Best Western Plus El Paso Airport Hotel & Conference Center

Staff was very nice and welcoming, but there was no housekeeping services for the entirety of our stay. I let front desk know and still nothing was done. I had to talk to them twice about this but I gave up and just asked to receive extra towels since we used the ones that were first placed in the room. Upon check in, I saw there were several long black hairs all throughout the shower and all over the shower gel that was placed in the tub as well. Totally gross!!

El A/C de la habitación hacia mucho ruido. Nuestra habitación tenía una ventana que daba hacia parte de un pasillo de recepción, la ventana no tenía cortinas gruesas por lo que de noche entra mucha luz. Quitando esos detalles, lo demás estuvo en general bien.

Took three and a half hours to get my room ready. I get it it was a busy weekend but. The room was filthy the blankets and sheets were dirty. Won’t be going back

El personal del desayuno no es lo suficientemente amable, no se surte lo que se acaba . La máquina de café no funcionaba

Todo excelente