TownePlace Suites by Marriott Montgomery EastChase

The property was updated, very clean and smelled good upon arrival. Rooms were clean, beds are a bit firm, but the rooms were mostly updated with newer decor. I love that our room had a peek-a-boo view of the lake behind it. The only complaint we had was that we asked for a room “refresh” (not a full clean) while we went out for the day and when we came back, the rooms had not been refreshed at all. No trashes emptied or towels given, so I had to empty our trashes since there’s no maid on duty during evenings. (We asked twice for this service before leaving for the day- so not sure how it was missed). Also, there were only 2 (non matching) forks in the kitchen, one of the bowls in the cabinet had not been washed and there was no creamer for the coffee. Also, we had to request a skillet (there wasn’t one in the room). Since there was no maid or house host on duty, the receptionist had to locate one for us. She found one after about a 30 minute wait. She was very helpful though. After requesting anything, we were met with prompt service and staff were very friendly. Rooms and hotel were very quaint. I wanted to do a quick load of laundry and there was no detergent to buy. This hotel can be excellent if they stay stocked with the right amenities for each room and have a house host or maid on shift 24 hours just in case guests need something. I would stay here again. It’d also be great if they had food room service and more tv channels.

Would stay here again! Convenient location!

Everything was excellent!

It was a great location lots of shopping and restaurants near by. Room was clean and beds were comfortable

The hotel was very clean. The staff was friendly. The breakfast was very good. There were lots of places to eat near the hotel.