GLOBALSTAY. Gorgeous Apartments in the Heart of Toronto

Spent 1.5 hours trying to get into the room. Instructions got us to the lobby elevators, but could not get the elevators to take us to the 32nd floor despite multiple attempts and phone calls to GlobalStay. The elevators were very busy, which may have kept us from accessing the right elevator at the right time.

Fantastic apartment in a premium spot! The apartment was great and company was amazing and easy to deal with. The only issue had nothing to with Globalstay or the apartment - there was only one functioning elevator for our tower so we had to time our outings around long elevator waits. Highly recommend their apartments, we will be back!!

The check-in process for me was fairly smooth overall but I did see others struggling with their check in for a variety of reasons. However, the parking situation was a bit challenging. Since the assigned parking space required a fob, it wasn’t accessible until my check-in time, which caused some inconvenience. While security staff were helpful in finding a temporary solution it is important to note that you may not be able to park early.

The property was nice, but beware if you have a car. I paid for a parking spot, and during the entirety of my 3 day 2 night stay, the garage fob did not work. There was no easy access into the garage, and every time we needed to enter, we had to wait on an uphill ramp for up to 20 minutes, for the chance of a building resident to enter or exit the garage to get the door open. I made multiple calls to the front desk and to GlobalStay, and no solution was provided. If you expect smooth access with a car, be warned; your schedule will be affected with the amount of waiting needed. Furthermore, I requested a partial refund for the inconvenience, as garage access should be expected with payment, and provided video proof of the malfunctioning fob, but the refund request was denied.

It's an apartment so you have to coordinate getting in with the property, but they made it easy and the views from the room were stunning. Everything was clean. The only inconvenience I faced was a long line to use the elevator, but that was it. Everything else was great and I would happily stay again.

There is no front desk and you need to meet someone to get the key and get instructions. The person spoke broken English and could not get parking gate to work. I had to call someone to get into the parking garage. At first we were told we couldn’t use parking garage and then at the last minute we were able to pay through PayPal and get parking. The cleaning/ security deposit was also suspicious to me because we again went through PayPal. I was very concerned about getting the security deposit back and waited to do this review because I wanted to make sure we got the full amount back. We loved the location. We walked everywhere except the concert we went to but were able to get an Uber. The space is quite small but it was fine for 2 of us. It was clean and the full kitchen was available but we didn’t use it. Parking is crazy expensive in this area but if you can arrange it through Globalstay it was very reasonable. We would stay here again.

convenient location and walkable distance for a lot of things to do, grocery store is across the street and is great. The suite itself was meh. TV remote didn’t have batteries, no extra garbage bags, limited toilet paper, the garbage shoots do not work ever, the air conditioning in the unit was useless which made sleeping nearly impossible. Would possibly try again based off location itself, but if there was other options would defiently try it first. Front desk agents were rude. Elevators were down when needed and very busy always. Would hate to live here permanently. The address they give you to go to is located at a resturant , when you get there they have no clue what you are talking about. That was never communicated to us, so we spent nearly an hour walking around waiting to find where to go. Bad communication .

The access to the apartment required a tag,which was not provided , and during stay I had to ask for acces to the elevator in front desk.

Very convenient location to visit attractions and go shopping. Safety and parking are a plus. Excellent reception.

Contacted hotel prior to going,had read reviews about elevator failure and fire alarms,was told there was no issue,had Expedia call them 2 days prior, no issues. Got there July 22 11 pm fire alarm goes off after 10 minutes an announcement comes on with issue in the next building,next morning 10am alarm again,no elevator 37 floors for 2 70 year olds. Last night 11pm fire alarm for 25 minutes,no announcements,no elevator. It would be a zero review if not for the view and location, also no bottles of water as stated or washer and dryer. Do not recommend!!!!!!

