Element by Marriott Dallas Love Field
US$ 177
/noite
Média para setembro
Selecione datas para ver preços e disponibilidade
US$ 177
/noite
Média para setembro
Preços médios mensais
Em Element by Marriott Dallas Love Field, o preço por noite é, em média, US$ 164 no mês mais barato (dezembro) e US$ 270 no mês mais caro (fevereiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 214 |
| fevereiro | US$ 270 |
| março | US$ 226 |
| abril | US$ 172 |
| maio | US$ 182 |
| junho | US$ 220 |
| julho | US$ 180 |
| agosto | US$ 177 |
| setembro | US$ 177 |
| outubro | US$ 210 |
| novembro | US$ 176 |
| dezembro | US$ 164 |
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set. · US$ 177
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Mais caro: fevereiro (aprox. US$ 270)
Mais barato: dezembro (aprox. US$ 164)
Sobre este alojamento
Há várias opções de lazer e entretenimento ao seu dispor, incluindo uma piscina exterior, uma sala de fitness e aluguer de bicicletas. As facilidades adicionais incluem Wi-fi grátis, serviços de concierge e um televisor no espaço comum. As ...
Comodidades
Há várias opções de lazer e entretenimento ao seu dispor, incluindo uma piscina exterior, uma sala de fitness e aluguer de bicicletas. As facilidades adicionais incluem Wi-fi grátis, serviços de concierge e um televisor no espaço comum. As principais atrações locais ficam à distância de uma curta viagem de autocarro, inteiramente grátis.
Comodidades para negócios
As principais comodidades incluem acesso à internet com fios grátis, um business center aberto 24 horas e jornais grátis no lobby. Planeia um evento em Dallas? Este hotel dispõe de uma zona para conferências e de salas de reuniões, com uma área total de 604 metros quadrados. O transporte grátis de/para o aeroporto é grátis em horário limitado.
Restaurante
Encontrará várias opções para petiscar ou saborear uma refeição ligeira neste hotel, incluindo uma loja de conveniência e serviço de quarto 24 horas. Participe na receção grátis, organizada em dias selecionados. Peça o seu cocktail favorito no bar/lounge. Comece as suas manhãs da melhor forma com um pequeno-almoço buffet grátis, servido diariamente entre as 6:30 e as 9:30.
Quartos
Os 91 quartos contam com uma kitchenette equipada com um frigorífico/congelador grande e uma placa de cozinha, se quiser preparar aquele prato especial. Mantenha-se em contacto com o acesso grátis à internet com fios e ao wi-fi. Para preencher os seus serões, ligue o seu televisor LCD de 50 polegadas e assista a uma seleção de canais premium. As comodidades incluem ainda telefone, além de cofres e de secretárias.
Localização
Com uma estadia Element by Marriott Dallas Love Field em Dallas (Love Field), ficará a 4 minuto(s) de carro de Dallas Market Center e a 7 minuto(s) de American Airlines Center. Este hotel está a 9 km (5,6 mi) de Centro de Congressos Kay Bailey Hutchison e a 14,4 km (8,9 mi) de Galleria Dallas.
O que há nas proximidades
Parkland Memorial Hospital - UT Southwestern(1.2 milhas)
University of Texas Southwestern Medical School(1.2 milhas)
UT Southwestern Medical Center(1.2 milhas)
Children's Medical Center of Dallas(1.7 milhas)
Frontiers of Flight Museum(2.1 milhas)
Dallas Market Center(2.2 milhas)
Dallas World Trade Center(2.4 milhas)
The Strip on Cedar Springs(2.6 milhas)
Highland Park Shopping Village(3.1 milhas)
Trinity River(2.8 milhas)
Dallas Country Club(3.4 milhas)
Bairro Comercial de Knox-Henderson(3.8 milhas)
Southern Methodist University(3.8 milhas)
Katy Trail(3.9 milhas)
Turtle Creek Greenbelt(3.9 milhas)
Aeroporto de Love Field(1.7 milhas)
Aeroporto Internacional de Dallas-Fort Worth (DFW)(16.1 milhas)
Aeroporto Nacional de McKinney (DTX)(33.4 milhas)
Estacionamento
Serviço de transporte ao aeroporto
Piscina
Quartos de não fumadores
Centro de negócios
Limpeza a seco
Localização
2333 West Mockingbird Ln., Love Field, Dallas, Texas, Estados Unidos
Parkland Memorial Hospital - UT Southwestern (1.2 milhas)
University of Texas Southwestern Medical School (1.2 milhas)
UT Southwestern Medical Center (1.2 milhas)
Children's Medical Center of Dallas (1.7 milhas)
Frontiers of Flight Museum (2.1 milhas)
Dallas Market Center (2.2 milhas)
Opções de quartos
5
Suite, 1 quarto, vista para a piscina (Mobility/Hearing Access, Roll-In Shwr)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 4
500 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
7
Suite, 1 quarto, vista para a piscina
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 4
500 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
5
Estúdio, 2 camas queen-size
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 4
454 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
5
Quarto, 1 cama king-size, vista para a piscina
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
343 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
6
Estúdio, 1 cama king-size
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 4
454 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
4
Quarto, 1 cama king-size, vista para a piscina (Mobility/Hearing Access, Transf Shwr)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
343 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
6
Suite, 1 quarto, vista para a piscina (Mobility/Hearing Access, Transf Shwr)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 4
500 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
4
Estúdio, 2 camas queen-size (Mobility/Hearing Access, Transf Shwr)
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 4
454 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
Avaliações dos hóspedes
8.5
Muito Bom
Com base em 606 avaliações verificadas
Quem se hospeda aqui?
Negócios
21%
Casal
29%
Família
33%
Grupos
15%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Element Dallas Love Field, viajantes frequentemente elogiam os quartos limpos, modernos e espaçosos, bem como a localização conveniente perto do aeroporto, embora as opiniões sobre as taxas e a disponibilidade do estacionamento e a pontualidade do serviço de transporte para o aeroporto sejam mais variadas.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Element Dallas Love Field, viajantes frequentemente elogiam os quartos limpos, modernos e espaçosos, bem como a localização conveniente perto do aeroporto, embora as opiniões sobre as taxas e a disponibilidade do estacionamento e a pontualidade do serviço de transporte para o aeroporto sejam mais variadas.
Muitas unidades incluem quitinetes e camas confortáveis, embora alguns hóspedes tenham relatado ruído de outros quartos e problemas como persianas quebradas, tomadas defeituosas ou tipos de quarto diferentes do reservado. A equipe é frequentemente descrita como simpática e prestativa, embora várias avaliações citem a falta de acompanhamento da gerência ou problemas no check-in. As opiniões sobre a alimentação variam de um excelente café da manhã gratuito e petiscos saborosos no bar a um café da manhã de qualidade inferior e um serviço de bar limitado ou indisponível. Uma opção prática para estadias curtas.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
O serviço de transporte para o Dallas Love Field está disponível, mas a pontualidade varia conforme as avaliações. O estacionamento geralmente envolve uma taxa, e vários hóspedes notam espaços apertados ou limitados e ocasionais confusões na cobrança.
