Satama Hotel
179 $US
/nuit
Moyenne pour octobre
Prix pour Satama Hotel
Sélectionnez les dates pour voir les prix et les disponibilités
179 $US
/nuit
Moyenne pour octobre
Prix moyens mensuels
À Satama Hotel, les prix par nuit s'élèvent en moyenne à 179 $US pendant le mois le moins cher (octobre) et à 204 $US pendant le mois le plus cher (décembre), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 203 $US |
| février | 188 $US |
| mars | 187 $US |
| avril | 188 $US |
| mai | 185 $US |
| juin | 180 $US |
| juillet | 180 $US |
| octobre | 179 $US |
| novembre | 203 $US |
| décembre | 204 $US |
J
F
M
A
M
J
J
oct. · 179 $US
O
N
D
Le plus cher : décembre (env. 204 $US)
Le moins cher : octobre (env. 179 $US)
À propos de cet établissement
. Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement. Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus. Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires. Cet hébergement accepte les cartes de crédit et les espèces. Cet hébergement comprend le dispositif de sécurité suivant : un extincteur. Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.. .Optional: Navette aéroport : 1200 HTG par personne, aller simpleNavette aéroport : 1200 HTG par enfant, aller simple (enfants âgés de 6 à 18 ans) La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification. .Animaux de compagnie non admis.Cet hébergement assure votre transfert depuis l'aéroport (prestation pouvant donner lieu à un supplément). Vous devez contacter l’hébergement à ce sujet avant votre départ, au moyen des coordonnées fournies dans la confirmation de réservation. Cet hébergement n'assure aucun service d'enregistrement en dehors des heures normales de la réception. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.. Hôte/gérant immobilier professionnel. Aucun lit bébé disponible. Travailleurs des secteurs essentiels uniquement - NON.Visa, Cartes de débit non acceptées, Espèces, Mastercard.Pendant votre séjour dans cet hôtel, vous apprécierez son restaurant qui propose le déjeuner et le dîner. Si vous préférez rester tranquille dans votre chambre, l’hébergement offre également un service d'étage. L'hébergement vous invite à rejoindre son bar/salon pour une petite pause bien méritée..Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 h/24 et une consigne à bagages. En échange d'un supplément, l'hébergement propose une navette vers et depuis l'aéroport (disponible sur demande) et un parking gratuit se trouve dans l'enceinte de l'hébergement..Les 60 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un réfrigérateur et une télévision à écran plat. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et un bureau..Les distances sont affichées au dixième de kilomètre près. Place d'Armes - 1,5 km . Cathédrale de Cap-Haïtien - 1,5 km . Rival Plage - 2,2 km . Plage de Cormier - 7,7 km . Plage de Labadie - 9,1 km . Palais Sans Souci - 21,4 km . Citadelle La Ferrière - 26,3 km . Aéroport principal le plus pratique pour rejoindre Satama Hotel : Aéroport international de Cap-Haïtien (CAP) - 5,3 km .À proximité de Place d'Armes.Hébergement d’affaires
Navette aéroport
Restaurant
Piscine
Ascenseur
Service en chambre
Organisation d'excursions
Emplacement
Habitation Jouissant 250,Rue 29 B Prolongée,Carrenage,Cap-Haitien,HT, Rival Beach, Cap-Haïtien, Haïti
Options de chambre
Superior Queen Room (City View) with Balcony
2
Superior King Room (City View) with Terrace
Détails de la chambre
3
Superior Room, 1 Queen Bed, Balcony, City View
Détails de la chambre
1
Superior Double Room, 2 Queen Beds, City View, Sea Facing
Détails de la chambre
5
Superior Room, 1 King Bed, Terrace, City View
Détails de la chambre
Superior 2 Queen Room (Sea Or City View)
Avis des voyageurs sur Satama Hotel
8.3
Très bien
Basé sur 408 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
L'hôtel Satama est salué pour ses vues spectaculaires sur les montagnes, son ambiance moderne et son personnel généralement aimable, et de nombreux clients apprécient la nourriture savoureuse et les chambres confortables, ce qui en fait un choix populaire auprès des visiteurs du Cap-Haïtien.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
L'hôtel Satama est salué pour ses vues spectaculaires sur les montagnes, son ambiance moderne et son personnel généralement aimable, et de nombreux clients apprécient la nourriture savoureuse et les chambres confortables, ce qui en fait un choix populaire auprès des visiteurs du Cap-Haïtien.
La route d'accès escarpée et partiellement non pavée est fréquemment signalée comme dangereuse ou stressante. Certains clients font état de temps d'attente longs au restaurant, de réponses peu utiles, de retards à l'enregistrement et de difficultés pour obtenir des serviettes ou de l'eau. Bien que de nombreuses chambres soient spacieuses et propres, des plaintes récurrentes concernent la présence de cafards, des problèmes d'eau chaude ou de climatisation en journée, des pannes d'ascenseur et de petits problèmes d'entretien en chambre, tels que des éclaboussures de douche et des robinetteries défectueuses. Attendez-vous à des paysages magnifiques et à un confort, avec quelques imprévus opérationnels.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Établissement moderne avec une belle piscine, un bar et un restaurant. Certains clients signalent des pannes d'ascenseur et des coupures de climatisation en journée.
