Best Western Plus Astana Hotel - Image 1

Best Western Plus Astana Hotel

Name: Best Western Plus Astana Hotel
Address: Достык 13 А, Astana, Kazakhstan, Astana, Kazakhstan
Rating: 8.35

"Convenient location"

"Rooms were clean and comfortable"

"Staff provided great service"

Amenities

Airport shuttle
Restaurant
Non-Smoking Rooms
Business Center
Room Service
Housekeeping

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Property description

Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

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Guest reviews

8.3

Very good

Based on 1,222 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, Best Western Plus Astana Hotel earns praise for its central location and welcoming staff, with many guests noting spacious, comfortable rooms, while several comments highlight dated areas and uneven housekeeping or room cleanliness.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Jason

Jan 19, 2026

Stayed 5 nights

Great service

Dean

Nov 6, 2025

Stayed 4 nights

Good location, nice variety at breakfast, friendly staff. The hotel is a bit worn down, but clean and comfortable. Would stay there again next time I’m in Astana

Daniyar

Oct 6, 2025

Stayed 1 night

Conveniently located

ZHANNA

Oct 6, 2025

Stayed 2 nights

Breakfast awful. Everything is cold and does not taste good. Looks like they're preparing food at the evening and giving to us a next day.

Janice

Oct 5, 2025

Stayed 3 nights

Great location, friendly staff & 24 hour reception.

Достык 13 А, Astana, Kazakhstan

Location

A stay at Best Western Plus Astana places you in the heart of Astana, within a 5-minute walk of Parliament of Kazakhstan and Singing Fountain. This hotel is 0.4 mi (0.7 km) from House of Ministries and 0.7 mi (1.1 km) from Supreme Court of the Republic of Kazakhstan.

Parliament of Kazakhstan(0.2 miles)

Singing Fountain(0.2 miles)

House of Ministries(0.3 miles)

Kazakhstan Central Concert Hall(0.4 miles)

Supreme Court of the Republic of Kazakhstan(0.5 miles)

Presidential Palace(0.5 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Uncovered self parking is available at a fee of KZT 2000 per day. Reservations are not required.

A complimentary full breakfast is served daily from 7:30 AM to 9:30 AM.

No pets and no service animals are allowed at this property.

Check-in is from 2:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

A roundtrip airport shuttle is available for a surcharge. Guests can arrange the transfer through the property.

The property includes step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility features are not provided.

The property is located in the heart of Astana, within a 5-minute walk of the Parliament of Kazakhstan and Singing Fountain. It is 0.4 mi from the House of Ministries and 0.7 mi from the Supreme Court of the Republic of Kazakhstan.

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Rollaway beds are available at a fee of KZT 8900 per night. Advance request or confirmation may be required.

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