Ala Moana Hotel By Chase 'N Rainbows - Hotel Mountain View #2729
From
326 $US
/nuit
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From
326 $US
/nuit
À propos de cet établissement
Profitez des nombreuses infrastructures de loisirs proposées par l'hébergement et qui incluent notamment une piscine extérieure et un centre de fitness.
Équipements
Profitez des nombreuses infrastructures de loisirs proposées par l'hébergement et qui incluent notamment une piscine extérieure et un centre de fitness.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, une réception ouverte 24 h/24 et une laverie. Un parking payant sans service de voiturier est disponible dans l'enceinte de l'hébergement.
Repas
Pendant votre séjour dans cet hôtel, vous trouverez sur place 3 restaurants et un café. L'hébergement vous invite à la détente dans un de ses 2 bars/lounges.
Chambres
Les 10 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un réfrigérateur et une télévision à écran plat. Des chaînes par câble sont à votre disposition et vous invitent au divertissement. Les salles de bain comprennent un ensemble douche/baignoire et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un bureau et un micro-ondes.
Emplacement
En choisissant Ala Moana Hotelcondo by Luana Vacation Rental, vous profiterez d'un séjour à Honolulu (Ala Moana), à seulement quelques pas du site Ala Moana Center et à 4 minutes à pied du site Hawaii Convention Center. Cet hôtel se trouve à 0,8 km de Ala Moana Beach Park et à 1,9 km de Royal Hawaiian Center.
À proximité
Ala Moana Center(0.1 miles)
Hawaii Convention Center(0.2 miles)
Ala Wai Harbor(0.2 miles)
Magic Island(0.4 miles)
Lucky Strike Honolulu(0.5 miles)
Ala Moana Beach Park(0.5 miles)
Plage de Magic Island Lagoon(0.8 miles)
Plage de Duke Kahanamoku(0.8 miles)
Centre commercial Ward Village(0.9 miles)
Parc de la plage Fort DeRussy(0.9 miles)
Blaisdell Arena(1.1 miles)
Musée militaire U.S. Army Museum of Hawai'i(1.2 miles)
Royal Hawaiian Center(1.2 miles)
Waikiki Beach Walk(1.3 miles)
Plage Gray's Beach(1.3 miles)
Aéroport international de Honolulu Daniel K. Inouye (HNL)(8.2 miles)
Aéroport de Kalaeloa (JRF)(23.7 miles)
Parking
Wi-fi gratuit
Piscine
Piscine extérieure
Parking Onsite
Fitness Center (nearby)
Emplacement
410 Atkinson Dr., Ala Moana, Honolulu, Hawaï, États-Unis d’Amérique
Ala Moana Center (0.1 miles)
Hawaii Convention Center (0.2 miles)
Ala Wai Harbor (0.2 miles)
Magic Island (0.4 miles)
Lucky Strike Honolulu (0.5 miles)
Ala Moana Beach Park (0.5 miles)
Options de chambre
8
Studio Standard, 1 très grand lit (No Resort Fee 19751608)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
297 ft²
BalconClimatisationRéfrigérateurFour à micro-ondes
22
Suite Exécutive, 2 chambres, vue partielle sur l'océan (No Resort Fee 19753326)
Détails de la chambre
1 Très Grand Lit Double
et 2 Grands Lits Doubles
Couchages 6
1916 ft²
BalconSalle à manger séparéeClimatisationCuisineSalon séparé
27
Suite Royale, 2 chambres, vue partielle sur l'océan (No Resort Fee 19753426)
Détails de la chambre
1 Très Grand Lit Double
et 2 Grands Lits Doubles
Couchages 6
1916 ft²
BalconSalle à manger séparéeClimatisationCuisineSalon séparé
18
Penthouse « Premier », 2 chambres, vue ville (No Resort Fee 19753313)
Détails de la chambre
3× Grands Lits Doubles
Couchages 6
1148 ft²
BalconSalle à manger séparéeClimatisationKitchenetteSalon séparé
28
Penthouse Présidentiel, 2 chambres, vue océan (No Resort Fee 19753307A)
Détails de la chambre
1 Très Grand Lit Double
et 1 Grand Lit Double
Couchages 6
1915 ft²
BalconSalle à manger séparéeClimatisationCuisineSalon séparé
45
Penthouse Présidentiel, 4 chambres, vue océan (No Resort Fee 19753307)
Détails de la chambre
1 Très Grand Lit Double
et 4× Grands Lits Doubles
Couchages 8
3063 ft²
BalconSalle à manger séparéeClimatisationCuisineSalon séparé
Avis des voyageurs sur Ala Moana Hotel By Chase 'N Rainbows - Hotel Mountain View #2729
7.3
Bien
Basé sur 258 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
D'après les avis, l'Ala Moana Hotel, situé près de la plage et proposant des lits king-size, est apprécié pour son emplacement pratique à proximité d'Ala Moana Center et du centre de conventions, ses vues et certaines chambres spacieuses. Cependant, la gestion déléguée récurrente, les frais supplémentaires et le service d'entretien limité frustrent les clients.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
D'après les avis, l'Ala Moana Hotel, situé près de la plage et proposant des lits king-size, est apprécié pour son emplacement pratique à proximité d'Ala Moana Center et du centre de conventions, ses vues et certaines chambres spacieuses. Cependant, la gestion déléguée récurrente, les frais supplémentaires et le service d'entretien limité frustrent les clients.
Plusieurs avis soulignent des équipements pratiques sur place, comme une piscine, une salle de sport, un Starbucks et des restaurants/bars. Les inconvénients signalés comprennent de longues files d'attente à l'enregistrement en fin d'après-midi, une propreté irrégulière, des nuisances sonores occasionnelles près des ascenseurs ou provenant de la ville, et des problèmes d'entretien dans certaines chambres. Attendez-vous à un point de départ pratique avec des équipements, mais le service et la qualité peuvent varier.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les clients notent la présence d'une piscine et d'une salle de sport, ainsi que d'un Starbucks sur place. Le stationnement est systématiquement décrit comme étant cher.
Avis de voyageur à ce sujet
8
Sue
3 juil. 2025
·
A séjourné 10 nuits
The property was beautiful clean and plenty of towels ect. But didnt have toilet brushes. We needed more bin holders we where only given 2 for 10 days with kids. And a broom. Or..dust pan and brush to pick up fine stuff, sand in the toilets or kitchen area. A few more Coffee, Tea, Sugar, Salt and Pepper ingredients wouldnt go astray. Its is a lovely big lounge area to feel homely. Just need a bit more for thought...in the kitchen, save buying it. We ended up buying them.and donated them the young guy on the front desk...family man with 4 kids. And gave him a nice tip, for his help planning our way around the city, ubers calls...ect. Our plane arrived at 11.30 so we got in a 2.30 early...4.00 checks seems the norm...but if the room is ready...it shouldnt be a issue..a quick message and we where in. It made our day run more smoothly...sitting around in foyer waiting to get in...was hard. So the front desk allowed us to go into the pool...which we where eternal grateful for. The convenience of being near a major shopping center was great...quick dinner in food courts, made the family life easier for all. Waikiki was too busy for me...but each to there own. Rooms are spacious and views lovely...no need for Air Conditioning that high up.
