Name: Herald Suites Polaris
Address: 45 Polaris St., Makati City, Metro Manila, PH
Price range: 32 $–42 $ per night
Rating: 8.65

Was Gäste sagen

Im Herald Suites Polaris loben Reisende die freundlichen Mitarbeiter, die saubere und gepflegte Boutique-Atmosphäre sowie die günstige Lage in Makati in der Nähe von Restaurants, Einkaufszentren und dem Nachtleben, was Gästen ein gutes Preis-Leistungs-Verhältnis bietet, die Komfort ohne Resort-ähnliche Ausstattung suchen.

Mehrere Bewertungen bemängeln sehr feste oder klumpige Matratzen, gelegentliche Straßen- oder Klimaanlagenlärm und einige Zimmer, die klein oder veraltet wirken. Die Zuverlässigkeit des WLANs ist ein wiederkehrendes Problem, wobei Ausfälle oder ein schwaches Signal festgestellt wurden. Frühstück und das hoteleigene Restaurant werden wegen Geschmack und Preis-Leistungs-Verhältnis allgemein geschätzt, obwohl der Service manchmal langsam sein kann und einige Gäste die Auswahl begrenzt oder die Speisen kalt fanden. Erwarten Sie einen freundlichen und gepflegten Boutique-Aufenthalt an einem zentralen Standort mit einigen Kompromissen.

Leistungen

Sauberkeit

Zimmer

Dienstleistung

Lage

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Gäste stellen fest, dass es weder Pool noch Fitnessraum gibt; die Gesamtausstattung wirkt für Freizeitaktivitäten begrenzt.

Ähnliche Gästebewertungen

8

Reuel

8. Juni 2023

·

Aufenthalt für 3 Nächte

No pools to use to cool off. No equipment to use to exercise.

10

Ruel

12. Sept. 2025

·

Aufenthalt für eine Nacht

The property is well maintained, clean and excellent facilities. Walking distance to shops, malls, clubs night life. Staff are well mannered, helpful and professionally courteous.

10

Keith

29. Nov. 2023

·

Aufenthalt für eine Nacht

Surprisingly upscale. Excellent food and bar service. On the edge of Makati, so other area venues in the immediate area are limited unless you enjoy bars and red light district.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Sauberkeit

Wird häufig als sauber und gut gepflegt in den Zimmern und Gemeinschaftsbereichen gelobt. Einige Bewertungen erwähnen abgenutzte Handtücher und gelegentliche Probleme mit der Entwässerung im Badezimmer.

Ähnliche Gästebewertungen

10

Nathan

26. März 2023

·

Aufenthalt für 3 Nächte

Towels are really bad. Other than that, stay was great! Friendly staff, great location, easy access to everything

10

Itaru

16. Nov. 2025

·

Aufenthalt für eine Nacht

立地も良く、部屋も清潔で良かったです。

10

Edmund

25. Nov. 2025

·

Aufenthalt für 2 Nächte

Boutique Makati-based hotel with a four-star quality that ticks all boxes; highly recommended for their cleanliness, classical and elegant lobby and room design, excellent customer service, delicious breakfast with a variety of choices including Filipino all-time favourites, clean and spacious room with adequate anenities, definitely a must-stay and worth returning, maraming salamat po sa hospitality ninyo!

10

Ruel

12. Sept. 2025

·

Aufenthalt für eine Nacht

The property is well maintained, clean and excellent facilities. Walking distance to shops, malls, clubs night life. Staff are well mannered, helpful and professionally courteous.

10

Anthony

18. Nov. 2025

·

Aufenthalt für 5 Nächte

I jump from one decent hotel to another. For mid tier level hotel, this is the best place I have stayed in so far. Clean, and best of all no roaches or creepy crawlers. I’ve been looking, not a single one inside. They maintained the hotel well. The interior lobby is classy. Although old, it is well kept. Not so fancy room, so if you are staying 70% of your time outside, this is a go place. Near in Makati malls; Greenbelt, Power Plant mall, Century Mall (can be walking distance) Friendly staffs.

10

Leron

9. Jan. 2023

·

Aufenthalt für eine Nacht

Clean hotel with excellent staff

8

Yasuyuki

1. Nov. 2025

·

Aufenthalt für eine Nacht

古いホテルですが、それがまた趣があり良い雰囲気でした。汚すぎず、コスパは良いと思います。

8

SHUICHI

3. Aug. 2025

·

Aufenthalt für eine Nacht

Very nice clean and nice room.

