Arvilla Resort

Parking was 1 very small space left right off the sidewalk, bathrm had dirty rug- no clean shower towel to step on, shower looked too skeezy to even use, no soap at sink- had to use shower soap on wall to wash hands, had 2 sets of towels for 3 people. Loud window air conditioner ran constantly, bright overhead light switch also turned off tv- so had to be on to watch tv.

Parking was easy. The room was uninhabitable due to broken windows with bullet holes and blood stains, which we were told from staff was from a fight between college aged kids who rented the room and had a big fight. Apparently, there was more damage, but they didn't replace the windows, yet tgey still rented the room. Also, it was very windy and the windows were rattdue to the holes and cracks. They looked like they would completelt break at any moment. We were completely SHOCKED! I had my reservation canceled and STILL have not received my refund, although Cass, the manager, promised it was processed.

Location was great . The staff were very helpful and I was able to check in early. They have made some updates in the room but the property is run down. Our room was very clean.

Room was clean. Hotel was older but terrific location right by the beach.

The first day they gave me the wrong room...not the room I paid for...the only running water was the bathtub and we had to brush our teeth in a bathtub!!! The owner promised to reimburse me until the night prior to checkout...thats when she denied saying that and the suite was available the next next day and it still was not as nice as the photo although she said it was an upgrade...which it was not and we hadNO TOILET PAPER and No WIFI or TV the day before last to checkout which Maria said we could have checkout at 12:00 until maintenance guy in a threading manner was trying to get in our room and when I opened the door he YELLED at me saying..."THE OWNER WANTS YOU OUT NOW"...if I wasn't going straight to the airport I would of called the police...I was truly scared ...I took the owner for her word until she didn't stand behind her promise...absoulutly terrible!!!