The pre arrival procedures and correspondence from the owner were excellent. Our arrival at the property was very smooth. Michelle (The Property Management contact) was there on time to meet and greet us and explain everything we needed to know. Unfortunately a couple of days into our stay we experienced a very heavy storm which affected the whole area's water supply for about 10 days (basically we couldn't use the water to shower, cook, wash clothes etc). During this period the support we received from the owner via emails was very good, but Michelle in particular was outstanding - bringing us fresh towels and even offering to let her use her house to shower!The apartment itself is overall very good and well equipped. The beds were comfortable and the shower rooms very good. We particularly enjoyed the roof terrace, which covers a large area. There were plenty of sun beds and seating areas. One thing I would say though is maybe the sun bed cushions have seen better days and could do with replacing . Also, there is no hot tub or sea view - which are listed as apartment amenities.We had a problem with the washing machine, but the owner and Michelle were very quick to sort this and get it repaired - which as a guest is all you can ask for, we do understand that occasionally things break down.To get to the pool you have to exit the apartment and walk on the street around the corner of the complex and access is via a locked door.Overall we enjoyed our stay.
The pre arrival procedures and correspondence from the owner were excellent. Our arrival at the property was very smooth. Michelle (The Property Management contact) was there on time to meet and greet us and explain everything we needed to know. Unfortunately a couple of days into our stay we experienced a very heavy storm which affected the whole area's water supply for about 10 days (basically we couldn't use the water to shower, cook, wash clothes etc). During this period the support we received from the owner via emails was very good, but Michelle in particular was outstanding - bringing us fresh towels and even offering to let her use her house to shower!The apartment itself is overall very good and well equipped. The beds were comfortable and the shower rooms very good. We particularly enjoyed the roof terrace, which covers a large area. There were plenty of sun beds and seating areas. One thing I would say though is maybe the sun bed cushions have seen better days and could do with replacing . Also, there is no hot tub or sea view - which are listed as apartment amenities.We had a problem with the washing machine, but the owner and Michelle were very quick to sort this and get it repaired - which as a guest is all you can ask for, we do understand that occasionally things break down.To get to the pool you have to exit the apartment and walk on the street around the corner of the complex and access is via a locked door.Overall we enjoyed our stay.
