Perry Lane Hotel, a Luxury Collection Hotel, Savannah

I booked a city view and we got an ADA room overlooking a dumpster. Otherwise the hotel was gorgeous

The staff was very friendly and helpful. There was a musty odor through the hallway, and in the room. Room was very small. Bed was comfortable. Bath/shower products premium quality. The bathroom faucet was broken, shower fixture not user friendly, no ventilation for shower steam (hence the musty odor) and they could use a coffee maker in the room. I expected more from a “luxury” hotel. I wouldn’t consider this hotel 5 star as presented.

Staff service the best you have ever experienced.

Perfect

This is a lovely hotel in the middle of town, with superior valet and Hotel staff! Service at the restaurant downstairs was good but rather slow for breakfast and dinner both. Rooftop bar service was amazing, and the drinks & nibbles were v good. One complaint: dust was prevalent on the bathroom fixtures & the room in general needed a good wipe down. Also, sheets smelled of chlorine. Otherwise the room was clean, well appointed and spacious.