The Aurora Inn Hotel and Event Center

The inn was very cute and updated, and our kids loved the pool. Unfortunately, there was a wedding taking place the weekend we were there, which took up most of the staffs and facilities bandwidth. The restaurant and bar was closed both days we were there, and there was zero parking while the event was taking place. It's a lovely place but maybe they should warn other guests that amenities are not available while they are hosting events.

I was traveling due to a death in the family, and the front desk staff was so kind during my entire stay. The indoor pool is nice, but the highlight for me was the relaxing sauna.

The property is unique and welcoming, and the staff is always friendly. The one drawback for me is a lack of onsite fitness facilities; they have a partnership with a local gym that's down the street, which isn't ideal. However, I was able to just jog through the (very nice) neighborhood behind the hotel. I have stayed here multiple times over the past few years and it's always a pleasant experience.

Beautiful property. But very dated. Restaurant has inconvenient hours- closed Sunday and Monday. I had to door dash meals. Very overpriced snack/ toiletries in the shop- pool is run down with rolled installation around the pool- hot and humid - walls / ceiling panels falling off - sliding doors around the pool cracked and dirty- barrel drums and overgrown grass on other side of doors

Beautiful place - with lots of history. Looks T’s of amenities and very friendly staff. Great swimming pool and cozy bar/restaurant - but needs a comp breakfast!

The room layout, the staff, the pool and sauna and bath facility

Very nice property…only downside was there was no elevator (one of our party could have used one). Very good customer service!!!

No elevator. Very difficult for my 90 year old mother to use stairs.

This is a gorgeous property! It has a pool, a gym and a nice restaurant for dinner. The staff is super nice - we would definitely go back!

We arrived early and inquired about checking in, told $50 fee so we decided to not check in. When returned after check-in time I was told we had to be placed in the pet wing due to maintenance issue with the room we originally booked. I wasn’t happy but I knew very limited in other options at that point. Room was decent. Probably the smallest bathroom I’ve ever seen and had musty animal smell. Pool area was fine but not at all as nice as it looks in picture. When I asked if a lot of people with pets were in the pet wing the attendant said no and that many people book that area even when they have no pets because it’s the cheaper option, however I wasn’t offered a lower price for having to be moved to that area. Overall it was fine and I would stay again if other places were not available. Very Friendly Staff!

Friendly staff, comfortable bed, nice pool area, clean

We came in for a wedding and stayed overnight. The bathrooms are horribly small, very narrow doorways. Parking leaves a lot to be desired. Two parties arrived in a full sized pick up truck and even in the far away section, it isn't friendly. One of the clean(was supposed to be clean) hand towels had a huge wad of someone else's hair in it. Very gross when I grabbed it to dry my mouth after brushing my teeth. If you're looking for comfort, this isn't it.

The hotel has such character. It was very beautiful, clean and in a great location. The people were wonderful, they had the temperament of Disney employees (very patient and polite). The rooms were roomy, we had a deluxe, and the housekeeping was excellent.

Property could use some maintenance. HVAC a bit noisy and toilet ran in our room and room above. Door slams going out to parking. Odd mustu smell in corridor and stairwell next to the pool.

Atmosphere of a grand, old inn, full of charm - friendly and helpful staff. Room was spacious and comfortable. Cleanliness was excellent - spotless! Very nice accommodations and great value for a night's stay while traveling.

