Satama Hotel
179 US$
/nat
Gennemsnit for oktober
Priser på Satama Hotel
Vælg datoer for at se priser og tilgængelighed
179 US$
/nat
Gennemsnit for oktober
Gennemsnitlige månedlige priser
På Satama Hotel ligger prisen pr. nat i gennemsnit på 179 US$ i den billigste måned (oktober) og 204 US$ i den dyreste måned (december), baseret på de seneste 12 måneder.
| Måned | Gennemsnitlig pris |
|---|---|
| januar | 203 US$ |
| februar | 188 US$ |
| marts | 187 US$ |
| april | 188 US$ |
| maj | 185 US$ |
| juni | 180 US$ |
| juli | 180 US$ |
| oktober | 179 US$ |
| november | 203 US$ |
| december | 204 US$ |
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okt. · 179 US$
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Dyrest: december (ca. 204 US$)
Billigst: oktober (ca. 179 US$)
Om dette overnatningssted
. Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards and cash. Safety features at this property include a fire extinguisher. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. .Optional: Airport shuttle fee: HTG 1200 per person (one-way)Airport shuttle fee per child: HTG 1200 (one-way), (from 6 to 18 years old) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. .Pets not allowed.This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Professional property host/manager. No cribs (infant beds) available. Essential workers only - NO.Visa, Debit cards not accepted, Cash, Mastercard.Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge..Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite..Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks..Distances are displayed to the nearest 0.1 mile and kilometer. . Place d'Armes - 1.5 km / 0.9 mi . Cap-Haitien Cathedral - 1.5 km / 0.9 mi . Cormier Beach - 7.7 km / 4.8 mi . Labadee Beach - 9.1 km / 5.7 mi . Sans Souci Palace - 21.4 km / 13.3 mi . Citadelle Laferriere - 26.3 km / 16.4 mi . The preferred airport for Satama Hotel is Cap-Haitien (CAP-Cap-Haitien Intl.) - 5.3 km / 3.3 mi .Near Place d'Armes.Business property
Transport til/Fra lufthavn
Restaurant
Swimmingpool
Elevator
Roomservice
Turistservice
Lokation
Habitation Jouissant 250,Rue 29 B Prolongée,Carrenage,Cap-Haitien,HT, Rival Beach, Cap-Haïtien, Haiti
Værelsesmuligheder
Superior Queen Room (City View) with Balcony
2
Superior King Room (City View) with Terrace
Værelsesoplysninger
3
Superior Room, 1 Queen Bed, Balcony, City View
Værelsesoplysninger
1
Superior Double Room, 2 Queen Beds, City View, Sea Facing
Værelsesoplysninger
5
Superior Room, 1 King Bed, Terrace, City View
Værelsesoplysninger
Superior 2 Queen Room (Sea Or City View)
Gæsteanmeldelser af Satama Hotel
8.3
Meget god
Baseret på 408 verificerede anmeldelser
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Satama Hotel roses for sin spektakulære udsigt over bjergene, en moderne atmosfære og generelt venligt personale. Mange gæster nød velsmagende mad og komfortable værelser, hvilket gør det til et populært valg for besøgende i Cap-Haitien.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
Satama Hotel roses for sin spektakulære udsigt over bjergene, en moderne atmosfære og generelt venligt personale. Mange gæster nød velsmagende mad og komfortable værelser, hvilket gør det til et populært valg for besøgende i Cap-Haitien.
Den stejle og delvist ujævne adgangsvej nævnes gentagne gange som usikker eller stressende. Nogle gæster rapporterer langsom service i restauranten, ubehøjelige svar, forsinkelser ved indtjekning og vanskeligheder med at få håndklæder eller vand. Selvom mange værelser føles rummelige og rene, inkluderer gentagne klager kakerlakker, ustabil varmt vand eller manglende AC om dagen, elevatorudfald og mindre vedligeholdelsesproblemer såsom stænk fra bruseren og defekte installationer. Forvent flot natur og komfort med lejlighedsvise driftsmæssige udfordringer.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Moderne ejendom med en dejlig pool, bar og restaurant. Nogle gæster rapporterer elevatorudfald og slukning af AC om dagen.
Relaterede gæsteanmeldelser
6
W
30. jul. 2023
·
Overnattede 6 nætter
the hotel has a beautiful view of the city. The pool is nice, staff is nice. but the food is expensive, takes too long. The road that leads to Satama is not paved all the way n unsafe. The hotel should have paved the road and barricade it.
the hotel has a beautiful view of the city. The pool is nice, staff is nice. but the food is expensive, takes too long. The road that leads to Satama is not paved all the way n unsafe. The hotel should have paved the road and barricade it.
4
Islande
25. sep. 2023
·
Overnattede 5 nætter
The property is gorgeous I’m not going to take this away from it. Nice view overlooking the city. However the road could have been done. I was with a baby and every time we have to take this road in and out of the hotel I felt like my life was in danger. The ac was not running during day time which was horrible for my baby. The elevator was not working. I had to carry my heavy bag 3 stairs down. My sink was clogged every day I had to tell someone to come fix it. My balcony door couldn’t close even though I told the front desk. They disregarded all of the complaints. Not going back definitely. For your money yon don’t get the service . Overall property is hot because no central air. I had to leave the hotel everyday and just come back to sleep when Ac was on in the room.
