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Hotel Zi One Luxury


Amenities

  • Swimming pool

  • Non-Smoking Rooms

  • Room Service

  • Tour Desk

  • Housekeeping

  • Safe-Deposit Box

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Property description

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Across many reviews of Hotel Zi One Luxury, guests praise the friendly staff, convenient location near the beach and shops, and the rooftop pool with views, while noting occasional maintenance issues like limited hot water, slow drains, and intermittent AC.

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Facilities

Mixed

Cleanliness

Mixed

Rooms

Mixed

Service

Mixed

Location

Convenient

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10

Rony

IAN-logo

4 weeks ago

·

Stayed 7 nights

Vert nice! Excellent services
Vert nice! Excellent services

10

Luis

IAN-logo

17 Apr 2026

·

Stayed 4 nights

Breakfast was always fresh and staff were extremely friendly.
Breakfast was always fresh and staff were extremely friendly.

10

Sara

IAN-logo

10 Feb 2026

·

Stayed 2 nights

They are very accommodating and friendly. 10/10 recommend.
They are very accommodating and friendly. 10/10 recommend.

6

geovonni

IAN-logo

12 Jan 2026

·

Stayed 3 nights

Everything was cool
Everything was cool

2

Cira

EXP-logo

22 Dec 2025

·

Stayed 2 nights

Check in was at 3 and didn’t get our key card till almost 4. Not only did we get the room late but the key card never worked for us. There weren’t any towels in the room
Check in was at 3 and didn’t get our key card till almost 4. Not only did we get the room late but the key card never worked for us. There weren’t any towels in the room

Calle 5 # 3 14 Bocagrande, Bocagrande, Cartagena, Colombia

Location

Located in Cartagena (Bocagrande), ZiOne Luxury Hotel Cartagena is a 3-minute walk from Bocagrande Beach and 8 minutes by foot from Castillo Grande Beach. This hotel is 2.2 mi (3.5 km) from Clock Tower and 2.2 mi (3.6 km) from Cartagena de Indias Convention Center.

Centro Comercial Nao(0.1 Miles)

Bocagrande Beach(0.1 Miles)

Rio Cartagena Casino(0.2 Miles)

Castillo Grande Beach(0.4 Miles)

Malecón Bahía de las Ánimas(0.4 Miles)

Castillo Grande Beach Plaza(0.5 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:59

Before 12:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Check-in is at 15:00 and check-out is at 12:00. Early check-in and late check-out are available for a fee, subject to availability.


The property offers wheelchair-accessible facilities, including parking and public areas. Specific details on room accessibility features are not provided.

The hotel is located in Bocagrande, Cartagena de Indias, just 0.1 km from Centro Comercial Nao and 0.2 km from Bocagrande Beach. Other nearby attractions include Rio Cartagena Casino (0.3 km) and Castillo Grande Beach (0.7 km).


Yes, the hotel features an outdoor swimming pool, including a rooftop pool. Specific operational hours and seasonal availability are not provided.


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