Rio Motel and Suites Wildwood Beach & Boardwalk

C'est notre première fois au Rio et nous avons apprécié, Nous avons eu un problème avec la chambre et le staff à rapidement résolu le problème, Les lits sont confortable, Les rideaux sont neuf ( ne laisse pas la lumière extérieur entrer à l'intérieur) et la salle de bain est bien aussi.Le frigo a été très apprécié. Si nous retournons à Wildwood nous y retournerons c'est garantis. Seul point négatif, le quartier est bruyant le soir ( mais hors de contrôle du Motel)

We enjoyed staying at the Rio, Our room was clean, it was quiet, And everyone was friendly! Thank you

Was very good staff,air conditioning, clean room more important close to the Wildwood

This hotel is disgusting and the management is horrendous. The hotel “office” is offsite at a property down the street with no one at the property to assist you if necessary. We were given a key to a room that was dirty and had to wait for it to be cleaned. Even after it was cleaned, there was trash under the beds and dirt on the floors. We were asked to pay $10 in cash for parking which was never disclosed and seemed to be a scam so we refused. The parking lot consists of 3 very tiny parking spots, so not sure where you have to park once those are full. The air conditioning in our room did not work at all leading to a very uncomfortable and sleepless night. When we brought this to the managers attention, we were told we should have contacted her when we noticed the issue, which was 11pm, and she would have had someone come and replace the unit, which would have been ridiculously inconvenient. We requested a refund and she refused and basically criticized us for booking through Expedia, using that as an excuse to not take accountability or offer compensation for any of the issues. The hotel lacks basic amenities, for example, the “ice machine” is a small countertop machine with very little ice for guests at 2 properties. Management is rude and unhelpful. Avoid this property

Room was very clean, tidy. Nice clean smell. We had a MW, full fridge, TV channels were great. I have a 4 because the parking was really bad and usually with checking in we get instructions or here’s what’s available for you but it was like we were sent on our own because we had to check in at a nearby hotel, not the one we stayed in. The first day we parked on the premises I was blocked in and could not get out. I had to walk back to the other hotel to ask for parking resolution. The receptionist was super nice and gave me a spot at the other hotel but I would like to have gotten instructions on parking when I checked in. Not a real inconvenience but a small hassle. All and all though it was a fine stay.