The property is gorgeous I’m not going to take this away from it. Nice view overlooking the city. However the road could have been done. I was with a baby and every time we have to take this road in and out of the hotel I felt like my life was in danger. The ac was not running during day time which was horrible for my baby. The elevator was not working. I had to carry my heavy bag 3 stairs down. My sink was clogged every day I had to tell someone to come fix it. My balcony door couldn’t close even though I told the front desk. They disregarded all of the complaints. Not going back definitely. For your money yon don’t get the service . Overall property is hot because no central air. I had to leave the hotel everyday and just come back to sleep when Ac was on in the room.
10
Moses
27. okt. 2023
·
Overnattede 6 nætter
Had a great time. I arrive early and they still accommodate me and my son at check. It was fast and smooth. The Resturant had some of the best food I could eat. The bar service all the way to the pool and lounging area. Truly a great experience. I would update some stuff in the room. Shower heads and setting chair and desk chair. But over all great. Each morning hot fresh breakfast.
Had a great time. I arrive early and they still accommodate me and my son at check. It was fast and smooth. The Resturant had some of the best food I could eat. The bar service all the way to the pool and lounging area. Truly a great experience. I would update some stuff in the room. Shower heads and setting chair and desk chair. But over all great. Each morning hot fresh breakfast.
8
Carine
23. jan. 2023
·
Overnattede 3 nætter
Good looking premises with an exceptional view. Rooms are very comfortable at international standard level. Just missed a quiet spot, and a bit of shade by the otherwise stunning pool
Good looking premises with an exceptional view. Rooms are very comfortable at international standard level. Just missed a quiet spot, and a bit of shade by the otherwise stunning pool
8
Harris
16. jan. 2023
·
Overnattede 19.365 nætter
This hotel is beautiful. Located on a mountain and over looking the entire city and bay of Cap-Haitien. Likes: Beautiful landscaping, grounds and clean rooms, Modern Hotel and nice pool. Secluded and quiet. Complimentary Breakfast everyday. Restaurant and Bar. The food was good. Special Shout out to Junior the waiter at the bar who found my credit card at the pool and returned it to me. You saved me a lot of headache. The cleaning staff is awesome, thank you ladies. Dislikes: The pool water was a little cloudy but they eventually had someone to come and clean the pool water by day 3 of my stay. The food was delicious but the portions where kind of small for the price. My only real dislike was that the hotel allows the wait staff to take pictures of your Identification Card, Debit Card along with your bar bill with their cell phones as proof that you purchased food at the Hotel bar. This is along with me using my debit card and entering my pin to pay for the food. This is a bad business practice and made me feel very uncomfortable that someone has my information in there PERSONAL cell phone. This made me feel very uncomfortable.
This hotel is beautiful. Located on a mountain and over looking the entire city and bay of Cap-Haitien. Likes: Beautiful landscaping, grounds and clean rooms, Modern Hotel and nice pool. Secluded and quiet. Complimentary Breakfast everyday. Restaurant and Bar. The food was good. Special Shout out to Junior the waiter at the bar who found my credit card at the pool and returned it to me. You saved me a lot of headache. The cleaning staff is awesome, thank you ladies. Dislikes: The pool water was a little cloudy but they eventually had someone to come and clean the pool water by day 3 of my stay. The food was delicious but the portions where kind of small for the price. My only real dislike was that the hotel allows the wait staff to take pictures of your Identification Card, Debit Card along with your bar bill with their cell phones as proof that you purchased food at the Hotel bar. This is along with me using my debit card and entering my pin to pay for the food. This is a bad business practice and made me feel very uncomfortable that someone has my information in there PERSONAL cell phone. This made me feel very uncomfortable.
2
shiela
18. sep. 2023
·
Overnattede 3 nætter
The road is so dangerous. There is pot holes in the street going up to the hotel. I had to change my room 3 times, the elevator wasn't working I'm 5 months pregnant and high risk, so the stairs was very dangerous for me. I would not recommend this hotel to anyone.
The road is so dangerous. There is pot holes in the street going up to the hotel. I had to change my room 3 times, the elevator wasn't working I'm 5 months pregnant and high risk, so the stairs was very dangerous for me. I would not recommend this hotel to anyone.
10
Rolande
28. okt. 2023
·
Overnattede 1 nat
The hotel was very beautiful and high tech. They embrace the natural beauty of Haiti to build this hotel in the mountains. Thank you for providing us with stelar service.
The hotel was very beautiful and high tech. They embrace the natural beauty of Haiti to build this hotel in the mountains. Thank you for providing us with stelar service.
8
Isaac
2. feb. 2024
·
Overnattede 2 nætter
I like the panoramic view. However, customer service needs to improve, and the menu presentation at the pool bar. Just two or three sheets of white paper.
I like the panoramic view. However, customer service needs to improve, and the menu presentation at the pool bar. Just two or three sheets of white paper.
10
Farah
28. jul. 2023
·
Overnattede 2 nætter
Absolutely gorgeous property with modern feel. The restaurant serves great food and Eve better drinks. There is daily breakfast which was also delicious. The staff was friendly and attentive. I will definitely be back 10/10 recommend!
