Ala Moana Hotel By Chase 'N Rainbows - Hotel Mountain View #2729
From
325 US$
/ noche
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From
325 US$
/ noche
Acerca de esta propiedad
Elige entre las numerosas instalaciones recreativas ofrecidas, que incluyen una piscina al aire libre y gimnasio.
Servicios
Elige entre las numerosas instalaciones recreativas ofrecidas, que incluyen una piscina al aire libre y gimnasio.
Servicios empresariales
Tendrás un centro de negocios, un servicio de recepción las 24 horas y una lavandería a tu disposición. Hay un aparcamiento sin asistencia (de pago) disponible.
Comida
Este hotel cuenta con 3 restaurantes y una cafetería para comer algo. Relájate con un buen refresco en uno de los 2 bares con salón.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 10 habitaciones con aire acondicionado, frigorífico y televisión de pantalla plana. Para los momentos de ocio, tienes una por cable. El cuarto de baño está provisto de ducha y bañera combinadas y secadores de pelo. Entre las comodidades, se incluyen escritorio, microondas y teléfono.
Ubicación
Si decides alojarte en Ala Moana Hotelcondo by Luana Vacation Rental, te encontrarás en una fantástica zona de Honolulú (Ala Moana), a solo unos pasos de Ala Moana Center y a apenas 4 min a pie de Centro de Convenciones de Hawái. Además, este hotel se encuentra a 0,8 km de Ala Moana Beach Park y a 1,9 km de Centro Real de Hawái.
Qué hay cerca
Ala Moana Center(0.1 millas)
Centro de Convenciones de Hawái(0.2 millas)
Ala Wai Harbor(0.2 millas)
Magic Island (península)(0.4 millas)
Lucky Strike Honolulu(0.5 millas)
Ala Moana Beach Park(0.5 millas)
Playa de Magic Island Lagoon(0.8 millas)
Playa Duke Kahanamoku(0.8 millas)
Tiendas Ward Village(0.9 millas)
Parque de la playa de Fort DeRussy(0.9 millas)
Blaisdell Arena(1.1 millas)
Museo de Hawái del Ejército de Estados Unidos(1.2 millas)
Centro Real de Hawái(1.2 millas)
Waikiki Beach Walk(1.3 millas)
Playa Gray's Beach(1.3 millas)
Honolulu, Hawái (HNL - Aeropuerto Internacional Daniel K. Inouye)(8.2 millas)
Kapolei, HI (JRF-Kalaeloa)(23.7 millas)
Aparcamiento
WiFi gratuito
Piscina
Piscina al aire libre
Parking Onsite
Fitness Center (nearby)
Ubicación
410 Atkinson Dr., Ala Moana, Honolulú, Hawái, Estados Unidos
Ala Moana Center (0.1 millas)
Centro de Convenciones de Hawái (0.2 millas)
Ala Wai Harbor (0.2 millas)
Magic Island (península) (0.4 millas)
Lucky Strike Honolulu (0.5 millas)
Ala Moana Beach Park (0.5 millas)
Opciones de habitación
8
Estudio estándar, 1 cama de matrimonio grande (No Resort Fee 19751608)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
297 ft²
BalcónAire acondicionadoNeveraMicroondas
22
Suite ejecutiva, 2 habitaciones, vistas parciales al mar (No Resort Fee 19753326)
Detalles de la oferta
1 Cama Doble Extragrande
y 2 Camas Dobles Grandes
Capacidad: 6
1916 ft²
BalcónZona de comedor independienteAire acondicionadoCocinaSala de estar independiente
28
Ático presidencial, 2 habitaciones, vistas al mar (No Resort Fee 19753307A)
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Cama Doble Grande
Capacidad: 6
1915 ft²
BalcónZona de comedor independienteAire acondicionadoCocinaSala de estar independiente
27
Suite Royal, 2 habitaciones, vistas parciales al mar (No Resort Fee 19753426)
Detalles de la oferta
1 Cama Doble Extragrande
y 2 Camas Dobles Grandes
Capacidad: 6
1916 ft²
BalcónZona de comedor independienteAire acondicionadoCocinaSala de estar independiente
45
Ático presidencial, 4 habitaciones, vistas al mar (No Resort Fee 19753307)
Detalles de la oferta
1 Cama Doble Extragrande
y 4× Camas Dobles Grandes
Capacidad: 8
3063 ft²
BalcónZona de comedor independienteAire acondicionadoCocinaSala de estar independiente
18
Ático Premier, 2 habitaciones, vistas a la ciudad (No Resort Fee 19753313)
Detalles de la oferta
3× Camas Dobles Grandes
Capacidad: 6
1148 ft²
BalcónZona de comedor independienteAire acondicionadoCocina americanaSala de estar independiente
Reseñas de los huéspedes sobre Ala Moana Hotel By Chase 'N Rainbows - Hotel Mountain View #2729
7.3
Bueno
Basado en 258 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En las opiniones, el Ala Moana Hotel, cerca de la playa y con camas king, es elogiado por su práctica ubicación cerca de Ala Moana Center y el centro de convenciones, sus vistas y algunas habitaciones espaciosas, pero la gestión recurrente por parte de terceros, los cargos adicionales y el servicio de limpieza limitado frustran a los huéspedes.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En las opiniones, el Ala Moana Hotel, cerca de la playa y con camas king, es elogiado por su práctica ubicación cerca de Ala Moana Center y el centro de convenciones, sus vistas y algunas habitaciones espaciosas, pero la gestión recurrente por parte de terceros, los cargos adicionales y el servicio de limpieza limitado frustran a los huéspedes.
Varias reseñas aprecian los prácticos servicios en el lugar, como una piscina, un gimnasio, un Starbucks y restaurantes/bares. Entre los inconvenientes que se mencionan están las largas colas para registrarse a última hora de la tarde, la limpieza inconsistente, el ruido ocasional cerca de los ascensores o procedente de la ciudad, y los problemas de mantenimiento en algunas habitaciones. Espere una base conveniente con servicios, pero el servicio y la calidad pueden variar.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Los huéspedes destacan una piscina, un gimnasio y un Starbucks en el lugar. El aparcamiento se describe repetidamente como caro.
Reseñas de huéspedes relacionadas
8
Sue
3 jul 2025
·
Se alojó 10 noches
The property was beautiful clean and plenty of towels ect. But didnt have toilet brushes. We needed more bin holders we where only given 2 for 10 days with kids. And a broom. Or..dust pan and brush to pick up fine stuff, sand in the toilets or kitchen area. A few more Coffee, Tea, Sugar, Salt and Pepper ingredients wouldnt go astray. Its is a lovely big lounge area to feel homely. Just need a bit more for thought...in the kitchen, save buying it. We ended up buying them.and donated them the young guy on the front desk...family man with 4 kids. And gave him a nice tip, for his help planning our way around the city, ubers calls...ect. Our plane arrived at 11.30 so we got in a 2.30 early...4.00 checks seems the norm...but if the room is ready...it shouldnt be a issue..a quick message and we where in. It made our day run more smoothly...sitting around in foyer waiting to get in...was hard. So the front desk allowed us to go into the pool...which we where eternal grateful for. The convenience of being near a major shopping center was great...quick dinner in food courts, made the family life easier for all. Waikiki was too busy for me...but each to there own. Rooms are spacious and views lovely...no need for Air Conditioning that high up.