The property was beautiful clean and plenty of towels ect. But didnt have toilet brushes. We needed more bin holders we where only given 2 for 10 days with kids. And a broom. Or..dust pan and brush to pick up fine stuff, sand in the toilets or kitchen area. A few more Coffee, Tea, Sugar, Salt and Pepper ingredients wouldnt go astray. Its is a lovely big lounge area to feel homely. Just need a bit more for thought...in the kitchen, save buying it. We ended up buying them.and donated them the young guy on the front desk...family man with 4 kids. And gave him a nice tip, for his help planning our way around the city, ubers calls...ect. Our plane arrived at 11.30 so we got in a 2.30 early...4.00 checks seems the norm...but if the room is ready...it shouldnt be a issue..a quick message and we where in. It made our day run more smoothly...sitting around in foyer waiting to get in...was hard. So the front desk allowed us to go into the pool...which we where eternal grateful for. The convenience of being near a major shopping center was great...quick dinner in food courts, made the family life easier for all. Waikiki was too busy for me...but each to there own. Rooms are spacious and views lovely...no need for Air Conditioning that high up.
8
Jason
9 déc. 2024
·
A séjourné 4 nuits
Pros -lobby, pool, weight room -Starbucks on site -close to shopping & conference centre -staff were friendly Cons -noisy - room was behind elevators, up to 50dB all night long from elevators moving up and down. Complained about it but they couldn’t move us. Stay away from any room ending in ‘01’ regardless of floor. -communication - everything was through email, they were relatively quick to respond unless it was something they couldn’t solve like moving us to a different room because of the noise, in that case they didn’t respond until the next day -no hot tub
Pros -lobby, pool, weight room -Starbucks on site -close to shopping & conference centre -staff were friendly Cons -noisy - room was behind elevators, up to 50dB all night long from elevators moving up and down. Complained about it but they couldn’t move us. Stay away from any room ending in ‘01’ regardless of floor. -communication - everything was through email, they were relatively quick to respond unless it was something they couldn’t solve like moving us to a different room because of the noise, in that case they didn’t respond until the next day -no hot tub
10
Ward
7 avr. 2025
·
A séjourné 8 nuits
Room and location was fantastic. Amenities great. Loved the restaurant, pool, bar, cafes. Only issue was the lack of response regarding early check in. Arrived at 8.30am (My issue), but check in was 4pm. Emailed multiple times over a few days trying to get an earlier check in. No response. Would recommend this location though.
Room and location was fantastic. Amenities great. Loved the restaurant, pool, bar, cafes. Only issue was the lack of response regarding early check in. Arrived at 8.30am (My issue), but check in was 4pm. Emailed multiple times over a few days trying to get an earlier check in. No response. Would recommend this location though.
10
Claire
11 mai 2022
·
A séjourné 8 nuits
We booked a 2 bedroom suite and loved it. The unit was on the 34th floor and was spacious with multiple lanais in each room. The kitchen was stocked with 2 blenders which we did not use, but a rice cooker which we used everyday! I would rent this unit again for the size and location. We found that parking was only difficult to find if you come back very late in the evening; this wasn't a problem for us, because we were always back before 9pm. I would absolutely stay here again.
We booked a 2 bedroom suite and loved it. The unit was on the 34th floor and was spacious with multiple lanais in each room. The kitchen was stocked with 2 blenders which we did not use, but a rice cooker which we used everyday! I would rent this unit again for the size and location. We found that parking was only difficult to find if you come back very late in the evening; this wasn't a problem for us, because we were always back before 9pm. I would absolutely stay here again.
8
Arthur
5 févr. 2024
·
A séjourné 11 nuits
This was a good option at this property. It was the time share side so you have the comfort of the same rooms as the hotels side but you only Have basic room services. They will come in a do a mid stay clean like a vacuum and courtesy change of sheets and towels, but they normally charge extra for this on a shorter stay. We were here for 11 nights so they looked after us pretty well. Nice room with city view but wow, NOISY. Sirens and loud cars, garbage collection in the alley way at 3 am even on the 27th floor it was so loud we could not keep the door open a night. We have stayed on the ocean side before and it was not much better. Honestly, this was worth the savings to stay here with Castle. So close to the mall and beach and bus service is right out front. Car rentals in the lobby and Starbucks makes it very convenient.
This was a good option at this property. It was the time share side so you have the comfort of the same rooms as the hotels side but you only Have basic room services. They will come in a do a mid stay clean like a vacuum and courtesy change of sheets and towels, but they normally charge extra for this on a shorter stay. We were here for 11 nights so they looked after us pretty well. Nice room with city view but wow, NOISY. Sirens and loud cars, garbage collection in the alley way at 3 am even on the 27th floor it was so loud we could not keep the door open a night. We have stayed on the ocean side before and it was not much better. Honestly, this was worth the savings to stay here with Castle. So close to the mall and beach and bus service is right out front. Car rentals in the lobby and Starbucks makes it very convenient.
4
Dale
21 juin 2024
·
A séjourné 7 nuits
We rented through Expedia as a package deal. Upon checkin we were told by staff that this was third party and as such there would be no housekeeping, additional towels or any services provided to us. The facility is old and run down. There are 2 floors with laundry services but the laundry on floor 3 had broken down washers for the entire week stay. There is a large homeless population surrounding the facility and they just set up tents and pee all over the sidewalks. Oh and dont even think about using their phones- papers in the rooms say even local calls are charged at $0.75 each. Get real. Do yourself a favor and book elsewhere!
We rented through Expedia as a package deal. Upon checkin we were told by staff that this was third party and as such there would be no housekeeping, additional towels or any services provided to us. The facility is old and run down. There are 2 floors with laundry services but the laundry on floor 3 had broken down washers for the entire week stay. There is a large homeless population surrounding the facility and they just set up tents and pee all over the sidewalks. Oh and dont even think about using their phones- papers in the rooms say even local calls are charged at $0.75 each. Get real. Do yourself a favor and book elsewhere!
4
Vu
3 sept. 2023
·
A séjourné 4 nuits
They refused to offer room cleaning, and the parking fees were ridiculous. Shouldn’t a hotel provide parking?
They refused to offer room cleaning, and the parking fees were ridiculous. Shouldn’t a hotel provide parking?
6
Deivys
10 juin 2025
·
A séjourné 5 nuits
Check-in was frustrating — the manager made us wait a long time while they fixed paperwork issues on their end. Thankfully, Expedia stepped in and resolved everything quickly without me even having to ask. That’s why I always book with them. The hotel’s location is excellent, right next to the mall, which was super convenient with a toddler. We also appreciated the buffet and on-site convenience store. Just be aware that parking is pricey — about $40 per night.
Check-in was frustrating — the manager made us wait a long time while they fixed paperwork issues on their end. Thankfully, Expedia stepped in and resolved everything quickly without me even having to ask. That’s why I always book with them. The hotel’s location is excellent, right next to the mall, which was super convenient with a toddler. We also appreciated the buffet and on-site convenience store. Just be aware that parking is pricey — about $40 per night.