Absolutely gorgeous property with modern feel. The restaurant serves great food and Eve better drinks. There is daily breakfast which was also delicious. The staff was friendly and attentive. I will definitely be back 10/10 recommend!
10
angela
18. jul. 2023
·
Overnattede 3 nætter
Very good service and facilities.. staff are well trained!
Very good service and facilities.. staff are well trained!
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Mange anmeldelser beskriver meget rene værelser og fællesarealer. Andre rapporterer kakerlakker, skimmel i badeværelset, stoppede vaske og vedligeholdelsesmangler, såsom brusevand, der spilder ud på gulvet.
Relaterede gæsteanmeldelser
4
Islande
25. sep. 2023
·
Overnattede 5 nætter
The property is gorgeous I’m not going to take this away from it. Nice view overlooking the city. However the road could have been done. I was with a baby and every time we have to take this road in and out of the hotel I felt like my life was in danger. The ac was not running during day time which was horrible for my baby. The elevator was not working. I had to carry my heavy bag 3 stairs down. My sink was clogged every day I had to tell someone to come fix it. My balcony door couldn’t close even though I told the front desk. They disregarded all of the complaints. Not going back definitely. For your money yon don’t get the service . Overall property is hot because no central air. I had to leave the hotel everyday and just come back to sleep when Ac was on in the room.
The property is gorgeous I’m not going to take this away from it. Nice view overlooking the city. However the road could have been done. I was with a baby and every time we have to take this road in and out of the hotel I felt like my life was in danger. The ac was not running during day time which was horrible for my baby. The elevator was not working. I had to carry my heavy bag 3 stairs down. My sink was clogged every day I had to tell someone to come fix it. My balcony door couldn’t close even though I told the front desk. They disregarded all of the complaints. Not going back definitely. For your money yon don’t get the service . Overall property is hot because no central air. I had to leave the hotel everyday and just come back to sleep when Ac was on in the room.
2
Ebony
30. mar. 2023
·
Overnattede 7 nætter
The bathroom are full of mold, erosion to the pipe there’s no hot water. The picture online look Ntn like the room. There’s no AC in the day time due to gas shortage. The price of the food vs what you get is outrages I ordered a burger one day and found hair in my patty. From that day I didn’t eat at the hotel again This hotel shouldn’t be 4 stars The lobby and dining room are great The view is beautiful Everything on the outside of the hotel looks great but they need to re do the rooms: Paint the rooms restructure the bathrooms the chair in the room has a old cover on it Just not what you expect when you book a 4 star / 8.3 rating hotel
The bathroom are full of mold, erosion to the pipe there’s no hot water. The picture online look Ntn like the room. There’s no AC in the day time due to gas shortage. The price of the food vs what you get is outrages I ordered a burger one day and found hair in my patty. From that day I didn’t eat at the hotel again This hotel shouldn’t be 4 stars The lobby and dining room are great The view is beautiful Everything on the outside of the hotel looks great but they need to re do the rooms: Paint the rooms restructure the bathrooms the chair in the room has a old cover on it Just not what you expect when you book a 4 star / 8.3 rating hotel
10
Fritz
26. apr. 2023
·
Overnattede 9 nætter
Clean
Clean
4
Melande
20. sep. 2023
·
Overnattede 3 nætter
The room had roaches in it, other than that the hotel is good.
The room had roaches in it, other than that the hotel is good.
8
Harris
16. jan. 2023
·
Overnattede 19.365 nætter
This hotel is beautiful. Located on a mountain and over looking the entire city and bay of Cap-Haitien. Likes: Beautiful landscaping, grounds and clean rooms, Modern Hotel and nice pool. Secluded and quiet. Complimentary Breakfast everyday. Restaurant and Bar. The food was good. Special Shout out to Junior the waiter at the bar who found my credit card at the pool and returned it to me. You saved me a lot of headache. The cleaning staff is awesome, thank you ladies. Dislikes: The pool water was a little cloudy but they eventually had someone to come and clean the pool water by day 3 of my stay. The food was delicious but the portions where kind of small for the price. My only real dislike was that the hotel allows the wait staff to take pictures of your Identification Card, Debit Card along with your bar bill with their cell phones as proof that you purchased food at the Hotel bar. This is along with me using my debit card and entering my pin to pay for the food. This is a bad business practice and made me feel very uncomfortable that someone has my information in there PERSONAL cell phone. This made me feel very uncomfortable.
This hotel is beautiful. Located on a mountain and over looking the entire city and bay of Cap-Haitien. Likes: Beautiful landscaping, grounds and clean rooms, Modern Hotel and nice pool. Secluded and quiet. Complimentary Breakfast everyday. Restaurant and Bar. The food was good. Special Shout out to Junior the waiter at the bar who found my credit card at the pool and returned it to me. You saved me a lot of headache. The cleaning staff is awesome, thank you ladies. Dislikes: The pool water was a little cloudy but they eventually had someone to come and clean the pool water by day 3 of my stay. The food was delicious but the portions where kind of small for the price. My only real dislike was that the hotel allows the wait staff to take pictures of your Identification Card, Debit Card along with your bar bill with their cell phones as proof that you purchased food at the Hotel bar. This is along with me using my debit card and entering my pin to pay for the food. This is a bad business practice and made me feel very uncomfortable that someone has my information in there PERSONAL cell phone. This made me feel very uncomfortable.