Avaliações dos hóspedes relacionadas
10
Kellye
4 de mai. de 2024
·
A estadia foi de 1 noite
Such a clean hotel, always. The staff is friendly and check in is a breeze! The parking fee is only $10 which is nice.
Such a clean hotel, always. The staff is friendly and check in is a breeze! The parking fee is only $10 which is nice.
4
Ned
17 de mar. de 2024
·
A estadia foi de 1 noite
Got charged for parking and no spaces available. Plenty of apologies but no help.
Got charged for parking and no spaces available. Plenty of apologies but no help.
4
David
20 de jul. de 2025
·
A estadia foi de 1 noite
Very busy and noisy hotel. Not enough parking.
Very busy and noisy hotel. Not enough parking.
10
David
10 de nov. de 2024
·
A estadia foi de 1 noite
Getting in or out of parking lot and spaces for parking were very narrow.
Getting in or out of parking lot and spaces for parking were very narrow.
6
Deepak
29 de out. de 2023
·
A estadia foi de 1 noite
The hotel is well maintained and the staff, with the exception of a very rude young man, were very helpful. I would recommend this hotel to those flying out of Dallas Love Field - the shuttle was great.
The hotel is well maintained and the staff, with the exception of a very rude young man, were very helpful. I would recommend this hotel to those flying out of Dallas Love Field - the shuttle was great.
6
Walter
22 de fev. de 2024
·
A estadia foi de 1 noite
Good hotel, near Dallas Love field airport, but not trust on schuttle bus servive.
Good hotel, near Dallas Love field airport, but not trust on schuttle bus servive.
10
Kenneth
19 de mai. de 2023
·
A estadia foi de 1 noite
The room and hotel are nice. However, we waited 50 mins for the airport shuttle. We were told it would take 10-15 mins. I actually called 4 times! Then they told me it had been by the airport twice and they absolutely had not been by. Just get an Uber and ditch the shuttle.
The room and hotel are nice. However, we waited 50 mins for the airport shuttle. We were told it would take 10-15 mins. I actually called 4 times! Then they told me it had been by the airport twice and they absolutely had not been by. Just get an Uber and ditch the shuttle.
8
Mark
20 de nov. de 2023
·
A estadia foi de 2 noites
Overall my stay at Element was nice, though having to pay for parking in a wide open self-parking lot is not customer friendly. The room was nice and large (suite) with a full kitchen. It is nice to have the bar and restaurant on site and the food I ate was pretty tasty. They should add Chardonnay to their wine offerings!
Overall my stay at Element was nice, though having to pay for parking in a wide open self-parking lot is not customer friendly. The room was nice and large (suite) with a full kitchen. It is nice to have the bar and restaurant on site and the food I ate was pretty tasty. They should add Chardonnay to their wine offerings!
8
James
3 de mar. de 2025
·
A estadia foi de 3 noites
Quite pleased with my stay in a very nice hotel. The only problem was they charged for parking by mistake when I had a room that said free parking on the hotel’s.com website, even after I checked the folio had no charge on it. Had to take time on the phone to get the credit
Quite pleased with my stay in a very nice hotel. The only problem was they charged for parking by mistake when I had a room that said free parking on the hotel’s.com website, even after I checked the folio had no charge on it. Had to take time on the phone to get the credit
4
Michael
20 de jul. de 2025
·
A estadia foi de 1 noite
This is my second time at this property which is both an Element and an Aloft. The last time the front desk was chaotic and disorganized - staff chatting with friends, getting in each others way, slow and confused. Maybe a one-off, it happens. But this time, while they acknowledged that we had pre-paid Expedia reservations, the desk clerk could not give us a room. Why? Don't know. We were asked to wait for the manager. So we waited. And waited. And finally I gave up, went to the desk and paid a second time for the room. Did the management come to us offering to make things right? Nope. Apology? Nope. Sat at the bar to order drinks. No bartender. Waited, and still no bartender and this was on a Saturday night. So I walked into the kitchen and asked if anyone could pour me a drink. A cook came out, did her best, but did not know how to collect payment. So again, it was wait for the manager, who finally showed up and seemed baffled by his own computer system. I gave up, slapped down a 20 and walked away with my drinks. The impression I had on the first stay was confirmed: this hotel is not well managed. I don't blame the clearly under-trained desk clerk, or the willing cook, this is a management issue.
This is my second time at this property which is both an Element and an Aloft. The last time the front desk was chaotic and disorganized - staff chatting with friends, getting in each others way, slow and confused. Maybe a one-off, it happens. But this time, while they acknowledged that we had pre-paid Expedia reservations, the desk clerk could not give us a room. Why? Don't know. We were asked to wait for the manager. So we waited. And waited. And finally I gave up, went to the desk and paid a second time for the room. Did the management come to us offering to make things right? Nope. Apology? Nope. Sat at the bar to order drinks. No bartender. Waited, and still no bartender and this was on a Saturday night. So I walked into the kitchen and asked if anyone could pour me a drink. A cook came out, did her best, but did not know how to collect payment. So again, it was wait for the manager, who finally showed up and seemed baffled by his own computer system. I gave up, slapped down a 20 and walked away with my drinks. The impression I had on the first stay was confirmed: this hotel is not well managed. I don't blame the clearly under-trained desk clerk, or the willing cook, this is a management issue.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Muitos hóspedes consideram a propriedade e os quartos limpos, mas várias avaliações relatam falhas, como quartos sujos, limpeza ausente, mofo e até picadas ou erupções cutâneas. Os padrões parecem inconsistentes entre estadias e quartos.
Avaliações dos hóspedes relacionadas
8
Javier
10 de dez. de 2023
·
A estadia foi de 1 noite
Place needs a deep clean before it’s gets worse. Detail cleaning is it needs. Am surprised management hasn’t seen it.
Place needs a deep clean before it’s gets worse. Detail cleaning is it needs. Am surprised management hasn’t seen it.
4
Alexis
13 de jul. de 2025
·
A estadia foi de 1 noite
The first room had an AC that didn’t work. I had to go back downstairs to get another room. The second room was a bit dirty, fridge/microwave were open when I went in the room. The shade was broken so it wouldn’t close letting sun and light in from outside. The panel in bathroom was closed. The bed was uncomfortable and smelled weird. Toiletries were missing. Dishwasher was leaking. Please contact if you’d like pictures I took.
The first room had an AC that didn’t work. I had to go back downstairs to get another room. The second room was a bit dirty, fridge/microwave were open when I went in the room. The shade was broken so it wouldn’t close letting sun and light in from outside. The panel in bathroom was closed. The bed was uncomfortable and smelled weird. Toiletries were missing. Dishwasher was leaking. Please contact if you’d like pictures I took.
10
Kathy
23 de fev. de 2025
·
A estadia foi de 1 noite
Easy checkin. Clean comfortable quiet room.
Easy checkin. Clean comfortable quiet room.
10
Kimberly
28 de set. de 2025
·
A estadia foi de 1 noite
Room was clean, cool, and comfortable. Staff was friendly and helpful. I requested to be moved to another room due to a barking dog in the room next to me and they handled that quickly and with no fuss. The only negative to the room was one of the electrical outlets on the bedside lamp did not work.
