Name: Holiday Inn Sunderland - City Centre by IHG
Address: Keel Square, Sunderland, Tyne and Wear (region), GB
Price range: 76 US$–136 US$ per night
Rating: 9.13

Hvad siger gæsterne

Ud fra de seneste anmeldelser roses Holiday Inn Sunderland - City Centre by IHG for sin centrale beliggenhed, moderne atmosfære, meget rene værelser og komfortable senge. Mange gæster fremhæver venligt og hjælpsomt personale og generelt problemfrie ophold.

En hyppig ulempe er manglen på parkeringsmuligheder ved selve hotellet, hvor gæsterne benytter sig af nærliggende parkeringshuse, som nogle finder dyre. Tilbagemeldingerne om maden er blandede; mange nyder morgenmaden, mens andre rapporterer om overtilberedte retter, langsom genopfyldning eller begrænset tilgængelighed i restauranten. Nogle værelser har problemer med temperaturreguleringen eller lejlighedsvis støj fra nattelivet og byggearbejdet, og enkelte nævner fejl på TV'et. Et praktisk valg til korte ophold og besøg i forbindelse med arrangementer.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

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Faciliteter

Moderne fællesarealer med bar og fitnesscenter bemærkes; Starbucks i lobbyen. Der er ingen parkering ved hotellet, og gæsterne benytter sig af nærliggende parkeringshuse mod betaling.

Relaterede gæsteanmeldelser

10

Diane

17. jun. 2024

·

Overnattede 2 nætter

No onsite parking. Hotel in a newly developed pedestrianised area. Multi storey carpark choices within minutes walk

10

Yasushi

24. jan. 2024

·

Overnattede 4 nætter

Only downside is no parking

10

Christi

26. feb. 2025

·

Overnattede 3 nætter

I was genuinely surprised by this holiday inn. It was so clean and inviting. Property well maintained, a Starbucks in the lobby, well situated in the city centre! Will stay again!

10

Yunus

5. sep. 2024

·

Overnattede 1 nat

Only missing thing is they don’t have parking

8

Matt

24. jul. 2025

·

Overnattede 1 nat

Great hotel. Staff very pleasant and helpfull. Good breakfast. Unfortunately no parking on site which was a little inconvenient.

10

Douglas

4. maj 2024

·

Overnattede 2 nætter

Central location across from City Hall and short walk from the train station. No car park but one nearby. Very clean. Nice breakfast.

8

John

16. aug. 2025

·

Overnattede 1 nat

A lovely clean hotel with just a couple of minus points. The breakfast was very mediocre, hard overcooked eggs, dry overcooked bacon and cheap sausages. No parking, but there is a multi story nearby that cost £18.80 for the night. That to me is expensive.

10

James

29. maj 2025

·

Overnattede 2 nætter

Hotel is new, clean, modern, extremely comfortable, has a gym, a bar and close to all local shops and food outlets.

10

PETER

25. feb. 2023

·

Overnattede 1 nat

Great hotel located very central. Bar was open late when we returned.

8

Roderick

17. sep. 2023

·

Overnattede 1 nat

No parking on site

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Rengøring

Anmeldelser beskriver konsekvent hotellet og værelserne som meget rene og velholdte. Et mindre antal nævnte mindre mærker på en væg.

Relaterede gæsteanmeldelser

10

Lee

30. nov. 2025

·

Overnattede 1 nat

Excellent hotel, very clean and comfortable. Will definitely stay again and highly recommend

10

J R

22. nov. 2025

·

Overnattede 1 nat

Room was lovely. Clean, well kept. The entrance, reception and dining area is modern and clean. Noce hotel, would most certainly stay here again.

10

ISABEL R

9. nov. 2025

·

Overnattede 1 nat

Hotel clean and comfortable. Staff were pleasantl and friendly

6

Christopher

12. maj 2025

·

Overnattede 1 nat

The room was really hot, it was a sunny day but the windows didn't open and no fans, no way of cooling the room down. There was black scuff marks of considerable size on one wall, everything else was clean. Also the TV didn't work, buffering and turning off intermittently, I rang reception about this and was told to turn off , wait 10mins then turn on which didn't work. Also at breakfast there was no sausage, bacon or eggs , they were refilled later but

10

Nigel

15. maj 2025

·

Overnattede 3 nætter

Location fantastic. Staff were all very friendly and efficient (especially Lynn at breakfast) The room was clean and comfortable.