The property was beautiful clean and plenty of towels ect. But didnt have toilet brushes. We needed more bin holders we where only given 2 for 10 days with kids. And a broom. Or..dust pan and brush to pick up fine stuff, sand in the toilets or kitchen area. A few more Coffee, Tea, Sugar, Salt and Pepper ingredients wouldnt go astray. Its is a lovely big lounge area to feel homely. Just need a bit more for thought...in the kitchen, save buying it. We ended up buying them.and donated them the young guy on the front desk...family man with 4 kids. And gave him a nice tip, for his help planning our way around the city, ubers calls...ect. Our plane arrived at 11.30 so we got in a 2.30 early...4.00 checks seems the norm...but if the room is ready...it shouldnt be a issue..a quick message and we where in. It made our day run more smoothly...sitting around in foyer waiting to get in...was hard. So the front desk allowed us to go into the pool...which we where eternal grateful for. The convenience of being near a major shopping center was great...quick dinner in food courts, made the family life easier for all. Waikiki was too busy for me...but each to there own. Rooms are spacious and views lovely...no need for Air Conditioning that high up.
8
Jason
9 dic 2024
·
Se alojó 4 noches
Pros -lobby, pool, weight room -Starbucks on site -close to shopping & conference centre -staff were friendly Cons -noisy - room was behind elevators, up to 50dB all night long from elevators moving up and down. Complained about it but they couldn’t move us. Stay away from any room ending in ‘01’ regardless of floor. -communication - everything was through email, they were relatively quick to respond unless it was something they couldn’t solve like moving us to a different room because of the noise, in that case they didn’t respond until the next day -no hot tub
Pros -lobby, pool, weight room -Starbucks on site -close to shopping & conference centre -staff were friendly Cons -noisy - room was behind elevators, up to 50dB all night long from elevators moving up and down. Complained about it but they couldn’t move us. Stay away from any room ending in ‘01’ regardless of floor. -communication - everything was through email, they were relatively quick to respond unless it was something they couldn’t solve like moving us to a different room because of the noise, in that case they didn’t respond until the next day -no hot tub
10
Ward
7 abr 2025
·
Se alojó 8 noches
Room and location was fantastic. Amenities great. Loved the restaurant, pool, bar, cafes. Only issue was the lack of response regarding early check in. Arrived at 8.30am (My issue), but check in was 4pm. Emailed multiple times over a few days trying to get an earlier check in. No response. Would recommend this location though.
Room and location was fantastic. Amenities great. Loved the restaurant, pool, bar, cafes. Only issue was the lack of response regarding early check in. Arrived at 8.30am (My issue), but check in was 4pm. Emailed multiple times over a few days trying to get an earlier check in. No response. Would recommend this location though.
10
Claire
11 may 2022
·
Se alojó 8 noches
We booked a 2 bedroom suite and loved it. The unit was on the 34th floor and was spacious with multiple lanais in each room. The kitchen was stocked with 2 blenders which we did not use, but a rice cooker which we used everyday! I would rent this unit again for the size and location. We found that parking was only difficult to find if you come back very late in the evening; this wasn't a problem for us, because we were always back before 9pm. I would absolutely stay here again.
We booked a 2 bedroom suite and loved it. The unit was on the 34th floor and was spacious with multiple lanais in each room. The kitchen was stocked with 2 blenders which we did not use, but a rice cooker which we used everyday! I would rent this unit again for the size and location. We found that parking was only difficult to find if you come back very late in the evening; this wasn't a problem for us, because we were always back before 9pm. I would absolutely stay here again.
8
Arthur
5 feb 2024
·
Se alojó 11 noches
This was a good option at this property. It was the time share side so you have the comfort of the same rooms as the hotels side but you only Have basic room services. They will come in a do a mid stay clean like a vacuum and courtesy change of sheets and towels, but they normally charge extra for this on a shorter stay. We were here for 11 nights so they looked after us pretty well. Nice room with city view but wow, NOISY. Sirens and loud cars, garbage collection in the alley way at 3 am even on the 27th floor it was so loud we could not keep the door open a night. We have stayed on the ocean side before and it was not much better. Honestly, this was worth the savings to stay here with Castle. So close to the mall and beach and bus service is right out front. Car rentals in the lobby and Starbucks makes it very convenient.
This was a good option at this property. It was the time share side so you have the comfort of the same rooms as the hotels side but you only Have basic room services. They will come in a do a mid stay clean like a vacuum and courtesy change of sheets and towels, but they normally charge extra for this on a shorter stay. We were here for 11 nights so they looked after us pretty well. Nice room with city view but wow, NOISY. Sirens and loud cars, garbage collection in the alley way at 3 am even on the 27th floor it was so loud we could not keep the door open a night. We have stayed on the ocean side before and it was not much better. Honestly, this was worth the savings to stay here with Castle. So close to the mall and beach and bus service is right out front. Car rentals in the lobby and Starbucks makes it very convenient.
4
Dale
21 jun 2024
·
Se alojó 7 noches
We rented through Expedia as a package deal. Upon checkin we were told by staff that this was third party and as such there would be no housekeeping, additional towels or any services provided to us. The facility is old and run down. There are 2 floors with laundry services but the laundry on floor 3 had broken down washers for the entire week stay. There is a large homeless population surrounding the facility and they just set up tents and pee all over the sidewalks. Oh and dont even think about using their phones- papers in the rooms say even local calls are charged at $0.75 each. Get real. Do yourself a favor and book elsewhere!
We rented through Expedia as a package deal. Upon checkin we were told by staff that this was third party and as such there would be no housekeeping, additional towels or any services provided to us. The facility is old and run down. There are 2 floors with laundry services but the laundry on floor 3 had broken down washers for the entire week stay. There is a large homeless population surrounding the facility and they just set up tents and pee all over the sidewalks. Oh and dont even think about using their phones- papers in the rooms say even local calls are charged at $0.75 each. Get real. Do yourself a favor and book elsewhere!
4
Vu
3 sept 2023
·
Se alojó 4 noches
They refused to offer room cleaning, and the parking fees were ridiculous. Shouldn’t a hotel provide parking?
They refused to offer room cleaning, and the parking fees were ridiculous. Shouldn’t a hotel provide parking?
6
Deivys
10 jun 2025
·
Se alojó 5 noches
Check-in was frustrating — the manager made us wait a long time while they fixed paperwork issues on their end. Thankfully, Expedia stepped in and resolved everything quickly without me even having to ask. That’s why I always book with them. The hotel’s location is excellent, right next to the mall, which was super convenient with a toddler. We also appreciated the buffet and on-site convenience store. Just be aware that parking is pricey — about $40 per night.
Check-in was frustrating — the manager made us wait a long time while they fixed paperwork issues on their end. Thankfully, Expedia stepped in and resolved everything quickly without me even having to ask. That’s why I always book with them. The hotel’s location is excellent, right next to the mall, which was super convenient with a toddler. We also appreciated the buffet and on-site convenience store. Just be aware that parking is pricey — about $40 per night.
