Best Western Bayou Inn

It was close to the event center, where we participated in a competition. However, there were no sidewalks so that I couldn't walk there. Morning breakfast was basic and sufficient. The facility and room were clean enough. I had to ask for shampoo, as my room was supplied with only conditioner. The elevator didn't work, but we only managed one flight of steps. It was a good enough place to stay for a brief period. I would stay again if we had an event at the local event center, but other nicer places might be nearby.

Breakfast was good. The cook was very nice. Parking was good

Honestly, my only complaint was that it didn't have an elevator. The workout room was nice. Staff was super friendly. Even though you're next to a busy road, you don’t hear it. The beds were super comfortable.

I like parking. The mattresses need to be changed they sink into a hole when you lay in them. For the rate you pay, I expect a better night's rest. I stayed there because of the event I was attending. It would definitely not be my choice of hotel otherwise.

Hotel was over priced for the accommodations. Over $200 a night. No elevator. Bed was small. Light switch was broken on the lamp. Breakfast was free, but had to pay for water. The location was nice because it was close to the Alario, but what we got for the price we paid left me feeling taken advantage of.

The staff and service at this location are phenomenal the area is clean the room was very clean. Well kept and cleaned outdoor pool. The daily breakfast was a bonus, especially for families with children.

The hotel had a musty smell and there’s no stairs. That was a strike against it. Having to lug luggage up fflights of stairs is horrible.

When we arrived we noticed the pool was green and had algae in it. The room had a broken desk, there was paint overspray on the mirror and other items. Need to be text savvy to get the TV on. They came in and cleaned the carpet the second day, so when we came in you needed shoes to walk on the floor and took two days to dry. No phone service. Every thing is ran by computer. You can’t call the from desk. Every day we had to ask for towels. This was a package deal with airfare. Never again will be stay in another Best Western

This hotel was conveniently located near family for Thanksgiving. The outside was nice & clean, & we were greeted by a friendly front desk clerk. The room was clean, but we could smell a slightly musty smell from the carpet, as if the carpet has been steam cleaned but not dried properly. The ice maker on our floor didn't work, so I had to go find a working one on another floor. Another downside is the shower's water pressure was so low. Breakfast was good, & the dining area was clean & fully stocked. Lastly, the cleaning crew were very loud early each morning. Both mornings we could hear them talking & laughing loudly before 8:00 a.m. I have to get up very early when I'm home for work, so I love to sleep in when I'm on vacation.

The room was OK. The beds were not that comfortable. The shower has absolutely no water pressure. There is no bathtub. It was cheaper than the other hotels around and I only needed a room for one night. They have free breakfast but the food is bland and there are no biscuits. No vending machine for drinks. Drinks are two dollars a can sold by the hotel. No vending machine for snacks they had a few snacks that were way overpriced.

This hotel was extremely clean. The staff was very helpful and friendly. The breakfast was great. I will be staying here on my next visit to NOLA.

This is an older hotel but it was very clean the beds are comfortable. The staff in the front was very friendly and helpful

Great staff ! Very clean ! And the breakfast was full of flavor !!

the sheets and towels did not smell fresh at all, they almost smelled of urine. we asked the front desk for new linens and they said it was “just the smell of the detergent”. The smoke alarm was also ripped out from the wall.

We there for 3 nights for granddaughter volleyball tournament I requested to have room clean but they never clean it. Shower need some bleach The bed makes loud noise due to the iron frame Breakfast no water you fave to purchase it

Floor in the room was wet. Mold in the bathroom. Bath was barely big enough to turn around in. Breakfast was badly overcooked both days. Property smells of cigarette smoke, and other smells

I enjoyed my stay. The room was very clean, the staff was friendly and helpful and the breakfast was good. I will stay here every time I visit the New Orleans area.