6
Tiffani
1 avr. 2024
·
A séjourné 2 nuits
Had a good stay, but I have to say, needs a little bit of an update. Room felt clean but lamps by the beds were almost falling out of the wall. We love staying here though for a quick staycation! Bonus that Starbucks is literally downstairs in the lobby.
Had a good stay, but I have to say, needs a little bit of an update. Room felt clean but lamps by the beds were almost falling out of the wall. We love staying here though for a quick staycation! Bonus that Starbucks is literally downstairs in the lobby.
4
NICHOLAS
16 oct. 2023
·
A séjourné 7 nuits
Hidden Fees apply. Parking available for $35/day. Resort fee applies at $25/day. These hidden fees were not announced until check-in. If known during prepaid booking, would have chosen higher quality hotel for same final price.
Hidden Fees apply. Parking available for $35/day. Resort fee applies at $25/day. These hidden fees were not announced until check-in. If known during prepaid booking, would have chosen higher quality hotel for same final price.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propreté est irrégulière : plusieurs clients ont trouvé les chambres propres, mais d'autres ont signalé de la moisissure, du linge ou des sols tachés, des odeurs désagréables et, occasionnellement, des cafards ou de la moisissure.
Avis de voyageur à ce sujet
2
ana
22 mai 2024
·
A séjourné 8 nuits
The hotel is good but the room we get has to many problems on the bathroom, The shower is very small and with very little water pressure it is very difficult to take showers, the sink was plugged and they took more the two days to fix it. we found out have cockroaches. The fridge was not working good. They don’t have service of recollection of garbage so we have to take care of it
The hotel is good but the room we get has to many problems on the bathroom, The shower is very small and with very little water pressure it is very difficult to take showers, the sink was plugged and they took more the two days to fix it. we found out have cockroaches. The fridge was not working good. They don’t have service of recollection of garbage so we have to take care of it
2
Ofelia
20 oct. 2024
·
A séjourné 5 nuits
We went to check in a little early & was told that this was a privately owned room. We were not allowed to check in till 3 pm. We waited. Then while checking in, we were told of ALL these added fees that were being applied. What a disappointment and very frustrating way to start our vacation. We couldn’t cxl the reservations because of more added another fees. Finally get our keys. Go to the bathroom, there is a big hair ball by the shower, the towel had moldly yellow brown & black stains on them. I tried to message & call the contact info numerous times. The number didn’t work & chat/msg told me someone will contact me with a few days. No one contacted us. Never got any new towels or any service. We left early and no response still. Very disappointed and appalled. Ala Moana Hotel couldn’t do anything about it because it was privately own. The staff has encountered too many complaints time & time again & would not like to endure that experience for the guests but there’s nothing they can do. Having privately owned rooms in a Hotel such as Ala Moana doesn’t make any scene.
We went to check in a little early & was told that this was a privately owned room. We were not allowed to check in till 3 pm. We waited. Then while checking in, we were told of ALL these added fees that were being applied. What a disappointment and very frustrating way to start our vacation. We couldn’t cxl the reservations because of more added another fees. Finally get our keys. Go to the bathroom, there is a big hair ball by the shower, the towel had moldly yellow brown & black stains on them. I tried to message & call the contact info numerous times. The number didn’t work & chat/msg told me someone will contact me with a few days. No one contacted us. Never got any new towels or any service. We left early and no response still. Very disappointed and appalled. Ala Moana Hotel couldn’t do anything about it because it was privately own. The staff has encountered too many complaints time & time again & would not like to endure that experience for the guests but there’s nothing they can do. Having privately owned rooms in a Hotel such as Ala Moana doesn’t make any scene.
8
Sue
3 juil. 2025
·
A séjourné 10 nuits
The property was beautiful clean and plenty of towels ect. But didnt have toilet brushes. We needed more bin holders we where only given 2 for 10 days with kids. And a broom. Or..dust pan and brush to pick up fine stuff, sand in the toilets or kitchen area. A few more Coffee, Tea, Sugar, Salt and Pepper ingredients wouldnt go astray. Its is a lovely big lounge area to feel homely. Just need a bit more for thought...in the kitchen, save buying it. We ended up buying them.and donated them the young guy on the front desk...family man with 4 kids. And gave him a nice tip, for his help planning our way around the city, ubers calls...ect. Our plane arrived at 11.30 so we got in a 2.30 early...4.00 checks seems the norm...but if the room is ready...it shouldnt be a issue..a quick message and we where in. It made our day run more smoothly...sitting around in foyer waiting to get in...was hard. So the front desk allowed us to go into the pool...which we where eternal grateful for. The convenience of being near a major shopping center was great...quick dinner in food courts, made the family life easier for all. Waikiki was too busy for me...but each to there own. Rooms are spacious and views lovely...no need for Air Conditioning that high up.
The property was beautiful clean and plenty of towels ect. But didnt have toilet brushes. We needed more bin holders we where only given 2 for 10 days with kids. And a broom. Or..dust pan and brush to pick up fine stuff, sand in the toilets or kitchen area. A few more Coffee, Tea, Sugar, Salt and Pepper ingredients wouldnt go astray. Its is a lovely big lounge area to feel homely. Just need a bit more for thought...in the kitchen, save buying it. We ended up buying them.and donated them the young guy on the front desk...family man with 4 kids. And gave him a nice tip, for his help planning our way around the city, ubers calls...ect. Our plane arrived at 11.30 so we got in a 2.30 early...4.00 checks seems the norm...but if the room is ready...it shouldnt be a issue..a quick message and we where in. It made our day run more smoothly...sitting around in foyer waiting to get in...was hard. So the front desk allowed us to go into the pool...which we where eternal grateful for. The convenience of being near a major shopping center was great...quick dinner in food courts, made the family life easier for all. Waikiki was too busy for me...but each to there own. Rooms are spacious and views lovely...no need for Air Conditioning that high up.
10
Tao
4 févr. 2025
·
A séjourné 4 nuits
Clean place. Roomy.
Clean place. Roomy.
8
NAOUFEL
9 nov. 2024
·
A séjourné 7 nuits
Great location, the room was clean and we had great time
Great location, the room was clean and we had great time
8
Sean
15 juin 2025
·
A séjourné 3 nuits
Room could have been cleaner. The shower curtain had mildew in it.
Room could have been cleaner. The shower curtain had mildew in it.
10
Kelsey Marie Kuulei Miliama Haina
30 mars 2025
·
A séjourné 3 nuits
The room was clean and better than we expected. A great view and we got to enjoy the fireworks show which was welcomed surprise! We enjoyed being able to walk to the mall which was so convenient. The staff were very friendly and helpful. We would definitely stay again!
The room was clean and better than we expected. A great view and we got to enjoy the fireworks show which was welcomed surprise! We enjoyed being able to walk to the mall which was so convenient. The staff were very friendly and helpful. We would definitely stay again!
4
Amanda
20 nov. 2024
·
A séjourné 5 nuits
There were visible roaches in the drawers and crawled in my luggage. Could not kill it. Dead roaches in the room.
There were visible roaches in the drawers and crawled in my luggage. Could not kill it. Dead roaches in the room.