6
Tiffani
1 abr 2024
·
Se alojó 2 noches
Had a good stay, but I have to say, needs a little bit of an update. Room felt clean but lamps by the beds were almost falling out of the wall. We love staying here though for a quick staycation! Bonus that Starbucks is literally downstairs in the lobby.
Had a good stay, but I have to say, needs a little bit of an update. Room felt clean but lamps by the beds were almost falling out of the wall. We love staying here though for a quick staycation! Bonus that Starbucks is literally downstairs in the lobby.
4
NICHOLAS
16 oct 2023
·
Se alojó 7 noches
Hidden Fees apply. Parking available for $35/day. Resort fee applies at $25/day. These hidden fees were not announced until check-in. If known during prepaid booking, would have chosen higher quality hotel for same final price.
Hidden Fees apply. Parking available for $35/day. Resort fee applies at $25/day. These hidden fees were not announced until check-in. If known during prepaid booking, would have chosen higher quality hotel for same final price.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La limpieza es inconsistente: varios huéspedes encontraron las habitaciones limpias, pero otros informaron de moho, ropa de cama o suelos manchados, olores desagradables y, en ocasiones, cucarachas o moho.
Reseñas de huéspedes relacionadas
2
ana
22 may 2024
·
Se alojó 8 noches
The hotel is good but the room we get has to many problems on the bathroom, The shower is very small and with very little water pressure it is very difficult to take showers, the sink was plugged and they took more the two days to fix it. we found out have cockroaches. The fridge was not working good. They don’t have service of recollection of garbage so we have to take care of it
The hotel is good but the room we get has to many problems on the bathroom, The shower is very small and with very little water pressure it is very difficult to take showers, the sink was plugged and they took more the two days to fix it. we found out have cockroaches. The fridge was not working good. They don’t have service of recollection of garbage so we have to take care of it
2
Ofelia
20 oct 2024
·
Se alojó 5 noches
We went to check in a little early & was told that this was a privately owned room. We were not allowed to check in till 3 pm. We waited. Then while checking in, we were told of ALL these added fees that were being applied. What a disappointment and very frustrating way to start our vacation. We couldn’t cxl the reservations because of more added another fees. Finally get our keys. Go to the bathroom, there is a big hair ball by the shower, the towel had moldly yellow brown & black stains on them. I tried to message & call the contact info numerous times. The number didn’t work & chat/msg told me someone will contact me with a few days. No one contacted us. Never got any new towels or any service. We left early and no response still. Very disappointed and appalled. Ala Moana Hotel couldn’t do anything about it because it was privately own. The staff has encountered too many complaints time & time again & would not like to endure that experience for the guests but there’s nothing they can do. Having privately owned rooms in a Hotel such as Ala Moana doesn’t make any scene.
We went to check in a little early & was told that this was a privately owned room. We were not allowed to check in till 3 pm. We waited. Then while checking in, we were told of ALL these added fees that were being applied. What a disappointment and very frustrating way to start our vacation. We couldn’t cxl the reservations because of more added another fees. Finally get our keys. Go to the bathroom, there is a big hair ball by the shower, the towel had moldly yellow brown & black stains on them. I tried to message & call the contact info numerous times. The number didn’t work & chat/msg told me someone will contact me with a few days. No one contacted us. Never got any new towels or any service. We left early and no response still. Very disappointed and appalled. Ala Moana Hotel couldn’t do anything about it because it was privately own. The staff has encountered too many complaints time & time again & would not like to endure that experience for the guests but there’s nothing they can do. Having privately owned rooms in a Hotel such as Ala Moana doesn’t make any scene.
8
Sue
3 jul 2025
·
Se alojó 10 noches
The property was beautiful clean and plenty of towels ect. But didnt have toilet brushes. We needed more bin holders we where only given 2 for 10 days with kids. And a broom. Or..dust pan and brush to pick up fine stuff, sand in the toilets or kitchen area. A few more Coffee, Tea, Sugar, Salt and Pepper ingredients wouldnt go astray. Its is a lovely big lounge area to feel homely. Just need a bit more for thought...in the kitchen, save buying it. We ended up buying them.and donated them the young guy on the front desk...family man with 4 kids. And gave him a nice tip, for his help planning our way around the city, ubers calls...ect. Our plane arrived at 11.30 so we got in a 2.30 early...4.00 checks seems the norm...but if the room is ready...it shouldnt be a issue..a quick message and we where in. It made our day run more smoothly...sitting around in foyer waiting to get in...was hard. So the front desk allowed us to go into the pool...which we where eternal grateful for. The convenience of being near a major shopping center was great...quick dinner in food courts, made the family life easier for all. Waikiki was too busy for me...but each to there own. Rooms are spacious and views lovely...no need for Air Conditioning that high up.
The property was beautiful clean and plenty of towels ect. But didnt have toilet brushes. We needed more bin holders we where only given 2 for 10 days with kids. And a broom. Or..dust pan and brush to pick up fine stuff, sand in the toilets or kitchen area. A few more Coffee, Tea, Sugar, Salt and Pepper ingredients wouldnt go astray. Its is a lovely big lounge area to feel homely. Just need a bit more for thought...in the kitchen, save buying it. We ended up buying them.and donated them the young guy on the front desk...family man with 4 kids. And gave him a nice tip, for his help planning our way around the city, ubers calls...ect. Our plane arrived at 11.30 so we got in a 2.30 early...4.00 checks seems the norm...but if the room is ready...it shouldnt be a issue..a quick message and we where in. It made our day run more smoothly...sitting around in foyer waiting to get in...was hard. So the front desk allowed us to go into the pool...which we where eternal grateful for. The convenience of being near a major shopping center was great...quick dinner in food courts, made the family life easier for all. Waikiki was too busy for me...but each to there own. Rooms are spacious and views lovely...no need for Air Conditioning that high up.
10
Tao
4 feb 2025
·
Se alojó 4 noches
Clean place. Roomy.
Clean place. Roomy.
8
NAOUFEL
9 nov 2024
·
Se alojó 7 noches
Great location, the room was clean and we had great time
Great location, the room was clean and we had great time
8
Sean
15 jun 2025
·
Se alojó 3 noches
Room could have been cleaner. The shower curtain had mildew in it.
Room could have been cleaner. The shower curtain had mildew in it.
10
Kelsey Marie Kuulei Miliama Haina
30 mar 2025
·
Se alojó 3 noches
The room was clean and better than we expected. A great view and we got to enjoy the fireworks show which was welcomed surprise! We enjoyed being able to walk to the mall which was so convenient. The staff were very friendly and helpful. We would definitely stay again!
The room was clean and better than we expected. A great view and we got to enjoy the fireworks show which was welcomed surprise! We enjoyed being able to walk to the mall which was so convenient. The staff were very friendly and helpful. We would definitely stay again!
4
Amanda
20 nov 2024
·
Se alojó 5 noches
There were visible roaches in the drawers and crawled in my luggage. Could not kill it. Dead roaches in the room.
There were visible roaches in the drawers and crawled in my luggage. Could not kill it. Dead roaches in the room.