The hotel was cute and had a European country manor vibe. Meticulously decorated, classy decor. We were there twice within a few days. My only complaint about the first room was that the showerhead was uncomfortably low (I'm a 5ft 6in woman). It made showering annoying. The second room was nice but it had a lot of wear and tear which gave it a slightly rundown feel. We did not use the pool, but I can say that it definitely does not look like the photo. It doubles as a local swim club which made the pool area look a little like the YMCA. I have two big reasons for my average review. The restaurant, while cute, had sub-standard food. It was overcooked, boring, and not tasty. Not sure how they can serve a wedge salad with blue cheese dressing but use ranch instead. It shows a lack of sophistication that we expected from the appearance of the venue. The service was good. My second complaint is that the hotel had an overwhelming scent of air freshener (like Glade plugin). I travel a lot and know that hotels have signature scents. However, this was way strong, cheap, and distracting. Even our room had one of those air fresheners. I had to put it in a drawer. The hotel is inaccessible to people with smell sensitivities. It's a shame because it really is a cute hotel. I wouldn't stay again simply because of this. I will say that Dayton at the front desk was lovely. The service, on the whole, was excellent. Just improve the food and get rid of that horrible, permeating scent.

Property was very clean...front desk was very friendly and helpful, pleasant

I actually ended up leaving the hotel right after check-in. They have no food services in the mornings and no food service on Monday's. The room was very small and smelled like mildew. The front lobby receptionist was very professional and supportive. She tried to guide me to Door Dash or local food services, but without any morning services I decided to move hotels.

This was a mixed experience for me. The inn itself is really quaint and cozy, and the staff were absolutely amazing — Dayton at the front desk was wonderful!!! :) Gavin and Erica were so sweet, and the bartender at 56 Tavern was great too. Honestly, the customer service is what stood out the most during my stay. The downside was my room. It was right above the restaurant and patio, so it was loud — I could hear the patio door opening and closing throughout the day until closing, and it even shook the walls. The hotel was fully booked with two weddings, so switching rooms wasn’t an option. On top of that, the tub stopper didn’t work, the fridge froze my food & bottled waters & the room could have been cleaner (there was dust on the nightstands and a spider web on the ceiling), and the overall quality of the room didn’t feel like it matched the price I paid for it. So, while I loved the staff and the overall charm of the place, I can’t say I loved my room.

Musty smell in lower level room. They could not offer another room as they were booked up and according to the front desk many of the rooms smelled damp

Excellent facility ina safe and quiet environment. The staff was kind and helpful. The King room was small, but clean and comfortable. Unfortunately, the restaurant was closed and no breakfast was offered. However, there are many options close to the hotel. Highly recommended.

It is historic inn, 98 years old. Neat pictures in the hallway. Very nice dining room. The rooms are average in decor and amenities. The window HVAC was too noisy (March heating). Mattress and bedding were good.

This is an old inn and each room is different so other folks may have a totally different experience. My room, #73, was quite small, suitable for only 1 person. There was no chair, light or electrical receptacles by the desk area. There were also no USB plug ins in the room. There is also no elevator so if you can’t negotiate steps, request a first floor room. On the plus side, the Inn is charming, the staff friendly and helpful, and there is an excellent restaurant attached to the Inn. They accept pets and have a special area for guests with pets so you are unlikely to have a barking dog in your next door room.

Very nice for an older property. Small bathroom, shower head too low.

The only thing we didn’t like was there was no microwave in the room. But the inn is set up more like a BnB. Plus my husband and I are so laid back it really isn’t a deal breaker for us at all. 10 out of 10 would come back. Next time we’ll do the deluxe room!

The hotel was cute and had a European country manor vibe. Meticulously decorated, classy decor. We were there twice within a few days. My only complaint about the first room was that the showerhead was uncomfortably low (I'm a 5ft 6in woman). It made showering annoying. The second room was nice but it had a lot of wear and tear which gave it a slightly rundown feel. We did not use the pool, but I can say that it definitely does not look like the photo. It doubles as a local swim club which made the pool area look a little like the YMCA. I have two big reasons for my average review. The restaurant, while cute, had sub-standard food. It was overcooked, boring, and not tasty. Not sure how they can serve a wedge salad with blue cheese dressing but use ranch instead. It shows a lack of sophistication that we expected from the appearance of the venue. The service was good. My second complaint is that the hotel had an overwhelming scent of air freshener (like Glade plugin). I travel a lot and know that hotels have signature scents. However, this was way strong, cheap, and distracting. Even our room had one of those air fresheners. I had to put it in a drawer. The hotel is inaccessible to people with smell sensitivities. It's a shame because it really is a cute hotel. I wouldn't stay again simply because of this. I will say that Dayton at the front desk was lovely. The service, on the whole, was excellent. Just improve the food and get rid of that horrible, permeating scent.