Avis de voyageur à ce sujet
6
W
30 juil. 2023
·
A séjourné 6 nuits
the hotel has a beautiful view of the city. The pool is nice, staff is nice. but the food is expensive, takes too long. The road that leads to Satama is not paved all the way n unsafe. The hotel should have paved the road and barricade it.
the hotel has a beautiful view of the city. The pool is nice, staff is nice. but the food is expensive, takes too long. The road that leads to Satama is not paved all the way n unsafe. The hotel should have paved the road and barricade it.
4
Islande
25 sept. 2023
·
A séjourné 5 nuits
The property is gorgeous I’m not going to take this away from it. Nice view overlooking the city. However the road could have been done. I was with a baby and every time we have to take this road in and out of the hotel I felt like my life was in danger. The ac was not running during day time which was horrible for my baby. The elevator was not working. I had to carry my heavy bag 3 stairs down. My sink was clogged every day I had to tell someone to come fix it. My balcony door couldn’t close even though I told the front desk. They disregarded all of the complaints. Not going back definitely. For your money yon don’t get the service . Overall property is hot because no central air. I had to leave the hotel everyday and just come back to sleep when Ac was on in the room.
The property is gorgeous I’m not going to take this away from it. Nice view overlooking the city. However the road could have been done. I was with a baby and every time we have to take this road in and out of the hotel I felt like my life was in danger. The ac was not running during day time which was horrible for my baby. The elevator was not working. I had to carry my heavy bag 3 stairs down. My sink was clogged every day I had to tell someone to come fix it. My balcony door couldn’t close even though I told the front desk. They disregarded all of the complaints. Not going back definitely. For your money yon don’t get the service . Overall property is hot because no central air. I had to leave the hotel everyday and just come back to sleep when Ac was on in the room.
10
Moses
27 oct. 2023
·
A séjourné 6 nuits
Had a great time. I arrive early and they still accommodate me and my son at check. It was fast and smooth. The Resturant had some of the best food I could eat. The bar service all the way to the pool and lounging area. Truly a great experience. I would update some stuff in the room. Shower heads and setting chair and desk chair. But over all great. Each morning hot fresh breakfast.
Had a great time. I arrive early and they still accommodate me and my son at check. It was fast and smooth. The Resturant had some of the best food I could eat. The bar service all the way to the pool and lounging area. Truly a great experience. I would update some stuff in the room. Shower heads and setting chair and desk chair. But over all great. Each morning hot fresh breakfast.
8
Carine
23 janv. 2023
·
A séjourné 3 nuits
Good looking premises with an exceptional view. Rooms are very comfortable at international standard level. Just missed a quiet spot, and a bit of shade by the otherwise stunning pool
Good looking premises with an exceptional view. Rooms are very comfortable at international standard level. Just missed a quiet spot, and a bit of shade by the otherwise stunning pool
8
Harris
16 janv. 2023
·
A séjourné 19 365 nuits
This hotel is beautiful. Located on a mountain and over looking the entire city and bay of Cap-Haitien. Likes: Beautiful landscaping, grounds and clean rooms, Modern Hotel and nice pool. Secluded and quiet. Complimentary Breakfast everyday. Restaurant and Bar. The food was good. Special Shout out to Junior the waiter at the bar who found my credit card at the pool and returned it to me. You saved me a lot of headache. The cleaning staff is awesome, thank you ladies. Dislikes: The pool water was a little cloudy but they eventually had someone to come and clean the pool water by day 3 of my stay. The food was delicious but the portions where kind of small for the price. My only real dislike was that the hotel allows the wait staff to take pictures of your Identification Card, Debit Card along with your bar bill with their cell phones as proof that you purchased food at the Hotel bar. This is along with me using my debit card and entering my pin to pay for the food. This is a bad business practice and made me feel very uncomfortable that someone has my information in there PERSONAL cell phone. This made me feel very uncomfortable.
This hotel is beautiful. Located on a mountain and over looking the entire city and bay of Cap-Haitien. Likes: Beautiful landscaping, grounds and clean rooms, Modern Hotel and nice pool. Secluded and quiet. Complimentary Breakfast everyday. Restaurant and Bar. The food was good. Special Shout out to Junior the waiter at the bar who found my credit card at the pool and returned it to me. You saved me a lot of headache. The cleaning staff is awesome, thank you ladies. Dislikes: The pool water was a little cloudy but they eventually had someone to come and clean the pool water by day 3 of my stay. The food was delicious but the portions where kind of small for the price. My only real dislike was that the hotel allows the wait staff to take pictures of your Identification Card, Debit Card along with your bar bill with their cell phones as proof that you purchased food at the Hotel bar. This is along with me using my debit card and entering my pin to pay for the food. This is a bad business practice and made me feel very uncomfortable that someone has my information in there PERSONAL cell phone. This made me feel very uncomfortable.
2
shiela
18 sept. 2023
·
A séjourné 3 nuits
The road is so dangerous. There is pot holes in the street going up to the hotel. I had to change my room 3 times, the elevator wasn't working I'm 5 months pregnant and high risk, so the stairs was very dangerous for me. I would not recommend this hotel to anyone.
The road is so dangerous. There is pot holes in the street going up to the hotel. I had to change my room 3 times, the elevator wasn't working I'm 5 months pregnant and high risk, so the stairs was very dangerous for me. I would not recommend this hotel to anyone.