4
Ann Marie
18 nov 2024
·
Se alojó 3 noches
No coffee, tea or creamer provided. Coffee maker is an old machine, drip style. Floor had coffee stains with grinds. Bathroom light was flickering and dim, and bathroom had no functioning extraction fan. Small soap, shampoo and lotion for 2 persons for 4 days. The AC was very noisy. The bed was comfortable and the balcony view was pleasant.
No coffee, tea or creamer provided. Coffee maker is an old machine, drip style. Floor had coffee stains with grinds. Bathroom light was flickering and dim, and bathroom had no functioning extraction fan. Small soap, shampoo and lotion for 2 persons for 4 days. The AC was very noisy. The bed was comfortable and the balcony view was pleasant.
10
Ryan
17 jul 2025
·
Se alojó 5 noches
Amazing stay very upscale and clean. Views are amazing near shopping center. Stayed for the half marathon and near the convention center.
Amazing stay very upscale and clean. Views are amazing near shopping center. Stayed for the half marathon and near the convention center.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones varían ampliamente, desde unidades espaciosas con vistas y camas cómodas hasta espacios más antiguos o pequeños con ruido procedente de los ascensores o de la ciudad y problemas de mantenimiento como un aire acondicionado débil, accesorios rotos o electrodomésticos defectuosos.
Reseñas de huéspedes relacionadas
10
CHERYL
10 abr 2023
·
Se alojó 2 noches
It was a very spacious unit. would love staying there again.
It was a very spacious unit. would love staying there again.
8
Sue
3 jul 2025
·
Se alojó 10 noches
The property was beautiful clean and plenty of towels ect. But didnt have toilet brushes. We needed more bin holders we where only given 2 for 10 days with kids. And a broom. Or..dust pan and brush to pick up fine stuff, sand in the toilets or kitchen area. A few more Coffee, Tea, Sugar, Salt and Pepper ingredients wouldnt go astray. Its is a lovely big lounge area to feel homely. Just need a bit more for thought...in the kitchen, save buying it. We ended up buying them.and donated them the young guy on the front desk...family man with 4 kids. And gave him a nice tip, for his help planning our way around the city, ubers calls...ect. Our plane arrived at 11.30 so we got in a 2.30 early...4.00 checks seems the norm...but if the room is ready...it shouldnt be a issue..a quick message and we where in. It made our day run more smoothly...sitting around in foyer waiting to get in...was hard. So the front desk allowed us to go into the pool...which we where eternal grateful for. The convenience of being near a major shopping center was great...quick dinner in food courts, made the family life easier for all. Waikiki was too busy for me...but each to there own. Rooms are spacious and views lovely...no need for Air Conditioning that high up.
The property was beautiful clean and plenty of towels ect. But didnt have toilet brushes. We needed more bin holders we where only given 2 for 10 days with kids. And a broom. Or..dust pan and brush to pick up fine stuff, sand in the toilets or kitchen area. A few more Coffee, Tea, Sugar, Salt and Pepper ingredients wouldnt go astray. Its is a lovely big lounge area to feel homely. Just need a bit more for thought...in the kitchen, save buying it. We ended up buying them.and donated them the young guy on the front desk...family man with 4 kids. And gave him a nice tip, for his help planning our way around the city, ubers calls...ect. Our plane arrived at 11.30 so we got in a 2.30 early...4.00 checks seems the norm...but if the room is ready...it shouldnt be a issue..a quick message and we where in. It made our day run more smoothly...sitting around in foyer waiting to get in...was hard. So the front desk allowed us to go into the pool...which we where eternal grateful for. The convenience of being near a major shopping center was great...quick dinner in food courts, made the family life easier for all. Waikiki was too busy for me...but each to there own. Rooms are spacious and views lovely...no need for Air Conditioning that high up.
8
Jason
9 dic 2024
·
Se alojó 4 noches
Pros -lobby, pool, weight room -Starbucks on site -close to shopping & conference centre -staff were friendly Cons -noisy - room was behind elevators, up to 50dB all night long from elevators moving up and down. Complained about it but they couldn’t move us. Stay away from any room ending in ‘01’ regardless of floor. -communication - everything was through email, they were relatively quick to respond unless it was something they couldn’t solve like moving us to a different room because of the noise, in that case they didn’t respond until the next day -no hot tub
Pros -lobby, pool, weight room -Starbucks on site -close to shopping & conference centre -staff were friendly Cons -noisy - room was behind elevators, up to 50dB all night long from elevators moving up and down. Complained about it but they couldn’t move us. Stay away from any room ending in ‘01’ regardless of floor. -communication - everything was through email, they were relatively quick to respond unless it was something they couldn’t solve like moving us to a different room because of the noise, in that case they didn’t respond until the next day -no hot tub
10
Claire
11 may 2022
·
Se alojó 8 noches
We booked a 2 bedroom suite and loved it. The unit was on the 34th floor and was spacious with multiple lanais in each room. The kitchen was stocked with 2 blenders which we did not use, but a rice cooker which we used everyday! I would rent this unit again for the size and location. We found that parking was only difficult to find if you come back very late in the evening; this wasn't a problem for us, because we were always back before 9pm. I would absolutely stay here again.
We booked a 2 bedroom suite and loved it. The unit was on the 34th floor and was spacious with multiple lanais in each room. The kitchen was stocked with 2 blenders which we did not use, but a rice cooker which we used everyday! I would rent this unit again for the size and location. We found that parking was only difficult to find if you come back very late in the evening; this wasn't a problem for us, because we were always back before 9pm. I would absolutely stay here again.
2
Jackie
3 ago 2024
·
Se alojó 4 noches
Do not recommend. I was freezing the first day because ac would not stop running could not get a hold of anybody until a day before our flight then the toilet started leaking just a horrible experience I will not be booking again property owner is unreliable and did not communicate at all Completely dissatisfied & owner will not even issue a partial refund. Never again
Do not recommend. I was freezing the first day because ac would not stop running could not get a hold of anybody until a day before our flight then the toilet started leaking just a horrible experience I will not be booking again property owner is unreliable and did not communicate at all Completely dissatisfied & owner will not even issue a partial refund. Never again
10
Kelsey Marie Kuulei Miliama Haina
30 mar 2025
·
Se alojó 3 noches
The room was clean and better than we expected. A great view and we got to enjoy the fireworks show which was welcomed surprise! We enjoyed being able to walk to the mall which was so convenient. The staff were very friendly and helpful. We would definitely stay again!
The room was clean and better than we expected. A great view and we got to enjoy the fireworks show which was welcomed surprise! We enjoyed being able to walk to the mall which was so convenient. The staff were very friendly and helpful. We would definitely stay again!
4
Ann Marie
18 nov 2024
·
Se alojó 3 noches
No coffee, tea or creamer provided. Coffee maker is an old machine, drip style. Floor had coffee stains with grinds. Bathroom light was flickering and dim, and bathroom had no functioning extraction fan. Small soap, shampoo and lotion for 2 persons for 4 days. The AC was very noisy. The bed was comfortable and the balcony view was pleasant.