10

Kim

8. maj 2023

·

Overnattede 2 nætter

Wonderful welcome, friendly & helpful staff and our room was immaculately clean & fresh

10

Susan

11. dec. 2023

·

Overnattede 1 nat

Lovely new property, quiet rooms, very clean.

10

Christina

13. nov. 2025

·

Overnattede 1 nat

Love the room, clean and decent size. Excellent & friendly service.

10

james

4. nov. 2025

·

Overnattede 2 nætter

Room was spotless check in and out flawless and staff were wonderful

10

Anthony

17. feb. 2025

·

Overnattede 1 nat

Great location and fantastic views of Keel Square. Large room, super clean. Very friendly staff. Not one issue to raise. A perfect stay. Thank you.

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Værelser

Værelserne er moderne, rummelige og komfortable, og mange roser de store senge og værelser med udsigt over Keel Square. Der er dog tilbagevendende problemer med vanskelig regulering af varme eller aircondition, lejlighedsvis støj fra gange eller nattelivet samt få TV-problemer.

Relaterede gæsteanmeldelser

10

Adriana

14. mar. 2025

·

Overnattede 1 nat

Great hotel with big rooms and super comfortable beds. Loved my stay!

6

Mike

25. okt. 2025

·

Overnattede 1 nat

TV didn’t work, corridors noisy, not enough staff

8

Colin

9. nov. 2025

·

Overnattede 1 nat

Enjoyed the breakfast and staff service. Room was very clean and bed comfortable. Unfortunately the room was very hot and the air con would not stay on. I felt poorly due to the heat during the night - it was 23 degrees

4

Robert

7. apr. 2024

·

Overnattede 2 nætter

We were looking forward to our 2 night stay but it was ruined as we were not informed that directly under our room there was a night club with live bands and music playing all night until 2am it was that loud they may as well of been playing in our bedroom I think we should of been told this when booking

6

Susan

10. mar. 2024

·

Overnattede 1 nat

The room was freezing cold and we couldnt get the heating to work. Plus a lot of noise from the all round heating system

10

Karen

8. sep. 2025

·

Overnattede 2 nætter

Second time staying at this hotel. I love how quiet it is in the room. The cooked breakfast was fab with a great selection. The lobby area is huge & comfortable if waiting for someone. I wouldn't hesitate to stay again as excellent value for the quality.

10

Bernharð

13. okt. 2025

·

Overnattede 1 nat

A great location, the room was very spacious and clean and the bed was great. Very nice and helpful staff. Highly recommended.

8

louize

18. feb. 2025

·

Overnattede 3 nætter

Perfect for train station and metro station. Great size rooms and very comfortable beds

10

Steven

26. jan. 2025

·

Overnattede 6 nætter

Always my goto in Sunderland. Nice big room, nice big tv, great breakfast and the friendliest staff ever.

10

Anthony

17. feb. 2025

·

Overnattede 1 nat

Great location and fantastic views of Keel Square. Large room, super clean. Very friendly staff. Not one issue to raise. A perfect stay. Thank you.

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Service

Personalet roses ofte for at være venligt, imødekommende og hjælpsomt med hensynsfulde gestus og hurtig indcheckning. Nogle gæster oplevede operationelle problemer såsom langsom indcheckning, pres for at betale gebyr for tidlig indcheckning, personalemangel eller begrænset mad- og barservice.

Relaterede gæsteanmeldelser

10

Anthony

13. nov. 2025

·

Overnattede 1 nat

Staff always excellent. Good customer service. Room good.

10

Margaret

9. nov. 2025

·

Overnattede 1 nat

Made to feel very welcome by the reception staff, friendly housekeeping and breakfast team members who were all so courteous and helpful.

10

Matt

24. jul. 2025

·

Overnattede 1 nat

Modern, clean, freindly, very convenient for exploring town. Top marks to all the staff i encountered, would happily here stay again.

