Fairfield Inn & Suites by Marriott Alexandria

Elevator did not work at times. A/C did not work - reported but not fixed! Rooms not ready on time. Staff was pleasant.

The property is in excellent condition. Beautiful patio and the pool was clean.

Average hotel. They rooms were dated with broken and worn items. There were unexpected charges to my account. The breakfast was good and so was the exercise room average.

Common areas between the floors are extremely hot, there is no common area comfortable other than the first floor

If you like the smell of mildew, used towels from previous guests hanging in your bathroom, broken furniture, housekeepers who smell like they just left Woodstock, and who play obscene music in the hallways in ear shot of guests, algae filled pools, and worse than gas station breakfast, this is your place!! I can’t believe people say this is the best hotel in town. I’d hate to stay at some of the other ones if this is the best. Sketchy people hanging in the adjacent parking lot.. probably because the parole office is directly behind the hotel. Will never stay here again!

The pool area was clean. So was the rooms. Guest services were very nice.

has 2 ev chargers for tesla and 2 for normal charging. But it isnt level 2 charger. Room was very clean with a nice walk in shower micro fridge and microwave. Turkey sausages and eggs with waffles and muffins and cereal and many other options

Highly recommend! Great parking for those traveling with moving vans, etc.

Nice pool and quiet. Hotel is close to everything.

Excellent facility. Knowledgeable and friendly employees. My only complaint would be that the elevator bell is really loud.

Very clean and the staff were very friendly and helpful.

Day 1, after checking in and getting to our room, one of the cards didn’t work. I went back to the front desk got the card “fixed”. Tuesday, both cards worked fine. On Wednesday both cards would not work so I went back to the front desk and again changed the card. Go back to the room and the cards still wouldn’t work. I went back to the front desk and the lady came up and let us in and said she would get a work order in to get our door fixed. Cards work fine on Thursday. On Friday evening, we go back to our room and again the cards wouldn’t work to our room. Again, I went back to the desk and the lady changes the code on the codes and again the cards still don’t work so the lady came up and let us in. She says she was putting ing a work order to have the door fixed. I told her that we had problems all week and it really didn’t matter we were leaving the next morning. Another issue is that We found several long black hairs on our pillows and comforter. My husband and I both have short hair. He is brunette/gray and I am blonde. Also there was a very faint blood blood stain. Regardless of whether or not the comforter had been washed or not that is a bio hazard. We opened up the curtains and you could see all the dirt on the window sill and all throughout the room. Finally the pool was dirty and not clean. This was our 3rd year to stay at this particular hotel and by far the worst experience.

The room was not cleaned prior to my family and I arriving. The bathroom had hair on the floor and in the shower. In addition to urine and tissue in the toilet. There was no tissue in the bathroom which is why I wondered if someone else used the bathroom prior to my family checking in. I informed the front desk about room not being cleaned and nothing was done about it so I went to the store and purchased bathroom cleaner myself and cleaned the bathroom and the room. I have stayed in Marriott properties before but they have always been top notch. This property reminded me of a motel 6. I will not be staying at this property again when I visit my family again. Also the staff was nice when I told them my concerns but nothing was done to resolve my concerns. I did not eat the breakfast because if the rooms weren't cleaned properly I wasn't sure if they properly prepared breakfast the right way.

If you like the smell of mildew, used towels from previous guests hanging in your bathroom, broken furniture, housekeepers who smell like they just left Woodstock, and who play obscene music in the hallways in ear shot of guests, algae filled pools, and worse than gas station breakfast, this is your place!! I can’t believe people say this is the best hotel in town. I’d hate to stay at some of the other ones if this is the best. Sketchy people hanging in the adjacent parking lot.. probably because the parole office is directly behind the hotel. Will never stay here again!

This place is Great! My stay was Perfect! So clean and comfortable!