10
Rolande
28 oct. 2023
·
A séjourné 1 nuit
The hotel was very beautiful and high tech. They embrace the natural beauty of Haiti to build this hotel in the mountains. Thank you for providing us with stelar service.
The hotel was very beautiful and high tech. They embrace the natural beauty of Haiti to build this hotel in the mountains. Thank you for providing us with stelar service.
8
Isaac
2 févr. 2024
·
A séjourné 2 nuits
I like the panoramic view. However, customer service needs to improve, and the menu presentation at the pool bar. Just two or three sheets of white paper.
I like the panoramic view. However, customer service needs to improve, and the menu presentation at the pool bar. Just two or three sheets of white paper.
10
Farah
28 juil. 2023
·
A séjourné 2 nuits
Absolutely gorgeous property with modern feel. The restaurant serves great food and Eve better drinks. There is daily breakfast which was also delicious. The staff was friendly and attentive. I will definitely be back 10/10 recommend!
Absolutely gorgeous property with modern feel. The restaurant serves great food and Eve better drinks. There is daily breakfast which was also delicious. The staff was friendly and attentive. I will definitely be back 10/10 recommend!
10
angela
18 juil. 2023
·
A séjourné 3 nuits
Very good service and facilities.. staff are well trained!
Very good service and facilities.. staff are well trained!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreuses critiques décrivent des chambres et des espaces publics très propres. D'autres font état de cafards, de moisissures dans la salle de bain, de lavabos bouchés et de lacunes en matière d'entretien, comme de l'eau de la douche qui se répand sur le sol.
Avis de voyageur à ce sujet
4
Islande
25 sept. 2023
·
A séjourné 5 nuits
The property is gorgeous I’m not going to take this away from it. Nice view overlooking the city. However the road could have been done. I was with a baby and every time we have to take this road in and out of the hotel I felt like my life was in danger. The ac was not running during day time which was horrible for my baby. The elevator was not working. I had to carry my heavy bag 3 stairs down. My sink was clogged every day I had to tell someone to come fix it. My balcony door couldn’t close even though I told the front desk. They disregarded all of the complaints. Not going back definitely. For your money yon don’t get the service . Overall property is hot because no central air. I had to leave the hotel everyday and just come back to sleep when Ac was on in the room.
The property is gorgeous I’m not going to take this away from it. Nice view overlooking the city. However the road could have been done. I was with a baby and every time we have to take this road in and out of the hotel I felt like my life was in danger. The ac was not running during day time which was horrible for my baby. The elevator was not working. I had to carry my heavy bag 3 stairs down. My sink was clogged every day I had to tell someone to come fix it. My balcony door couldn’t close even though I told the front desk. They disregarded all of the complaints. Not going back definitely. For your money yon don’t get the service . Overall property is hot because no central air. I had to leave the hotel everyday and just come back to sleep when Ac was on in the room.
2
Ebony
30 mars 2023
·
A séjourné 7 nuits
The bathroom are full of mold, erosion to the pipe there’s no hot water. The picture online look Ntn like the room. There’s no AC in the day time due to gas shortage. The price of the food vs what you get is outrages I ordered a burger one day and found hair in my patty. From that day I didn’t eat at the hotel again This hotel shouldn’t be 4 stars The lobby and dining room are great The view is beautiful Everything on the outside of the hotel looks great but they need to re do the rooms: Paint the rooms restructure the bathrooms the chair in the room has a old cover on it Just not what you expect when you book a 4 star / 8.3 rating hotel
The bathroom are full of mold, erosion to the pipe there’s no hot water. The picture online look Ntn like the room. There’s no AC in the day time due to gas shortage. The price of the food vs what you get is outrages I ordered a burger one day and found hair in my patty. From that day I didn’t eat at the hotel again This hotel shouldn’t be 4 stars The lobby and dining room are great The view is beautiful Everything on the outside of the hotel looks great but they need to re do the rooms: Paint the rooms restructure the bathrooms the chair in the room has a old cover on it Just not what you expect when you book a 4 star / 8.3 rating hotel
10
Fritz
26 avr. 2023
·
A séjourné 9 nuits
Clean
Clean
4
Melande
20 sept. 2023
·
A séjourné 3 nuits
The room had roaches in it, other than that the hotel is good.
The room had roaches in it, other than that the hotel is good.
8
Harris
16 janv. 2023
·
A séjourné 19 365 nuits
This hotel is beautiful. Located on a mountain and over looking the entire city and bay of Cap-Haitien. Likes: Beautiful landscaping, grounds and clean rooms, Modern Hotel and nice pool. Secluded and quiet. Complimentary Breakfast everyday. Restaurant and Bar. The food was good. Special Shout out to Junior the waiter at the bar who found my credit card at the pool and returned it to me. You saved me a lot of headache. The cleaning staff is awesome, thank you ladies. Dislikes: The pool water was a little cloudy but they eventually had someone to come and clean the pool water by day 3 of my stay. The food was delicious but the portions where kind of small for the price. My only real dislike was that the hotel allows the wait staff to take pictures of your Identification Card, Debit Card along with your bar bill with their cell phones as proof that you purchased food at the Hotel bar. This is along with me using my debit card and entering my pin to pay for the food. This is a bad business practice and made me feel very uncomfortable that someone has my information in there PERSONAL cell phone. This made me feel very uncomfortable.