Room was clean, cool, and comfortable. Staff was friendly and helpful. I requested to be moved to another room due to a barking dog in the room next to me and they handled that quickly and with no fuss. The only negative to the room was one of the electrical outlets on the bedside lamp did not work.
10
Aaron
6 de mai. de 2025
·
A estadia foi de 1 noite
Very modern facility with very clean and pleasant rooms!
Very modern facility with very clean and pleasant rooms!
10
Sherry
21 de ago. de 2025
·
A estadia foi de 1 noite
It very clean and the staff friendly.
It very clean and the staff friendly.
2
Melissa
15 de jan. de 2023
·
A estadia foi de 1 noite
Worst hotel experience I’ve ever had! We checked in and the upgraded room we reserved two months in advance was not the one we got. I went back to front desk and she said sorry we have an event going on and those rooms were all given away. She told me that I could call their accountant the next week to get a refund on the upgraded amount we paid. The room we were put in was tiny. The room was not cleaned well. There was hair in the sink still. The staff was not helpful and we had to look for the microwave. Parking was limited in the front of the hotel and it was raining. The next morning the cleaning lady knocked on our door early and asked when we were checking out. There were two other couples that stayed at the hotel and the exact same thing happened to them. I do not recommend this hotel!
Worst hotel experience I’ve ever had! We checked in and the upgraded room we reserved two months in advance was not the one we got. I went back to front desk and she said sorry we have an event going on and those rooms were all given away. She told me that I could call their accountant the next week to get a refund on the upgraded amount we paid. The room we were put in was tiny. The room was not cleaned well. There was hair in the sink still. The staff was not helpful and we had to look for the microwave. Parking was limited in the front of the hotel and it was raining. The next morning the cleaning lady knocked on our door early and asked when we were checking out. There were two other couples that stayed at the hotel and the exact same thing happened to them. I do not recommend this hotel!
4
Gema
3 de mar. de 2025
·
A estadia foi de 3 noites
I really really wanted to like this hotel based on the photos however I was really disappointed. Check in was smooth but I didn’t get the pool view as per my booking. Upon arrival to the room i immediately noticed dog hair all over the furniture, human hair stuck on the wall inside the bathroom. There is a black hand smudges all over the door. The shower head looked liked it needed a good cleaning with vinegar to get rid of all the calcium buildup. The nightstand on the side I slept on had black crust (maybe mascara) on it, you can tell housekeeping didn’t clean it at all. The carpet also had a lot of human hair that was not mine. We also noticed housekeeping did not come around the entire time we stayed (3 nights). Bed was really comfortable but the sheets were not soft at all, they might as well cover yourself in burlap fabric. lastly when we looked under the sink for some paper towels we noticed black mold under the kitchen sink.
I really really wanted to like this hotel based on the photos however I was really disappointed. Check in was smooth but I didn’t get the pool view as per my booking. Upon arrival to the room i immediately noticed dog hair all over the furniture, human hair stuck on the wall inside the bathroom. There is a black hand smudges all over the door. The shower head looked liked it needed a good cleaning with vinegar to get rid of all the calcium buildup. The nightstand on the side I slept on had black crust (maybe mascara) on it, you can tell housekeeping didn’t clean it at all. The carpet also had a lot of human hair that was not mine. We also noticed housekeeping did not come around the entire time we stayed (3 nights). Bed was really comfortable but the sheets were not soft at all, they might as well cover yourself in burlap fabric. lastly when we looked under the sink for some paper towels we noticed black mold under the kitchen sink.
2
Sean
16 de ago. de 2025
·
A estadia foi de 6 noites
I stayed here for a week and after four days developed bites and rashes all over my body. I informed the front desk and was moved to another room for the last two nights, with a promise of compensation. No manager was on duty at the time. Days later, I still hadn’t received a call from a manager. Each time I tried to follow up, my calls went unanswered—until I called from a different number, at which point they picked up immediately. I was then told the manager “wasn’t available until later.” The hotel itself was fine, but the staff’s lack of follow-through and assistance was unacceptable. I’m still dealing with the aftermath of this experience. I won’t be returning or recommending this property.
I stayed here for a week and after four days developed bites and rashes all over my body. I informed the front desk and was moved to another room for the last two nights, with a promise of compensation. No manager was on duty at the time. Days later, I still hadn’t received a call from a manager. Each time I tried to follow up, my calls went unanswered—until I called from a different number, at which point they picked up immediately. I was then told the manager “wasn’t available until later.” The hotel itself was fine, but the staff’s lack of follow-through and assistance was unacceptable. I’m still dealing with the aftermath of this experience. I won’t be returning or recommending this property.
10
Christian
21 de dez. de 2025
·
A estadia foi de 1 noite
clean, convenient location, friendly staff, etc.
clean, convenient location, friendly staff, etc.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos incluem quitinetes e camas confortáveis adequados para trabalho ou estadias mais longas. Alguns hóspedes mencionam ruído de quartos vizinhos e problemas ocasionais de manutenção ou recebimento de um tipo de quarto diferente do reservado.
Avaliações dos hóspedes relacionadas
6
Leanne
31 de mai. de 2023
·
A estadia foi de 1 noite
This location is close to the airport terminal which was convenient. However, I found my room to be very noisy. I could hear people running in the hallways and doors slamming closed. I also didn't find the staff particularly friendly. The one person who was very nice, (and seemed to really like his job) was the bartender/server at the Aloft bar. He was professional and had a great attitude. I loved the tacos I ordered as well.
This location is close to the airport terminal which was convenient. However, I found my room to be very noisy. I could hear people running in the hallways and doors slamming closed. I also didn't find the staff particularly friendly. The one person who was very nice, (and seemed to really like his job) was the bartender/server at the Aloft bar. He was professional and had a great attitude. I loved the tacos I ordered as well.
4
Alexis
13 de jul. de 2025
·
A estadia foi de 1 noite
The first room had an AC that didn’t work. I had to go back downstairs to get another room. The second room was a bit dirty, fridge/microwave were open when I went in the room. The shade was broken so it wouldn’t close letting sun and light in from outside. The panel in bathroom was closed. The bed was uncomfortable and smelled weird. Toiletries were missing. Dishwasher was leaking. Please contact if you’d like pictures I took.
The first room had an AC that didn’t work. I had to go back downstairs to get another room. The second room was a bit dirty, fridge/microwave were open when I went in the room. The shade was broken so it wouldn’t close letting sun and light in from outside. The panel in bathroom was closed. The bed was uncomfortable and smelled weird. Toiletries were missing. Dishwasher was leaking. Please contact if you’d like pictures I took.
