Holiday Park Fenomen Plitvice

We spend two nights at a room for a couple. The breakfast was excellent, the staff attentive and polite, the room was clean and well maintained. Plitvice national park is a short walk away so we could enjoy the nature without having to start the car during our stay. We are looking forward to our next visit when we need a break in the nature.

Amazing experience. 100% recommended. Best place to be relaxing and the location is just a few minutes from the Plitvice Lake National Park. Definitely coming back!

We stayed in the 2 bedroom house called Pinus in November which meant it was quite cold and was below freezing overnight. It is heated with ONLY a fireplace which took us at least 6 hours to get the rooms to a comfortable warmth. This was a big problem for us, because we had spent the whole day walking in the national park and just wanted warmth. The disappointing part is that the staff know that this house does not have a heating system, and it seemed like the fireplace had only been lit shortly before we arrived. We assume that noone had stayed in the lodging the night before, because it took so long to warm up the floors, furniture, etc. We had to get up several times during the night to put more firewood in the fireplace to keep the place warm. Knowing the low temperature of the time of year and how long it takes a small fireplace to heat an entire "cabin," we would have expected the staff to start the fireplace much earlier in the day. Additionally, there was no glove provided to open the fireplace door which was VERY HOT to the touch. We did call reception and they sent housekeeping with a cloth. Also, we were disappointed that if we used more than one tea bag or instant coffee packet per person, we would be charged 3 euros for each additional one. This policy seemed out of sorts for the pricing of the lodging. I had read about this in one of the reviews and frankly thought it must have been a mistake but found out that it was true (see picture attached).

Beautifully arranged resort-like grounds with rustically-elegant individual cottages. An excellent restaurant is on the grounds, and there are lots of well-landscaped paths and gardens. A nice surprise that this is a "real" hotel organization in a country where many of the so-called hotels are often just conglomerates of airbnb unts owned and grouped by one absentee owner.

The property is beautiful and the rooms are larger than normal. It is extremely clean and the staff is very friendly. It is situated just above the big falls and you can walk to the top observation point in about five minutes. It was super quiet and peaceful during our stay. We highly recommend Fenomen Plitvice!