6

Fiona

20. okt. 2024

·

Overnattede 1 nat

Very slow check in reception couldn’t get the card machine to work Restarted closed at 9pm not everything available to order food was cold Staff were very friendly

8

Matt

24. jul. 2025

·

Overnattede 1 nat

Grest stay, cant praise all the staff enough. Thank you.

10

Christine

27. jul. 2025

·

Overnattede 1 nat

The Sunderland Holiday Inn staff were wonderful. I had a bad fall at the theatre and when I got back they couldn’t have been more kind and helpful, especially Kieran. He offered to take me to A&E but I did not want to go. He bathed my wound and found a plaster for it. I cannot remember the name of the other receptionist but she was equally as kind and helpful. If there one downside, it was that the bedroom was very cold and had limited refreshments. Apart from that the room was very clean and the bed was comfortable and I enjoyed my stay immensely.

6

Judith

30. aug. 2023

·

Overnattede 3 nætter

Lack of food service and unstocked bar - unbelievable in a National chain of hotels.

10

David

4. jan. 2025

·

Overnattede 1 nat

Great stay room warm and clean breakfast tasty and good choice. One slight criticism at 230 pm go to check in and told your room is ready but will have to pay ten pound early check inn fee challenged this and then told well if you join Holliday inn rewards I could check into my room which was ready for no fee obviously reception have been instructed to implement this 10 pound charge but why get somebody’s back up when checking in for the sake of ten pound poor.

2

Pamela

15. jul. 2025

·

Overnattede 3 nætter

Staff unavailable. Restaurant unavailable.

10

Fiona

23. aug. 2025

·

Overnattede 2 nætter

The staff were exceptional. Noticing my birthday they gave me a little bottle of Prosecco. They advised us on how to get around, spoke to us about the area and what to see and do.

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Lokation

Central beliggenhed tæt på tog- og metrostationer, teatre, rådhuset og barer, hvilket gør det nemt at udforske området til fods. Parkering er uden for hotellet i nærliggende parkeringshuse.

Relaterede gæsteanmeldelser

10

Colin

15. okt. 2023

·

Overnattede 1 nat

Perfect location: 5 minutes from the train station, very close to local amenities .

10

Peter

13. okt. 2023

·

Overnattede 1 nat

It was perfect for us as going to Sunderland empire parking close by and plenty of bars lovely hotel nice and quiet

10

Yibudongha

12. mar. 2024

·

Overnattede 2 nætter

Property is right in the city center close to the mall and easily accessible.

10

Alan

1. okt. 2024

·

Overnattede 1 nat

Superb location to town center and theatres and 5 mins from Sunderland fc. Excellent staff and rooms were clean Would recommend

10

Jamie

2. nov. 2024

·

Overnattede 1 nat

Great location in the centre of Sunderland, perfect for a night away. Close to a couple of new bars and restaurants.

10

Paul

8. apr. 2024

·

Overnattede 2 nætter

Very comfortable stay - excellent location for the nearby St Mary's car park and the city centre so close by too.

10

Nigel

15. maj 2025

·

Overnattede 3 nætter

Location fantastic. Staff were all very friendly and efficient (especially Lynn at breakfast) The room was clean and comfortable.

10

Mark

3. mar. 2025

·

Overnattede 1 nat

Nice fresh hotel. Staff were excellent and pleasant. Easy walking distance to the railway station. Good location for bars and food etc.

8

louize

18. feb. 2025

·

Overnattede 3 nætter

Perfect for train station and metro station. Great size rooms and very comfortable beds

10

Douglas

4. maj 2024

·

Overnattede 2 nætter

Central location across from City Hall and short walk from the train station. No car park but one nearby. Very clean. Nice breakfast.

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Spisning

Morgenmaden nydes ofte for udvalget og kvaliteten, og nogle middage og roomservice er velansete. Andre rapporterer om overtilberedte morgenmadsretter, langsom genopfyldning, dårlig middagskvalitet eller lejlighedsvis manglende tilgængelighed i restauranten.

Relaterede gæsteanmeldelser

10

Karen

8. sep. 2025

·

Overnattede 2 nætter

Second time staying at this hotel. I love how quiet it is in the room. The cooked breakfast was fab with a great selection. The lobby area is huge & comfortable if waiting for someone. I wouldn't hesitate to stay again as excellent value for the quality.