No coffee, tea or creamer provided. Coffee maker is an old machine, drip style. Floor had coffee stains with grinds. Bathroom light was flickering and dim, and bathroom had no functioning extraction fan. Small soap, shampoo and lotion for 2 persons for 4 days. The AC was very noisy. The bed was comfortable and the balcony view was pleasant.
6
Tiffani
1 abr 2024
·
Se alojó 2 noches
Had a good stay, but I have to say, needs a little bit of an update. Room felt clean but lamps by the beds were almost falling out of the wall. We love staying here though for a quick staycation! Bonus that Starbucks is literally downstairs in the lobby.
Had a good stay, but I have to say, needs a little bit of an update. Room felt clean but lamps by the beds were almost falling out of the wall. We love staying here though for a quick staycation! Bonus that Starbucks is literally downstairs in the lobby.
10
Bruce
1 feb 2025
·
Se alojó 6 noches
1901 is near the elevators, but the convenience of the short distance and some of the fastest elevators in existence outweigh the distraction of the elevator noise. This is our third time on the property, and we enjoy the convenience of the location to the center and nearby restaurants.
1901 is near the elevators, but the convenience of the short distance and some of the fastest elevators in existence outweigh the distraction of the elevator noise. This is our third time on the property, and we enjoy the convenience of the location to the center and nearby restaurants.
2
SHONDA
17 mar 2025
·
Se alojó 4 noches
Dirty. Very small. Smells of smoke. Dirty sheets. Only full beds. Do not ever stay at the Ala Moana Condos. They are not a condo Only a scam
Dirty. Very small. Smells of smoke. Dirty sheets. Only full beds. Do not ever stay at the Ala Moana Condos. They are not a condo Only a scam
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es mixto: muchas estancias son en unidades gestionadas de forma privada con un apoyo limitado por parte del hotel, poco o ningún servicio de limpieza y suministros limitados, además de frecuentes quejas sobre cargos adicionales no revelados y una comunicación lenta o que no responde. Algunos huéspedes mencionan un personal amable y un registro fácil.
Reseñas de huéspedes relacionadas
6
Dera-Lynn
16 ene 2024
·
Se alojó 2 noches
Upon booking you are charged a resort fee. Upon checking in you are also charged a resort fee and a Check in/out fee. The fee was not disclosed until a day before checking in and not upon booking. I assumed I paid for that fee when I booked as it clearly stated it. The blankets were very thin. You are unable to ask for additional items while there. There is a fee of $25 if you request an additional towel. The towel was not an issue. The blanket was the issue for our stay. I left a voicemail requesting a blanket, but they did not respond.
Upon booking you are charged a resort fee. Upon checking in you are also charged a resort fee and a Check in/out fee. The fee was not disclosed until a day before checking in and not upon booking. I assumed I paid for that fee when I booked as it clearly stated it. The blankets were very thin. You are unable to ask for additional items while there. There is a fee of $25 if you request an additional towel. The towel was not an issue. The blanket was the issue for our stay. I left a voicemail requesting a blanket, but they did not respond.
4
Tiffani
22 may 2025
·
Se alojó 5 noches
There are extra fees you have to pay after booking the accommodation, such as a resort fee and check in fee. I booked this accommodation because I thought it’d be cheaper than other options. They also only provide a limited supply of toiletries and will charge you for toilet paper. Overall, people are better off booking through the actual Ala Moana Hotel because it comes out being the same price and you can get house keeping, etc.
There are extra fees you have to pay after booking the accommodation, such as a resort fee and check in fee. I booked this accommodation because I thought it’d be cheaper than other options. They also only provide a limited supply of toiletries and will charge you for toilet paper. Overall, people are better off booking through the actual Ala Moana Hotel because it comes out being the same price and you can get house keeping, etc.
2
Ofelia
20 oct 2024
·
Se alojó 5 noches
We went to check in a little early & was told that this was a privately owned room. We were not allowed to check in till 3 pm. We waited. Then while checking in, we were told of ALL these added fees that were being applied. What a disappointment and very frustrating way to start our vacation. We couldn’t cxl the reservations because of more added another fees. Finally get our keys. Go to the bathroom, there is a big hair ball by the shower, the towel had moldly yellow brown & black stains on them. I tried to message & call the contact info numerous times. The number didn’t work & chat/msg told me someone will contact me with a few days. No one contacted us. Never got any new towels or any service. We left early and no response still. Very disappointed and appalled. Ala Moana Hotel couldn’t do anything about it because it was privately own. The staff has encountered too many complaints time & time again & would not like to endure that experience for the guests but there’s nothing they can do. Having privately owned rooms in a Hotel such as Ala Moana doesn’t make any scene.
We went to check in a little early & was told that this was a privately owned room. We were not allowed to check in till 3 pm. We waited. Then while checking in, we were told of ALL these added fees that were being applied. What a disappointment and very frustrating way to start our vacation. We couldn’t cxl the reservations because of more added another fees. Finally get our keys. Go to the bathroom, there is a big hair ball by the shower, the towel had moldly yellow brown & black stains on them. I tried to message & call the contact info numerous times. The number didn’t work & chat/msg told me someone will contact me with a few days. No one contacted us. Never got any new towels or any service. We left early and no response still. Very disappointed and appalled. Ala Moana Hotel couldn’t do anything about it because it was privately own. The staff has encountered too many complaints time & time again & would not like to endure that experience for the guests but there’s nothing they can do. Having privately owned rooms in a Hotel such as Ala Moana doesn’t make any scene.
2
Dorothy
5 nov 2024
·
Se alojó 6 noches
Once you book your reservation, you think you’ve paid everything but nope. Day before check in, email is sent about hotel fees. Hotel fees include a daily charge for “hotel service fee” but when I call hotel for trash service or any maintenance, they said people who rent from Zello do not get access to hotel services. When I inquired about what I am paying a service fee for if not service, front desk said “for check in and check out”. That is something they help with once each yet I am required to pay a service fee for every day I stay at the hotel (6 days total). Ridiculous pricing and lack of communication.
Once you book your reservation, you think you’ve paid everything but nope. Day before check in, email is sent about hotel fees. Hotel fees include a daily charge for “hotel service fee” but when I call hotel for trash service or any maintenance, they said people who rent from Zello do not get access to hotel services. When I inquired about what I am paying a service fee for if not service, front desk said “for check in and check out”. That is something they help with once each yet I am required to pay a service fee for every day I stay at the hotel (6 days total). Ridiculous pricing and lack of communication.
2
JAMES
29 sept 2024
·
Se alojó 4 noches
I booked thru third party from Hotel.com. which have different set of rules and policy . Hotel.com policy do not apply here. Ala Moana Hotel carry no control of Condo booking policy. Sample : 10am checkout, no daily room cleaning service.no inroom safe, toilet paper and towels are liimited. More hidden fee like checkin fee. If you are okay with my problem , go ahead and book it. Be careful.
I booked thru third party from Hotel.com. which have different set of rules and policy . Hotel.com policy do not apply here. Ala Moana Hotel carry no control of Condo booking policy. Sample : 10am checkout, no daily room cleaning service.no inroom safe, toilet paper and towels are liimited. More hidden fee like checkin fee. If you are okay with my problem , go ahead and book it. Be careful.