10

Stephanie

27. Okt. 2023

·

Aufenthalt für 3 Nächte

The hotel was very clean, comfortable, and secure. The breakfast that was included was very good. The staff was friendly, professional, and very attentive. I would recommend this hotel to others.

6

Venus

16. Feb. 2023

·

Aufenthalt für 7 Nächte

All the staff are friendly and helpful. Special thanks to Mariam at the front test. Disappointed the on towels provided. The towels were so old and looks dirty and with strings hanging - it looked and feel like towels were used for the provides.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Zimmer

Viele finden die Zimmer für Kurzaufenthalte ausreichend bequem, aber mehrere berichten von sehr festen oder klumpigen Matratzen, veralteter Ausstattung und gelegentlichem Straßen- oder Klimaanlagenlärm, wobei einige Zimmer klein wirken. Das WLAN ist oft unzuverlässig oder langsam.

Ähnliche Gästebewertungen

6

Blaine

31. Jan. 2026

·

Aufenthalt für 2 Nächte

Nice lobby and staff were nice. Upon arrival to My room I noticed the internet was down. I called front desk and they sent a technician who said he’d get IT person and contact me when resolved. Nobody ever called and I only noticed it was fixed later that night. Room was very dated and outlets on nightstand were not functioning. Bed was hard and lumpy. Springs dug into my back. Room is too dark. Shower is poorly designed as water always flowed onto floor. I would’ve rated 2 stars but the breakfast was actually quite good. Restaurant staff were great.

8

GREGG

6. Dez. 2022

·

Aufenthalt für 5 Nächte

Having stayed at other Herald Suites properties before, was looking forward to trying Polaris. On the good side, the hotel is clean, has an interesting design and really quaint old Manila/Havana feel to it, serves a rather good breakfast and is in a part of the city that gives great accessibility to a wide variety of restaurants, malls, museums and other spots you might want to visit. The main downside is the room size. The rooms are really small compared to the other Herald properties. Good enough for a solo traveler for a night, maybe two, but friends/couples will be cramped. Really don't believe these rooms are 28sqm as was advertised. Other than the small room, you'll likely enjoy a stay here.

8

Jay

17. Dez. 2023

·

Aufenthalt für 7 Nächte

So firstly, I really like this hotel, very art deco 1930s vibe. Good breakfast included, location is convenient. Main complaint this time was that the WiFi was awful. Hate to whine about stuff like that but in this day and age it’s important and it was totally unacceptable. Had some issues with getting in my room as well but no big deal. Like this hotel, they need to upgrade the WiFi.

6

Miguel

11. Juli 2023

·

Aufenthalt für 3 Nächte

We were set up in a room that did not have a good AC system. It did not cool well, and it was not insulated well. You could clearly see the outside from the top and sides of the AC unit.

10

Masaya

5. Feb. 2025

·

Aufenthalt für 2 Nächte

新しくは無いものの、部屋は綺麗で快適でした。また、スタッフの方もフレンドリーで丁寧に応対してくれました。5階の部屋でしたが、夜は外の音が聞こえましたが、眠れないほどではありませんでした。治安の不安を感じることなく、グリーンベルト等の大型ショッピングモールまで徒歩で行ける範囲でした。総合的に非常に満足です。

2

Jimmy

16. Jan. 2023

·

Aufenthalt für 3 Nächte

Property was nice, but no way a 5 star experience. Bed was hard rock, could barely sleep properly days I was there. Shower didn't get hot water until 5 minutes after it stays on. AC was not properly placed in the room, which made it tough to control temperature. And it is right next to the bars. So, it gets noisy sometimes.

6

Atsushi

4. Dez. 2025

·

Aufenthalt für 2 Nächte

サービスは良かったが施設が古く、特にエアコンがうるさすぎてよく寝れなかった。

6

Michael

2. Jan. 2024

·

Aufenthalt für 6 Nächte

The Wi-Fi disconnected every five minutes. It's the worst Wi-Fi I ever had in the Philippines. Each room has it's own Wi-Fi connection and passwords for two devices. Neither one of these would stay connected. My twin bed room was nice. The AC worked fine. The hot water kettle and mini fridge worked. No microwave. Breakfast was good. With four choices to order from.