10

Mariann

24. jan. 2025

·

Overnattede 7 nætter

Everyone I met was always friendly, professional, and helpful. Chef Alan prepared wonderful meals and made adjustments per our personal tastes. He remembered all of our previous preferences. Alan is a talented and witty chef.

6

Martin

25. feb. 2023

·

Overnattede 1 nat

I was woken up at 8.30am by workmen in the next room. Nobody at reception when i checked out, so i couldn't leave my feedback. The cooked breakfast is woeful and its such a shame, as its a new hotel.

10

Mark

27. sep. 2023

·

Overnattede 2 nætter

Clean, modern hotel with decent size room and good amenities. Staff were all helpful and friendly and the restaurant food was good. It's really well located, near to the metro and bus stations (we stayed for the great north run and it was easy to get to and from the start and finish). It's a shame it doesn't have its own car park but the one they use is only a few minutes walk and works okay.

8

Spencer

6. dec. 2023

·

Overnattede 2 nætter

Place is nice, staff are friendly. Food is terrible though. I had dinner in the restaurant and couldn’t eat my main (it was a salad, not sure how you get that wrong) and the starter was so over cooked the chicken wings were black and dry as a duvet. Breakfast is similar, overcooked eggs and fresh tomatoes that look like they’ve been dried out for preserving

8

faye

14. sep. 2024

·

Overnattede 1 nat

Beautiful hotel, spacious room with huge shower. Lovely friendly staff. Lost a star for a poor breakfast unfortunately. Orange juice was definitely off - tasted sour. The of the cold juice canisters looked very dirty inside I think maybe the orange juice is topped up with fresh and the older juice still in is going off and sour as it was a cloudy colour too. I asked for some fried eggs with the yolk well done and they were inedible - all crispy mush. The bacon and sausages were not very well done and things just weren’t replenished quickly enough so that you could have everything together hot. The hotel and staff are fabulous though

10

colin

21. jan. 2024

·

Overnattede 1 nat

Excellent room good shower and toiletries, very pleasant staff. Food and bar offer was good.

8

Derek

19. feb. 2024

·

Overnattede 1 nat

Room service was prompt and food was better than expected. Pleasant staff at reception.

8

John

16. aug. 2025

·

Overnattede 1 nat

A lovely clean hotel with just a couple of minus points. The breakfast was very mediocre, hard overcooked eggs, dry overcooked bacon and cheap sausages. No parking, but there is a multi story nearby that cost £18.80 for the night. That to me is expensive.

2

Pamela

15. jul. 2025

·

Overnattede 3 nætter

Staff unavailable. Restaurant unavailable.

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Måned	Gennemsnitlig pris
januar	79 US$
februar	95 US$
marts	94 US$
april	96 US$
maj	117 US$
juni	107 US$
juli	87 US$
august	94 US$
september	102 US$
oktober	94 US$
november	102 US$
december	86 US$

sø.	ma.	ti.	on.	to.	fr.	lø.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $119	22 $106	23 $90	24 $136
25 $99	26 $82	27 $89	28	29 $82	30 $88	31 $88

sø.	ma.	ti.	on.	to.	fr.	lø.
1 $78	2 $82	3 $88	4 $96	5	6 $92	7 $119
8 $99	9 $81	10 $98	11 $88	12 $91	13 $83	14 $96
15 $78	16 $77	17 $79	18 $79	19 $80	20 $76	21 $133
22 $78	23 $94	24 $96	25 $108	26 $114	27 $91	28 $99
29 $99	30 $90

Holiday Inn Sunderland - City Centre by IHG

Priser på Holiday Inn Sunderland - City Centre by IHG

Gennemsnitlige månedlige priser

Om dette overnatningssted

Lokation

Værelsesmuligheder

Premium-værelse - 1 kingsize-seng

Standardværelse

Værelse - 1 queensize-seng - handicapvenligt

Standardværelse - 2 enkeltsenge

Standardværelse - 1 queensize-seng

Gæsteanmeldelser af Holiday Inn Sunderland - City Centre by IHG

Hvad siger gæsterne

Overnatningsstedets retninglinjer

Indtjekningsanvisninger

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