8
Roberta
16 de abr. de 2024
·
A estadia foi de 1 noite
I only spent 1 short night. I chose it because it’s very close to Dallas Love Airport and they offer a free shuttle. Only about 5 minutes away, the shuttle runs every 30 minutes. It was convenient and on time for my early morning flight. My room on the 4th floor was modern, spacious and very clean. It had 2 queen beds, a little soft for me, a comfortable sofa, a large screen tv, and a kitchen stocked with dishes and pots & pans. It also had filtered water from the sink faucet. No table though, just a desk/counter with 1 chair. I loved the large window with a few of the area. It had power shades that worked fine. The soundproofing was not great from above. You could hear running and other sounds pretty loudly. The bathroom was large but with an accessible shower. I didn’t wander around the lobby so not sure if they have a restaurant. I walked about 5 minutes away to a local eatery and then Starbucks. Overall, it was a nice place to stay to catch an early flight. I was satisfied with my experience but surprised that I did not get the type or location of room that I selected on Hotels.com. I had requested a 1 king bed room, non accessible, with a view of the pool. Not sure if this is a hotel or hotels.com issue.
I only spent 1 short night. I chose it because it’s very close to Dallas Love Airport and they offer a free shuttle. Only about 5 minutes away, the shuttle runs every 30 minutes. It was convenient and on time for my early morning flight. My room on the 4th floor was modern, spacious and very clean. It had 2 queen beds, a little soft for me, a comfortable sofa, a large screen tv, and a kitchen stocked with dishes and pots & pans. It also had filtered water from the sink faucet. No table though, just a desk/counter with 1 chair. I loved the large window with a few of the area. It had power shades that worked fine. The soundproofing was not great from above. You could hear running and other sounds pretty loudly. The bathroom was large but with an accessible shower. I didn’t wander around the lobby so not sure if they have a restaurant. I walked about 5 minutes away to a local eatery and then Starbucks. Overall, it was a nice place to stay to catch an early flight. I was satisfied with my experience but surprised that I did not get the type or location of room that I selected on Hotels.com. I had requested a 1 king bed room, non accessible, with a view of the pool. Not sure if this is a hotel or hotels.com issue.
10
Helen
24 de ago. de 2024
·
A estadia foi de 3 noites
Good value for being able to have fridge, induction stove, kitchen sink, and microwave; also spacious bathroom and spacious room with desk and couch. Good value for a stay when you are on a work trip and want to come back to ample space with multiple functions
Good value for being able to have fridge, induction stove, kitchen sink, and microwave; also spacious bathroom and spacious room with desk and couch. Good value for a stay when you are on a work trip and want to come back to ample space with multiple functions
10
Kimberly
28 de set. de 2025
·
A estadia foi de 1 noite
Room was clean, cool, and comfortable. Staff was friendly and helpful. I requested to be moved to another room due to a barking dog in the room next to me and they handled that quickly and with no fuss. The only negative to the room was one of the electrical outlets on the bedside lamp did not work.
Room was clean, cool, and comfortable. Staff was friendly and helpful. I requested to be moved to another room due to a barking dog in the room next to me and they handled that quickly and with no fuss. The only negative to the room was one of the electrical outlets on the bedside lamp did not work.
8
Siobhan
14 de fev. de 2023
·
A estadia foi de 1 noite
Liked the room had a small kitchen
Liked the room had a small kitchen
4
Serena
12 de jun. de 2023
·
A estadia foi de 2 noites
I stayed here over this past weekend, 6/9-6/11/2023 for the FanExpo. I had my daughter and her boyfriend. I booked a two queen bed studio. It was a five hour drive to get to Dallas from where we live. We were to leave on Friday before 5:00. However, due to a family emergency I didn't leave town until after 8:00 that night. Putting me at the hotel after 1:30 AM. I contacted them to let them know of my late arrival and was assured it was no problem because they ran their systems at 3:00 AM. Make it to the hotel at 1:30 AM. Get checked in and to my room and I was put in a king studio with a sofa bed. I booked two beds. I go back down and show her my reservation is for two queen beds. While on the phone she plays around on the computer to tell me sorry, all those rooms are dirty and she can't fix anything. I am so unhappy immediately. Sleeper sofas are the worst. I paid for two beds for comfort. When booking I saw the king room with a sleeper sofa, which was cheaper but paid more money for two beds for a reason! On top of that, no bedding for the sleeper sofa in the room. Had to request that, waited 45 more minutes for that. Called over and over at the front desk with no answer to find out what was taking so long. Out of frustration, went to go to the front desk in person only to find the bedding laying on the dirty floor outside our door and missing the blanket. Got no sleep that night. Woke up early for our day which was ruined because of how tired we all were. Will not return.
I stayed here over this past weekend, 6/9-6/11/2023 for the FanExpo. I had my daughter and her boyfriend. I booked a two queen bed studio. It was a five hour drive to get to Dallas from where we live. We were to leave on Friday before 5:00. However, due to a family emergency I didn't leave town until after 8:00 that night. Putting me at the hotel after 1:30 AM. I contacted them to let them know of my late arrival and was assured it was no problem because they ran their systems at 3:00 AM. Make it to the hotel at 1:30 AM. Get checked in and to my room and I was put in a king studio with a sofa bed. I booked two beds. I go back down and show her my reservation is for two queen beds. While on the phone she plays around on the computer to tell me sorry, all those rooms are dirty and she can't fix anything. I am so unhappy immediately. Sleeper sofas are the worst. I paid for two beds for comfort. When booking I saw the king room with a sleeper sofa, which was cheaper but paid more money for two beds for a reason! On top of that, no bedding for the sleeper sofa in the room. Had to request that, waited 45 more minutes for that. Called over and over at the front desk with no answer to find out what was taking so long. Out of frustration, went to go to the front desk in person only to find the bedding laying on the dirty floor outside our door and missing the blanket. Got no sleep that night. Woke up early for our day which was ruined because of how tired we all were. Will not return.
10
Deborah
9 de abr. de 2024
·
A estadia foi de 1 noite
Beautiful room and the location was perfect
Beautiful room and the location was perfect
8
Gerald
15 de mar. de 2024
·
A estadia foi de 1 noite
Nice property big rooms and bathrooms
Nice property big rooms and bathrooms
4
Gema
3 de mar. de 2025
·
A estadia foi de 3 noites
I really really wanted to like this hotel based on the photos however I was really disappointed. Check in was smooth but I didn’t get the pool view as per my booking. Upon arrival to the room i immediately noticed dog hair all over the furniture, human hair stuck on the wall inside the bathroom. There is a black hand smudges all over the door. The shower head looked liked it needed a good cleaning with vinegar to get rid of all the calcium buildup. The nightstand on the side I slept on had black crust (maybe mascara) on it, you can tell housekeeping didn’t clean it at all. The carpet also had a lot of human hair that was not mine. We also noticed housekeeping did not come around the entire time we stayed (3 nights). Bed was really comfortable but the sheets were not soft at all, they might as well cover yourself in burlap fabric. lastly when we looked under the sink for some paper towels we noticed black mold under the kitchen sink.
I really really wanted to like this hotel based on the photos however I was really disappointed. Check in was smooth but I didn’t get the pool view as per my booking. Upon arrival to the room i immediately noticed dog hair all over the furniture, human hair stuck on the wall inside the bathroom. There is a black hand smudges all over the door. The shower head looked liked it needed a good cleaning with vinegar to get rid of all the calcium buildup. The nightstand on the side I slept on had black crust (maybe mascara) on it, you can tell housekeeping didn’t clean it at all. The carpet also had a lot of human hair that was not mine. We also noticed housekeeping did not come around the entire time we stayed (3 nights). Bed was really comfortable but the sheets were not soft at all, they might as well cover yourself in burlap fabric. lastly when we looked under the sink for some paper towels we noticed black mold under the kitchen sink.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A equipe é frequentemente simpática e prestativa, mas várias avaliações citam falta de acompanhamento da gerência, problemas no check-in ou na reserva e respostas lentas. As experiências podem variar entre visitas e turnos.