6
Kesler
23. mar. 2023
·
Overnattede 2 nætter
The hotel was very nice and spotless. The staff was very friendly and professional The food was excellent. I asked for more water and they didn’t have it. They only gave us 2 bottles of water daily. The water was not enough .
The hotel was very nice and spotless. The staff was very friendly and professional The food was excellent. I asked for more water and they didn’t have it. They only gave us 2 bottles of water daily. The water was not enough .
10
Yokiviah
25. aug. 2023
·
Overnattede 3 nætter
Great time, friendly staff, super clean and efficient
Great time, friendly staff, super clean and efficient
6
Peterson
8. apr. 2023
·
Overnattede 2 nætter
In the bathroom need to fix the floor. When you're showering, water gets all over the place. Need to put a door on the shower.
In the bathroom need to fix the floor. When you're showering, water gets all over the place. Need to put a door on the shower.
2
Maggie
6. jul. 2023
·
Overnattede 10 nætter
The management team did not extend a warm welcome to their guests. The rooms were infested with roaches. Could not get enough towels to accommodate guests. Will never go back and will not recommend it to other people.
The management team did not extend a warm welcome to their guests. The rooms were infested with roaches. Could not get enough towels to accommodate guests. Will never go back and will not recommend it to other people.
10
Bendy
24. jul. 2023
·
Overnattede 2 nætter
Very nice and clean
Very nice and clean
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Værelserne er generelt moderne, komfortable og i nogle tilfælde rummelige med enestående udsigt over byen og bugten. Nogle bemærker AC-placering eller lækager, TV-signalproblemer og lejlighedsvis støj fra installationerne.
Relaterede gæsteanmeldelser
10
arlene
20. feb. 2024
·
Overnattede 5 nætter
What a spectacular stay and place. I appreciate being able to have this experience at such a well maintained place in Okap. The receptionist was incredibly kind, the food was delicious, the drinks were lovely, housekeeping was meticulous, and the room was wonderful. I deeply enjoyed my stay and high recommend this oasis in the mountains. The view is impressive. Thank you for being so wonderful.
What a spectacular stay and place. I appreciate being able to have this experience at such a well maintained place in Okap. The receptionist was incredibly kind, the food was delicious, the drinks were lovely, housekeeping was meticulous, and the room was wonderful. I deeply enjoyed my stay and high recommend this oasis in the mountains. The view is impressive. Thank you for being so wonderful.
8
Jorchemy
8. jan. 2023
·
Overnattede 19.360 nætter
Très bel hôtel mais il faut changer les TV j’ai été dans deux chambres différentes pendant mon séjour les TV ont des problèmes de signal et de volume pour certaines chaînes. Aussi il faut revoir la position des climatiseurs c’est exposé face aux lits ! Après ça Bravo à Satama !
Très bel hôtel mais il faut changer les TV j’ai été dans deux chambres différentes pendant mon séjour les TV ont des problèmes de signal et de volume pour certaines chaînes. Aussi il faut revoir la position des climatiseurs c’est exposé face aux lits ! Après ça Bravo à Satama !
4
RIGOBERT
19. nov. 2023
·
Overnattede 4 nætter
Lack of maintenance!!! Poor quality in rooms...
Lack of maintenance!!! Poor quality in rooms...
10
Henri
29. mar. 2022
·
Overnattede 1 nat
Best views from a hotel I’ve ever seen.
Best views from a hotel I’ve ever seen.
8
Carine
23. jan. 2023
·
Overnattede 3 nætter
Good looking premises with an exceptional view. Rooms are very comfortable at international standard level. Just missed a quiet spot, and a bit of shade by the otherwise stunning pool
Good looking premises with an exceptional view. Rooms are very comfortable at international standard level. Just missed a quiet spot, and a bit of shade by the otherwise stunning pool
10
Jean
24. okt. 2023
·
Overnattede 2 nætter
Place is beautiful, i love it the rooms are spacious and very comfortable, clean. Driving to the top of the hill is a little scary 😨 but the hotel is great.
Place is beautiful, i love it the rooms are spacious and very comfortable, clean. Driving to the top of the hill is a little scary 😨 but the hotel is great.
8
Rosarion
21. jun. 2023
·
Overnattede 4 nætter
the food is so yummy there, and the view from the hotel is unique.
the food is so yummy there, and the view from the hotel is unique.