There was hair in the restroom all over the floor, The water was barely warm but more on the cold side when trying to take a shower, The knob on the sink in the restroom was broken and kept coming off when trying to wash hands and brush our teeth, the carpet had dirt and dust bunnies. The hallway smells of mildew and cigarettes, We weren’t able to use the pool because it was Green and cloudy with slime. They said because of the rain but it’s rained before and I’ve stayed and the pool was NEVER green with slime, The lady at the desk with the Tattoo’s at the desk was rude and seemed irritated that I stopped and ask her for towels after returning back to the hotel on Saturday. I’ve stayed her several times and I’ve never had this horrible of an experience..

Very clean. No complaints. I will stay here again

Upon arrival the staff was amazing. Very friendly and accommodating. When we got to our room and checked our bed it was not clean. The mattress had a stain that looked liked someone passed away and lost their bodily fluids. We then asked to be moved. The staff was great and moved us. When we walked into the next room the toilet was running. We checked the mattress and it had a Pee stain on it. Then we used the restroom and the toilet would not flush. We had to take the back of the toilet off to press a button to make the toilet refill with water. Too tired to move again, we put our own sheets on the bed and dealt with the running toilet. Staff was great but rooms need some TLC.

Did not finish cleaning room. There were toe nail clippings on floor and food around trash can. Person at front desk was quick to move us to cleaner room. Go out for breakfast. It was terrible. Would not stay here again.

We had a three night stay and our room was never serviced...had to grab our own towels out of the cart or get them front desk. Showers were moldy and streaked. Asked front desk for bathroom to be cleaned but never was! The front desk was friendly but I think property was lacking in maid service...understandable since labor force is non-existent these days.

This was the second time staying there and both times my room request was ignored, even though I had booked way in advance. Bed pillows have shrunk to half the size of a standard pillow. Cutting corners is the visible everywhere. Sheets smelled like they had not been washed in a while, there were water marks on the bathroom floor, also not a walk in shower even though it was a handicapped room. Will not book at this location anymore.

Beds were nice, nothing I didn’t hate about the hotel, the only thing that would have been nice is black-out curtains. We were placed at the very end of the floor, and a light kept shining into the room so it was hard to sleep. Precious checked us in, and she was just the absolute best!

Had a crazy person next door to my room screaming and banging on everything starting at 3:30AM, cops finally showed up and got him to leave at around 4:45 AM. Needless to say I didn’t sleep much! I told the manager in the morning and she didn’t seem to care much about it, she said if it bothered me that much she could give me $20 off, after her attitude and complete lack of concern I just shook my head and walked away to grab some breakfast, after eating and walking back to my room she waived me back to her and proceeded to tell me she couldn’t even give me a credit since I booked on Hotels.com and I should talk to them.

We really liked this hotel and would happily stay here again. It was clean, decently maintained, nice staff and a mean breakfast. Only inconvenience was the lack if USB outlets in the rooms. Most places have them now. We had a couple of power blocks so made do by sharing.

I love the room it was modern; I had a suite and I really loved that the room had 2 TV one for the bedding area and the other in the living room area and the bathroom was very nice and modern which I like.

Safe area, clean hotel and comfortable beds. Refrigerator was not working.

The were a number of eating establishments in the area. The bed was very comfortable

Front desk attendant was really nice and friendly when we checked in at midnight. The hallway to our room was hot and stuffy. The bolt on our room was stuck sticking out, so we had to go back down to have the attendant come up with us and fix it. The room had a really musty smell like it hadn't been freshened in weeks. Two washcloths for 3 people to use for both the night and morning.

Convenient stay. Front desk staff very pleasant. Nice area for breakfast. Room was okay but a bit crammed with furniture- clean and bed comfy. Remote in room was frustrating to use but we were persistent!!

Very clean, quiet & spacious.

Very clean and the staff were very friendly and helpful.

