The Mystic Palms

it was wonderful

We came in the room and it was dirty and looks like it had not been cleaned. The bathroom was very dirty as well and towels were not clean. Bedsheets were not washed and there were random hairs on the sheet. The food was not seasoned and we had to order it 3 times. The lights went off twice and were many disturbing sounds playing at night.

The property is not at all up to the mark. Very dirty inside the rooms and outside the corridor too. Don’t go by pictures listed for the property. It’s far away from the condition of the real property. Staff was trying hard to address the issues but the property itself needs major renovation. I had to change 3 rooms as there were issues for either AC, water in the bathroom or some or other reason the room was not checked before check in. I highly suggest to look for other properties in surrounding areas. Simply avoid this property.