4
Andrew
19 sept 2022
·
Se alojó 7 noches
The property is in a convenient location. However, it's not managed by the hotel, but through a different real estate agency. Its check-in is still done by the hotel though with a very long line around 4:00 pm. It took us over an hour to get through. This is unexpectedly long wait and upset some family members.
The property is in a convenient location. However, it's not managed by the hotel, but through a different real estate agency. Its check-in is still done by the hotel though with a very long line around 4:00 pm. It took us over an hour to get through. This is unexpectedly long wait and upset some family members.
8
ryosaku
21 feb 2025
·
Se alojó 9 noches
Overall experience good. No communication regarding house keeping or clean towels without extra costs.
Overall experience good. No communication regarding house keeping or clean towels without extra costs.
6
Kenneth
9 feb 2024
·
Se alojó 7 noches
I would give the hotel a solid three stars. As for Orgoto, don’t expect to get a response from them if you need anything. I would recommend booking the hotel directly. You will have housekeeping as well as help from the front desk.
I would give the hotel a solid three stars. As for Orgoto, don’t expect to get a response from them if you need anything. I would recommend booking the hotel directly. You will have housekeeping as well as help from the front desk.
6
Deivys
10 jun 2025
·
Se alojó 5 noches
Check-in was frustrating — the manager made us wait a long time while they fixed paperwork issues on their end. Thankfully, Expedia stepped in and resolved everything quickly without me even having to ask. That’s why I always book with them. The hotel’s location is excellent, right next to the mall, which was super convenient with a toddler. We also appreciated the buffet and on-site convenience store. Just be aware that parking is pricey — about $40 per night.
Check-in was frustrating — the manager made us wait a long time while they fixed paperwork issues on their end. Thankfully, Expedia stepped in and resolved everything quickly without me even having to ask. That’s why I always book with them. The hotel’s location is excellent, right next to the mall, which was super convenient with a toddler. We also appreciated the buffet and on-site convenience store. Just be aware that parking is pricey — about $40 per night.
6
ERIC
23 may 2025
·
Se alojó 2 noches
The room is in a large hotel whose front desk checks you in and informs you that you are not a guest of their managed area of the hotel and therefore they are not responsible for you. It’s not a good feeling of welcome - warmth — or as they say in Hawaii — no Aloha! Room is clean with a nice view — but it’s weird. There is no shower body soap. The Toilet paper roll with a 75% used size. A Kleenex box with only a single tissue with no replacement box. Next time I stay there I’ll get a room in the hotel managed side.
The room is in a large hotel whose front desk checks you in and informs you that you are not a guest of their managed area of the hotel and therefore they are not responsible for you. It’s not a good feeling of welcome - warmth — or as they say in Hawaii — no Aloha! Room is clean with a nice view — but it’s weird. There is no shower body soap. The Toilet paper roll with a 75% used size. A Kleenex box with only a single tissue with no replacement box. Next time I stay there I’ll get a room in the hotel managed side.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
La ubicación es elogiada constantemente por su cercanía al Ala Moana Center y a una corta distancia a pie del centro de convenciones, con fácil acceso a autobuses y al área de playa/parque. Es una base conveniente para ir de compras y asistir a eventos.
Reseñas de huéspedes relacionadas
8
Sue
3 jul 2025
·
Se alojó 10 noches
The property was beautiful clean and plenty of towels ect. But didnt have toilet brushes. We needed more bin holders we where only given 2 for 10 days with kids. And a broom. Or..dust pan and brush to pick up fine stuff, sand in the toilets or kitchen area. A few more Coffee, Tea, Sugar, Salt and Pepper ingredients wouldnt go astray. Its is a lovely big lounge area to feel homely. Just need a bit more for thought...in the kitchen, save buying it. We ended up buying them.and donated them the young guy on the front desk...family man with 4 kids. And gave him a nice tip, for his help planning our way around the city, ubers calls...ect. Our plane arrived at 11.30 so we got in a 2.30 early...4.00 checks seems the norm...but if the room is ready...it shouldnt be a issue..a quick message and we where in. It made our day run more smoothly...sitting around in foyer waiting to get in...was hard. So the front desk allowed us to go into the pool...which we where eternal grateful for. The convenience of being near a major shopping center was great...quick dinner in food courts, made the family life easier for all. Waikiki was too busy for me...but each to there own. Rooms are spacious and views lovely...no need for Air Conditioning that high up.
The property was beautiful clean and plenty of towels ect. But didnt have toilet brushes. We needed more bin holders we where only given 2 for 10 days with kids. And a broom. Or..dust pan and brush to pick up fine stuff, sand in the toilets or kitchen area. A few more Coffee, Tea, Sugar, Salt and Pepper ingredients wouldnt go astray. Its is a lovely big lounge area to feel homely. Just need a bit more for thought...in the kitchen, save buying it. We ended up buying them.and donated them the young guy on the front desk...family man with 4 kids. And gave him a nice tip, for his help planning our way around the city, ubers calls...ect. Our plane arrived at 11.30 so we got in a 2.30 early...4.00 checks seems the norm...but if the room is ready...it shouldnt be a issue..a quick message and we where in. It made our day run more smoothly...sitting around in foyer waiting to get in...was hard. So the front desk allowed us to go into the pool...which we where eternal grateful for. The convenience of being near a major shopping center was great...quick dinner in food courts, made the family life easier for all. Waikiki was too busy for me...but each to there own. Rooms are spacious and views lovely...no need for Air Conditioning that high up.
10
Sean
9 feb 2025
·
Se alojó 3 noches
We travel inter Island several times a year and enjoy not only the accommodations but the access to Ala Moana shopping center as well. Makes our regular medical trips so much more enjoyable.
We travel inter Island several times a year and enjoy not only the accommodations but the access to Ala Moana shopping center as well. Makes our regular medical trips so much more enjoyable.
8
Mari
19 oct 2022
·
Se alojó 7 noches
Price was good, close to Ala Moana Mall and Park.
Price was good, close to Ala Moana Mall and Park.
8
Eunice
21 ene 2025
·
Se alojó 2 noches
*Easy check in *Paid extra fees at check in (which was due to booking through outside party - and privately owned room) - fees were outlined at booking - multiple reminders sent through email leading up to check in. Make sure to read the fine print or else you’ll be surprised at check in with the extra charges. *no hairdryer in room. Iron, refrigerator, and microwave available in room. *property is next to Ala Moana Shopping Center and a 5 min walk to the Honolulu Convention Center.
*Easy check in *Paid extra fees at check in (which was due to booking through outside party - and privately owned room) - fees were outlined at booking - multiple reminders sent through email leading up to check in. Make sure to read the fine print or else you’ll be surprised at check in with the extra charges. *no hairdryer in room. Iron, refrigerator, and microwave available in room. *property is next to Ala Moana Shopping Center and a 5 min walk to the Honolulu Convention Center.
10
Eduard and Julz
25 mar 2025
·
Se alojó 6 noches
We wanted to try out a new location. We had a car to drive to the beach but there is one not too far if you're walking.
We wanted to try out a new location. We had a car to drive to the beach but there is one not too far if you're walking.