2
Mazard
5. feb. 2023
·
Overnattede 3 nætter
The only thing about this location is the view. Some of the staff is very nice most likely the night crew understand what customer service should be. this is my first time at this Satama hotel, AC was leaking. And Water was everywhere in my room and guess what they have the audacity to tell me well um, we can’t really change your room because we have no room available at this moment, and was not true. I was very upset, also had some activity to do. When I get back the night crew was Oh no problem let me get that fixed for you as soon as possible. The young lady that work the front desk in the morning does not look like she want to be at work. All all I’m saying is I will never come back to this hotel due to poor service the appliances is not what it look like online, I travel a lot. This is the first time I have to experience this in my entire time traveling. If I need towel I have to exchange the two to towels that I already used before they can give me more towels and they don’t even have washing towel. At night time the is a noise that came out of the bathroom and keep beeping, and that make it very hard for me to fall asleep sleep. My first time and my last time at satama
The only thing about this location is the view. Some of the staff is very nice most likely the night crew understand what customer service should be. this is my first time at this Satama hotel, AC was leaking. And Water was everywhere in my room and guess what they have the audacity to tell me well um, we can’t really change your room because we have no room available at this moment, and was not true. I was very upset, also had some activity to do. When I get back the night crew was Oh no problem let me get that fixed for you as soon as possible. The young lady that work the front desk in the morning does not look like she want to be at work. All all I’m saying is I will never come back to this hotel due to poor service the appliances is not what it look like online, I travel a lot. This is the first time I have to experience this in my entire time traveling. If I need towel I have to exchange the two to towels that I already used before they can give me more towels and they don’t even have washing towel. At night time the is a noise that came out of the bathroom and keep beeping, and that make it very hard for me to fall asleep sleep. My first time and my last time at satama
10
Christelle
25. aug. 2023
·
Overnattede 4 nætter
The view was magical. I loved it.
The view was magical. I loved it.
10
Sophia
3. jun. 2022
·
Overnattede 1 nat
We stayed for one night for my birthday and it was amazing! The staff is very accommodating and rooms were so comfortable.
We stayed for one night for my birthday and it was amazing! The staff is very accommodating and rooms were so comfortable.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Service
Personalet beskrives ofte som venligt, professionelt og imødekommende, inklusive hjælpsom tidlig indtjekning. Imidlertid oplevede flere gæster langsom eller uresponsiv service, lange ventetider ved indtjekning og vanskeligheder med at få håndklæder eller ekstra vand.
Relaterede gæsteanmeldelser
10
arlene
20. feb. 2024
·
Overnattede 5 nætter
What a spectacular stay and place. I appreciate being able to have this experience at such a well maintained place in Okap. The receptionist was incredibly kind, the food was delicious, the drinks were lovely, housekeeping was meticulous, and the room was wonderful. I deeply enjoyed my stay and high recommend this oasis in the mountains. The view is impressive. Thank you for being so wonderful.
What a spectacular stay and place. I appreciate being able to have this experience at such a well maintained place in Okap. The receptionist was incredibly kind, the food was delicious, the drinks were lovely, housekeeping was meticulous, and the room was wonderful. I deeply enjoyed my stay and high recommend this oasis in the mountains. The view is impressive. Thank you for being so wonderful.
4
Islande
25. sep. 2023
·
Overnattede 5 nætter
The property is gorgeous I’m not going to take this away from it. Nice view overlooking the city. However the road could have been done. I was with a baby and every time we have to take this road in and out of the hotel I felt like my life was in danger. The ac was not running during day time which was horrible for my baby. The elevator was not working. I had to carry my heavy bag 3 stairs down. My sink was clogged every day I had to tell someone to come fix it. My balcony door couldn’t close even though I told the front desk. They disregarded all of the complaints. Not going back definitely. For your money yon don’t get the service . Overall property is hot because no central air. I had to leave the hotel everyday and just come back to sleep when Ac was on in the room.
The property is gorgeous I’m not going to take this away from it. Nice view overlooking the city. However the road could have been done. I was with a baby and every time we have to take this road in and out of the hotel I felt like my life was in danger. The ac was not running during day time which was horrible for my baby. The elevator was not working. I had to carry my heavy bag 3 stairs down. My sink was clogged every day I had to tell someone to come fix it. My balcony door couldn’t close even though I told the front desk. They disregarded all of the complaints. Not going back definitely. For your money yon don’t get the service . Overall property is hot because no central air. I had to leave the hotel everyday and just come back to sleep when Ac was on in the room.
6
evnisha
11. sep. 2023
·
Overnattede 4 nætter
The property was nice but needs a hand full of maintenance.The front desk staff & housekeepers were nice , but the other staff mainly food and beverage staff was terrible. It felt like they were doing me favors instead of the job as if they didn’t want to be there.
The property was nice but needs a hand full of maintenance.The front desk staff & housekeepers were nice , but the other staff mainly food and beverage staff was terrible. It felt like they were doing me favors instead of the job as if they didn’t want to be there.
10
Moses
27. okt. 2023
·
Overnattede 6 nætter
Had a great time. I arrive early and they still accommodate me and my son at check. It was fast and smooth. The Resturant had some of the best food I could eat. The bar service all the way to the pool and lounging area. Truly a great experience. I would update some stuff in the room. Shower heads and setting chair and desk chair. But over all great. Each morning hot fresh breakfast.
Had a great time. I arrive early and they still accommodate me and my son at check. It was fast and smooth. The Resturant had some of the best food I could eat. The bar service all the way to the pool and lounging area. Truly a great experience. I would update some stuff in the room. Shower heads and setting chair and desk chair. But over all great. Each morning hot fresh breakfast.
10
Gregory
31. okt. 2023
·
Overnattede 6 nætter
The friendly professional service of the staff.