Avaliações dos hóspedes relacionadas
10
Kimberly
28 de set. de 2025
·
A estadia foi de 1 noite
Room was clean, cool, and comfortable. Staff was friendly and helpful. I requested to be moved to another room due to a barking dog in the room next to me and they handled that quickly and with no fuss. The only negative to the room was one of the electrical outlets on the bedside lamp did not work.
Room was clean, cool, and comfortable. Staff was friendly and helpful. I requested to be moved to another room due to a barking dog in the room next to me and they handled that quickly and with no fuss. The only negative to the room was one of the electrical outlets on the bedside lamp did not work.
10
Kenneth
19 de mai. de 2023
·
A estadia foi de 1 noite
The room and hotel are nice. However, we waited 50 mins for the airport shuttle. We were told it would take 10-15 mins. I actually called 4 times! Then they told me it had been by the airport twice and they absolutely had not been by. Just get an Uber and ditch the shuttle.
The room and hotel are nice. However, we waited 50 mins for the airport shuttle. We were told it would take 10-15 mins. I actually called 4 times! Then they told me it had been by the airport twice and they absolutely had not been by. Just get an Uber and ditch the shuttle.
10
Eric
13 de nov. de 2023
·
A estadia foi de 2 noites
One of the best breakfasts I've been offered, very good and fresh! Front desk staff are friendly and helpful. Top-notch all around!
One of the best breakfasts I've been offered, very good and fresh! Front desk staff are friendly and helpful. Top-notch all around!
10
Tariq
23 de mai. de 2023
·
A estadia foi de 2 noites
The staff at the Element was amazing! Bree got me into a hotel when there were no reservations available the early morning of Friday, May 19th during her overnight shift. The crew of Tariq (also my namesake), Tabby, and Samuel were amazing in the daytime shifts at the front desk. They made sure that my stay was amazing. I had a wonderful time. My stay was so great that I ended up re-arranging my flight to leave a day later and stayed in the hotel an extra night from checking out the morning of Sunday, May 22nd to leaving on Monday, May 24th.
The staff at the Element was amazing! Bree got me into a hotel when there were no reservations available the early morning of Friday, May 19th during her overnight shift. The crew of Tariq (also my namesake), Tabby, and Samuel were amazing in the daytime shifts at the front desk. They made sure that my stay was amazing. I had a wonderful time. My stay was so great that I ended up re-arranging my flight to leave a day later and stayed in the hotel an extra night from checking out the morning of Sunday, May 22nd to leaving on Monday, May 24th.
10
Rachquel
20 de jul. de 2025
·
A estadia foi de 1 noite
Love the person that I checked in with she was super friendly and awesome
Love the person that I checked in with she was super friendly and awesome
4
Serena
12 de jun. de 2023
·
A estadia foi de 2 noites
I stayed here over this past weekend, 6/9-6/11/2023 for the FanExpo. I had my daughter and her boyfriend. I booked a two queen bed studio. It was a five hour drive to get to Dallas from where we live. We were to leave on Friday before 5:00. However, due to a family emergency I didn't leave town until after 8:00 that night. Putting me at the hotel after 1:30 AM. I contacted them to let them know of my late arrival and was assured it was no problem because they ran their systems at 3:00 AM. Make it to the hotel at 1:30 AM. Get checked in and to my room and I was put in a king studio with a sofa bed. I booked two beds. I go back down and show her my reservation is for two queen beds. While on the phone she plays around on the computer to tell me sorry, all those rooms are dirty and she can't fix anything. I am so unhappy immediately. Sleeper sofas are the worst. I paid for two beds for comfort. When booking I saw the king room with a sleeper sofa, which was cheaper but paid more money for two beds for a reason! On top of that, no bedding for the sleeper sofa in the room. Had to request that, waited 45 more minutes for that. Called over and over at the front desk with no answer to find out what was taking so long. Out of frustration, went to go to the front desk in person only to find the bedding laying on the dirty floor outside our door and missing the blanket. Got no sleep that night. Woke up early for our day which was ruined because of how tired we all were. Will not return.
I stayed here over this past weekend, 6/9-6/11/2023 for the FanExpo. I had my daughter and her boyfriend. I booked a two queen bed studio. It was a five hour drive to get to Dallas from where we live. We were to leave on Friday before 5:00. However, due to a family emergency I didn't leave town until after 8:00 that night. Putting me at the hotel after 1:30 AM. I contacted them to let them know of my late arrival and was assured it was no problem because they ran their systems at 3:00 AM. Make it to the hotel at 1:30 AM. Get checked in and to my room and I was put in a king studio with a sofa bed. I booked two beds. I go back down and show her my reservation is for two queen beds. While on the phone she plays around on the computer to tell me sorry, all those rooms are dirty and she can't fix anything. I am so unhappy immediately. Sleeper sofas are the worst. I paid for two beds for comfort. When booking I saw the king room with a sleeper sofa, which was cheaper but paid more money for two beds for a reason! On top of that, no bedding for the sleeper sofa in the room. Had to request that, waited 45 more minutes for that. Called over and over at the front desk with no answer to find out what was taking so long. Out of frustration, went to go to the front desk in person only to find the bedding laying on the dirty floor outside our door and missing the blanket. Got no sleep that night. Woke up early for our day which was ruined because of how tired we all were. Will not return.
2
Melissa
15 de jan. de 2023
·
A estadia foi de 1 noite
Worst hotel experience I’ve ever had! We checked in and the upgraded room we reserved two months in advance was not the one we got. I went back to front desk and she said sorry we have an event going on and those rooms were all given away. She told me that I could call their accountant the next week to get a refund on the upgraded amount we paid. The room we were put in was tiny. The room was not cleaned well. There was hair in the sink still. The staff was not helpful and we had to look for the microwave. Parking was limited in the front of the hotel and it was raining. The next morning the cleaning lady knocked on our door early and asked when we were checking out. There were two other couples that stayed at the hotel and the exact same thing happened to them. I do not recommend this hotel!
Worst hotel experience I’ve ever had! We checked in and the upgraded room we reserved two months in advance was not the one we got. I went back to front desk and she said sorry we have an event going on and those rooms were all given away. She told me that I could call their accountant the next week to get a refund on the upgraded amount we paid. The room we were put in was tiny. The room was not cleaned well. There was hair in the sink still. The staff was not helpful and we had to look for the microwave. Parking was limited in the front of the hotel and it was raining. The next morning the cleaning lady knocked on our door early and asked when we were checking out. There were two other couples that stayed at the hotel and the exact same thing happened to them. I do not recommend this hotel!
10
Caroline
18 de nov. de 2024
·
A estadia foi de 2 noites
The staff on the Element side were very nice and attentive. The hotel is close to the airport and close to the Highland Park area making it a convenient and affordable place to stay. We will stay there again on our next trip to the big D...
