Una Vida

Everything was perfect.

Beautoful hotel with great amenities and staff

Un hôtel absolument exceptionnel ! Nous avions loué la villa 3 chambres et elle est tout simplement magnifique : spacieuse, décorée avec beaucoup de goût et extrêmement bien équipée. Tout est pensé pour le confort et la détente. Le personnel mérite une mention spéciale : aux petits soins du début à la fin, très professionnel, toujours souriant et accueillant. Nous recommandons très fortement cet hôtel pour un séjour incroyable, relaxant et inoubliable à Tulum. Une vraie pépite !

Staff were amazing, so attentive and helped to book a few trips which turned out to be highlights of our holiday. The room was spotless and throughly cleaned every day, couldn’t fault it. It was a 20 min walk from centre but we didn’t mind that, as it felt like a quiet oasis away from the noise. Having access to Bardo and Milam pools was an added bonus as both had better pools and food than Una Vida (but Una Vida is half the price!) - would 100% recommend to anyone.

We had a lovely time at Una vida. We had reserved the one bedroom suite via Expedia in which photographs had shown a bathtub however our suite did not have a bathtub. We inquired with the staff and the following day we were switched to another one bedroom suite which did have both the shower and a bath as we had been looking forward to. Other than this, the room was excellent, very clean. The staff were very attentive and kind. The best part is the yoga type classes available at Bardo at no extra cost. We visited late December and thus seemed less busy at this time so the complex was quiet. The pools are lovely particularly the accessible Bardo pool. We had a wonderful stay and would recommend Una vida if your looking for a relaxing stay in walking distance of downtown Tulum.