Name: Sonesta Hotel Bucaramanga
Address: Carrera 27 Nº29 - 145 Cañaveral Oriental Floridablanca - Area Metropolitana de Bucaramanga. Centro de Negocios Parque Caracoli Floridablanca, Santander, Floridablanca, Colombia, Floridablanca, Santander, Colombia
Rating: 9.03

Guest reviews

9

Superb

Based on 2,433 verified reviews

Who stays here?

Family

100%

What guests think

AI-generated summary based on recent guest reviews

At Sonesta Hotel Bucaramanga, travellers praise the friendly staff, clean and comfortable rooms, and a very convenient location connected to malls and dining, while noting a small pool, occasional noise between rooms, and added charges like taxes or swim-cap fees.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Sergio

19 Apr 2026

·

Stayed 2 nights

Great service and good location right on top of a nice shopping center. Restaurants and shops all walking distance. Breakfast is included with a great variety of fruits, eggs, pastries, etc. The pool is very small, though, so don't expect much there, in case you are looking for pool time.

10

Jesse

3 Mar 2026

·

Stayed 1 night

Spotless

8

Adriana

14 Jan 2026

·

Stayed 2 nights

I give 5 stars to the staff at the reception. I give 3 starts to the staff at the breakfast restaurant. The service was poor, we have to leave the table 3 times looking for someone to bring us coffee

10

Jesse

8 Jan 2026

·

Stayed 1 night

Basic

10

Brayden

1 Jan 2026

·

Stayed 8 nights

This place was amazing. The staff were all very helpful and kind. The food was delicious and the mall was great. The hotel had drivers ready for when I needed or wanted to go somewhere. Would definitely recommend this place.

Carrera 27 Nº29 - 145 Cañaveral Oriental Floridablanca - Area Metropolitana de Bucaramanga. Centro de Negocios Parque Caracoli Floridablanca, Santander, Floridablanca, Colombia

Location

When you stay at Sonesta Hotel Bucaramanga in Floridablanca, you'll be connected to a shopping center, just steps from Parque Caracolí Shopping Center and La Florida Shopping Center. This hotel is 0.4 mi (0.6 km) from Centro Comercial Cañaveral and 1.1 mi (1.7 km) from Autonomous University of Bucaramanga.

Parque Caracolí Shopping Center(0.1 Miles)

La Florida Shopping Center(0.2 Miles)

Centro Comercial Cañaveral(0.2 Miles)

Cardiovascular Foundation of Colombia(0.4 Miles)

Clínica Foscal Internacional(0.6 Miles)

Autonomous University of Bucaramanga(0.8 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:30

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site.

A complimentary buffet breakfast is served daily from 6 AM to 10 AM.

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

The property offers step-free entrances, wheelchair-accessible facilities in public areas, and accessible bathrooms.

The hotel is located just steps from Parque Caracolí Shopping Center and La Florida Shopping Center, 0.4 mi from Centro Comercial Cañaveral, and 1.1 mi from Autonomous University of Bucaramanga.

Yes, there is an outdoor swimming pool available, operational from 10 AM to 6:30 PM.

Yes, children are allowed to stay at the property. Parents traveling with children under 18 may need to present specific documents upon check-in.

Sonesta Hotel Bucaramanga

Amenities

Property description

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