If I had the time, patience and money I would have looked for another place to stay. I will start about the pluses... the apartment was really nice, however there were stains on the ceiling, the blinds were ripped in one bedroom and the ones in the other room has something on them. There was some type of oil on the kitchen table & there was mold in the bathroom. There was also chipping on some of the corners of the walls. Now it's obviously used for renting out so in the grand scheme of things this wouldn't be an issue HOWEVER this place to deal with..... omfg. I have never had a more horrendous experience in my life dealing with a check in. (And no the front desk is not a front desk but a security guard.) I waited less of a time at Disneyworld at check in than I did here. It took us an HOUR AND A HALF TO GET TO THE ROOM AND PARK THE CAR. (No lines etc. We got there late.) They handled almost everything via email which you have to send pics of your ID, a selfie holding it etc. Ok whatever. But the delay. Now ontop of this you then have to pay a deposit which is stated is you have to if you stay over x amt of days and have a pet. (Neither applied.) So i paid that. We ask the security dude about the parking space & i had to call & email there person. Took forever to get that also. There was no fob we used the intercom to get in. After checking out i was asked how we got to the spot & told the lady (she called and it was like an interrogation.) Like Fobs have memory to check

This was one of the worst experiences we’ve had. The apartment looked nothing like the pictures in the listing and was dirty, outdated, and misrepresented. The floors were covered in crumbs and hair, carpets badly stained, headboards dusty, closets full of random junk, and one bedroom had no working lights. The sliding doors were broken, and the bathrooms had clumps of hair on the floor. We even had to buy our own cleaning supplies to make the place livable, which is unacceptable given the high fees. Additionally, the “third bedroom” was not a private room at all but an open space off the living room with sliding doors - something that was never disclosed in the listing. On top of this, GlobalSTAY was completely unresponsive when we raised our concerns on the first day. They ignored all messages via email and WhatsApp, and when we finally reached them by phone, we were told a supervisor “wasn’t there but would email us later" - no follow-up ever came. It’s now been nearly a week since checkout, and we still haven’t received any correspondence or our security deposit back. Future travellers: beware. While the location of this property is great, it is most definitely not worth booking - especially at the current price point. It is poorly maintained, and run by a company that does not support or communicate with guests. Avoid both this apartment and GlobalSTAY altogether.

This property was not as nice as portrayed. Not worth the price. The space was very dirty the walls were messy and unclean. The furniture was outdated uncomfortable y. The bathroom smells like musty bath mat and

Great location, great amenities in the room, but it was NOT clean. Very dirty when you look just slightly beyond the surface. Whole apartment needs a deep clean and a bit of love. The bed itself was clean and that’s the main thing, but generally grubby.

Great location. Sheets on one bed and in closet were not clean. Took 1.5 days to get new sheets. Check in all done by email as no staff onsite.

Location was ideal. We were attending a concert at the Scotiabank Centre and it was so close. Close to CN Tower and other local attractions. The building is very nice and we felt safe. The unit itself was nice. Some things could be improved though. There were no hand towels or facecloths. No sugar for the coffee but there was some whitener (small amount). Unless that was left behind by a previous guest. But you'd think there would be sugar. There was no full sheet set for the additional sofa beds. I had to use a duvet cover as a sheet and it didn't look clean. There were lots of pillow cases and a fitted sheet but no flat sheet. Beds were ok. I messaged the cell number provided several times but never got any response. Messaged for facecloths and hand towels but ended up buying our own facecloths and used the kitchen dishcloths as hand towels. There were not a lot of large towels either for 4 people. The carpet in the bedrooms should be removed. It was dirty and didn't even look like it was vacuumed. We might actually stay again but hopefully next time, it will be better equipped.

★☆☆☆☆ — Would give 0 stars if possible This property was a complete disappointment and nothing like the listing described. The room was dirty, with bed sheets full of hair and a bad smell throughout. The AC was broken and extremely loud, making it impossible to sleep. The owner advertises it as a 3-bedroom condo, but it's actually 2 bedrooms with a random bed placed in the living room. The "queen beds" were only double size, and the curtains were broken, so we couldn’t close them for privacy or light blocking. One bathroom had no working light, meaning you had to use it in the dark. The check-in process was bizarre and unprofessional — we were told to wait outside a restaurant near the building for someone to arrive and let us in. No contact info was provided, and the person didn’t show up until 30+ minutes after the scheduled check-in time. The entire experience felt unsafe and sketchy. My family felt extremely uncomfortable and insecure, and we ended up leaving and booking a room at the nearby Delta Hotel instead. We didn’t sleep a single night here. Do NOT recommend this property — avoid it at all costs.

This property was at best, mediocre. The floors were not clean. We ended up wearing our shoes inside because our feet and socks were getting filthy, and the floors were sticky in spots. The shower drain in the main bathroom was so clogged that we had to turn the water off while we showered so that we weren't up to our ankles in water by the end of the shower. We ended up showing in the other bathroom because it was so bad. Also, there were dead batteries in the tv remote that e replaced ourselves. This is my second time renting with Global Stay and my second time being disappointed.