The staff on the Element side were very nice and attentive. The hotel is close to the airport and close to the Highland Park area making it a convenient and affordable place to stay. We will stay there again on our next trip to the big D...
2
Sean
16 de ago. de 2025
·
A estadia foi de 6 noites
I stayed here for a week and after four days developed bites and rashes all over my body. I informed the front desk and was moved to another room for the last two nights, with a promise of compensation. No manager was on duty at the time. Days later, I still hadn’t received a call from a manager. Each time I tried to follow up, my calls went unanswered—until I called from a different number, at which point they picked up immediately. I was then told the manager “wasn’t available until later.” The hotel itself was fine, but the staff’s lack of follow-through and assistance was unacceptable. I’m still dealing with the aftermath of this experience. I won’t be returning or recommending this property.
I stayed here for a week and after four days developed bites and rashes all over my body. I informed the front desk and was moved to another room for the last two nights, with a promise of compensation. No manager was on duty at the time. Days later, I still hadn’t received a call from a manager. Each time I tried to follow up, my calls went unanswered—until I called from a different number, at which point they picked up immediately. I was then told the manager “wasn’t available until later.” The hotel itself was fine, but the staff’s lack of follow-through and assistance was unacceptable. I’m still dealing with the aftermath of this experience. I won’t be returning or recommending this property.
4
Michael
20 de jul. de 2025
·
A estadia foi de 1 noite
This is my second time at this property which is both an Element and an Aloft. The last time the front desk was chaotic and disorganized - staff chatting with friends, getting in each others way, slow and confused. Maybe a one-off, it happens. But this time, while they acknowledged that we had pre-paid Expedia reservations, the desk clerk could not give us a room. Why? Don't know. We were asked to wait for the manager. So we waited. And waited. And finally I gave up, went to the desk and paid a second time for the room. Did the management come to us offering to make things right? Nope. Apology? Nope. Sat at the bar to order drinks. No bartender. Waited, and still no bartender and this was on a Saturday night. So I walked into the kitchen and asked if anyone could pour me a drink. A cook came out, did her best, but did not know how to collect payment. So again, it was wait for the manager, who finally showed up and seemed baffled by his own computer system. I gave up, slapped down a 20 and walked away with my drinks. The impression I had on the first stay was confirmed: this hotel is not well managed. I don't blame the clearly under-trained desk clerk, or the willing cook, this is a management issue.
This is my second time at this property which is both an Element and an Aloft. The last time the front desk was chaotic and disorganized - staff chatting with friends, getting in each others way, slow and confused. Maybe a one-off, it happens. But this time, while they acknowledged that we had pre-paid Expedia reservations, the desk clerk could not give us a room. Why? Don't know. We were asked to wait for the manager. So we waited. And waited. And finally I gave up, went to the desk and paid a second time for the room. Did the management come to us offering to make things right? Nope. Apology? Nope. Sat at the bar to order drinks. No bartender. Waited, and still no bartender and this was on a Saturday night. So I walked into the kitchen and asked if anyone could pour me a drink. A cook came out, did her best, but did not know how to collect payment. So again, it was wait for the manager, who finally showed up and seemed baffled by his own computer system. I gave up, slapped down a 20 and walked away with my drinks. The impression I had on the first stay was confirmed: this hotel is not well managed. I don't blame the clearly under-trained desk clerk, or the willing cook, this is a management issue.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Muito conveniente para o Dallas Love Field, e alguns hóspedes observam restaurantes a uma curta distância a pé. A área imediata parece industrial para alguns e alguns mencionam preocupações com o terreno baldio e a atividade nas proximidades.
Avaliações dos hóspedes relacionadas
6
Deepak
29 de out. de 2023
·
A estadia foi de 1 noite
The hotel is well maintained and the staff, with the exception of a very rude young man, were very helpful. I would recommend this hotel to those flying out of Dallas Love Field - the shuttle was great.
The hotel is well maintained and the staff, with the exception of a very rude young man, were very helpful. I would recommend this hotel to those flying out of Dallas Love Field - the shuttle was great.
8
Roberta
16 de abr. de 2024
·
A estadia foi de 1 noite
I only spent 1 short night. I chose it because it’s very close to Dallas Love Airport and they offer a free shuttle. Only about 5 minutes away, the shuttle runs every 30 minutes. It was convenient and on time for my early morning flight. My room on the 4th floor was modern, spacious and very clean. It had 2 queen beds, a little soft for me, a comfortable sofa, a large screen tv, and a kitchen stocked with dishes and pots & pans. It also had filtered water from the sink faucet. No table though, just a desk/counter with 1 chair. I loved the large window with a few of the area. It had power shades that worked fine. The soundproofing was not great from above. You could hear running and other sounds pretty loudly. The bathroom was large but with an accessible shower. I didn’t wander around the lobby so not sure if they have a restaurant. I walked about 5 minutes away to a local eatery and then Starbucks. Overall, it was a nice place to stay to catch an early flight. I was satisfied with my experience but surprised that I did not get the type or location of room that I selected on Hotels.com. I had requested a 1 king bed room, non accessible, with a view of the pool. Not sure if this is a hotel or hotels.com issue.
I only spent 1 short night. I chose it because it’s very close to Dallas Love Airport and they offer a free shuttle. Only about 5 minutes away, the shuttle runs every 30 minutes. It was convenient and on time for my early morning flight. My room on the 4th floor was modern, spacious and very clean. It had 2 queen beds, a little soft for me, a comfortable sofa, a large screen tv, and a kitchen stocked with dishes and pots & pans. It also had filtered water from the sink faucet. No table though, just a desk/counter with 1 chair. I loved the large window with a few of the area. It had power shades that worked fine. The soundproofing was not great from above. You could hear running and other sounds pretty loudly. The bathroom was large but with an accessible shower. I didn’t wander around the lobby so not sure if they have a restaurant. I walked about 5 minutes away to a local eatery and then Starbucks. Overall, it was a nice place to stay to catch an early flight. I was satisfied with my experience but surprised that I did not get the type or location of room that I selected on Hotels.com. I had requested a 1 king bed room, non accessible, with a view of the pool. Not sure if this is a hotel or hotels.com issue.
10
Eric
25 de mai. de 2023
·
A estadia foi de 1 noite
Close to the airport and to a decent meal!
Close to the airport and to a decent meal!
6
Walter
22 de fev. de 2024
·
A estadia foi de 1 noite
Good hotel, near Dallas Love field airport, but not trust on schuttle bus servive.
Good hotel, near Dallas Love field airport, but not trust on schuttle bus servive.
8
Caren
28 de mai. de 2024
·
A estadia foi de 1 noite
Great location to Dallas Love.
Great location to Dallas Love.
8
JamieLee
3 de ago. de 2025
·
A estadia foi de 1 noite
Nice clean and new hotel with nice staff. Kind of strange industrial airport parking & rental car kind of neighborhood
Nice clean and new hotel with nice staff. Kind of strange industrial airport parking & rental car kind of neighborhood
6
shanel
12 de set. de 2025
·
A estadia foi de 2 noites
The room was very nice but the neighborhood had alot of homeless people and the parking is wide open. People who lived in the apartments behind were parking and getting deliveries in the hotel parking lot. There are a few food options nearby. Staff was very nice and knowledgeable.