4
Ann Marie
18 nov. 2024
·
A séjourné 3 nuits
No coffee, tea or creamer provided. Coffee maker is an old machine, drip style. Floor had coffee stains with grinds. Bathroom light was flickering and dim, and bathroom had no functioning extraction fan. Small soap, shampoo and lotion for 2 persons for 4 days. The AC was very noisy. The bed was comfortable and the balcony view was pleasant.
No coffee, tea or creamer provided. Coffee maker is an old machine, drip style. Floor had coffee stains with grinds. Bathroom light was flickering and dim, and bathroom had no functioning extraction fan. Small soap, shampoo and lotion for 2 persons for 4 days. The AC was very noisy. The bed was comfortable and the balcony view was pleasant.
10
Ryan
17 juil. 2025
·
A séjourné 5 nuits
Amazing stay very upscale and clean. Views are amazing near shopping center. Stayed for the half marathon and near the convention center.
Amazing stay very upscale and clean. Views are amazing near shopping center. Stayed for the half marathon and near the convention center.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres varient considérablement, allant d'unités spacieuses avec vue et lits confortables à des espaces plus anciens ou plus petits avec du bruit provenant des ascenseurs ou de la ville et des problèmes d'entretien tels qu'une climatisation faible, des appareils défectueux ou des appareils électroménagers défaillants.
Avis de voyageur à ce sujet
10
CHERYL
10 avr. 2023
·
A séjourné 2 nuits
It was a very spacious unit. would love staying there again.
It was a very spacious unit. would love staying there again.
8
Sue
3 juil. 2025
·
A séjourné 10 nuits
The property was beautiful clean and plenty of towels ect. But didnt have toilet brushes. We needed more bin holders we where only given 2 for 10 days with kids. And a broom. Or..dust pan and brush to pick up fine stuff, sand in the toilets or kitchen area. A few more Coffee, Tea, Sugar, Salt and Pepper ingredients wouldnt go astray. Its is a lovely big lounge area to feel homely. Just need a bit more for thought...in the kitchen, save buying it. We ended up buying them.and donated them the young guy on the front desk...family man with 4 kids. And gave him a nice tip, for his help planning our way around the city, ubers calls...ect. Our plane arrived at 11.30 so we got in a 2.30 early...4.00 checks seems the norm...but if the room is ready...it shouldnt be a issue..a quick message and we where in. It made our day run more smoothly...sitting around in foyer waiting to get in...was hard. So the front desk allowed us to go into the pool...which we where eternal grateful for. The convenience of being near a major shopping center was great...quick dinner in food courts, made the family life easier for all. Waikiki was too busy for me...but each to there own. Rooms are spacious and views lovely...no need for Air Conditioning that high up.
The property was beautiful clean and plenty of towels ect. But didnt have toilet brushes. We needed more bin holders we where only given 2 for 10 days with kids. And a broom. Or..dust pan and brush to pick up fine stuff, sand in the toilets or kitchen area. A few more Coffee, Tea, Sugar, Salt and Pepper ingredients wouldnt go astray. Its is a lovely big lounge area to feel homely. Just need a bit more for thought...in the kitchen, save buying it. We ended up buying them.and donated them the young guy on the front desk...family man with 4 kids. And gave him a nice tip, for his help planning our way around the city, ubers calls...ect. Our plane arrived at 11.30 so we got in a 2.30 early...4.00 checks seems the norm...but if the room is ready...it shouldnt be a issue..a quick message and we where in. It made our day run more smoothly...sitting around in foyer waiting to get in...was hard. So the front desk allowed us to go into the pool...which we where eternal grateful for. The convenience of being near a major shopping center was great...quick dinner in food courts, made the family life easier for all. Waikiki was too busy for me...but each to there own. Rooms are spacious and views lovely...no need for Air Conditioning that high up.
8
Jason
9 déc. 2024
·
A séjourné 4 nuits
Pros -lobby, pool, weight room -Starbucks on site -close to shopping & conference centre -staff were friendly Cons -noisy - room was behind elevators, up to 50dB all night long from elevators moving up and down. Complained about it but they couldn’t move us. Stay away from any room ending in ‘01’ regardless of floor. -communication - everything was through email, they were relatively quick to respond unless it was something they couldn’t solve like moving us to a different room because of the noise, in that case they didn’t respond until the next day -no hot tub
Pros -lobby, pool, weight room -Starbucks on site -close to shopping & conference centre -staff were friendly Cons -noisy - room was behind elevators, up to 50dB all night long from elevators moving up and down. Complained about it but they couldn’t move us. Stay away from any room ending in ‘01’ regardless of floor. -communication - everything was through email, they were relatively quick to respond unless it was something they couldn’t solve like moving us to a different room because of the noise, in that case they didn’t respond until the next day -no hot tub
10
Claire
11 mai 2022
·
A séjourné 8 nuits
We booked a 2 bedroom suite and loved it. The unit was on the 34th floor and was spacious with multiple lanais in each room. The kitchen was stocked with 2 blenders which we did not use, but a rice cooker which we used everyday! I would rent this unit again for the size and location. We found that parking was only difficult to find if you come back very late in the evening; this wasn't a problem for us, because we were always back before 9pm. I would absolutely stay here again.
We booked a 2 bedroom suite and loved it. The unit was on the 34th floor and was spacious with multiple lanais in each room. The kitchen was stocked with 2 blenders which we did not use, but a rice cooker which we used everyday! I would rent this unit again for the size and location. We found that parking was only difficult to find if you come back very late in the evening; this wasn't a problem for us, because we were always back before 9pm. I would absolutely stay here again.
2
Jackie
3 août 2024
·
A séjourné 4 nuits
Do not recommend. I was freezing the first day because ac would not stop running could not get a hold of anybody until a day before our flight then the toilet started leaking just a horrible experience I will not be booking again property owner is unreliable and did not communicate at all Completely dissatisfied & owner will not even issue a partial refund. Never again
Do not recommend. I was freezing the first day because ac would not stop running could not get a hold of anybody until a day before our flight then the toilet started leaking just a horrible experience I will not be booking again property owner is unreliable and did not communicate at all Completely dissatisfied & owner will not even issue a partial refund. Never again
10
Kelsey Marie Kuulei Miliama Haina
30 mars 2025
·
A séjourné 3 nuits
The room was clean and better than we expected. A great view and we got to enjoy the fireworks show which was welcomed surprise! We enjoyed being able to walk to the mall which was so convenient. The staff were very friendly and helpful. We would definitely stay again!
The room was clean and better than we expected. A great view and we got to enjoy the fireworks show which was welcomed surprise! We enjoyed being able to walk to the mall which was so convenient. The staff were very friendly and helpful. We would definitely stay again!
4
Ann Marie
18 nov. 2024
·
A séjourné 3 nuits
No coffee, tea or creamer provided. Coffee maker is an old machine, drip style. Floor had coffee stains with grinds. Bathroom light was flickering and dim, and bathroom had no functioning extraction fan. Small soap, shampoo and lotion for 2 persons for 4 days. The AC was very noisy. The bed was comfortable and the balcony view was pleasant.
No coffee, tea or creamer provided. Coffee maker is an old machine, drip style. Floor had coffee stains with grinds. Bathroom light was flickering and dim, and bathroom had no functioning extraction fan. Small soap, shampoo and lotion for 2 persons for 4 days. The AC was very noisy. The bed was comfortable and the balcony view was pleasant.
