HOTEL GRANADA LOFT

La habitación impecable le sugiero poner una nevera pequeña con agua y productos líquidos de consumo. Felicitó a todo el personal hacen un trabajo excelente buena atención, comunicación, amabilidad. Quedé encantado del hotel espero tenga en cuenta esta sugerencia.

Cuando llegamos al hotel nos informaron que no teniam habitacion para nosotros y nos ofrecieron otras opciones lejos del lugar lo cual no aceptamos. Nos tocó buscar de emergencia otro alojamiento en la zona por el cual pagamos 100 dolares extras a lo que teniamos presupuestados.

me gustó que ese hotel esta cerca de lo bonito de Cali y las personas del Granada Loft son muy agradables. Juliana una persona del hotel me trató muy bien

Nice place! Staff is very attentive and friendly!! Easy to go everywhere in the City

Some of the one stars were a complete guess because I never actually stayed here. Around midnight the night before In was supposed to check in the hotel notified me they didn't have enough rooms to accommodate me and that I needed to cancel my reservation through Expedia. Which I did and booked a last minute, nonrefundable reservation at a different hotel. The next morning I received a message from Granada staff saying they resolved their room issue and that they were looking forward to seeing me check in later that day. Since then, which has been nearly a week, Expedia and I have tried to reach out to the hotel for a refund, which the hotel refuses. So, I make a reservation, hotel tells me to cancel the night before, I cancel, and then the hotel sticks me with a bill anyway. Beware of these scam artists.