Ocean View Treetops Retreat

Stunning location & comfortable stay It would have helped to know in advance that power outages are not uncommon. After hours emergency communication extremely frustrating Overall restful & pleasant stay

Very disappointed with this property, due to the unclean state that we walked into. Some examples are kitchen utensils not cleaned, BBQ not cleaned, kitchen cupboards not wiped down ( fingerprints could be seen on the handles) and this during covid. However, the most disgusting was the bedrooms were our son slept, the sheets and underlays had yellow stains and the curtain had white marks on them. We had travelled a while then had to clean for an hour, With the amount you pay for the rental, you did not expect this, and from a stayz property. Reported this and there was no offer of compensation. This is typical of the way people do business these days, they transferred the issue to the cleaning company and then nothing is communicated.