6
Tiffani
1 avr. 2024
·
A séjourné 2 nuits
Had a good stay, but I have to say, needs a little bit of an update. Room felt clean but lamps by the beds were almost falling out of the wall. We love staying here though for a quick staycation! Bonus that Starbucks is literally downstairs in the lobby.
Had a good stay, but I have to say, needs a little bit of an update. Room felt clean but lamps by the beds were almost falling out of the wall. We love staying here though for a quick staycation! Bonus that Starbucks is literally downstairs in the lobby.
10
Bruce
1 févr. 2025
·
A séjourné 6 nuits
1901 is near the elevators, but the convenience of the short distance and some of the fastest elevators in existence outweigh the distraction of the elevator noise. This is our third time on the property, and we enjoy the convenience of the location to the center and nearby restaurants.
1901 is near the elevators, but the convenience of the short distance and some of the fastest elevators in existence outweigh the distraction of the elevator noise. This is our third time on the property, and we enjoy the convenience of the location to the center and nearby restaurants.
2
SHONDA
17 mars 2025
·
A séjourné 4 nuits
Dirty. Very small. Smells of smoke. Dirty sheets. Only full beds. Do not ever stay at the Ala Moana Condos. They are not a condo Only a scam
Dirty. Very small. Smells of smoke. Dirty sheets. Only full beds. Do not ever stay at the Ala Moana Condos. They are not a condo Only a scam
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est mitigé : de nombreux séjours se déroulent dans des unités gérées de manière privée avec un soutien limité de l'hôtel, un service d'entretien réduit ou payant, et un nombre limité de fournitures, ainsi que des plaintes fréquentes concernant des frais supplémentaires non divulgués et une communication lente ou peu réactive. Certains clients mentionnent un personnel amical et un enregistrement facile.
Avis de voyageur à ce sujet
6
Dera-Lynn
16 janv. 2024
·
A séjourné 2 nuits
Upon booking you are charged a resort fee. Upon checking in you are also charged a resort fee and a Check in/out fee. The fee was not disclosed until a day before checking in and not upon booking. I assumed I paid for that fee when I booked as it clearly stated it. The blankets were very thin. You are unable to ask for additional items while there. There is a fee of $25 if you request an additional towel. The towel was not an issue. The blanket was the issue for our stay. I left a voicemail requesting a blanket, but they did not respond.
Upon booking you are charged a resort fee. Upon checking in you are also charged a resort fee and a Check in/out fee. The fee was not disclosed until a day before checking in and not upon booking. I assumed I paid for that fee when I booked as it clearly stated it. The blankets were very thin. You are unable to ask for additional items while there. There is a fee of $25 if you request an additional towel. The towel was not an issue. The blanket was the issue for our stay. I left a voicemail requesting a blanket, but they did not respond.
4
Tiffani
22 mai 2025
·
A séjourné 5 nuits
There are extra fees you have to pay after booking the accommodation, such as a resort fee and check in fee. I booked this accommodation because I thought it’d be cheaper than other options. They also only provide a limited supply of toiletries and will charge you for toilet paper. Overall, people are better off booking through the actual Ala Moana Hotel because it comes out being the same price and you can get house keeping, etc.
There are extra fees you have to pay after booking the accommodation, such as a resort fee and check in fee. I booked this accommodation because I thought it’d be cheaper than other options. They also only provide a limited supply of toiletries and will charge you for toilet paper. Overall, people are better off booking through the actual Ala Moana Hotel because it comes out being the same price and you can get house keeping, etc.
2
Ofelia
20 oct. 2024
·
A séjourné 5 nuits
We went to check in a little early & was told that this was a privately owned room. We were not allowed to check in till 3 pm. We waited. Then while checking in, we were told of ALL these added fees that were being applied. What a disappointment and very frustrating way to start our vacation. We couldn’t cxl the reservations because of more added another fees. Finally get our keys. Go to the bathroom, there is a big hair ball by the shower, the towel had moldly yellow brown & black stains on them. I tried to message & call the contact info numerous times. The number didn’t work & chat/msg told me someone will contact me with a few days. No one contacted us. Never got any new towels or any service. We left early and no response still. Very disappointed and appalled. Ala Moana Hotel couldn’t do anything about it because it was privately own. The staff has encountered too many complaints time & time again & would not like to endure that experience for the guests but there’s nothing they can do. Having privately owned rooms in a Hotel such as Ala Moana doesn’t make any scene.
We went to check in a little early & was told that this was a privately owned room. We were not allowed to check in till 3 pm. We waited. Then while checking in, we were told of ALL these added fees that were being applied. What a disappointment and very frustrating way to start our vacation. We couldn’t cxl the reservations because of more added another fees. Finally get our keys. Go to the bathroom, there is a big hair ball by the shower, the towel had moldly yellow brown & black stains on them. I tried to message & call the contact info numerous times. The number didn’t work & chat/msg told me someone will contact me with a few days. No one contacted us. Never got any new towels or any service. We left early and no response still. Very disappointed and appalled. Ala Moana Hotel couldn’t do anything about it because it was privately own. The staff has encountered too many complaints time & time again & would not like to endure that experience for the guests but there’s nothing they can do. Having privately owned rooms in a Hotel such as Ala Moana doesn’t make any scene.
2
Dorothy
5 nov. 2024
·
A séjourné 6 nuits
Once you book your reservation, you think you’ve paid everything but nope. Day before check in, email is sent about hotel fees. Hotel fees include a daily charge for “hotel service fee” but when I call hotel for trash service or any maintenance, they said people who rent from Zello do not get access to hotel services. When I inquired about what I am paying a service fee for if not service, front desk said “for check in and check out”. That is something they help with once each yet I am required to pay a service fee for every day I stay at the hotel (6 days total). Ridiculous pricing and lack of communication.
Once you book your reservation, you think you’ve paid everything but nope. Day before check in, email is sent about hotel fees. Hotel fees include a daily charge for “hotel service fee” but when I call hotel for trash service or any maintenance, they said people who rent from Zello do not get access to hotel services. When I inquired about what I am paying a service fee for if not service, front desk said “for check in and check out”. That is something they help with once each yet I am required to pay a service fee for every day I stay at the hotel (6 days total). Ridiculous pricing and lack of communication.
2
JAMES
29 sept. 2024
·
A séjourné 4 nuits
I booked thru third party from Hotel.com. which have different set of rules and policy . Hotel.com policy do not apply here. Ala Moana Hotel carry no control of Condo booking policy. Sample : 10am checkout, no daily room cleaning service.no inroom safe, toilet paper and towels are liimited. More hidden fee like checkin fee. If you are okay with my problem , go ahead and book it. Be careful.
I booked thru third party from Hotel.com. which have different set of rules and policy . Hotel.com policy do not apply here. Ala Moana Hotel carry no control of Condo booking policy. Sample : 10am checkout, no daily room cleaning service.no inroom safe, toilet paper and towels are liimited. More hidden fee like checkin fee. If you are okay with my problem , go ahead and book it. Be careful.
4
Andrew
19 sept. 2022
·
A séjourné 7 nuits
The property is in a convenient location. However, it's not managed by the hotel, but through a different real estate agency. Its check-in is still done by the hotel though with a very long line around 4:00 pm. It took us over an hour to get through. This is unexpectedly long wait and upset some family members.
