Name: Candlewood Suites Houston - Spring by IHG
Address: 16027 North Freeway, Houston (y alrededores), Centro norte de Houston, US
Price range: 78 US$–110 US$ per night
Rating: 8.42

Opiniones de los huéspedes

En Candlewood Suites Houston - Spring by IHG, muchos huéspedes elogian las habitaciones de estilo apartamento, limpias y cómodas, con cocinetas y una buena relación calidad-precio, mientras que otros informan de un mantenimiento inconsistente, algunos problemas con el servicio y preocupaciones ocasionales sobre la seguridad en la propiedad y el estacionamiento.

Los huéspedes suelen destacar a un personal amable, estancias tranquilas y la comodidad de acceso a la autopista y al aeropuerto Bush. Varias reseñas señalan problemas con las instalaciones, como piscinas y jacuzzis fríos o sucios, agua caliente intermitente y fallos ocasionales de equipos. Espere suites prácticas y económicas con cocinas útiles, pero el servicio, la limpieza y las instalaciones pueden ser inconsistentes.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Las opiniones sobre las instalaciones son variadas: varias reseñas mencionan piscinas y jacuzzis fríos o sucios, agua caliente esporádica y fallos o averías ocasionales de equipos (ascensor, impresora), mientras que la lavandería automática fue apreciada. La seguridad del estacionamiento fue una preocupación para algunos huéspedes.

Reseñas de huéspedes relacionadas

2

Listiner

28 may 2024

·

Se alojó 2 noches

The room was clean and spacious. The room had a kitchenette with a full size fridge with an ice maker in it. The front desk staff was not very helpful. The pool and the whirlpool were dirty. The dispensers for the body wash, shampoo, and conditioner were not refilled adequately and when we requested it to be filled, no one came. Although the price was great, I will not be returning.

2

Angelica

8 may 2024

·

Se alojó 4 noches

No safety area broken windows and 3 cars same night

10

Rick

23 ene 2025

·

Se alojó 2 noches

The room was quiet and comfortable. The walk from the car to the room was short and easy. The laundry facilities were in great shape. The kitchenette was just what we needed. This was an incredible place and the price was equally pleasing.

8

John

22 mar 2024

·

Se alojó 4 noches

This hotel is clean and convenient. The staff was very helpful. The only suggestion I would make to the hotel management is to turn the hot water heater up. The water was just a shade warmer than Luke warm. It was not hot.

2

Demetric

8 mar 2024

·

Se alojó 2 noches

I normally stay here when I come to town and everything would be good but this stay was not great at all the mattress was sulmed and worn and you could feel the springs in the mattress and the hot water did not get I was there for two days without hot water front desk kept telling me that plumbers was working on the water but not for two days and they didn'nt try to accommodate me at all with this situation and the manager on duty acted nothing was wrong but I kick up enough fuss that they changed the mattress the next day but still did'nt resolve the hot water issue.

8

Clarice

20 may 2024

·

Se alojó 1 noche

I stay here a lot but and normally it’s a breeze except for a couple of times but this particular time the elevator was down the morning I got up to check out and I honestly didn’t appreciate having to walk down the stairs with my bags to check out

2

Khalil

20 feb 2023

·

Se alojó 2 noches

I did not have hot water during my entire stay at this hotel. They then very rudely told me “well we’ll just come check it ourselves”. They came to my room on 3 separate occasions and there was no hot water. They never once fixed it. However, they assured me it wasn’t an issue because the guest next to me had hot water. I was on a business trip for the military and I’d never stay here again or allow my Soldiers to stay here.

4

William

9 nov 2024

·

Se alojó 1 noche

Had a work training in the area Friday evening and Saturday morning/afternoon. Booked this hotel because it was close by and also because it had a hot tub so I could actually enjoy something about this trip. Hot tub was cold. Jets barely worked. No breakfast. No hair dryer in room. Tv remote didn’t work. Bedside table had cup stains from previous guests. No Kleenex in the restroom. For the price, I’m very unimpressed.

2

D

22 mar 2025

·

Se alojó 1 noche

Room was moldy and perfume there are no windows outside ventilation or Ozonator to clean smells. We booked because we wanted the pool since we live in Texas. I got key checked out room the windows do not open there is no outside air, I asked the front desk for ozonator in room and the said they did not have one. Just a couple minutes gave me a migraine and asthmas attack. The hot tub was broken and pool heater too. I request to cancel n get a refund and Ibwas told to ask manager in the morning. I went Nextdoor to the Mustang motel it was nicer cleaner half price and not moldy!

8

Robert

16 jun 2024

·

Se alojó 2 noches

Overall the place was nice. We needed a printer and the one they had for guests was broken. The tub/shower diverter was not working correctly and the tub spout was loose, probably from guests trying to pull it up harder to ghet more water to the shower.