10
Kelsey Marie Kuulei Miliama Haina
30 mar 2025
·
Se alojó 3 noches
The room was clean and better than we expected. A great view and we got to enjoy the fireworks show which was welcomed surprise! We enjoyed being able to walk to the mall which was so convenient. The staff were very friendly and helpful. We would definitely stay again!
The room was clean and better than we expected. A great view and we got to enjoy the fireworks show which was welcomed surprise! We enjoyed being able to walk to the mall which was so convenient. The staff were very friendly and helpful. We would definitely stay again!
10
Victor
9 sept 2024
·
Se alojó 3 noches
Excellent location
Excellent location
6
Deivys
10 jun 2025
·
Se alojó 5 noches
Check-in was frustrating — the manager made us wait a long time while they fixed paperwork issues on their end. Thankfully, Expedia stepped in and resolved everything quickly without me even having to ask. That’s why I always book with them. The hotel’s location is excellent, right next to the mall, which was super convenient with a toddler. We also appreciated the buffet and on-site convenience store. Just be aware that parking is pricey — about $40 per night.
Check-in was frustrating — the manager made us wait a long time while they fixed paperwork issues on their end. Thankfully, Expedia stepped in and resolved everything quickly without me even having to ask. That’s why I always book with them. The hotel’s location is excellent, right next to the mall, which was super convenient with a toddler. We also appreciated the buffet and on-site convenience store. Just be aware that parking is pricey — about $40 per night.
8
Stacy
22 may 2024
·
Se alojó 7 noches
I liked the convenience
I liked the convenience
10
Ryan
17 jul 2025
·
Se alojó 5 noches
Amazing stay very upscale and clean. Views are amazing near shopping center. Stayed for the half marathon and near the convention center.
Amazing stay very upscale and clean. Views are amazing near shopping center. Stayed for the half marathon and near the convention center.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Las menciones son breves y positivas, destacando un Starbucks en el lugar y un buffet; la mayoría de la variedad gastronómica proviene del centro comercial adyacente.
Reseñas de huéspedes relacionadas
10
Adriana
2 sept 2024
·
Se alojó 4 noches
Everything was fine Store r close Fast food and restaurant near the hotel
Everything was fine Store r close Fast food and restaurant near the hotel
8
Sue
3 jul 2025
·
Se alojó 10 noches
The property was beautiful clean and plenty of towels ect. But didnt have toilet brushes. We needed more bin holders we where only given 2 for 10 days with kids. And a broom. Or..dust pan and brush to pick up fine stuff, sand in the toilets or kitchen area. A few more Coffee, Tea, Sugar, Salt and Pepper ingredients wouldnt go astray. Its is a lovely big lounge area to feel homely. Just need a bit more for thought...in the kitchen, save buying it. We ended up buying them.and donated them the young guy on the front desk...family man with 4 kids. And gave him a nice tip, for his help planning our way around the city, ubers calls...ect. Our plane arrived at 11.30 so we got in a 2.30 early...4.00 checks seems the norm...but if the room is ready...it shouldnt be a issue..a quick message and we where in. It made our day run more smoothly...sitting around in foyer waiting to get in...was hard. So the front desk allowed us to go into the pool...which we where eternal grateful for. The convenience of being near a major shopping center was great...quick dinner in food courts, made the family life easier for all. Waikiki was too busy for me...but each to there own. Rooms are spacious and views lovely...no need for Air Conditioning that high up.
The property was beautiful clean and plenty of towels ect. But didnt have toilet brushes. We needed more bin holders we where only given 2 for 10 days with kids. And a broom. Or..dust pan and brush to pick up fine stuff, sand in the toilets or kitchen area. A few more Coffee, Tea, Sugar, Salt and Pepper ingredients wouldnt go astray. Its is a lovely big lounge area to feel homely. Just need a bit more for thought...in the kitchen, save buying it. We ended up buying them.and donated them the young guy on the front desk...family man with 4 kids. And gave him a nice tip, for his help planning our way around the city, ubers calls...ect. Our plane arrived at 11.30 so we got in a 2.30 early...4.00 checks seems the norm...but if the room is ready...it shouldnt be a issue..a quick message and we where in. It made our day run more smoothly...sitting around in foyer waiting to get in...was hard. So the front desk allowed us to go into the pool...which we where eternal grateful for. The convenience of being near a major shopping center was great...quick dinner in food courts, made the family life easier for all. Waikiki was too busy for me...but each to there own. Rooms are spacious and views lovely...no need for Air Conditioning that high up.
8
Jason
9 dic 2024
·
Se alojó 4 noches
Pros -lobby, pool, weight room -Starbucks on site -close to shopping & conference centre -staff were friendly Cons -noisy - room was behind elevators, up to 50dB all night long from elevators moving up and down. Complained about it but they couldn’t move us. Stay away from any room ending in ‘01’ regardless of floor. -communication - everything was through email, they were relatively quick to respond unless it was something they couldn’t solve like moving us to a different room because of the noise, in that case they didn’t respond until the next day -no hot tub
Pros -lobby, pool, weight room -Starbucks on site -close to shopping & conference centre -staff were friendly Cons -noisy - room was behind elevators, up to 50dB all night long from elevators moving up and down. Complained about it but they couldn’t move us. Stay away from any room ending in ‘01’ regardless of floor. -communication - everything was through email, they were relatively quick to respond unless it was something they couldn’t solve like moving us to a different room because of the noise, in that case they didn’t respond until the next day -no hot tub
10
Ward
7 abr 2025
·
Se alojó 8 noches
Room and location was fantastic. Amenities great. Loved the restaurant, pool, bar, cafes. Only issue was the lack of response regarding early check in. Arrived at 8.30am (My issue), but check in was 4pm. Emailed multiple times over a few days trying to get an earlier check in. No response. Would recommend this location though.
Room and location was fantastic. Amenities great. Loved the restaurant, pool, bar, cafes. Only issue was the lack of response regarding early check in. Arrived at 8.30am (My issue), but check in was 4pm. Emailed multiple times over a few days trying to get an earlier check in. No response. Would recommend this location though.
8
Arthur
5 feb 2024
·
Se alojó 11 noches
This was a good option at this property. It was the time share side so you have the comfort of the same rooms as the hotels side but you only Have basic room services. They will come in a do a mid stay clean like a vacuum and courtesy change of sheets and towels, but they normally charge extra for this on a shorter stay. We were here for 11 nights so they looked after us pretty well. Nice room with city view but wow, NOISY. Sirens and loud cars, garbage collection in the alley way at 3 am even on the 27th floor it was so loud we could not keep the door open a night. We have stayed on the ocean side before and it was not much better. Honestly, this was worth the savings to stay here with Castle. So close to the mall and beach and bus service is right out front. Car rentals in the lobby and Starbucks makes it very convenient.
This was a good option at this property. It was the time share side so you have the comfort of the same rooms as the hotels side but you only Have basic room services. They will come in a do a mid stay clean like a vacuum and courtesy change of sheets and towels, but they normally charge extra for this on a shorter stay. We were here for 11 nights so they looked after us pretty well. Nice room with city view but wow, NOISY. Sirens and loud cars, garbage collection in the alley way at 3 am even on the 27th floor it was so loud we could not keep the door open a night. We have stayed on the ocean side before and it was not much better. Honestly, this was worth the savings to stay here with Castle. So close to the mall and beach and bus service is right out front. Car rentals in the lobby and Starbucks makes it very convenient.