The property is in a convenient location. However, it's not managed by the hotel, but through a different real estate agency. Its check-in is still done by the hotel though with a very long line around 4:00 pm. It took us over an hour to get through. This is unexpectedly long wait and upset some family members.
8
ryosaku
21 févr. 2025
·
A séjourné 9 nuits
Overall experience good. No communication regarding house keeping or clean towels without extra costs.
Overall experience good. No communication regarding house keeping or clean towels without extra costs.
6
Kenneth
9 févr. 2024
·
A séjourné 7 nuits
I would give the hotel a solid three stars. As for Orgoto, don’t expect to get a response from them if you need anything. I would recommend booking the hotel directly. You will have housekeeping as well as help from the front desk.
I would give the hotel a solid three stars. As for Orgoto, don’t expect to get a response from them if you need anything. I would recommend booking the hotel directly. You will have housekeeping as well as help from the front desk.
6
Deivys
10 juin 2025
·
A séjourné 5 nuits
Check-in was frustrating — the manager made us wait a long time while they fixed paperwork issues on their end. Thankfully, Expedia stepped in and resolved everything quickly without me even having to ask. That’s why I always book with them. The hotel’s location is excellent, right next to the mall, which was super convenient with a toddler. We also appreciated the buffet and on-site convenience store. Just be aware that parking is pricey — about $40 per night.
Check-in was frustrating — the manager made us wait a long time while they fixed paperwork issues on their end. Thankfully, Expedia stepped in and resolved everything quickly without me even having to ask. That’s why I always book with them. The hotel’s location is excellent, right next to the mall, which was super convenient with a toddler. We also appreciated the buffet and on-site convenience store. Just be aware that parking is pricey — about $40 per night.
6
ERIC
23 mai 2025
·
A séjourné 2 nuits
The room is in a large hotel whose front desk checks you in and informs you that you are not a guest of their managed area of the hotel and therefore they are not responsible for you. It’s not a good feeling of welcome - warmth — or as they say in Hawaii — no Aloha! Room is clean with a nice view — but it’s weird. There is no shower body soap. The Toilet paper roll with a 75% used size. A Kleenex box with only a single tissue with no replacement box. Next time I stay there I’ll get a room in the hotel managed side.
The room is in a large hotel whose front desk checks you in and informs you that you are not a guest of their managed area of the hotel and therefore they are not responsible for you. It’s not a good feeling of welcome - warmth — or as they say in Hawaii — no Aloha! Room is clean with a nice view — but it’s weird. There is no shower body soap. The Toilet paper roll with a 75% used size. A Kleenex box with only a single tissue with no replacement box. Next time I stay there I’ll get a room in the hotel managed side.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
L'emplacement est systématiquement salué pour sa proximité avec Ala Moana Center et à quelques pas du centre de conventions, avec un accès facile aux bus et à la plage/parc. C'est une base pratique pour le shopping et les événements.
Avis de voyageur à ce sujet
8
Sue
3 juil. 2025
·
A séjourné 10 nuits
The property was beautiful clean and plenty of towels ect. But didnt have toilet brushes. We needed more bin holders we where only given 2 for 10 days with kids. And a broom. Or..dust pan and brush to pick up fine stuff, sand in the toilets or kitchen area. A few more Coffee, Tea, Sugar, Salt and Pepper ingredients wouldnt go astray. Its is a lovely big lounge area to feel homely. Just need a bit more for thought...in the kitchen, save buying it. We ended up buying them.and donated them the young guy on the front desk...family man with 4 kids. And gave him a nice tip, for his help planning our way around the city, ubers calls...ect. Our plane arrived at 11.30 so we got in a 2.30 early...4.00 checks seems the norm...but if the room is ready...it shouldnt be a issue..a quick message and we where in. It made our day run more smoothly...sitting around in foyer waiting to get in...was hard. So the front desk allowed us to go into the pool...which we where eternal grateful for. The convenience of being near a major shopping center was great...quick dinner in food courts, made the family life easier for all. Waikiki was too busy for me...but each to there own. Rooms are spacious and views lovely...no need for Air Conditioning that high up.
The property was beautiful clean and plenty of towels ect. But didnt have toilet brushes. We needed more bin holders we where only given 2 for 10 days with kids. And a broom. Or..dust pan and brush to pick up fine stuff, sand in the toilets or kitchen area. A few more Coffee, Tea, Sugar, Salt and Pepper ingredients wouldnt go astray. Its is a lovely big lounge area to feel homely. Just need a bit more for thought...in the kitchen, save buying it. We ended up buying them.and donated them the young guy on the front desk...family man with 4 kids. And gave him a nice tip, for his help planning our way around the city, ubers calls...ect. Our plane arrived at 11.30 so we got in a 2.30 early...4.00 checks seems the norm...but if the room is ready...it shouldnt be a issue..a quick message and we where in. It made our day run more smoothly...sitting around in foyer waiting to get in...was hard. So the front desk allowed us to go into the pool...which we where eternal grateful for. The convenience of being near a major shopping center was great...quick dinner in food courts, made the family life easier for all. Waikiki was too busy for me...but each to there own. Rooms are spacious and views lovely...no need for Air Conditioning that high up.
10
Sean
9 févr. 2025
·
A séjourné 3 nuits
We travel inter Island several times a year and enjoy not only the accommodations but the access to Ala Moana shopping center as well. Makes our regular medical trips so much more enjoyable.
We travel inter Island several times a year and enjoy not only the accommodations but the access to Ala Moana shopping center as well. Makes our regular medical trips so much more enjoyable.
8
Mari
19 oct. 2022
·
A séjourné 7 nuits
Price was good, close to Ala Moana Mall and Park.
Price was good, close to Ala Moana Mall and Park.
8
Eunice
21 janv. 2025
·
A séjourné 2 nuits
*Easy check in *Paid extra fees at check in (which was due to booking through outside party - and privately owned room) - fees were outlined at booking - multiple reminders sent through email leading up to check in. Make sure to read the fine print or else you’ll be surprised at check in with the extra charges. *no hairdryer in room. Iron, refrigerator, and microwave available in room. *property is next to Ala Moana Shopping Center and a 5 min walk to the Honolulu Convention Center.
*Easy check in *Paid extra fees at check in (which was due to booking through outside party - and privately owned room) - fees were outlined at booking - multiple reminders sent through email leading up to check in. Make sure to read the fine print or else you’ll be surprised at check in with the extra charges. *no hairdryer in room. Iron, refrigerator, and microwave available in room. *property is next to Ala Moana Shopping Center and a 5 min walk to the Honolulu Convention Center.
10
Eduard and Julz
25 mars 2025
·
A séjourné 6 nuits
We wanted to try out a new location. We had a car to drive to the beach but there is one not too far if you're walking.
We wanted to try out a new location. We had a car to drive to the beach but there is one not too far if you're walking.
10
Kelsey Marie Kuulei Miliama Haina
30 mars 2025
·
A séjourné 3 nuits
The room was clean and better than we expected. A great view and we got to enjoy the fireworks show which was welcomed surprise! We enjoyed being able to walk to the mall which was so convenient. The staff were very friendly and helpful. We would definitely stay again!