Front desk clerk was great! Informative, helpful friendly. Room was quite possibly the dirtiest I have ever stayed in. Case in point for a person to stop using your app. Hotels.com users get put in the worst room in a complex & requests for ada compliance is rarely met. My sister booked a room using her southwest airline room & was put in the room across the hall from us, had been completely remodeled. Our room had crap sprayed on the walls, bed headboards, etc. Lamps that have knobs to turn them on broken off. There was something white, crusty, coming from under the refrigerator spilling out onto the floor. I wrote “hello” in the dust that was on the mirror frame. Sitting on my bed I could see where the dirt had been wiped off the sink counter, & where the rest was still sitting there. Nasty nasty room. I won’t go back.

When we first walked into our room, there was a moldy smell and the carpet was soaking wet. Water was coming out of the air conditioner for who knows how long and the entire room’s carpet was saturated. When asked to switch rooms at the front desk, we were told they were sold out and no other rooms were available. This was unacceptable especially with a spouse who has asthma and allergies!

There was mold in the bathroom along the tub, also some of the pillows were either stained or spotted with mold as well. On the non smoking floor, you could smell smoke down the entire hall. Then upon entering the room it smells of mildew and old mop water maybe? When this was brought up at the main desk, they said to just call or email for complaints as he was aware of the issues and couldn’t do anything.

Rooms smelled of mildew. Water pressure in showers was a trickle.

First the good Staff was excellent. The woman that checked us in on Thursday night (can't remember her name) was very nice and helped us find a restaurant (Volios). Also on Saturday night, I accidentally left a rolling camera bag full of gear by my car. I was in a panic the next day as I was preparing to check out and could not find it. Someone on staff had found it and turned it in (Thank You!!!). Shower water temp is very hot. Good at the end of a long day. A very nice woman works in the kitchen who kept smiling even as she had to clean up after messy hotel guests. Here are some things that could be better: Shower pressure was not great, If you are a light sleeper, try to avoid rooms 101, 103, 105, and 107. They are next to the gas station and you will hear some interesting sounds late at night. Walls are thin and sound travels. it would be a good idea to enforce a low-noise after 10:00 p.m. I chose the hotel to avoid staying in New Orleans proper. even being across the river, it was close enough to the places we visited.

Overall it was a 4.5 but rounded up! Very spacious room with updated interior. There was a smell when we entered the room but after we turned the air on it went away so maybe it was just some swamp air! The staff were very nice and helpful! The area was great to be able to experience the bayou and its Cajun culture. It was super easy to uber and they had a free onsite parking lot for those who drove. Overall a great stay and will be back for more bayou adventures soon!

All of the hotel employees I spoke with were very kind. My only real complaint about the hotel is that you can hear EVERYTHING from the neighbors on both sides & above you if you’re on the low level. It’s like the walls are made of tissue paper. I wouldn’t stay here again just because of that.

The price is good and it appears to be clean but is very outdated

Our first room had a clogged sink. The front desk staff tried to fix it by putting some drain opener in the sink the next morning, but it didn’t work, so we were moved to another room. Unfortunately, the beds in the second room were very uncomfortable. The bed I slept in had a squeaky frame and a worn mattress that sank no matter where I laid. My daughter’s bed also had a dip in the middle. The shower head in the second room sprayed water all over the bathroom floor and door. I reported this to the morning staff, but she said maintenance had already left for the day. She wrote a note for maintenance, but no one ever came to fix the issue. I mentioned it again during checkout, and the front desk staff said he would let maintenance know and also made a note about it. Hopefully, these issues will be addressed for future guests. Other than those problems, both rooms were clean, and the housekeeping and breakfast staff were very friendly and accommodating.

Staff friendly and helpful, old hotel needs updating inside and outside. The bed frames are noisy when you lay down and anytime you move it sounds like a metal pan in an oven adjusting to the temperatures

Honestly, my only complaint was that it didn't have an elevator. The workout room was nice. Staff was super friendly. Even though you're next to a busy road, you don’t hear it. The beds were super comfortable.