8

Keiichi

23. Sept. 2024

·

Aufenthalt für 4 Nächte

I stayed 4 nights.Every time the cleaning was very well and comfortable.Every staff was so friendly. On the other hand, TV systems were broken and I couldn\'t watch any programs.And the light to indicate "Do not disturb" and"Please clean up" did not work. Location was convenient. We found a Seven Eleven and a laundry shop. The laundry shop delivered to the lobby,which was so helpful.

8

Howard

16. Dez. 2025

·

Aufenthalt für 2 Nächte

Great staff and fantastic restaurant food although a little slow in serving and out of stock of what we wanted to have again. The only really bad thing is that the mattress in our room was so old, it was lumpy with so many hard spots where the springs were and soft where they were not. Had to put another pillow under my hip to avoid the stiffness and pain the next day.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Dienstleistung

Der Service zeichnet sich durch freundliches, höfliches und aufmerksames Personal im gesamten Hotel aus, mit zahlreichen Stammgästen. Gelegentliche Probleme sind langsame Rückmeldung, eine hohe Gebühr für frühes Check-in und vereinzelt Kommunikationsfehler mit dem Management oder bei der Abrechnung.

Ähnliche Gästebewertungen

10

Oliver

23. Okt. 2023

·

Aufenthalt für 6 Nächte

We extended our time here and stayed more than two weeks here. We can only speak highly of this remarkable hotel. After spending an extended period in the Philippines and being rather underwhelmed by the general attitude towards tourists, we consider ourselves incredibly fortunate to have spent our final days in this hotel. Not only does this hotel meet international hospitality standards with impeccable service, but there was also a standout individual, Assistant Resident Manager Mr. Mark De Guzman, who left us utterly speechless. While we were dealing with several family crises back home, Mr. De Guzman was like an angel to us. He was warm, understanding, and incredibly patient. He made us feel that whatever we needed, whatever we asked for, it was his top priority. His hospitality was beyond measure, and it's an immense privilege for the hotel to have him representing them. We will definitely return when we have the chance, and we highly recommend everyone to experience this exceptional Filipino hospitality. For us, this is the only place in Manila from now on.

10

Hans Christian

22. Nov. 2025

·

Aufenthalt für 2 Nächte

The staff: they were friendly, polite, respectful, and helpful. The hotel itself is very beautiful; I would describe it as classy and elegant. Will definitely recommend it to anyone who plans to stay in Makati.

10

Dominic

22. Jan. 2024

·

Aufenthalt für 5 Nächte

staff are well trained in customer service - each one extending needed assistance to various concerns and requests from guests - they go out of their way to ensure a smooth and convenient stay great job to Micah, Nadine, Cory, Marl, Karen, Jasmine, Zerica, Ralph, Mark, Patrick, Luke and security

10

Jose

28. Apr. 2025

·

Aufenthalt für 2 Nächte

The room initially given had a spring mattress with no mattress topper, which felt like sleeping on a piece of plywood. After bringing up the issue to a different clerk at the front desk (Veronica) she switched us to different room with a comfortable bed without issues. I had a good night sleep and even extended my stay for another night.

10

Anthony

18. Nov. 2025

·

Aufenthalt für 5 Nächte

I jump from one decent hotel to another. For mid tier level hotel, this is the best place I have stayed in so far. Clean, and best of all no roaches or creepy crawlers. I’ve been looking, not a single one inside. They maintained the hotel well. The interior lobby is classy. Although old, it is well kept. Not so fancy room, so if you are staying 70% of your time outside, this is a go place. Near in Makati malls; Greenbelt, Power Plant mall, Century Mall (can be walking distance) Friendly staffs.

10

Rose Mary

14. Okt. 2025

·

Aufenthalt für 17 Nächte

Staff are awesome

10

Mats

6. Okt. 2025

·

Aufenthalt für 3 Nächte

Fantastiskt hotell med centralt läge i Manila. Otroligt trevlig och vänlig personal. Frukosten var också väldigt bra. Kunde välja på ett flertal rätter, bordsservering. Mycket prisvärt hotell, återvänder gärna hit !!!