This hotel is beautiful. Located on a mountain and over looking the entire city and bay of Cap-Haitien. Likes: Beautiful landscaping, grounds and clean rooms, Modern Hotel and nice pool. Secluded and quiet. Complimentary Breakfast everyday. Restaurant and Bar. The food was good. Special Shout out to Junior the waiter at the bar who found my credit card at the pool and returned it to me. You saved me a lot of headache. The cleaning staff is awesome, thank you ladies. Dislikes: The pool water was a little cloudy but they eventually had someone to come and clean the pool water by day 3 of my stay. The food was delicious but the portions where kind of small for the price. My only real dislike was that the hotel allows the wait staff to take pictures of your Identification Card, Debit Card along with your bar bill with their cell phones as proof that you purchased food at the Hotel bar. This is along with me using my debit card and entering my pin to pay for the food. This is a bad business practice and made me feel very uncomfortable that someone has my information in there PERSONAL cell phone. This made me feel very uncomfortable.
6
Kesler
23 mars 2023
·
A séjourné 2 nuits
The hotel was very nice and spotless. The staff was very friendly and professional The food was excellent. I asked for more water and they didn’t have it. They only gave us 2 bottles of water daily. The water was not enough .
The hotel was very nice and spotless. The staff was very friendly and professional The food was excellent. I asked for more water and they didn’t have it. They only gave us 2 bottles of water daily. The water was not enough .
10
Yokiviah
25 août 2023
·
A séjourné 3 nuits
Great time, friendly staff, super clean and efficient
Great time, friendly staff, super clean and efficient
6
Peterson
8 avr. 2023
·
A séjourné 2 nuits
In the bathroom need to fix the floor. When you're showering, water gets all over the place. Need to put a door on the shower.
In the bathroom need to fix the floor. When you're showering, water gets all over the place. Need to put a door on the shower.
2
Maggie
6 juil. 2023
·
A séjourné 10 nuits
The management team did not extend a warm welcome to their guests. The rooms were infested with roaches. Could not get enough towels to accommodate guests. Will never go back and will not recommend it to other people.
The management team did not extend a warm welcome to their guests. The rooms were infested with roaches. Could not get enough towels to accommodate guests. Will never go back and will not recommend it to other people.
10
Bendy
24 juil. 2023
·
A séjourné 2 nuits
Very nice and clean
Very nice and clean
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont généralement modernes, confortables et, dans certains cas, spacieuses, et offrent une vue exceptionnelle sur la ville et la baie. Quelques-uns notent un positionnement ou des fuites de la climatisation, des problèmes de signal de la télévision et un bruit occasionnel provenant des équipements.
Avis de voyageur à ce sujet
10
arlene
20 févr. 2024
·
A séjourné 5 nuits
What a spectacular stay and place. I appreciate being able to have this experience at such a well maintained place in Okap. The receptionist was incredibly kind, the food was delicious, the drinks were lovely, housekeeping was meticulous, and the room was wonderful. I deeply enjoyed my stay and high recommend this oasis in the mountains. The view is impressive. Thank you for being so wonderful.
What a spectacular stay and place. I appreciate being able to have this experience at such a well maintained place in Okap. The receptionist was incredibly kind, the food was delicious, the drinks were lovely, housekeeping was meticulous, and the room was wonderful. I deeply enjoyed my stay and high recommend this oasis in the mountains. The view is impressive. Thank you for being so wonderful.
8
Jorchemy
8 janv. 2023
·
A séjourné 19 360 nuits
Très bel hôtel mais il faut changer les TV j’ai été dans deux chambres différentes pendant mon séjour les TV ont des problèmes de signal et de volume pour certaines chaînes. Aussi il faut revoir la position des climatiseurs c’est exposé face aux lits ! Après ça Bravo à Satama !
Très bel hôtel mais il faut changer les TV j’ai été dans deux chambres différentes pendant mon séjour les TV ont des problèmes de signal et de volume pour certaines chaînes. Aussi il faut revoir la position des climatiseurs c’est exposé face aux lits ! Après ça Bravo à Satama !
4
RIGOBERT
19 nov. 2023
·
A séjourné 4 nuits
Lack of maintenance!!! Poor quality in rooms...
Lack of maintenance!!! Poor quality in rooms...
10
Henri
29 mars 2022
·
A séjourné 1 nuit
Best views from a hotel I’ve ever seen.
Best views from a hotel I’ve ever seen.
8
Carine
23 janv. 2023
·
A séjourné 3 nuits
Good looking premises with an exceptional view. Rooms are very comfortable at international standard level. Just missed a quiet spot, and a bit of shade by the otherwise stunning pool
Good looking premises with an exceptional view. Rooms are very comfortable at international standard level. Just missed a quiet spot, and a bit of shade by the otherwise stunning pool
10
Jean
24 oct. 2023
·
A séjourné 2 nuits
Place is beautiful, i love it the rooms are spacious and very comfortable, clean. Driving to the top of the hill is a little scary 😨 but the hotel is great.
Place is beautiful, i love it the rooms are spacious and very comfortable, clean. Driving to the top of the hill is a little scary 😨 but the hotel is great.
8
Rosarion
21 juin 2023
·
A séjourné 4 nuits
the food is so yummy there, and the view from the hotel is unique.
the food is so yummy there, and the view from the hotel is unique.