The room was clean and better than we expected. A great view and we got to enjoy the fireworks show which was welcomed surprise! We enjoyed being able to walk to the mall which was so convenient. The staff were very friendly and helpful. We would definitely stay again!
10
Victor
9 sept. 2024
·
A séjourné 3 nuits
Excellent location
Excellent location
6
Deivys
10 juin 2025
·
A séjourné 5 nuits
Check-in was frustrating — the manager made us wait a long time while they fixed paperwork issues on their end. Thankfully, Expedia stepped in and resolved everything quickly without me even having to ask. That’s why I always book with them. The hotel’s location is excellent, right next to the mall, which was super convenient with a toddler. We also appreciated the buffet and on-site convenience store. Just be aware that parking is pricey — about $40 per night.
Check-in was frustrating — the manager made us wait a long time while they fixed paperwork issues on their end. Thankfully, Expedia stepped in and resolved everything quickly without me even having to ask. That’s why I always book with them. The hotel’s location is excellent, right next to the mall, which was super convenient with a toddler. We also appreciated the buffet and on-site convenience store. Just be aware that parking is pricey — about $40 per night.
8
Stacy
22 mai 2024
·
A séjourné 7 nuits
I liked the convenience
I liked the convenience
10
Ryan
17 juil. 2025
·
A séjourné 5 nuits
Amazing stay very upscale and clean. Views are amazing near shopping center. Stayed for the half marathon and near the convention center.
Amazing stay very upscale and clean. Views are amazing near shopping center. Stayed for the half marathon and near the convention center.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les mentions sont brèves et positives, soulignant la présence d'un Starbucks sur place et d'un buffet ; la plupart des variétés de restauration proviennent du centre commercial adjacent.
Avis de voyageur à ce sujet
10
Adriana
2 sept. 2024
·
A séjourné 4 nuits
Everything was fine Store r close Fast food and restaurant near the hotel
Everything was fine Store r close Fast food and restaurant near the hotel
8
Sue
3 juil. 2025
·
A séjourné 10 nuits
The property was beautiful clean and plenty of towels ect. But didnt have toilet brushes. We needed more bin holders we where only given 2 for 10 days with kids. And a broom. Or..dust pan and brush to pick up fine stuff, sand in the toilets or kitchen area. A few more Coffee, Tea, Sugar, Salt and Pepper ingredients wouldnt go astray. Its is a lovely big lounge area to feel homely. Just need a bit more for thought...in the kitchen, save buying it. We ended up buying them.and donated them the young guy on the front desk...family man with 4 kids. And gave him a nice tip, for his help planning our way around the city, ubers calls...ect. Our plane arrived at 11.30 so we got in a 2.30 early...4.00 checks seems the norm...but if the room is ready...it shouldnt be a issue..a quick message and we where in. It made our day run more smoothly...sitting around in foyer waiting to get in...was hard. So the front desk allowed us to go into the pool...which we where eternal grateful for. The convenience of being near a major shopping center was great...quick dinner in food courts, made the family life easier for all. Waikiki was too busy for me...but each to there own. Rooms are spacious and views lovely...no need for Air Conditioning that high up.
The property was beautiful clean and plenty of towels ect. But didnt have toilet brushes. We needed more bin holders we where only given 2 for 10 days with kids. And a broom. Or..dust pan and brush to pick up fine stuff, sand in the toilets or kitchen area. A few more Coffee, Tea, Sugar, Salt and Pepper ingredients wouldnt go astray. Its is a lovely big lounge area to feel homely. Just need a bit more for thought...in the kitchen, save buying it. We ended up buying them.and donated them the young guy on the front desk...family man with 4 kids. And gave him a nice tip, for his help planning our way around the city, ubers calls...ect. Our plane arrived at 11.30 so we got in a 2.30 early...4.00 checks seems the norm...but if the room is ready...it shouldnt be a issue..a quick message and we where in. It made our day run more smoothly...sitting around in foyer waiting to get in...was hard. So the front desk allowed us to go into the pool...which we where eternal grateful for. The convenience of being near a major shopping center was great...quick dinner in food courts, made the family life easier for all. Waikiki was too busy for me...but each to there own. Rooms are spacious and views lovely...no need for Air Conditioning that high up.
8
Jason
9 déc. 2024
·
A séjourné 4 nuits
Pros -lobby, pool, weight room -Starbucks on site -close to shopping & conference centre -staff were friendly Cons -noisy - room was behind elevators, up to 50dB all night long from elevators moving up and down. Complained about it but they couldn’t move us. Stay away from any room ending in ‘01’ regardless of floor. -communication - everything was through email, they were relatively quick to respond unless it was something they couldn’t solve like moving us to a different room because of the noise, in that case they didn’t respond until the next day -no hot tub
Pros -lobby, pool, weight room -Starbucks on site -close to shopping & conference centre -staff were friendly Cons -noisy - room was behind elevators, up to 50dB all night long from elevators moving up and down. Complained about it but they couldn’t move us. Stay away from any room ending in ‘01’ regardless of floor. -communication - everything was through email, they were relatively quick to respond unless it was something they couldn’t solve like moving us to a different room because of the noise, in that case they didn’t respond until the next day -no hot tub
10
Ward
7 avr. 2025
·
A séjourné 8 nuits
Room and location was fantastic. Amenities great. Loved the restaurant, pool, bar, cafes. Only issue was the lack of response regarding early check in. Arrived at 8.30am (My issue), but check in was 4pm. Emailed multiple times over a few days trying to get an earlier check in. No response. Would recommend this location though.
Room and location was fantastic. Amenities great. Loved the restaurant, pool, bar, cafes. Only issue was the lack of response regarding early check in. Arrived at 8.30am (My issue), but check in was 4pm. Emailed multiple times over a few days trying to get an earlier check in. No response. Would recommend this location though.
8
Arthur
5 févr. 2024
·
A séjourné 11 nuits
This was a good option at this property. It was the time share side so you have the comfort of the same rooms as the hotels side but you only Have basic room services. They will come in a do a mid stay clean like a vacuum and courtesy change of sheets and towels, but they normally charge extra for this on a shorter stay. We were here for 11 nights so they looked after us pretty well. Nice room with city view but wow, NOISY. Sirens and loud cars, garbage collection in the alley way at 3 am even on the 27th floor it was so loud we could not keep the door open a night. We have stayed on the ocean side before and it was not much better. Honestly, this was worth the savings to stay here with Castle. So close to the mall and beach and bus service is right out front. Car rentals in the lobby and Starbucks makes it very convenient.
This was a good option at this property. It was the time share side so you have the comfort of the same rooms as the hotels side but you only Have basic room services. They will come in a do a mid stay clean like a vacuum and courtesy change of sheets and towels, but they normally charge extra for this on a shorter stay. We were here for 11 nights so they looked after us pretty well. Nice room with city view but wow, NOISY. Sirens and loud cars, garbage collection in the alley way at 3 am even on the 27th floor it was so loud we could not keep the door open a night. We have stayed on the ocean side before and it was not much better. Honestly, this was worth the savings to stay here with Castle. So close to the mall and beach and bus service is right out front. Car rentals in the lobby and Starbucks makes it very convenient.