This hotel was conveniently located near family for Thanksgiving. The outside was nice & clean, & we were greeted by a friendly front desk clerk. The room was clean, but we could smell a slightly musty smell from the carpet, as if the carpet has been steam cleaned but not dried properly. The ice maker on our floor didn't work, so I had to go find a working one on another floor. Another downside is the shower's water pressure was so low. Breakfast was good, & the dining area was clean & fully stocked. Lastly, the cleaning crew were very loud early each morning. Both mornings we could hear them talking & laughing loudly before 8:00 a.m. I have to get up very early when I'm home for work, so I love to sleep in when I'm on vacation.

The lady that checked me in was nice and gave us some good information about spots to eat at and places to tour. Both queen size beds were not comfortable and the bed frames was horrible they made noise with every turn or movement. The bottle water was not free as listed it is $1.00. On the 4th day of our stay I noticed I had a dent on my SUV hood. The day of our checkout the male breakfast attendant had a nasty attitude because a young boy got chocolate chips and waffle mix stuck in the waffle maker he scolded the young boy by saying “now I have to clean this up!” His anger carried over to me when I asked him how long it will be before the bacon was done. He told me that he just put it in the oven and asked me if I wanted him to give it to me raw and he proceed to tell me that breakfast is over at 9am. I let him know that I seen him take out the bacon to be cook that’s why I was asking and I repeated my question he finally snapped out of his nasty attitude and talk to me like he was an actual employee by telling me it will be done in 10-15 minutes. When I came back he was cordial than before. But, about 9:30am we had knocks on our door about 3 to 4 times with a female announcing housekeeping. I let her know that we were still in the room. I heard voices talking outside of the door for about 10 minutes. A female and male housekeeper was standing outside of our room with their cleaning cart. I had to tell them that check out was 11:00am in order for them to move.

Our experience at the best western bayou Inn was neither positive nor negative. The night shift workers were not very talkative and would simply gaze at you while attending to phone calls. However, the chef was always friendly and greeted everyone with a pleasant "good morning." Moreover, the food she prepared was absolutely delicious. I would like to give a special shout out to the chef and also to the gentleman at the front desk who assisted us on May 10th at around 4 p.m. Their efforts truly enhanced our stay. Thanks.

The customer service was outstanding and the location was perfect for the event we attended. The rooms were very clean, spacious and I loved that there was a refrigerator and microwave in the room. Joe, at the front desk was beyond amazing and very respectful. Thank you for helping make my family stay at the hotel enjoyable.

Debora at the reception/lobby was great, well, all the staff member that we interacted with at the lobby did great, but Debora was incredibly welcoming and very friendly. The staff at the breakfast area was also great. Thanks!!!

The food was horrible, and they didnt have elevators. The gentlemen at front desk at night, was rude as hell and was unhelpful. I cant rememver his name, but he was a tall black guy. The tv barely had any channels. These were the cons. Most of the staff was on point. Rooms was clean as far as i could tell. And the beds were somewhat comfy. These were the pros.

Great staff ! Very clean ! And the breakfast was full of flavor !!

The property was clean and quiet. Ms. Debra helped my husband and I out tremendously. Orbitz had not sent my reservation to the hotel, so we had to sit and wait for almost an hour. Ms. Debra gave us a list of great places to visit and eat during our wait and each place did not disappoint.

Everything was great until morning. We had checked in at 2:00 AM for one night and asked for an extension for late checkout. Was told we could have an extra hour until noon. But between 10:30 and 11:30 we had knocks on our door 4 or 5 times. Never had experienced that before.

Moist carpets. Came for tournament and kid had a fracture. Asked front desk if we could extend checkout by 30 to 60 minutes as kid could rest as I had to wrap up the packing and he did not accommodate.

The lady at the front desk, Deborah was awesome, she's the reason I would stay there again.

Staff was all very friendly.

It was close to the event center, where we participated in a competition. However, there were no sidewalks so that I couldn't walk there. Morning breakfast was basic and sufficient. The facility and room were clean enough. I had to ask for shampoo, as my room was supplied with only conditioner. The elevator didn't work, but we only managed one flight of steps. It was a good enough place to stay for a brief period. I would stay again if we had an event at the local event center, but other nicer places might be nearby.