The friendly professional service of the staff.
10
Sabrina
23. maj 2023
·
Overnattede 4 nætter
Loved our visit staff great and accommodating. Breakfast was fresh and hot daily. Will definitely be returning.
Loved our visit staff great and accommodating. Breakfast was fresh and hot daily. Will definitely be returning.
10
Agnes
11. nov. 2023
·
Overnattede 4 nætter
Staffs were very nice and friendly. Food was excellent, from breakfast to dinner.
Staffs were very nice and friendly. Food was excellent, from breakfast to dinner.
2
Mazard
5. feb. 2023
·
Overnattede 3 nætter
The only thing about this location is the view. Some of the staff is very nice most likely the night crew understand what customer service should be. this is my first time at this Satama hotel, AC was leaking. And Water was everywhere in my room and guess what they have the audacity to tell me well um, we can’t really change your room because we have no room available at this moment, and was not true. I was very upset, also had some activity to do. When I get back the night crew was Oh no problem let me get that fixed for you as soon as possible. The young lady that work the front desk in the morning does not look like she want to be at work. All all I’m saying is I will never come back to this hotel due to poor service the appliances is not what it look like online, I travel a lot. This is the first time I have to experience this in my entire time traveling. If I need towel I have to exchange the two to towels that I already used before they can give me more towels and they don’t even have washing towel. At night time the is a noise that came out of the bathroom and keep beeping, and that make it very hard for me to fall asleep sleep. My first time and my last time at satama
The only thing about this location is the view. Some of the staff is very nice most likely the night crew understand what customer service should be. this is my first time at this Satama hotel, AC was leaking. And Water was everywhere in my room and guess what they have the audacity to tell me well um, we can’t really change your room because we have no room available at this moment, and was not true. I was very upset, also had some activity to do. When I get back the night crew was Oh no problem let me get that fixed for you as soon as possible. The young lady that work the front desk in the morning does not look like she want to be at work. All all I’m saying is I will never come back to this hotel due to poor service the appliances is not what it look like online, I travel a lot. This is the first time I have to experience this in my entire time traveling. If I need towel I have to exchange the two to towels that I already used before they can give me more towels and they don’t even have washing towel. At night time the is a noise that came out of the bathroom and keep beeping, and that make it very hard for me to fall asleep sleep. My first time and my last time at satama
10
angela
18. jul. 2023
·
Overnattede 3 nætter
Very good service and facilities.. staff are well trained!
Very good service and facilities.. staff are well trained!
2
Guenson
22. jun. 2023
·
Overnattede 2 nætter
I made a reservation 3 weeks ago when I arrived at the hotel they told me. The room is not yet available, I spent more than 4 hours waiting for the woman to prepare. after I found out that the room had no towels, when I asked for towels, they said that the towels were not washed. It was the worst experience of my life
I made a reservation 3 weeks ago when I arrived at the hotel they told me. The room is not yet available, I spent more than 4 hours waiting for the woman to prepare. after I found out that the room had no towels, when I asked for towels, they said that the towels were not washed. It was the worst experience of my life
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Lokation
Dramatisk beliggenhed på en bakketop med panoramaudsigt og en stille, afsides atmosfære. Mange advarer om, at den stejle og delvist ujævne adgangsvej føles usikker eller udfordrende.
Relaterede gæsteanmeldelser
6
W
30. jul. 2023
·
Overnattede 6 nætter
the hotel has a beautiful view of the city. The pool is nice, staff is nice. but the food is expensive, takes too long. The road that leads to Satama is not paved all the way n unsafe. The hotel should have paved the road and barricade it.
the hotel has a beautiful view of the city. The pool is nice, staff is nice. but the food is expensive, takes too long. The road that leads to Satama is not paved all the way n unsafe. The hotel should have paved the road and barricade it.
8
Joseph
18. mar. 2023
·
Overnattede 1 nat
Love the location of the property. It wasn’t the Conrad or the ritz Carlton but by far one of the best locations that I’ve found so far in Haiti. The few alone is worth a thousand words. The one down size is paying the hotel shuttle about $17 USD To take you to the airport. Came around $86 USD for 5 of us
Love the location of the property. It wasn’t the Conrad or the ritz Carlton but by far one of the best locations that I’ve found so far in Haiti. The few alone is worth a thousand words. The one down size is paying the hotel shuttle about $17 USD To take you to the airport. Came around $86 USD for 5 of us
10
Henri
29. mar. 2022
·
Overnattede 1 nat
Best views from a hotel I’ve ever seen.
Best views from a hotel I’ve ever seen.
8
Carine
23. jan. 2023
·
Overnattede 3 nætter
Good looking premises with an exceptional view. Rooms are very comfortable at international standard level. Just missed a quiet spot, and a bit of shade by the otherwise stunning pool
Good looking premises with an exceptional view. Rooms are very comfortable at international standard level. Just missed a quiet spot, and a bit of shade by the otherwise stunning pool
8
Joanne
5. jul. 2022
·
Overnattede 5 nætter
The hotel is beautiful! Location is great but not easily accessible, roads are not finished.
The hotel is beautiful! Location is great but not easily accessible, roads are not finished.