This was the dirtiest property I have ever stayed in in my life. I contacted them for a refund, but they said because I didn’t send the pictures the same day where I was at a leafs game and didn’t even see the place till I got home at 11 PM. I was so disgusted that I checked out 6 AM. The carpets were completely black. Toiletries were not restocked and I wish there was an area here where I could update pictures.. completely disgusted worst property I’ve ever stayed and I am a traveller

The building is in a great location but unfortunately not very well kept. Many lights were burnt out the showers had black mold in them, doors and windows didn't fully close, mattress covers (which I saw upon removing sheets on check out) were covered in hair and dirt and clearly hadn't been cleaned in a long time. The most dangerous part was the flooring which was heaving so badly that you would repetitively stub/cut your feet. Please note that there are not blackout curtains, a real ironing board or other items that were listed (like garbage bags, dishwasher detergent, kitchen towels, toaster etc).

Extremely slow and frustrating online check in process. After dealing with that had to wait in front of a bar for over 20 minutes to get the keys. The mattress in the main bedroom is damaged, sagging, very uncomfortable. Great location and spacious condo. .

Wrong instructions, given wrong address No explanation on how to use the key fobs Bed that sags over on one side too much A patio door that was extremely hard to move TV that didnt work and wasnt plugged in. No washcloth Fecal matter on toilet rim No regular shampoo, just a dandruff one - SHAMPOO WAS HIDDEN UNDER SINK BUT EVEN THAT IS FOR HAIR LOSS No hair dryer A washer for clothes but no detergent No hold safety bars in the slippery shower, dangerous! But you’re paying mainly for the incredible view….. No pool use unless you stay more than 30 days Some outlets had no power No USB ports like a modern hotel would Confusing light switches

Great views. Excellent location. Spacious and comfy.

Excellent location for exploring Toronto! And loved having access to a full kitchen. The property and the room was ok but really needs a refresh. If you are there in the summer, know that the a/c in the building is capped at 22.5 degrees celsius

Apartment all you need. However the sofa bed was very very uncomfortable.

Global Stay is nothing like the pictures, to reach the room you had to have a fog for the elevator to get to your room, The fob was in our room with the key, we were on the 51st floor so a gentleman was going to the 55 floor, so we had to go down the stairs, the couch was broken the main Bedroom was all glass, I was there with my son and daughter, so the only place to dress was in a small bathroom, there was only one closet.

My room was on the 61st floor, so excellent views inland of Toronto with a peek of the water. Had a full-size fridge, washer, dryer and a full set of other appliances, its staying in an apartment after all, not an hotel room. Great location next to Union station and very close to the water front with lots of shops and attractions. Overall very nice, it was clean except for the bathroom light switch which was very dirty. Also the dryer made a loud rattling during use because the upper panel is loose, putting something heavy on it dampened the noise. Very quiet and excellent climate control system that silently maintained the perfect temperature. I would stay here again next time I am in the city.

The room was nice and the location was great. Check in was different than a hotel but communication was quick and easy. The rep who met me was friendly and even gave some tips about the area. The condo was big, and what we needed for space. It could use some updating and renovating though. Duct tape on the mirror, towel rack missing from the wall in the bathroom, paint scratches. The kitchen chairs were wobbly. Could use a little love. The noise from the highway was loud in the front bedroom. No noises heard from other units or people. The wifi did not work well….tv kept buffering and we could not watch a show. I would probably stay here again if I needed a place for a group or family. Overall good value. The view was beautiful!

Windows aren’t very soundproof so traffic is quite loud but the room and building are great! Everything was clean and the beds were very comfortable. Will definitely consider them again when travelling.

This location can’t be beat for a sports fan. It’s so close to the ball field, arena and CN Tower. The condo was spatulas and had everything

Incredible communication. Great place!

Absolutely no support from Global-Stay, and Expedia offered no accountability. I would not recommend using Global-Stay while in Toronto. It took 4 hours to check in. Poorly managed and no support for guests.

First, the help from the people of the company, our flight was delayed and the traffic , patrick waited for 3 hours, he assisted us where to park and check in process, if not for their communication with me ,will be lost, highly recommended .the place is walking distance from every tourist spots

Overall, wonderful experience! I was originally hesitant about the check in process and security deposit link but good email communication helped answer all my questions. Parking was easy in the garage right below the building. Apartment was in a perfect, walking location for the concert at Scotiabank Arena. Would highly recommend for anyone looking to attend an event there!