2
Mazard
5 févr. 2023
·
A séjourné 3 nuits
The only thing about this location is the view. Some of the staff is very nice most likely the night crew understand what customer service should be. this is my first time at this Satama hotel, AC was leaking. And Water was everywhere in my room and guess what they have the audacity to tell me well um, we can’t really change your room because we have no room available at this moment, and was not true. I was very upset, also had some activity to do. When I get back the night crew was Oh no problem let me get that fixed for you as soon as possible. The young lady that work the front desk in the morning does not look like she want to be at work. All all I’m saying is I will never come back to this hotel due to poor service the appliances is not what it look like online, I travel a lot. This is the first time I have to experience this in my entire time traveling. If I need towel I have to exchange the two to towels that I already used before they can give me more towels and they don’t even have washing towel. At night time the is a noise that came out of the bathroom and keep beeping, and that make it very hard for me to fall asleep sleep. My first time and my last time at satama
The only thing about this location is the view. Some of the staff is very nice most likely the night crew understand what customer service should be. this is my first time at this Satama hotel, AC was leaking. And Water was everywhere in my room and guess what they have the audacity to tell me well um, we can’t really change your room because we have no room available at this moment, and was not true. I was very upset, also had some activity to do. When I get back the night crew was Oh no problem let me get that fixed for you as soon as possible. The young lady that work the front desk in the morning does not look like she want to be at work. All all I’m saying is I will never come back to this hotel due to poor service the appliances is not what it look like online, I travel a lot. This is the first time I have to experience this in my entire time traveling. If I need towel I have to exchange the two to towels that I already used before they can give me more towels and they don’t even have washing towel. At night time the is a noise that came out of the bathroom and keep beeping, and that make it very hard for me to fall asleep sleep. My first time and my last time at satama
10
Christelle
25 août 2023
·
A séjourné 4 nuits
The view was magical. I loved it.
The view was magical. I loved it.
10
Sophia
3 juin 2022
·
A séjourné 1 nuit
We stayed for one night for my birthday and it was amazing! The staff is very accommodating and rooms were so comfortable.
We stayed for one night for my birthday and it was amazing! The staff is very accommodating and rooms were so comfortable.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est fréquemment décrit comme aimable, professionnel et serviable, notamment en facilitant les enregistrements anticipés. Cependant, plusieurs clients ont rencontré un service lent ou peu réactif, de longues attentes à l'enregistrement et des difficultés à obtenir des serviettes ou de l'eau supplémentaire.
Avis de voyageur à ce sujet
10
arlene
20 févr. 2024
·
A séjourné 5 nuits
What a spectacular stay and place. I appreciate being able to have this experience at such a well maintained place in Okap. The receptionist was incredibly kind, the food was delicious, the drinks were lovely, housekeeping was meticulous, and the room was wonderful. I deeply enjoyed my stay and high recommend this oasis in the mountains. The view is impressive. Thank you for being so wonderful.
What a spectacular stay and place. I appreciate being able to have this experience at such a well maintained place in Okap. The receptionist was incredibly kind, the food was delicious, the drinks were lovely, housekeeping was meticulous, and the room was wonderful. I deeply enjoyed my stay and high recommend this oasis in the mountains. The view is impressive. Thank you for being so wonderful.
4
Islande
25 sept. 2023
·
A séjourné 5 nuits
The property is gorgeous I’m not going to take this away from it. Nice view overlooking the city. However the road could have been done. I was with a baby and every time we have to take this road in and out of the hotel I felt like my life was in danger. The ac was not running during day time which was horrible for my baby. The elevator was not working. I had to carry my heavy bag 3 stairs down. My sink was clogged every day I had to tell someone to come fix it. My balcony door couldn’t close even though I told the front desk. They disregarded all of the complaints. Not going back definitely. For your money yon don’t get the service . Overall property is hot because no central air. I had to leave the hotel everyday and just come back to sleep when Ac was on in the room.
The property is gorgeous I’m not going to take this away from it. Nice view overlooking the city. However the road could have been done. I was with a baby and every time we have to take this road in and out of the hotel I felt like my life was in danger. The ac was not running during day time which was horrible for my baby. The elevator was not working. I had to carry my heavy bag 3 stairs down. My sink was clogged every day I had to tell someone to come fix it. My balcony door couldn’t close even though I told the front desk. They disregarded all of the complaints. Not going back definitely. For your money yon don’t get the service . Overall property is hot because no central air. I had to leave the hotel everyday and just come back to sleep when Ac was on in the room.
6
evnisha
11 sept. 2023
·
A séjourné 4 nuits
The property was nice but needs a hand full of maintenance.The front desk staff & housekeepers were nice , but the other staff mainly food and beverage staff was terrible. It felt like they were doing me favors instead of the job as if they didn’t want to be there.
The property was nice but needs a hand full of maintenance.The front desk staff & housekeepers were nice , but the other staff mainly food and beverage staff was terrible. It felt like they were doing me favors instead of the job as if they didn’t want to be there.
10
Moses
27 oct. 2023
·
A séjourné 6 nuits
Had a great time. I arrive early and they still accommodate me and my son at check. It was fast and smooth. The Resturant had some of the best food I could eat. The bar service all the way to the pool and lounging area. Truly a great experience. I would update some stuff in the room. Shower heads and setting chair and desk chair. But over all great. Each morning hot fresh breakfast.