6
Deivys
10 jun 2025
·
Se alojó 5 noches
Check-in was frustrating — the manager made us wait a long time while they fixed paperwork issues on their end. Thankfully, Expedia stepped in and resolved everything quickly without me even having to ask. That’s why I always book with them. The hotel’s location is excellent, right next to the mall, which was super convenient with a toddler. We also appreciated the buffet and on-site convenience store. Just be aware that parking is pricey — about $40 per night.
Check-in was frustrating — the manager made us wait a long time while they fixed paperwork issues on their end. Thankfully, Expedia stepped in and resolved everything quickly without me even having to ask. That’s why I always book with them. The hotel’s location is excellent, right next to the mall, which was super convenient with a toddler. We also appreciated the buffet and on-site convenience store. Just be aware that parking is pricey — about $40 per night.
6
Tiffani
1 abr 2024
·
Se alojó 2 noches
Had a good stay, but I have to say, needs a little bit of an update. Room felt clean but lamps by the beds were almost falling out of the wall. We love staying here though for a quick staycation! Bonus that Starbucks is literally downstairs in the lobby.
Had a good stay, but I have to say, needs a little bit of an update. Room felt clean but lamps by the beds were almost falling out of the wall. We love staying here though for a quick staycation! Bonus that Starbucks is literally downstairs in the lobby.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Bridget
6 oct 2025
·
Se alojó 6 noches
I had corner unit so I overlooked at Bay great firework show on Friday night from Balcony loud cruisers in evening with blaring music heard all the way up to 16th floor not in properties control, Shopping Ala Moana mall almost attached convenient bridge to walk across with out have to cross streets
I had corner unit so I overlooked at Bay great firework show on Friday night from Balcony loud cruisers in evening with blaring music heard all the way up to 16th floor not in properties control, Shopping Ala Moana mall almost attached convenient bridge to walk across with out have to cross streets
10
James
31 jul 2025
·
Se alojó 7 noches
The Waikīkī tower at the Ala Moana Hotel is undergoing renovation. This Luana Vacation rental has recently been refreshed. Bright colors and updated furniture really have improved this property. Good value for the money
The Waikīkī tower at the Ala Moana Hotel is undergoing renovation. This Luana Vacation rental has recently been refreshed. Bright colors and updated furniture really have improved this property. Good value for the money
8
Sue
3 jul 2025
·
Se alojó 10 noches
The property was beautiful clean and plenty of towels ect. But didnt have toilet brushes. We needed more bin holders we where only given 2 for 10 days with kids. And a broom. Or..dust pan and brush to pick up fine stuff, sand in the toilets or kitchen area. A few more Coffee, Tea, Sugar, Salt and Pepper ingredients wouldnt go astray. Its is a lovely big lounge area to feel homely. Just need a bit more for thought...in the kitchen, save buying it. We ended up buying them.and donated them the young guy on the front desk...family man with 4 kids. And gave him a nice tip, for his help planning our way around the city, ubers calls...ect. Our plane arrived at 11.30 so we got in a 2.30 early...4.00 checks seems the norm...but if the room is ready...it shouldnt be a issue..a quick message and we where in. It made our day run more smoothly...sitting around in foyer waiting to get in...was hard. So the front desk allowed us to go into the pool...which we where eternal grateful for. The convenience of being near a major shopping center was great...quick dinner in food courts, made the family life easier for all. Waikiki was too busy for me...but each to there own. Rooms are spacious and views lovely...no need for Air Conditioning that high up.
The property was beautiful clean and plenty of towels ect. But didnt have toilet brushes. We needed more bin holders we where only given 2 for 10 days with kids. And a broom. Or..dust pan and brush to pick up fine stuff, sand in the toilets or kitchen area. A few more Coffee, Tea, Sugar, Salt and Pepper ingredients wouldnt go astray. Its is a lovely big lounge area to feel homely. Just need a bit more for thought...in the kitchen, save buying it. We ended up buying them.and donated them the young guy on the front desk...family man with 4 kids. And gave him a nice tip, for his help planning our way around the city, ubers calls...ect. Our plane arrived at 11.30 so we got in a 2.30 early...4.00 checks seems the norm...but if the room is ready...it shouldnt be a issue..a quick message and we where in. It made our day run more smoothly...sitting around in foyer waiting to get in...was hard. So the front desk allowed us to go into the pool...which we where eternal grateful for. The convenience of being near a major shopping center was great...quick dinner in food courts, made the family life easier for all. Waikiki was too busy for me...but each to there own. Rooms are spacious and views lovely...no need for Air Conditioning that high up.
6
ERIC
23 may 2025
·
Se alojó 2 noches
The room is in a large hotel whose front desk checks you in and informs you that you are not a guest of their managed area of the hotel and therefore they are not responsible for you. It’s not a good feeling of welcome - warmth — or as they say in Hawaii — no Aloha! Room is clean with a nice view — but it’s weird. There is no shower body soap. The Toilet paper roll with a 75% used size. A Kleenex box with only a single tissue with no replacement box. Next time I stay there I’ll get a room in the hotel managed side.
The room is in a large hotel whose front desk checks you in and informs you that you are not a guest of their managed area of the hotel and therefore they are not responsible for you. It’s not a good feeling of welcome - warmth — or as they say in Hawaii — no Aloha! Room is clean with a nice view — but it’s weird. There is no shower body soap. The Toilet paper roll with a 75% used size. A Kleenex box with only a single tissue with no replacement box. Next time I stay there I’ll get a room in the hotel managed side.
4
Ann Marie
18 nov 2024
·
Se alojó 3 noches
No coffee, tea or creamer provided. Coffee maker is an old machine, drip style. Floor had coffee stains with grinds. Bathroom light was flickering and dim, and bathroom had no functioning extraction fan. Small soap, shampoo and lotion for 2 persons for 4 days. The AC was very noisy. The bed was comfortable and the balcony view was pleasant.
No coffee, tea or creamer provided. Coffee maker is an old machine, drip style. Floor had coffee stains with grinds. Bathroom light was flickering and dim, and bathroom had no functioning extraction fan. Small soap, shampoo and lotion for 2 persons for 4 days. The AC was very noisy. The bed was comfortable and the balcony view was pleasant.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 00:00
Antes de la(s) 11:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- Transacciones sin efectivo disponibles
- Entre los elementos de seguridad de este alojamiento, se incluyen extintor y detector de humo.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- El servicio de limpieza solo se proporciona al final de la estancia. No es posible cambiar las toallas ni las sábanas.
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Es posible realizar el registro de salida sin contacto personal.
- Aparcamiento: 34.50 USD por noche
- Aparcamiento con asistencia: 45.00 USD por noche.
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
WiFi gratuito
Piscina
Piscina al aire libre
Parking Onsite
Fitness Center (nearby)
Actividades
Piscina
Piscina al aire libre
Fitness Center (nearby)
Aparcamiento
Aparcamiento
Parking Onsite
Internet
WiFi gratuito