Rooms are spacious and very clean. Bar and restaurant are great!

Our room was falling apart… the rail under the sink was just set in holes in the wall our toddler could pull out. There is no vent in the bathroom and a barn style door. After showering it’s muggy all day in the room. My wife tried using the shampoo in the shower… it was body wash. Ceiling is starting to sag where the curtains are hung. We booked a deluxe room and nothing about it was deluxe. No microwave in the room either. There is a decorative piece on the bed head board that is supposed to screw in… doesn’t screw anymore so another issue with a toddler. Overall really poor quality room. Baseboards were really scuffed and dirty which makes me wonder about the true cleanliness of the room… Staff is nice but the room was really disappointing and not “deluxe” at all.

When we arrived, we brought all of our luggage in with us, only to be told we needed to go around the block. The valet could have told us not to bring in all of our luggage. Then we had some difficulty finding the entrance, as there was no signage. The rooms need better soundproofing. We could hear the other guests around us. It’s a lovely town, and the staff were friendly.

This was a mixed experience for me. The inn itself is really quaint and cozy, and the staff were absolutely amazing — Dayton at the front desk was wonderful!!! :) Gavin and Erica were so sweet, and the bartender at 56 Tavern was great too. Honestly, the customer service is what stood out the most during my stay. The downside was my room. It was right above the restaurant and patio, so it was loud — I could hear the patio door opening and closing throughout the day until closing, and it even shook the walls. The hotel was fully booked with two weddings, so switching rooms wasn’t an option. On top of that, the tub stopper didn’t work, the fridge froze my food & bottled waters & the room could have been cleaner (there was dust on the nightstands and a spider web on the ceiling), and the overall quality of the room didn’t feel like it matched the price I paid for it. So, while I loved the staff and the overall charm of the place, I can’t say I loved my room.

Arrived at 9pm, one bedside lamp did not work (pull chain stuck), had dark shades for window but bright light from hallway shone around entire door. Next door was a family ( baby and child) crying and being disciplined to not lock the door very clearly. I'm sure if I have my TV on, they could hear it clearly. They texted me on arrival (at 10:06pm) that Aika could assist me through my stay. Next morning I texted them the issue. The next text said thank you for chosing Aurura Inn, rate it 1-5, I said a 2 just like this Expedia rating. Next text said please provide further feedback on rating. I cut/paste earlier comment. Last text was so sorry that your stay was less than satisfactory. Thank you for your feedback! And I was on my way, even less satisfied that my feedback was handwaved by the provided concierge.

Possibly the most surreal exchanges we’ve had with a hotel desk clerk ever. She wasn’t able to give directions, had no restaurant recommendations and couldn’t even be bothered to find out the hours of the hotel’s restaurant. We found it overpriced and underwhelming.

The hotel was nice. It was difficult having two different wedding parties staying there. Some of whom got pretty rowdy late into the night. I did text the staff and they said they talked to the group.

Staff very friendly and accommodating. Facility pleasant.

Staff was excellent

Front desk staff was fantastic. Beautiful property, quaint rooms.

Great room, friendly staff.

The owner was on-site and very accessible and very knowledgeable about the history of the property. You could see the pride of ownership. 56 Tavern was amazing. The food was wonderful! Staff was friendly and very helpful.

Room required stairs with no assistance to get luggage to room. Host changed room to make is more easily accessible but still required several steps and no help for nearly 80 year old. Really liked the facility!

