Royal Retreat Villa's Lembongan
From
33 $US
/nuit
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From
33 $US
/nuit
À propos de cet établissement
Des massages vous attendent pour des moments de pur bien-être et la détente est au rendez-vous grâce aux nombreuses options de loisirs disponibles dans l'enceinte de l'hébergement, notamment une piscine extérieure. Ce bed and breakfast prop...
Restaurant
Piscine
Chambres non-fumeurs
Service en chambre
Ménage
Coffre-fort
Emplacement
Sunset Road, Baie Pantai Tanjung Sanghyang, Indonésie
Plage de Sandy Bay (0.4 miles)
Plage de Dream (0.4 miles)
Site d'observation Sunset Point (0.5 miles)
Plage de la baie du Champignon (0.5 miles)
Site naturel Devil's Tear (0.6 miles)
Temple Puncak Sari (0.8 miles)
Options de chambre
12
Chambre Deluxe Double ou avec lits jumeaux
Détails de la chambre
1 Lit Double Standard
2 Lits Simples
Couchages 2
322 ft²
ClimatisationWi-Fi (gratuit)Canapé-lit
Avis des voyageurs sur Royal Retreat Villa's Lembongan
8.7
Fabuleux
Basé sur 190 avis vérifiés
Équipements
8.4
Propreté
8.4
Service
8.6
4
Lauren
11 mai 2025
·
A séjourné 3 nuits
We had a really disappointing experience. We arrived early on our arrival day, hoping to leave our luggage and head out. The staff member on the front desk said the room was being cleaned so we could check in early in an hour or so if we would like. We agreed to pop back then after getting a bite to eat. When we returned we checked in, unpacked some items and headed to the beach. Upon return we were told they had accepted another booking for 9 rooms and so we would need to move to another one of their properties. They had packed up our room and would drop us by bike. We could then return the following day to stay in the hotel for our remaining 2 nights. Whilst we can’t fault Putu and his colleague who helped and were the middle men having to pack and move our stuff, I’m extremely disappointed with the owner for being greedy and taking on additional bookings which were only for 1 night and messing us around. Not once did the owner apologise or communicate these changed to us. I contacted hotels.com to request a partial refund for that night and the inconveniences but the owner refused. This is extremely disappointing and I really feel for the staff that were working as they were great and it shouldn’t reflect on them.
We had a really disappointing experience. We arrived early on our arrival day, hoping to leave our luggage and head out. The staff member on the front desk said the room was being cleaned so we could check in early in an hour or so if we would like. We agreed to pop back then after getting a bite to eat. When we returned we checked in, unpacked some items and headed to the beach. Upon return we were told they had accepted another booking for 9 rooms and so we would need to move to another one of their properties. They had packed up our room and would drop us by bike. We could then return the following day to stay in the hotel for our remaining 2 nights. Whilst we can’t fault Putu and his colleague who helped and were the middle men having to pack and move our stuff, I’m extremely disappointed with the owner for being greedy and taking on additional bookings which were only for 1 night and messing us around. Not once did the owner apologise or communicate these changed to us. I contacted hotels.com to request a partial refund for that night and the inconveniences but the owner refused. This is extremely disappointing and I really feel for the staff that were working as they were great and it shouldn’t reflect on them.
Politiques de l’établissement
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Arrivée à partir de 14:00
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