Had a great time. I arrive early and they still accommodate me and my son at check. It was fast and smooth. The Resturant had some of the best food I could eat. The bar service all the way to the pool and lounging area. Truly a great experience. I would update some stuff in the room. Shower heads and setting chair and desk chair. But over all great. Each morning hot fresh breakfast.
10
Gregory
31 oct. 2023
·
A séjourné 6 nuits
The friendly professional service of the staff.
The friendly professional service of the staff.
10
Sabrina
23 mai 2023
·
A séjourné 4 nuits
Loved our visit staff great and accommodating. Breakfast was fresh and hot daily. Will definitely be returning.
Loved our visit staff great and accommodating. Breakfast was fresh and hot daily. Will definitely be returning.
10
Agnes
11 nov. 2023
·
A séjourné 4 nuits
Staffs were very nice and friendly. Food was excellent, from breakfast to dinner.
Staffs were very nice and friendly. Food was excellent, from breakfast to dinner.
2
Mazard
5 févr. 2023
·
A séjourné 3 nuits
The only thing about this location is the view. Some of the staff is very nice most likely the night crew understand what customer service should be. this is my first time at this Satama hotel, AC was leaking. And Water was everywhere in my room and guess what they have the audacity to tell me well um, we can’t really change your room because we have no room available at this moment, and was not true. I was very upset, also had some activity to do. When I get back the night crew was Oh no problem let me get that fixed for you as soon as possible. The young lady that work the front desk in the morning does not look like she want to be at work. All all I’m saying is I will never come back to this hotel due to poor service the appliances is not what it look like online, I travel a lot. This is the first time I have to experience this in my entire time traveling. If I need towel I have to exchange the two to towels that I already used before they can give me more towels and they don’t even have washing towel. At night time the is a noise that came out of the bathroom and keep beeping, and that make it very hard for me to fall asleep sleep. My first time and my last time at satama
The only thing about this location is the view. Some of the staff is very nice most likely the night crew understand what customer service should be. this is my first time at this Satama hotel, AC was leaking. And Water was everywhere in my room and guess what they have the audacity to tell me well um, we can’t really change your room because we have no room available at this moment, and was not true. I was very upset, also had some activity to do. When I get back the night crew was Oh no problem let me get that fixed for you as soon as possible. The young lady that work the front desk in the morning does not look like she want to be at work. All all I’m saying is I will never come back to this hotel due to poor service the appliances is not what it look like online, I travel a lot. This is the first time I have to experience this in my entire time traveling. If I need towel I have to exchange the two to towels that I already used before they can give me more towels and they don’t even have washing towel. At night time the is a noise that came out of the bathroom and keep beeping, and that make it very hard for me to fall asleep sleep. My first time and my last time at satama
10
angela
18 juil. 2023
·
A séjourné 3 nuits
Very good service and facilities.. staff are well trained!
Very good service and facilities.. staff are well trained!
2
Guenson
22 juin 2023
·
A séjourné 2 nuits
I made a reservation 3 weeks ago when I arrived at the hotel they told me. The room is not yet available, I spent more than 4 hours waiting for the woman to prepare. after I found out that the room had no towels, when I asked for towels, they said that the towels were not washed. It was the worst experience of my life
I made a reservation 3 weeks ago when I arrived at the hotel they told me. The room is not yet available, I spent more than 4 hours waiting for the woman to prepare. after I found out that the room had no towels, when I asked for towels, they said that the towels were not washed. It was the worst experience of my life
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Cadre spectaculaire sur une colline avec une vue panoramique et une ambiance calme et isolée. Nombreux sont ceux qui avertissent que la route d'accès escarpée et partiellement non pavée est dangereuse ou difficile.
Avis de voyageur à ce sujet
6
W
30 juil. 2023
·
A séjourné 6 nuits
the hotel has a beautiful view of the city. The pool is nice, staff is nice. but the food is expensive, takes too long. The road that leads to Satama is not paved all the way n unsafe. The hotel should have paved the road and barricade it.
the hotel has a beautiful view of the city. The pool is nice, staff is nice. but the food is expensive, takes too long. The road that leads to Satama is not paved all the way n unsafe. The hotel should have paved the road and barricade it.
8
Joseph
18 mars 2023
·
A séjourné 1 nuit
Love the location of the property. It wasn’t the Conrad or the ritz Carlton but by far one of the best locations that I’ve found so far in Haiti. The few alone is worth a thousand words. The one down size is paying the hotel shuttle about $17 USD To take you to the airport. Came around $86 USD for 5 of us
Love the location of the property. It wasn’t the Conrad or the ritz Carlton but by far one of the best locations that I’ve found so far in Haiti. The few alone is worth a thousand words. The one down size is paying the hotel shuttle about $17 USD To take you to the airport. Came around $86 USD for 5 of us
10
Henri
29 mars 2022
·
A séjourné 1 nuit
Best views from a hotel I’ve ever seen.
Best views from a hotel I’ve ever seen.