10
Samuel
28. apr. 2023
·
Overnattede 6 nætter
The property is nice and clean, but the road to go up to the Hotel is dangerous because of the mountain is too high
The property is nice and clean, but the road to go up to the Hotel is dangerous because of the mountain is too high
8
Harris
16. jan. 2023
·
Overnattede 19.365 nætter
This hotel is beautiful. Located on a mountain and over looking the entire city and bay of Cap-Haitien. Likes: Beautiful landscaping, grounds and clean rooms, Modern Hotel and nice pool. Secluded and quiet. Complimentary Breakfast everyday. Restaurant and Bar. The food was good. Special Shout out to Junior the waiter at the bar who found my credit card at the pool and returned it to me. You saved me a lot of headache. The cleaning staff is awesome, thank you ladies. Dislikes: The pool water was a little cloudy but they eventually had someone to come and clean the pool water by day 3 of my stay. The food was delicious but the portions where kind of small for the price. My only real dislike was that the hotel allows the wait staff to take pictures of your Identification Card, Debit Card along with your bar bill with their cell phones as proof that you purchased food at the Hotel bar. This is along with me using my debit card and entering my pin to pay for the food. This is a bad business practice and made me feel very uncomfortable that someone has my information in there PERSONAL cell phone. This made me feel very uncomfortable.
This hotel is beautiful. Located on a mountain and over looking the entire city and bay of Cap-Haitien. Likes: Beautiful landscaping, grounds and clean rooms, Modern Hotel and nice pool. Secluded and quiet. Complimentary Breakfast everyday. Restaurant and Bar. The food was good. Special Shout out to Junior the waiter at the bar who found my credit card at the pool and returned it to me. You saved me a lot of headache. The cleaning staff is awesome, thank you ladies. Dislikes: The pool water was a little cloudy but they eventually had someone to come and clean the pool water by day 3 of my stay. The food was delicious but the portions where kind of small for the price. My only real dislike was that the hotel allows the wait staff to take pictures of your Identification Card, Debit Card along with your bar bill with their cell phones as proof that you purchased food at the Hotel bar. This is along with me using my debit card and entering my pin to pay for the food. This is a bad business practice and made me feel very uncomfortable that someone has my information in there PERSONAL cell phone. This made me feel very uncomfortable.
10
Luc
22. jun. 2023
·
Overnattede 5 nætter
Very nice place to stay. They must fix the road to make it more drivable, for safe driving.
Very nice place to stay. They must fix the road to make it more drivable, for safe driving.
6
Thony
29. aug. 2023
·
The hill is will bad when you go to the mountains
The hill is will bad when you go to the mountains
10
Christelle
25. aug. 2023
·
Overnattede 4 nætter
The view was magical. I loved it.
The view was magical. I loved it.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Spisning
Mad og drikkevarer roses bredt, og den daglige morgenmad værdsættes. Gentagne ulemper omfatter begrænset udvalg af morgenmad, lejlighedsvis langsom service, højere priser og nogle gange små portioner.
Relaterede gæsteanmeldelser
10
arlene
20. feb. 2024
·
Overnattede 5 nætter
What a spectacular stay and place. I appreciate being able to have this experience at such a well maintained place in Okap. The receptionist was incredibly kind, the food was delicious, the drinks were lovely, housekeeping was meticulous, and the room was wonderful. I deeply enjoyed my stay and high recommend this oasis in the mountains. The view is impressive. Thank you for being so wonderful.
What a spectacular stay and place. I appreciate being able to have this experience at such a well maintained place in Okap. The receptionist was incredibly kind, the food was delicious, the drinks were lovely, housekeeping was meticulous, and the room was wonderful. I deeply enjoyed my stay and high recommend this oasis in the mountains. The view is impressive. Thank you for being so wonderful.
6
W
30. jul. 2023
·
Overnattede 6 nætter
the hotel has a beautiful view of the city. The pool is nice, staff is nice. but the food is expensive, takes too long. The road that leads to Satama is not paved all the way n unsafe. The hotel should have paved the road and barricade it.
the hotel has a beautiful view of the city. The pool is nice, staff is nice. but the food is expensive, takes too long. The road that leads to Satama is not paved all the way n unsafe. The hotel should have paved the road and barricade it.
10
Moses
27. okt. 2023
·
Overnattede 6 nætter
Had a great time. I arrive early and they still accommodate me and my son at check. It was fast and smooth. The Resturant had some of the best food I could eat. The bar service all the way to the pool and lounging area. Truly a great experience. I would update some stuff in the room. Shower heads and setting chair and desk chair. But over all great. Each morning hot fresh breakfast.
Had a great time. I arrive early and they still accommodate me and my son at check. It was fast and smooth. The Resturant had some of the best food I could eat. The bar service all the way to the pool and lounging area. Truly a great experience. I would update some stuff in the room. Shower heads and setting chair and desk chair. But over all great. Each morning hot fresh breakfast.
10
Yokiviah
11. feb. 2024
·
Overnattede 5 nætter
Nice, the menu was limited for breakfasts which I wasn’t impressed by , I heard so much about how refreshing and rotation of new foods daily was served but the same thing was given daily.