10

Irish Christine

13. Mai 2024

·

Aufenthalt für 2 Nächte

Highly recommended. I am so amazed how professional and friendly all Herald polaris staff. I enjoyed my stay. It's a beautiful hotel for a budget friendly price. Will definitely go back again here.

10

Stephanie

27. Okt. 2023

·

Aufenthalt für 3 Nächte

The hotel was very clean, comfortable, and secure. The breakfast that was included was very good. The staff was friendly, professional, and very attentive. I would recommend this hotel to others.

10

Amanda

15. Feb. 2026

·

Aufenthalt für eine Nacht

We had an excellent stay at Herald Polaris and will come back here again! The staff service was exceptional, the decor is beautiful and it’s conveniently located in Makati- by lots of restaurants, things to do in Makati and close to the airport. Highly recommend!

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Lage

Günstige Basis in Makati in der Nähe von Restaurants, dem Nachtleben und mehreren Einkaufszentren, wobei viele Orte zu Fuß erreichbar sind. Einige Gäste empfanden die unmittelbare Umgebung aufgrund der nahegelegenen Bars als etwas rau oder lärmbelästigend.

Ähnliche Gästebewertungen

10

Jeff

27. Jan. 2025

·

Aufenthalt für 3 Nächte

Beautiful, well maintained property with numerous shopping and dining options within walking distance.

8

Jeffrey

18. Juli 2025

·

Aufenthalt für eine Nacht

It is a boutique colonial style hotel which is only a short distance from the makati central business district.

10

Masaya

5. Feb. 2025

·

Aufenthalt für 2 Nächte

新しくは無いものの、部屋は綺麗で快適でした。また、スタッフの方もフレンドリーで丁寧に応対してくれました。5階の部屋でしたが、夜は外の音が聞こえましたが、眠れないほどではありませんでした。治安の不安を感じることなく、グリーンベルト等の大型ショッピングモールまで徒歩で行ける範囲でした。総合的に非常に満足です。

10

Anthony

18. Nov. 2025

·

Aufenthalt für 5 Nächte

I jump from one decent hotel to another. For mid tier level hotel, this is the best place I have stayed in so far. Clean, and best of all no roaches or creepy crawlers. I’ve been looking, not a single one inside. They maintained the hotel well. The interior lobby is classy. Although old, it is well kept. Not so fancy room, so if you are staying 70% of your time outside, this is a go place. Near in Makati malls; Greenbelt, Power Plant mall, Century Mall (can be walking distance) Friendly staffs.

2

Jimmy

16. Jan. 2023

·

Aufenthalt für 3 Nächte

Property was nice, but no way a 5 star experience. Bed was hard rock, could barely sleep properly days I was there. Shower didn't get hot water until 5 minutes after it stays on. AC was not properly placed in the room, which made it tough to control temperature. And it is right next to the bars. So, it gets noisy sometimes.

8

Irene

4. Jan. 2024

·

Aufenthalt für 2 Nächte

Lunch options were terrible - sotanghon soup was like water with salt and pepper (no flavor, no effort). Charging extra for XS coffee? terrible.Miscommunication with room pricing: paid extra person but no extra bed in 1st night and i was still charged for it. tv remote, internet was always NOT working! remote battery is cheap - should be ready. BUT, bell person and guards were VERY helpful they should get a raise; thats why I have them all good tip. areas around the hotel looks like a ghetto Makati, so filthy and smelly. interior design of hotel lobby looks great but rooms were not as nice

10

Keith

29. Nov. 2023

·

Aufenthalt für eine Nacht

Surprisingly upscale. Excellent food and bar service. On the edge of Makati, so other area venues in the immediate area are limited unless you enjoy bars and red light district.

8

LOURDES

19. Dez. 2023

·

Aufenthalt für 3 Nächte

I like the place nice and clean.Staff are polite and accommodating especially in the Restaurant. Breakfast is good with your won choices.I highly recommend the place for transportation, shopping going to Ayala Malls,very convenient location.

8

Michael

7. Dez. 2023

·

Aufenthalt für 3 Nächte

Herald Suites is a good hotel. My room was large, mini fridge, hot water kettle with instant coffee packets. The AC worked fine, quiet and kept the room cold. Breakfast was included, from 6-10am, order from menu, fast service. Short walk to all the tourist attractions on and around P. Burgos Street. It's a 20 minute walk to the Buendia MRT Station. Would stay again at this hotel.