8
Carine
23 janv. 2023
·
A séjourné 3 nuits
Good looking premises with an exceptional view. Rooms are very comfortable at international standard level. Just missed a quiet spot, and a bit of shade by the otherwise stunning pool
Good looking premises with an exceptional view. Rooms are very comfortable at international standard level. Just missed a quiet spot, and a bit of shade by the otherwise stunning pool
8
Joanne
5 juil. 2022
·
A séjourné 5 nuits
The hotel is beautiful! Location is great but not easily accessible, roads are not finished.
The hotel is beautiful! Location is great but not easily accessible, roads are not finished.
10
Samuel
28 avr. 2023
·
A séjourné 6 nuits
The property is nice and clean, but the road to go up to the Hotel is dangerous because of the mountain is too high
The property is nice and clean, but the road to go up to the Hotel is dangerous because of the mountain is too high
8
Harris
16 janv. 2023
·
A séjourné 19 365 nuits
This hotel is beautiful. Located on a mountain and over looking the entire city and bay of Cap-Haitien. Likes: Beautiful landscaping, grounds and clean rooms, Modern Hotel and nice pool. Secluded and quiet. Complimentary Breakfast everyday. Restaurant and Bar. The food was good. Special Shout out to Junior the waiter at the bar who found my credit card at the pool and returned it to me. You saved me a lot of headache. The cleaning staff is awesome, thank you ladies. Dislikes: The pool water was a little cloudy but they eventually had someone to come and clean the pool water by day 3 of my stay. The food was delicious but the portions where kind of small for the price. My only real dislike was that the hotel allows the wait staff to take pictures of your Identification Card, Debit Card along with your bar bill with their cell phones as proof that you purchased food at the Hotel bar. This is along with me using my debit card and entering my pin to pay for the food. This is a bad business practice and made me feel very uncomfortable that someone has my information in there PERSONAL cell phone. This made me feel very uncomfortable.
This hotel is beautiful. Located on a mountain and over looking the entire city and bay of Cap-Haitien. Likes: Beautiful landscaping, grounds and clean rooms, Modern Hotel and nice pool. Secluded and quiet. Complimentary Breakfast everyday. Restaurant and Bar. The food was good. Special Shout out to Junior the waiter at the bar who found my credit card at the pool and returned it to me. You saved me a lot of headache. The cleaning staff is awesome, thank you ladies. Dislikes: The pool water was a little cloudy but they eventually had someone to come and clean the pool water by day 3 of my stay. The food was delicious but the portions where kind of small for the price. My only real dislike was that the hotel allows the wait staff to take pictures of your Identification Card, Debit Card along with your bar bill with their cell phones as proof that you purchased food at the Hotel bar. This is along with me using my debit card and entering my pin to pay for the food. This is a bad business practice and made me feel very uncomfortable that someone has my information in there PERSONAL cell phone. This made me feel very uncomfortable.
10
Luc
22 juin 2023
·
A séjourné 5 nuits
Very nice place to stay. They must fix the road to make it more drivable, for safe driving.
Very nice place to stay. They must fix the road to make it more drivable, for safe driving.
6
Thony
29 août 2023
·
The hill is will bad when you go to the mountains
The hill is will bad when you go to the mountains
10
Christelle
25 août 2023
·
A séjourné 4 nuits
The view was magical. I loved it.
The view was magical. I loved it.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La nourriture et les boissons sont largement appréciées, et les petits-déjeuners quotidiens sont très appréciés. Les inconvénients récurrents comprennent un choix limité au petit-déjeuner, un service parfois lent, des prix plus élevés et, parfois, des portions petites.
Avis de voyageur à ce sujet
10
arlene
20 févr. 2024
·
A séjourné 5 nuits
What a spectacular stay and place. I appreciate being able to have this experience at such a well maintained place in Okap. The receptionist was incredibly kind, the food was delicious, the drinks were lovely, housekeeping was meticulous, and the room was wonderful. I deeply enjoyed my stay and high recommend this oasis in the mountains. The view is impressive. Thank you for being so wonderful.
What a spectacular stay and place. I appreciate being able to have this experience at such a well maintained place in Okap. The receptionist was incredibly kind, the food was delicious, the drinks were lovely, housekeeping was meticulous, and the room was wonderful. I deeply enjoyed my stay and high recommend this oasis in the mountains. The view is impressive. Thank you for being so wonderful.
6
W
30 juil. 2023
·
A séjourné 6 nuits
the hotel has a beautiful view of the city. The pool is nice, staff is nice. but the food is expensive, takes too long. The road that leads to Satama is not paved all the way n unsafe. The hotel should have paved the road and barricade it.
the hotel has a beautiful view of the city. The pool is nice, staff is nice. but the food is expensive, takes too long. The road that leads to Satama is not paved all the way n unsafe. The hotel should have paved the road and barricade it.
10
Moses
27 oct. 2023
·
A séjourné 6 nuits
Had a great time. I arrive early and they still accommodate me and my son at check. It was fast and smooth. The Resturant had some of the best food I could eat. The bar service all the way to the pool and lounging area. Truly a great experience. I would update some stuff in the room. Shower heads and setting chair and desk chair. But over all great. Each morning hot fresh breakfast.
Had a great time. I arrive early and they still accommodate me and my son at check. It was fast and smooth. The Resturant had some of the best food I could eat. The bar service all the way to the pool and lounging area. Truly a great experience. I would update some stuff in the room. Shower heads and setting chair and desk chair. But over all great. Each morning hot fresh breakfast.