Good location and felt safe

Thanks to Vaugh we had a great check in even if it was in the middle of the night. He gave ya great advices about the tours and the city. The room is clean and the bed is comfortable. Breakfast is very enough. The hotel is 15 minutes to the city center and 20 minutes to swamp tours. Perfect and quiet location.

The hotel was located in a great spot with many accessible areas near there.

It s a convenience place for the people want to play golf at the TPC

Easy Check-In with friendly staff. The room was plenty big for a weekend stay. The Inn was located near the Alario Center which was the reason for the trip, but also located near restaurants and stores (if you forgot anything). This is the place to stay if you want to be in New Orleans without being in New Orleans. Just across the River and minutes away from Downtown. Good recommendations from the staff on restaurant options! When I'm back in town, I will book here!

Convenient place to stay away from New Orleans. We check-in for our Cruise tomorrow. They have good choices for food to pick from in the area.

Property is in truck stop area or industrial area. Seems kind of ran down or old. No upgrades. Far from French Quarters(can uber but gets coslty) Its on the otherside of the bridge. In a different city. Area didnt look/seem to safe to stay overnight. I went to a different hotel that was 23 mins away in the French Quarter.

Great location to get to the golf tournament.

Great stay convenient to event center

I had more expectations from Best Western but was a bit disappointed with the stay here. Here's a summary: 1. Breakfast quality was subpar. No bacon. Sausage was dry and small. No boiled eggs. Orange juice had to be requested and it didn't taste good. Waffle was good. 2. TV didn't work. Kept on flashing no signal and kept turning off/on. 3. Shower stall has a "tiny" 2"x2" triangle spot for soap and the tiny shampoo. No place to put the toothbrush or shaver. Water pressure was so low that had to stay longer to wash when shower. 4. Toilet tissue probably was the cheapest ever one ever used. 5. On check out day multiple people came knocking on my door. Told them to come later then at 11:05AM a gentleman came by knocking on door (there was no "Do not disturb sign). Told him I needed a few more mins and he said (not very friendly) that checkout time is 11AM and didn't look very happy (I got out at 11:15). 6. Hotel did not have elevator and my room was all the way to the end on the 2nd floor. 7. Parking was scarce and spaces between cars were tight. I finally tried to squeeze in a spot praying that by opening door I won't bump into other cars (or have other cars bumped me). It is unlikely I will stay at this location again. I've had very good experience with BW but I guess because it's independently own and operated that they didn't need to keep up to the standards.

From check in to check out everything & everyone was excellent. Best free hotel breakfast I’ve ever had.

They shouldn’t have the breakfast included because they can not serve the people. Pathetic

Everyone is right in their reviews The Breakfast is awesome! If you get offered the Grits ask for cheese and some butter and pepper they are delicious waffles fantastic! Honestly our 1st room the sink was clogged they happily changed rooms. My hubby was with us and safe area so it was ok but 2nd room no extra deadbolt. But clean, safe and staff was extremely nice!

Weird smell in the room, did not feel like the hotel was no smoking hotel. Most of the breakfast options were over within the first hour. No choice of bread, potatoes were over even before the first set of people could get in, boiled eggs were too old.

The staff was so helpful! The hot breakfast was delicious! They have some of the best OJ around!

The hot breakfast is delicious! The staff is friendly and helpful!

Breakfast was good. The cook was very nice. Parking was good

Overall experience was good. But in breakfast there was less options for people who doesn’t eat pork.

The room was OK. The beds were not that comfortable. The shower has absolutely no water pressure. There is no bathtub. It was cheaper than the other hotels around and I only needed a room for one night. They have free breakfast but the food is bland and there are no biscuits. No vending machine for drinks. Drinks are two dollars a can sold by the hotel. No vending machine for snacks they had a few snacks that were way overpriced.