One Palm Tree Apartments

Nice place, clean, close to everything

Even when i had an confirmation and already paid for the romm. They could not find it and i had to leave the place at 1.30am at night in search of another hotel . Terrible communication and reception has no facilities or systems to check. It is only an entrance to a studio. Apparently they have enough bookings so do not care to be customer friendly.

Unprofessional and unprepared. Messaged two days before arrival and never heard back from property. Arrived on time and front desk had no idea about reservation or the location of the property. Phone number is a voicemail only in a language few would understand. A person showed up at the front desk after we requested a cancel and refund from Expedia. The person who showed up seemed unconcerned about the situation and resistant to finding a solution. We booked another unit and it was amazing. I would never book here again. It felt more like a scam than a legitimate rental. This property should be removed from Expedia.

We needed to stay close to the airport, and this One Palm Tree apartment was perfect. The owner and Mr. Mark were excellent communicators. Mr. Mark waited for us to take us to the apartment after a late evening arrival from the USA. I enjoyed the balcony, the washer, and the shower was great. It met all of our needs and was a great 2-day stay.

I really enjoy my stay here I will be coming back here when I come back to the Philippines I will stay here again the staff is very friendly