Ya'ax Hotel Boutique

This is a lovely property and the pool felt great in the heat. The staff was welcoming and helpful. Contrary to the hotels.com profile, there is no complimentary continental breakfast. There is an american or a la carte breakfast for cost. Parking is off-site. The street feels a little sketchy at night, for solo travelers.

The communal areas are great but the rooms are tired and cramped. There’s not enough water pressure to wash your hair. There are robes in the wardrobe which isn’t easily accessible as a chair blocks. The robe has someone else’s possessions in the pocket so it hadn’t been washed. Overall it’s ok but the rooms need an upgrade.

Great location. Walking distance to what you want to see in historical center. Quite place even though the streets of Merida often feel clogged with traffic. The manager spoke excellent English but others were less proficient but still enough so that the conversations went smoothly. Breakfast was delicious. The rooms are close to each other. We heard very well what neighboring room was talking about on the phone. Parking is close by and free. I wish we were informed about this earlier. It simply says “self parking” which I don’t know what it means.

Table next to us sat later and received food before us. Took over 15 minutes to get breakfast after our coffe, bread, and tea. Room Decor and room were beautiful!

Staff members very attentive and helpful,best stay ever ,had the best relaxing vacation ever