I paid for and had a confirmed reservation 2 months prior to our trip. After not receiving responses to my multiple emails regarding access information, I called prior to coming and left a message for Jorge requesting that he call me. Upon arrival, multiple phone calls to VRBO who attempted to contact Jorge we were told that we did not have reservations. After being assured by VRBO that they would find us a hotel (2 couples) for the night and another accommodation, we had to find and pay for another accommodation for the rest of our week. Our money has not been refunded. Do not make reservations at this house.
I paid for and had a confirmed reservation 2 months prior to our trip. After not receiving responses to my multiple emails regarding access information, I called prior to coming and left a message for Jorge requesting that he call me. Upon arrival, multiple phone calls to VRBO who attempted to contact Jorge we were told that we did not have reservations. After being assured by VRBO that they would find us a hotel (2 couples) for the night and another accommodation, we had to find and pay for another accommodation for the rest of our week. Our money has not been refunded. Do not make reservations at this house.