6
Deivys
10 juin 2025
·
A séjourné 5 nuits
Check-in was frustrating — the manager made us wait a long time while they fixed paperwork issues on their end. Thankfully, Expedia stepped in and resolved everything quickly without me even having to ask. That’s why I always book with them. The hotel’s location is excellent, right next to the mall, which was super convenient with a toddler. We also appreciated the buffet and on-site convenience store. Just be aware that parking is pricey — about $40 per night.
Check-in was frustrating — the manager made us wait a long time while they fixed paperwork issues on their end. Thankfully, Expedia stepped in and resolved everything quickly without me even having to ask. That’s why I always book with them. The hotel’s location is excellent, right next to the mall, which was super convenient with a toddler. We also appreciated the buffet and on-site convenience store. Just be aware that parking is pricey — about $40 per night.
6
Tiffani
1 avr. 2024
·
A séjourné 2 nuits
Had a good stay, but I have to say, needs a little bit of an update. Room felt clean but lamps by the beds were almost falling out of the wall. We love staying here though for a quick staycation! Bonus that Starbucks is literally downstairs in the lobby.
Had a good stay, but I have to say, needs a little bit of an update. Room felt clean but lamps by the beds were almost falling out of the wall. We love staying here though for a quick staycation! Bonus that Starbucks is literally downstairs in the lobby.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Bridget
6 oct. 2025
·
A séjourné 6 nuits
I had corner unit so I overlooked at Bay great firework show on Friday night from Balcony loud cruisers in evening with blaring music heard all the way up to 16th floor not in properties control, Shopping Ala Moana mall almost attached convenient bridge to walk across with out have to cross streets
I had corner unit so I overlooked at Bay great firework show on Friday night from Balcony loud cruisers in evening with blaring music heard all the way up to 16th floor not in properties control, Shopping Ala Moana mall almost attached convenient bridge to walk across with out have to cross streets
10
James
31 juil. 2025
·
A séjourné 7 nuits
The Waikīkī tower at the Ala Moana Hotel is undergoing renovation. This Luana Vacation rental has recently been refreshed. Bright colors and updated furniture really have improved this property. Good value for the money
The Waikīkī tower at the Ala Moana Hotel is undergoing renovation. This Luana Vacation rental has recently been refreshed. Bright colors and updated furniture really have improved this property. Good value for the money
8
Sue
3 juil. 2025
·
A séjourné 10 nuits
The property was beautiful clean and plenty of towels ect. But didnt have toilet brushes. We needed more bin holders we where only given 2 for 10 days with kids. And a broom. Or..dust pan and brush to pick up fine stuff, sand in the toilets or kitchen area. A few more Coffee, Tea, Sugar, Salt and Pepper ingredients wouldnt go astray. Its is a lovely big lounge area to feel homely. Just need a bit more for thought...in the kitchen, save buying it. We ended up buying them.and donated them the young guy on the front desk...family man with 4 kids. And gave him a nice tip, for his help planning our way around the city, ubers calls...ect. Our plane arrived at 11.30 so we got in a 2.30 early...4.00 checks seems the norm...but if the room is ready...it shouldnt be a issue..a quick message and we where in. It made our day run more smoothly...sitting around in foyer waiting to get in...was hard. So the front desk allowed us to go into the pool...which we where eternal grateful for. The convenience of being near a major shopping center was great...quick dinner in food courts, made the family life easier for all. Waikiki was too busy for me...but each to there own. Rooms are spacious and views lovely...no need for Air Conditioning that high up.
The property was beautiful clean and plenty of towels ect. But didnt have toilet brushes. We needed more bin holders we where only given 2 for 10 days with kids. And a broom. Or..dust pan and brush to pick up fine stuff, sand in the toilets or kitchen area. A few more Coffee, Tea, Sugar, Salt and Pepper ingredients wouldnt go astray. Its is a lovely big lounge area to feel homely. Just need a bit more for thought...in the kitchen, save buying it. We ended up buying them.and donated them the young guy on the front desk...family man with 4 kids. And gave him a nice tip, for his help planning our way around the city, ubers calls...ect. Our plane arrived at 11.30 so we got in a 2.30 early...4.00 checks seems the norm...but if the room is ready...it shouldnt be a issue..a quick message and we where in. It made our day run more smoothly...sitting around in foyer waiting to get in...was hard. So the front desk allowed us to go into the pool...which we where eternal grateful for. The convenience of being near a major shopping center was great...quick dinner in food courts, made the family life easier for all. Waikiki was too busy for me...but each to there own. Rooms are spacious and views lovely...no need for Air Conditioning that high up.
6
ERIC
23 mai 2025
·
A séjourné 2 nuits
The room is in a large hotel whose front desk checks you in and informs you that you are not a guest of their managed area of the hotel and therefore they are not responsible for you. It’s not a good feeling of welcome - warmth — or as they say in Hawaii — no Aloha! Room is clean with a nice view — but it’s weird. There is no shower body soap. The Toilet paper roll with a 75% used size. A Kleenex box with only a single tissue with no replacement box. Next time I stay there I’ll get a room in the hotel managed side.
The room is in a large hotel whose front desk checks you in and informs you that you are not a guest of their managed area of the hotel and therefore they are not responsible for you. It’s not a good feeling of welcome - warmth — or as they say in Hawaii — no Aloha! Room is clean with a nice view — but it’s weird. There is no shower body soap. The Toilet paper roll with a 75% used size. A Kleenex box with only a single tissue with no replacement box. Next time I stay there I’ll get a room in the hotel managed side.
4
Ann Marie
18 nov. 2024
·
A séjourné 3 nuits
No coffee, tea or creamer provided. Coffee maker is an old machine, drip style. Floor had coffee stains with grinds. Bathroom light was flickering and dim, and bathroom had no functioning extraction fan. Small soap, shampoo and lotion for 2 persons for 4 days. The AC was very noisy. The bed was comfortable and the balcony view was pleasant.
No coffee, tea or creamer provided. Coffee maker is an old machine, drip style. Floor had coffee stains with grinds. Bathroom light was flickering and dim, and bathroom had no functioning extraction fan. Small soap, shampoo and lotion for 2 persons for 4 days. The AC was very noisy. The bed was comfortable and the balcony view was pleasant.
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 11:00
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Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
octobre 2026
di | lu | ma | me | je | ve | sa |
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novembre 2026
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Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-05: 376.2474300828552USD
- 2026-10-06: NO DATA
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Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Des modes de paiement sans espèces sont disponibles
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et un détecteur de fumée
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- Le ménage est assuré uniquement en fin de séjour. Il n’est pas possible de changer de serviettes et de draps.
- Modes de paiement sans espèces disponibles pour toutes les transactions.
- Formalités de départ sans contact disponibles.
- Frais pour le parking en libre-service : 34.50 USD par nuit
- Service de voiturier : 45.00 USD par nuit
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Wi-fi gratuit
Piscine
Piscine extérieure
Parking Onsite
Fitness Center (nearby)
Activités
Piscine
Piscine extérieure
Fitness Center (nearby)
Parking
Parking
Parking Onsite
Connexion Internet
Wi-fi gratuit