Nice, the menu was limited for breakfasts which I wasn’t impressed by , I heard so much about how refreshing and rotation of new foods daily was served but the same thing was given daily.
8
Harris
16. jan. 2023
·
Overnattede 19.365 nætter
This hotel is beautiful. Located on a mountain and over looking the entire city and bay of Cap-Haitien. Likes: Beautiful landscaping, grounds and clean rooms, Modern Hotel and nice pool. Secluded and quiet. Complimentary Breakfast everyday. Restaurant and Bar. The food was good. Special Shout out to Junior the waiter at the bar who found my credit card at the pool and returned it to me. You saved me a lot of headache. The cleaning staff is awesome, thank you ladies. Dislikes: The pool water was a little cloudy but they eventually had someone to come and clean the pool water by day 3 of my stay. The food was delicious but the portions where kind of small for the price. My only real dislike was that the hotel allows the wait staff to take pictures of your Identification Card, Debit Card along with your bar bill with their cell phones as proof that you purchased food at the Hotel bar. This is along with me using my debit card and entering my pin to pay for the food. This is a bad business practice and made me feel very uncomfortable that someone has my information in there PERSONAL cell phone. This made me feel very uncomfortable.
This hotel is beautiful. Located on a mountain and over looking the entire city and bay of Cap-Haitien. Likes: Beautiful landscaping, grounds and clean rooms, Modern Hotel and nice pool. Secluded and quiet. Complimentary Breakfast everyday. Restaurant and Bar. The food was good. Special Shout out to Junior the waiter at the bar who found my credit card at the pool and returned it to me. You saved me a lot of headache. The cleaning staff is awesome, thank you ladies. Dislikes: The pool water was a little cloudy but they eventually had someone to come and clean the pool water by day 3 of my stay. The food was delicious but the portions where kind of small for the price. My only real dislike was that the hotel allows the wait staff to take pictures of your Identification Card, Debit Card along with your bar bill with their cell phones as proof that you purchased food at the Hotel bar. This is along with me using my debit card and entering my pin to pay for the food. This is a bad business practice and made me feel very uncomfortable that someone has my information in there PERSONAL cell phone. This made me feel very uncomfortable.
8
Gnah Assetou
20. sep. 2023
·
Overnattede 1 nat
the catering is not very varied
the catering is not very varied
10
Agnes
11. nov. 2023
·
Overnattede 4 nætter
Staffs were very nice and friendly. Food was excellent, from breakfast to dinner.
Staffs were very nice and friendly. Food was excellent, from breakfast to dinner.
6
joel bekenson
26. dec. 2022
·
Overnattede 19.344 nætter
Clean, Peaceful area to be but beware staffs attitude and limited dinning options specially Breakfast
Clean, Peaceful area to be but beware staffs attitude and limited dinning options specially Breakfast
10
Farah
28. jul. 2023
·
Overnattede 2 nætter
Absolutely gorgeous property with modern feel. The restaurant serves great food and Eve better drinks. There is daily breakfast which was also delicious. The staff was friendly and attentive. I will definitely be back 10/10 recommend!
Absolutely gorgeous property with modern feel. The restaurant serves great food and Eve better drinks. There is daily breakfast which was also delicious. The staff was friendly and attentive. I will definitely be back 10/10 recommend!
10
Fabiola
14. nov. 2023
·
Overnattede 4 nætter
I enjoyed breakfast every morning
I enjoyed breakfast every morning
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
10
Sabrina
13. mar. 2023
·
Overnattede 3 nætter
Enjoyed my time at Satama. Beautiful hotel and staff. I would book again.
Enjoyed my time at Satama. Beautiful hotel and staff. I would book again.
10
Launise
9. mar. 2023
·
Overnattede 2 nætter
Beautiful establishment, thank you so much for the hospitality. We truly enjoy our stay. Thank you k
Beautiful establishment, thank you so much for the hospitality. We truly enjoy our stay. Thank you k
8
Marc
7. mar. 2023
·
Overnattede 4 nætter
The hotel was clean. I like that it was secluded. The staff was pleasant, enjoyable, and willing to assist. We didn't get any assistance with our luggages when we checked out. The front desk never had any change, which made it extremely difficult to tip the staff.
The hotel was clean. I like that it was secluded. The staff was pleasant, enjoyable, and willing to assist. We didn't get any assistance with our luggages when we checked out. The front desk never had any change, which made it extremely difficult to tip the staff.
10
Christian Steve
4. mar. 2023
·
Overnattede 3 nætter
The view
The view
8
Anderson
22. feb. 2023
·
Overnattede 2 nætter
Nice place
Nice place
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Populære faciliteter
Transport til/Fra lufthavn
Restaurant
Swimmingpool
Elevator
Roomservice
Turistservice
Serviceydelser
Turistservice
Elevator
Døgnåben reception
Sikkerhedsboks
Mødelokaler
Vaskeservice
Opbevaring af bagage
Vaskeri
Internet
Gratis wi-fi
Generelt
Roomservice
Restaurant
Aircondition
Køleskab
Hårtørrer
Pakkede frokostkurve
Parkering
Transport til/Fra lufthavn
Aktiviteter
Swimmingpool
Udendørs pool