10

Amanda

15. Feb. 2026

·

Aufenthalt für eine Nacht

We had an excellent stay at Herald Polaris and will come back here again! The staff service was exceptional, the decor is beautiful and it’s conveniently located in Makati- by lots of restaurants, things to do in Makati and close to the airport. Highly recommend!

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Gastronomie

Frühstück und das hoteleigene Restaurant werden häufig für Geschmack und Preis-Leistungs-Verhältnis gelobt. Einige Berichte erwähnen langsamen Service und gelegentlich begrenzte, kalte oder weniger beeindruckende Speisen.

Ähnliche Gästebewertungen

10

Demi

17. Sept. 2025

·

Aufenthalt für eine Nacht

The restaurant staffs are helpful. the food is homey and delicious. the room is clean. I felt a little stuffy though.

10

Sky

31. Okt. 2023

·

Aufenthalt für eine Nacht

Great architecture, quality breakfast

8

Martin

17. Mai 2024

·

Aufenthalt für 11 Nächte

A really great hotel. Art deco to the Max. Excellent food and great service and staff. The only thing is the lack of tv channels that stops this hotel getting 5 stars.

10

Demi

19. Sept. 2025

·

Aufenthalt für eine Nacht

Surprisingly clean and cozy. The food at Aurora cafe was delish.

4

Jose

12. Okt. 2025

·

Aufenthalt für 2 Nächte

breakfast is served cold. limited choices

10

Mats

6. Okt. 2025

·

Aufenthalt für 3 Nächte

Fantastiskt hotell med centralt läge i Manila. Otroligt trevlig och vänlig personal. Frukosten var också väldigt bra. Kunde välja på ett flertal rätter, bordsservering. Mycket prisvärt hotell, återvänder gärna hit !!!

8

RAHIM

21. Jan. 2024

·

Aufenthalt für 4 Nächte

The hotel is nice and the staff are very helpful and polite. The free breakfast is very stingy even when they say breakfast for two and you are only , WiFi not very strong and struggl to download.

8

Howard

16. Dez. 2025

·

Aufenthalt für 2 Nächte

Great staff and fantastic restaurant food although a little slow in serving and out of stock of what we wanted to have again. The only really bad thing is that the mattress in our room was so old, it was lumpy with so many hard spots where the springs were and soft where they were not. Had to put another pillow under my hip to avoid the stiffness and pain the next day.

10

Stephanie

27. Okt. 2023

·

Aufenthalt für 3 Nächte

The hotel was very clean, comfortable, and secure. The breakfast that was included was very good. The staff was friendly, professional, and very attentive. I would recommend this hotel to others.

8

Patrick

18. Jan. 2024

·

Aufenthalt für eine Nacht

Eten is heel lekker. En een beetje te druk op straat

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Monat	Durchschnittspreis
Januar	36 $
Februar	34 $
März	35 $
April	32 $
Mai	32 $
Juni	31 $
Juli	35 $
August	32 $
September	32 $
Oktober	37 $
November	38 $
Dezember	36 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $37	16 $39	17 $33
18 $33	19 $33	20 $33	21 $33	22 $38	23 $39	24 $34
25 $34	26 $34	27 $34	28 $35	29 $34	30 $34	31 $34

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1 $32	2 $32	3 $33	4 $32	5 $33	6 $32	7 $32
8 $32	9 $32	10 $32	11 $32	12 $33	13 $34	14 $34
15 $34	16 $35	17 $34	18 $39	19 $42	20 $40	21 $41
22 $41	23 $37	24 $39	25 $40	26 $40	27 $40	28 $41
29 $32	30 $36

Herald Suites Polaris

Preise für Herald Suites Polaris

Monatliche Durchschnittspreise

Über diese Unterkunft

Lage

Zimmeroptionen

Standardzimmer, 2 Einzelbetten (Multi Use)

Standardzimmer, 1 Doppelbett (Multi Use)

Gästebewertungen zu Herald Suites Polaris

Was Gäste sagen

Richtlinien der Unterkunft

Hinweise zum Check-in

Gut zu wissen

Optionale Extras

Preise für kommende Reisedaten

Unternehmensdetails