The room was very nice but the neighborhood had alot of homeless people and the parking is wide open. People who lived in the apartments behind were parking and getting deliveries in the hotel parking lot. There are a few food options nearby. Staff was very nice and knowledgeable.
10
Robert
14 de fev. de 2025
·
A estadia foi de 1 noite
Friendly staff, clean rooms and lots of restaurant choices by the hotel.
Friendly staff, clean rooms and lots of restaurant choices by the hotel.
10
Deborah
9 de abr. de 2024
·
A estadia foi de 1 noite
Beautiful room and the location was perfect
Beautiful room and the location was perfect
10
Caroline
18 de nov. de 2024
·
A estadia foi de 2 noites
The staff on the Element side were very nice and attentive. The hotel is close to the airport and close to the Highland Park area making it a convenient and affordable place to stay. We will stay there again on our next trip to the big D...
The staff on the Element side were very nice and attentive. The hotel is close to the airport and close to the Highland Park area making it a convenient and affordable place to stay. We will stay there again on our next trip to the big D...
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
As opiniões sobre o café da manhã são mistas, variando de excelente e incluído a de qualidade inferior. O bar e restaurante no local estão presentes, mas as opções e a consistência do serviço variam, com relatos de comida saborosa, bem como de ofertas limitadas ou barmen ausentes.
Avaliações dos hóspedes relacionadas
6
Thomas
27 de jan. de 2023
·
A estadia foi de 3 noites
While I have stayed at both the hotels many times, I am amazed that there is no options for decent food at the bar.
While I have stayed at both the hotels many times, I am amazed that there is no options for decent food at the bar.
6
Leanne
31 de mai. de 2023
·
A estadia foi de 1 noite
This location is close to the airport terminal which was convenient. However, I found my room to be very noisy. I could hear people running in the hallways and doors slamming closed. I also didn't find the staff particularly friendly. The one person who was very nice, (and seemed to really like his job) was the bartender/server at the Aloft bar. He was professional and had a great attitude. I loved the tacos I ordered as well.
This location is close to the airport terminal which was convenient. However, I found my room to be very noisy. I could hear people running in the hallways and doors slamming closed. I also didn't find the staff particularly friendly. The one person who was very nice, (and seemed to really like his job) was the bartender/server at the Aloft bar. He was professional and had a great attitude. I loved the tacos I ordered as well.
4
Alan
16 de mar. de 2024
·
A estadia foi de 2 noites
Liked proximity to airport. $16/night self park is too expensive. Luggage carts too small and too few. Breakfast was poor. Room had damaged window coverings and there was no cookware to use on induction cooktop.
Liked proximity to airport. $16/night self park is too expensive. Luggage carts too small and too few. Breakfast was poor. Room had damaged window coverings and there was no cookware to use on induction cooktop.
10
Veronica
14 de jan. de 2023
·
A estadia foi de 19.364 noites
The property was clean. Parking was great. Free breakfast.
The property was clean. Parking was great. Free breakfast.
10
Eric
13 de nov. de 2023
·
A estadia foi de 2 noites
One of the best breakfasts I've been offered, very good and fresh! Front desk staff are friendly and helpful. Top-notch all around!
One of the best breakfasts I've been offered, very good and fresh! Front desk staff are friendly and helpful. Top-notch all around!
8
Mark
20 de nov. de 2023
·
A estadia foi de 2 noites
Overall my stay at Element was nice, though having to pay for parking in a wide open self-parking lot is not customer friendly. The room was nice and large (suite) with a full kitchen. It is nice to have the bar and restaurant on site and the food I ate was pretty tasty. They should add Chardonnay to their wine offerings!
Overall my stay at Element was nice, though having to pay for parking in a wide open self-parking lot is not customer friendly. The room was nice and large (suite) with a full kitchen. It is nice to have the bar and restaurant on site and the food I ate was pretty tasty. They should add Chardonnay to their wine offerings!
10
Gerald
26 de jan. de 2023
·
A estadia foi de 2 noites
Sixth time staying here. Excellent as usual. Only concern is that the bar Never has ingredients for a Bloody Mary
Sixth time staying here. Excellent as usual. Only concern is that the bar Never has ingredients for a Bloody Mary
10
Yvonne
1 de jan. de 2023
·
A estadia foi de 19.352 noites
For us weary elderly travellers just trying to get to our daughters in California for Christmas and New Years and being stranded in Dallas because of Southwest; it was wonderful to arrive to a warm welcome and warm comfortable room!! We were also so grateful to have free shuttle service from the airport. 😊👍. Since we were also travelling with our little dog, it was wonderful that this hotel was pet friendly! It was also so nice to have breakfast included. It was also our first experience having a Robot deliver the extra blanket we needed! We would highly recommend this hotel to anyone needing a good place to stay!😄👍
For us weary elderly travellers just trying to get to our daughters in California for Christmas and New Years and being stranded in Dallas because of Southwest; it was wonderful to arrive to a warm welcome and warm comfortable room!! We were also so grateful to have free shuttle service from the airport. 😊👍. Since we were also travelling with our little dog, it was wonderful that this hotel was pet friendly! It was also so nice to have breakfast included. It was also our first experience having a Robot deliver the extra blanket we needed! We would highly recommend this hotel to anyone needing a good place to stay!😄👍
4
Michael
20 de jul. de 2025
·
A estadia foi de 1 noite
This is my second time at this property which is both an Element and an Aloft. The last time the front desk was chaotic and disorganized - staff chatting with friends, getting in each others way, slow and confused. Maybe a one-off, it happens. But this time, while they acknowledged that we had pre-paid Expedia reservations, the desk clerk could not give us a room. Why? Don't know. We were asked to wait for the manager. So we waited. And waited. And finally I gave up, went to the desk and paid a second time for the room. Did the management come to us offering to make things right? Nope. Apology? Nope. Sat at the bar to order drinks. No bartender. Waited, and still no bartender and this was on a Saturday night. So I walked into the kitchen and asked if anyone could pour me a drink. A cook came out, did her best, but did not know how to collect payment. So again, it was wait for the manager, who finally showed up and seemed baffled by his own computer system. I gave up, slapped down a 20 and walked away with my drinks. The impression I had on the first stay was confirmed: this hotel is not well managed. I don't blame the clearly under-trained desk clerk, or the willing cook, this is a management issue.
