, but more of a go-kart facility with only three or four rooms available for guests. This was misleading and not made clear prior to booking. The room itself was very disappointing. The bedsheets and pillowcases were visibly unclean and, to our shock, had what appeared to be blood stains. Despite your website stating that breakfast would be provided, there was no breakfast available during our stay. Our room was located directly in front of the go-kart area, which created constant loud noise from visitors using the facility. To make matters worse, there was also a restaurant next to the room playing very loud music, making it difficult to rest or relax. Overall, this was not the experience we were promised, and I am extremely unhappy with the stay. I kindly request a response regarding this matter, and I believe a refund or some form of compensation is warranted