Viva Hotel

The best in Bishkek for me.

The best in Bishkek.

The toilet were absolutely disgusting. Did not do proper cleaning at all. They just made it look nice and neat. I highly doubt the pillow classes were even washed. Disappointed. Plus, I pre book the hotel at a certain price online. At checkout, they said increase the price like crazy. :(

I had booked a double room for two nights, paying a higher rate than for a twin room. However, upon arrival, I was given a twin room and informed that no double rooms were available. One staff member was helpful and tried to assist (he also acted as a translator), but the manager was in a bad mood/frustrated and unwilling to refund the price difference. Based on this poor customer experience, I would not recommend the hotel and go in one that cares more about their customers.

The facility was new and clean, and the hospitality of the staffs was very good. The Wi-fi connection was fast and stable. The hotel is located very close to the Osh Bazar and the main street (Prospect Chui) where multiple routes of bus including the airport express bus (#153) are available.