This is my second time at this property which is both an Element and an Aloft. The last time the front desk was chaotic and disorganized - staff chatting with friends, getting in each others way, slow and confused. Maybe a one-off, it happens. But this time, while they acknowledged that we had pre-paid Expedia reservations, the desk clerk could not give us a room. Why? Don't know. We were asked to wait for the manager. So we waited. And waited. And finally I gave up, went to the desk and paid a second time for the room. Did the management come to us offering to make things right? Nope. Apology? Nope. Sat at the bar to order drinks. No bartender. Waited, and still no bartender and this was on a Saturday night. So I walked into the kitchen and asked if anyone could pour me a drink. A cook came out, did her best, but did not know how to collect payment. So again, it was wait for the manager, who finally showed up and seemed baffled by his own computer system. I gave up, slapped down a 20 and walked away with my drinks. The impression I had on the first stay was confirmed: this hotel is not well managed. I don't blame the clearly under-trained desk clerk, or the willing cook, this is a management issue.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
8
Wesley
19 de jul. de 2026
·
A estadia foi de 1 noite
Good location close to the airport. Shuttle service was nice to have as well. Room was very clean and spacious. They did have a private pool party going on which caused a lot of over drunkness around the lobby area. Staff were super helpful.
Good location close to the airport. Shuttle service was nice to have as well. Room was very clean and spacious. They did have a private pool party going on which caused a lot of over drunkness around the lobby area. Staff were super helpful.
10
Jennifer
12 de jul. de 2026
·
A estadia foi de 1 noite
Large suites! Loved the extra space.
Large suites! Loved the extra space.
2
Melissa
4 de jul. de 2026
·
A estadia foi de 1 noite
We had a hotel reservation we made at 11:55pm to stay and get a few hours of sleep due to a flight delay and missed connection. After getting pushed back to even later we arrived to get a few hours of sleep and were told we could not have our room since it was after midnight. A room that we paid in full for already! So had to go sleep at the airport for 5 hours. The hotel left a room sitting open that we paid $200 for just because we arrived after midnight. Waiting for hotels.com to refund our money for an unused room and they are not responding to multiple messages. Awful customer service by both the hotel and hotels.com
We had a hotel reservation we made at 11:55pm to stay and get a few hours of sleep due to a flight delay and missed connection. After getting pushed back to even later we arrived to get a few hours of sleep and were told we could not have our room since it was after midnight. A room that we paid in full for already! So had to go sleep at the airport for 5 hours. The hotel left a room sitting open that we paid $200 for just because we arrived after midnight. Waiting for hotels.com to refund our money for an unused room and they are not responding to multiple messages. Awful customer service by both the hotel and hotels.com
6
Zachariah
30 de jun. de 2026
·
A estadia foi de 1 noite
It was fine. Loud pool party going on so we couldn’t swim . Just ok
It was fine. Loud pool party going on so we couldn’t swim . Just ok
10
John
26 de jun. de 2026
·
A estadia foi de 1 noite
Everything was great, wonderful hotel
Everything was great, wonderful hotel
Políticas da propriedade
Check-in
Check-out
De 16:00 a 00:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-15: NO DATA
- 2026-09-16: 407.89523172576907USD
- 2026-09-17: 351.58611560046387USD
- 2026-09-18: 210.4192817214508USD
- 2026-09-19: 202.31017332881166USD
- 2026-09-20: 214.6723810422516USD
- 2026-09-21: 229.13075963839722USD
- 2026-09-22: 386.5894414154663USD
- 2026-09-23: 252.89270494436647USD
- 2026-09-24: 314.4496184320679USD
- 2026-09-25: 296.5620305770874USD
- 2026-09-26: 398.6366256069336USD
- 2026-09-27: 186.76446343270874USD
- 2026-09-28: 252.82636473823547USD
- 2026-09-29: 252.85510570356752USD
- 2026-09-30: 236.30515266586303USD
- 2026-10-01: 192.7137552020111USD
- 2026-10-02: 143.06307718271637USD
- 2026-10-03: 133.37687876102447USD
- 2026-10-04: 139.12948335427856USD
- 2026-10-05: 183.49294204371643USD
- 2026-10-06: 170.17421668870546USD
- 2026-10-07: 182.8230415656128USD
- 2026-10-08: 173.62195259921265USD
- 2026-10-09: 245.7657028101044USD
- 2026-10-10: NO DATA
- 2026-10-11: 187.02242768527222USD
- 2026-10-12: 234.07547365927124USD
- 2026-10-13: 328.08745303451536USD
- 2026-10-14: 205.84964434251404USD
- 2026-10-15: 192.02168261891174USD
- 2026-10-16: 154.07728607269289USD
- 2026-10-17: 154.07728607269289USD
- 2026-10-18: 146.02573885970307USD
- 2026-10-19: 180.01845519795228USD
- 2026-10-20: 192.89333340267945USD
- 2026-10-21: 187.42004626080322USD
- 2026-10-22: 178.21892207263184USD
- 2026-10-23: 154.07728607269289USD
- 2026-10-24: 154.07728607269289USD
- 2026-10-25: 149.35136969476318USD
- 2026-10-26: 236.35627706681825USD
- 2026-10-27: 252.88382905801393USD
- 2026-10-28: 210.41896472550965USD
- 2026-10-29: 215.23892323265076USD
- 2026-10-30: 146.02573885970307USD
- 2026-10-31: 146.02573885970307USD
- 2026-11-01: 139.96348206459047USD
- 2026-11-02: 173.1263470560913USD
- 2026-11-03: 192.7137552020111USD
- 2026-11-04: 193.0315260221405USD
- 2026-11-05: 174.2755806190033USD
- 2026-11-06: 142.57801175463868USD
- 2026-11-07: 136.43674372119142USD
- 2026-11-08: 148.32812440757752USD
- 2026-11-09: 170.8206770780487USD
- 2026-11-10: 186.27081269789124USD
- 2026-11-11: 192.7137552020111USD
- 2026-11-12: 173.37055720698547USD
- 2026-11-13: 132.81662365679168USD
- 2026-11-14: 160.71629056642152USD
- 2026-11-15: 141.09200522601319USD
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 21 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito; não se aceita numerário
- O alojamento dispõe do seguinte elemento de segurança: extintor.
- O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
- Os clientes deverão contactar diretamente o alojamento no sentido de organizar a estadia dos seus animais de estimação, utilizando para tal as informações de contacto que constam na sua confirmação de reserva (haverá lugar a custos adicionais, devidamente discriminados na secção "Taxas").
- Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.
- Tarifa de estacionamento descoberto sem assistência: 18.40 USD por dia (entradas e saídas ilimitadas)
- Estadia de animais de estimação: 50 USD por alojamento, por noite
- Os animais de serviço estão isentos de taxas
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Estacionamento
Serviço de transporte ao aeroporto
Piscina
Quartos de não fumadores
Centro de negócios
Limpeza a seco
Serviços
Centro de negócios
Limpeza a seco
Instalações para banquetes
Cofre
Caixa ATM/Multibanco
Aluguer de bicicletas
Depósito de bagagem
Área designada para fumadores
Check-in/check-out expresso
Lavagem de roupa própria
24-Hour Front Desk
Geral
Quartos de não fumadores
Quarto para pessoas com alergia
Beach Sun Loungers
Wheelchair Accessible (Limited)
Atividades
Piscina
Campo de golfe (na proximidade)
Bilhar
Piscina exterior
Mobiliário de exterior
Pool (Seasonal Outdoor)
Terraço
Fitness Center (nearby)
Estacionamento
Estacionamento
Serviço de transporte ao aeroporto
Estação de carregamento para automóveis elétricos
Area Shuttle (free)
Parking Onsite
Internet
Wi-fi gratuito