My parents, now gone, lived in this area so, we have used Aurora Inn in our family for years. Check-in and out was so easy. We were going to a Guardians game with family, some living in Aurora, and were hoping to check in one hour early. My husband was told $50. up-charge! I would rather have staff tell us 'sorry, but we are unable to do that today'. My sister asked for a late checkout and told an up-charge also. Price for room is already at higher end so, with this I will book elsewhere in the future. We came back at 10pm to check in after being in downtown Cleveland.

Great location

This boutique hotel is awesome. If you can catch them when the restaurant is open, that is fabulous as well. Super safe area and clean.

Staff was very nice. Clean rooms and comfortable beds. Very cute town and wish we could've explored more. We wanted to eat in their tavern but didn't get back in time from our event. Location is about 35min from downtown Cleveland.

The Inn was great. Quiet location and most comfortable bed.

Excellent service, great location

Perfect spot for quiet gathering and near many great places

Perfect weekend getaway with lots to do nearby.

Very nice building and location. Pleasant welcoming and energetic staff. Didn't use the pool but it looked wonderful. Very handy base for Cleveland - out of the city but not too far.

Our son coaches at Hiram College so we came up to see him and a game. Great atmosphere, less than 15 minutes to Hiram College, very clean will definitely be back!

Great location. Great hotel with restaurant. Never a bad experience.

Overall stay was perfect. Would have enjoyed a few more options on menu at restaurant.

My stay was great. Needed a place close to Punderson state park and this was very cozy. Restaurant was delicious as well. Get the fish and chips.

New renovation is great. New restaurant is fabulous!

The dining room Was closed and we were hopeful for breakfast

The hotel was cute and had a European country manor vibe. Meticulously decorated, classy decor. We were there twice within a few days. My only complaint about the first room was that the showerhead was uncomfortably low (I'm a 5ft 6in woman). It made showering annoying. The second room was nice but it had a lot of wear and tear which gave it a slightly rundown feel. We did not use the pool, but I can say that it definitely does not look like the photo. It doubles as a local swim club which made the pool area look a little like the YMCA. I have two big reasons for my average review. The restaurant, while cute, had sub-standard food. It was overcooked, boring, and not tasty. Not sure how they can serve a wedge salad with blue cheese dressing but use ranch instead. It shows a lack of sophistication that we expected from the appearance of the venue. The service was good. My second complaint is that the hotel had an overwhelming scent of air freshener (like Glade plugin). I travel a lot and know that hotels have signature scents. However, this was way strong, cheap, and distracting. Even our room had one of those air fresheners. I had to put it in a drawer. The hotel is inaccessible to people with smell sensitivities. It's a shame because it really is a cute hotel. I wouldn't stay again simply because of this. I will say that Dayton at the front desk was lovely. The service, on the whole, was excellent. Just improve the food and get rid of that horrible, permeating scent.

This is a very nice, historic hotel in a nice town. The staff were polite and friendly. The room was very nicely decorated and very clean. The only reason I couldn’t give it 5 stars was because upon arrival I was informed the on-site restaurant was closed for an indeterminate time. My understanding was some dispute among between the Inn owner and the operator of the restaurant. Ok, things happen. But they should have emailed me ahead of time to let me know. One of the reason I booked this hotel was that it had on-site food service and I wouldn’t have to go elsewhere for meals. An advance warning was in order so that I could make other arrangements.

Beautiful place - with lots of history. Looks T’s of amenities and very friendly staff. Great swimming pool and cozy bar/restaurant - but needs a comp breakfast!

The owner was on-site and very accessible and very knowledgeable about the history of the property. You could see the pride of ownership. 56 Tavern was amazing. The food was wonderful! Staff was friendly and very helpful.

This is a small and lovely Inn. The check in process was smooth and pleasant. The dining area and lounge area is comfortable, food and drinks were great. Very comfortable place

I actually ended up leaving the hotel right after check-in. They have no food services in the mornings and no food service on Monday's. The room was very small and smelled like mildew. The front lobby receptionist was very professional and supportive. She tried to guide me to Door Dash or local food services, but without any morning services I decided to move hotels.