10
Yokiviah
11 févr. 2024
·
A séjourné 5 nuits
Nice, the menu was limited for breakfasts which I wasn’t impressed by , I heard so much about how refreshing and rotation of new foods daily was served but the same thing was given daily.
Nice, the menu was limited for breakfasts which I wasn’t impressed by , I heard so much about how refreshing and rotation of new foods daily was served but the same thing was given daily.
8
Harris
16 janv. 2023
·
A séjourné 19 365 nuits
This hotel is beautiful. Located on a mountain and over looking the entire city and bay of Cap-Haitien. Likes: Beautiful landscaping, grounds and clean rooms, Modern Hotel and nice pool. Secluded and quiet. Complimentary Breakfast everyday. Restaurant and Bar. The food was good. Special Shout out to Junior the waiter at the bar who found my credit card at the pool and returned it to me. You saved me a lot of headache. The cleaning staff is awesome, thank you ladies. Dislikes: The pool water was a little cloudy but they eventually had someone to come and clean the pool water by day 3 of my stay. The food was delicious but the portions where kind of small for the price. My only real dislike was that the hotel allows the wait staff to take pictures of your Identification Card, Debit Card along with your bar bill with their cell phones as proof that you purchased food at the Hotel bar. This is along with me using my debit card and entering my pin to pay for the food. This is a bad business practice and made me feel very uncomfortable that someone has my information in there PERSONAL cell phone. This made me feel very uncomfortable.
This hotel is beautiful. Located on a mountain and over looking the entire city and bay of Cap-Haitien. Likes: Beautiful landscaping, grounds and clean rooms, Modern Hotel and nice pool. Secluded and quiet. Complimentary Breakfast everyday. Restaurant and Bar. The food was good. Special Shout out to Junior the waiter at the bar who found my credit card at the pool and returned it to me. You saved me a lot of headache. The cleaning staff is awesome, thank you ladies. Dislikes: The pool water was a little cloudy but they eventually had someone to come and clean the pool water by day 3 of my stay. The food was delicious but the portions where kind of small for the price. My only real dislike was that the hotel allows the wait staff to take pictures of your Identification Card, Debit Card along with your bar bill with their cell phones as proof that you purchased food at the Hotel bar. This is along with me using my debit card and entering my pin to pay for the food. This is a bad business practice and made me feel very uncomfortable that someone has my information in there PERSONAL cell phone. This made me feel very uncomfortable.
8
Gnah Assetou
20 sept. 2023
·
A séjourné 1 nuit
the catering is not very varied
the catering is not very varied
10
Agnes
11 nov. 2023
·
A séjourné 4 nuits
Staffs were very nice and friendly. Food was excellent, from breakfast to dinner.
Staffs were very nice and friendly. Food was excellent, from breakfast to dinner.
6
joel bekenson
26 déc. 2022
·
A séjourné 19 344 nuits
Clean, Peaceful area to be but beware staffs attitude and limited dinning options specially Breakfast
Clean, Peaceful area to be but beware staffs attitude and limited dinning options specially Breakfast
10
Farah
28 juil. 2023
·
A séjourné 2 nuits
Absolutely gorgeous property with modern feel. The restaurant serves great food and Eve better drinks. There is daily breakfast which was also delicious. The staff was friendly and attentive. I will definitely be back 10/10 recommend!
Absolutely gorgeous property with modern feel. The restaurant serves great food and Eve better drinks. There is daily breakfast which was also delicious. The staff was friendly and attentive. I will definitely be back 10/10 recommend!
10
Fabiola
14 nov. 2023
·
A séjourné 4 nuits
I enjoyed breakfast every morning
I enjoyed breakfast every morning
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Sabrina
13 mars 2023
·
A séjourné 3 nuits
Enjoyed my time at Satama. Beautiful hotel and staff. I would book again.
Enjoyed my time at Satama. Beautiful hotel and staff. I would book again.
10
Launise
9 mars 2023
·
A séjourné 2 nuits
Beautiful establishment, thank you so much for the hospitality. We truly enjoy our stay. Thank you k
Beautiful establishment, thank you so much for the hospitality. We truly enjoy our stay. Thank you k
8
Marc
7 mars 2023
·
A séjourné 4 nuits
The hotel was clean. I like that it was secluded. The staff was pleasant, enjoyable, and willing to assist. We didn't get any assistance with our luggages when we checked out. The front desk never had any change, which made it extremely difficult to tip the staff.
The hotel was clean. I like that it was secluded. The staff was pleasant, enjoyable, and willing to assist. We didn't get any assistance with our luggages when we checked out. The front desk never had any change, which made it extremely difficult to tip the staff.
10
Christian Steve
4 mars 2023
·
A séjourné 3 nuits
The view
The view
8
Anderson
22 févr. 2023
·
A séjourné 2 nuits
Nice place
Nice place
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Équipements populaires
Navette aéroport
Restaurant
Piscine
Ascenseur
Service en chambre
Organisation d'excursions
Services
Organisation d'excursions
Ascenseur
Réception ouverte 24h/24
Coffre-fort
Salles de réunion
Blanchisserie
Consigne à bagage
Laverie
Parking
Navette aéroport
Général
Service en chambre
Restaurant
Climatisation
Réfrigérateur
Sèche-cheveux
Déjeuners à emporter
Activités
Piscine
Piscine extérieure
Connexion Internet
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