Place itself was great the GlobalStay managing the apartment had extremely poor communication. Require extra deposits and more information on the side after booking and paying on hotels.com. Their representative didnt show up after 20 mins waiting at agreed meeting time. They let us self checkin through a keystorage but I had to let them know representative didnt show. We asked for late checkout if possible and they said to ask within a day of departure even though their own rules state at least 24 hours before departure. They continuously said to re-ask later/they couldnt confirm yet/they couldnt reach their cleaning service all the way up to 20 mins before checkout time at which point they didnt respond at all.

The location was excellent! We booked this property as we were attending a concert in downtown Toronto and we were literally 1 block from the Scotia Bank Centre! Place was clean, beds were super comfortable. Only issue was the communication with the company that handles the rental. They did not respond quickly at all. No one answers the phone. They communicated through What's app but again no responses. We asked for a late check out but no one responded so we had to leave and lug all of our luggage around downtown until it was time to catch an Uber to the airport. When I expressed my frustration after we left they responded right away. Super inconvenient!

I don’t often write reviews however, I can’t believe Expedia offers this condo as an option. I travel to Toronto regularly for work and thought I would try staying in a condo rather than a hotel since I was there for a week this trip. First off, no one was there to check me in, they instruct you to text them when you’re a half hour out and they will meet you there. They didn’t even respond to my text. I got to the property and called, they said no one was working so she’d coach me on checking myself in over the phone. I got up to the room and the door was locked, she said it would be open. Finally a woman who did not speak any English came and let me in, she couldn’t answer any questions I had and just walked away. Oh, she also opened the laundry and took a load out??? The blinds were falling down, the bed was gross, hard as a rock and when I took a shower the curtain rod broke and fell on me. I texted the management company to ask them to bring a new rod and during the entire week they never showed up. They would just respond they were waiting to hear back from their team. Garbage, will never stay there again.

Beautiful property, great location and amazing views. The property managers were friendly and responsive to deal with, really accommodating when some issues came up pre-trip and we had to make some modifications. Recommended!

Absolute poor decision booking this place. I’ve booked many hotels, but this is a definite no for me in the future. Horrible communication from the apartment representative. After arriving at a “meeting place”, in front of a restaurant, no one was there to meet me as promised. After being told numerous times someone was coming down to meet me, I left after 1 hour of waiting. Again a definite 1000% no booking with this company for any stay. They would not refund my money until Expedia got involved.

Check in was not efficient. GlobalStay/the person who was checking us in had us meet outside of Hoops Bar and Grill around the corner from the property. The Hoops Bar manager said this happens all the time. I had to call GlobalStay because we were waiting and we ended up having to wait outside for over 1 hour. I'm just glad it wasn't raining or snowing. We did everything they asked - texting them 30 minutes before arrival and yet the check in did not go smoothly at all.

We came to watch a Blue Jays game and could easily walk to Rogers Place. Everything we needed was nearby. The apartment balcony overlooked Lake Ontario and was close access to the harbor. Check in and check out was easy and quick.

Close to ballpark

The location is amazing. Steps from CN tower, Rogers Centre and Scotiabank Arena. Perfect for a sports fan. Plenty of space in the unit for a reasonable price. Only awkward thing is meeting up with staff member for key and parking fob. Worked out fine but not smooth. Be patient. Overall great experience and would use again.

Great location

My room was on the 61st floor, so excellent views inland of Toronto with a peek of the water. Had a full-size fridge, washer, dryer and a full set of other appliances, its staying in an apartment after all, not an hotel room. Great location next to Union station and very close to the water front with lots of shops and attractions. Overall very nice, it was clean except for the bathroom light switch which was very dirty. Also the dryer made a loud rattling during use because the upper panel is loose, putting something heavy on it dampened the noise. Very quiet and excellent climate control system that silently maintained the perfect temperature. I would stay here again next time I am in the city.

Very convenient location to visit attractions and go shopping. Safety and parking are a plus. Excellent reception.

High rise condominium with a view. Close to local attractions and Union station. Would definitely consider staying again when visiting Toronto.

Perfect location, access to everything close by makes a vehicle not necessary!

Property was central to all the main attractions. Very convenient.

This location can’t be beat for a sports fan. It’s so close to the ball field, arena and CN Tower. The condo was spatulas and had everything