AC was not working. Hotel was sold out. I was told to wait for a maintenance technician to arrive. After 1 hr I asked for refund and was told only the manager could do that. 24 hours later still no response from manager. I simply asked for refund to go to another hotel. No drama I think I was more than patient. Times up

We had requested accessible rooms through the app due to traveling with elder family member. Staff informed us she had just given those rooms to someone else because “you can’t guarantee those rooms through the app”, then what is the point of giving as an option?!? Anyway, less than thrilled with that, but we survived. Beds were comfortable, breakfast was good, and rooms were clean.

I booked my reservation a week in advance and the day I got there and my reservation was cancelled without my knowledge

The property is conveniently located and the staff was helpful. The breakfast was okay. The kitchen staff was very friendly. There was a few issues. 1. We had to go to the front desk to get towels. 2. There was confusion of when the room should be cleaned. 3. There was an error with an extra reservation. The manager was too busy to cancel the reservation. After a week I cancelled it with my credit card company.

Staff was very professional. When I left an item behind, they called to inform me and held the item until I could return.

Staff was amazing! Rooms were nice and breakfast was also good.

Had to wait a while for the receptionist to come to the desk but that was minor she took care of us. I would definitely comeback and recommend

Great atmosphere!! Plenty of outside sitting space. Staff was awesome! Definitely will stay again.

The front desk person that checked me In was Amazing !

The hotel is pretty nice overall. The area does not feel very safe.

Convenient and close to everything

Perfect location, easy to find, near tons of restaurants & stores. Friendly staff. Clean rooms. Seamless check-in & check out. I’m

Hotel was good for a weekend stay. It’s older so it could use a little TLC. But the dining options and proximity to everything was great!

Located on the hwy

Hotel is in nice condition. Its located in a good area with plenty of restaurants and businesses nearby such as Walmart,Ross and Marshall which was convenient because I needed to grab some things that I didn't bring with me. Complimentary breakfast was ok. It offered eggs, turkey sausage and bacon. There is a waffel maker juice, coffee,cereal and bagels. Thats not everything but that's what I remember. Staff was nice and very courteous and the hotel is being well maintained. I'd stay here again.

Comfortable beds! Breakfast was decent. Everything seemed clean. Location wasn’t terrible, but not anything to brag about either.

We were visiting a sick family member at Cabrini Hospital this was a perfect location. Clean and spacious room. Morning breakfast was good.

Property location is located in quiet area of city. It appears to be clean and well kept.

Very quiet area. Lots of restaurant options. Felt safe with parking at night. Accommodated an early check in. Would stay here again.

Nice, clean, well maintained, quiet. Staff was friendly and helpful. Only one minor thing - the breakfast eggs were not great, a bit cold.

Average hotel. They rooms were dated with broken and worn items. There were unexpected charges to my account. The breakfast was good and so was the exercise room average.

Will stay again. Breakfast needs to be improved

breakfast could have had more options, a microwave suasage biscuit is nit what i cann full breakfast, i could have gotten that from a vending machine

The property was great. Comfortable bed and very clean. Good location for shopping and restaurants. The breakfast was just bad. They can do better

Hotel is in nice condition. Its located in a good area with plenty of restaurants and businesses nearby such as Walmart,Ross and Marshall which was convenient because I needed to grab some things that I didn't bring with me. Complimentary breakfast was ok. It offered eggs, turkey sausage and bacon. There is a waffel maker juice, coffee,cereal and bagels. Thats not everything but that's what I remember. Staff was nice and very courteous and the hotel is being well maintained. I'd stay here again.

Check in was good. Breakfast could have been better tended to and fresh.

Some of fruit too old Do not display Discsting

Did not finish cleaning room. There were toe nail clippings on floor and food around trash can. Person at front desk was quick to move us to cleaner room. Go out for breakfast. It was terrible. Would not stay here again.

Nice hotel. They didn't clean the rooms each day. There were charges to my card with no explanation. The staff was friendly and breakfast was good.