I was wrongly accused and subsequently charged a 250 fee for smoking in my room. I tried to explain that a guest had deposited an extinguished cigarette into my bathroom garbage can when they used my restroom I did not know of this until I was charged for smoking in my room ! Ultimately I had to pay the charge and I will never stay at another Hilton sponsored hotel again. I wasn’t even given a chance to explain to front desk staff S I was given the run around as soon as I called to dispute this! I would love some help ! I’m a loyal Hilton member !
I was wrongly accused and subsequently charged a 250 fee for smoking in my room. I tried to explain that a guest had deposited an extinguished cigarette into my bathroom garbage can when they used my restroom I did not know of this until I was charged for smoking in my room ! Ultimately I had to pay the charge and I will never stay at another Hilton sponsored hotel again. I wasn’t even given a chance to explain to front desk staff S I was given the run around as soon as I called to dispute this! I would love some help ! I’m a loyal Hilton member !