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Limpieza

Las opiniones sobre la limpieza son variadas: muchos huéspedes encontraron las habitaciones muy limpias, pero varios informaron sobre plagas u olores a moho, áreas manchadas y escasez de toallas limpias. La frecuencia de la limpieza (semanal) y la capacidad de respuesta generaron algunas quejas ocasionales.

Reseñas de huéspedes relacionadas

10

RANDOLPH

12 may 2024

·

Se alojó 1 noche

Very clean and comfortable

2

Danika

30 jul 2025

·

Se alojó 3 noches

This hotel had bed bugs.

4

Shaunea

20 feb 2025

·

Se alojó 2 noches

I found a critter in my room before getting in the shower!

6

Brenda

27 may 2024

·

Se alojó 2 noches

They didn’t have enough clean towels!!

10

Linda

15 feb 2024

·

Se alojó 1 noche

The hotel is very clean with updated amenities. Our hotel room was very lovely, with comfortable beds, a choice of firm or soft pillows, as well as a kitchenette. The hotel staff were very friendly and professional.

4

Damal

29 abr 2024

·

Se alojó 3 noches

The hotel didn’t have any more towels, so they gave us dish towels to use to bathe with.

2

Alicia

23 ago 2024

·

Se alojó 5 noches

The First Night I Stayed There. There was a Roach In The Room They Change My room and there was Fleas in the next room I should have caught the hint from the Maintnance man. I called to corporate and manager and she was rude and didn’t care. She advised to find somewhere else to go. I had planed this months in advance this is a nasty place.

2

D

22 mar 2025

·

Se alojó 1 noche

Room was moldy and perfume there are no windows outside ventilation or Ozonator to clean smells. We booked because we wanted the pool since we live in Texas. I got key checked out room the windows do not open there is no outside air, I asked the front desk for ozonator in room and the said they did not have one. Just a couple minutes gave me a migraine and asthmas attack. The hot tub was broken and pool heater too. I request to cancel n get a refund and Ibwas told to ask manager in the morning. I went Nextdoor to the Mustang motel it was nicer cleaner half price and not moldy!

4

Syed Ziauddin

30 may 2024

·

Se alojó 4 noches

It remained a terrible experience and will not recommend to stay here unless you have no option. After almost 20 hours Travelling when we entered at the reception at mid night a dog gave us a warm welcome. First of its kind experience. Upon request the receptionist tried to remove the dog but seems he was not much familiar so he called another colleague who helped removing the dog. The rooms had limited amenities while the condition of equipment were not good. Towel rod was broken and hardly able to bear towel weight itself. The bath tub drainage was not working properly. The hotel has a wonderful practice of cleaning rooms once a week (as told to us). Perhaps this is an initiative towards green environment by reducing the consumption of detergent and cleaning accessories. The staff strictly follows No-Smile & No-Courtesy policy as it may be harmful to the guests’ health. Oh by the way, we accidentally figured out that the above fabulous amenities are only limited to I-45 Candlewood Hotel as one day we mistakenly landed at I-10 Candlewood and the receptionist out there showed great courtesy and guided us professionally with a great smile to find our place.

10

Gabriel

10 nov 2025

·

Se alojó 1 noche

Overall a great experience for a quick emergency overnight. Super clean, super friendly, and very affordable. Highly recommend!

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Habitaciones

Las habitaciones son generalmente espaciosas y cómodas, con cocinetas y refrigeradores de tamaño completo que se elogian con frecuencia. Algunos huéspedes mencionaron problemas de mantenimiento, como un aire acondicionado que no enfría o un televisor que no funciona, y algunos encontraron los colchones firmes.

Reseñas de huéspedes relacionadas

10

Treva

25 nov 2024

·

Se alojó 2 noches

Great room! The bed was a bit hard but the room was nice!

10

Shanika

8 ago 2025

·

Se alojó 7 noches

The beds were very comfortable. If I am ever in the area again this will definitely be my go to spot.

10

Janelle

25 abr 2025

·

Se alojó 4 noches

Loved the little kitchen area. Good value for the price

10

Rick

23 ene 2025

·

Se alojó 2 noches

The room was quiet and comfortable. The walk from the car to the room was short and easy. The laundry facilities were in great shape. The kitchenette was just what we needed. This was an incredible place and the price was equally pleasing.

8

Tara

19 nov 2024

·

Se alojó 4 noches

Had a real refrigerator, stove and microwave👍

10

David

9 mar 2025

·

Se alojó 1 noche

Great hotel. Loved the kitchenette with all dining supplies & full size refrigerator w/ice maker, comfortable bed, recliner,

8

Bryan

20 mar 2023

·

Se alojó 1 noche

The living room tv didnt work and we had asked about a crib or playpen hours before we arrived and they said theyd have one put in the room for us and there was not one in there.

10

Frank

4 mar 2025

·

Se alojó 1 noche

Great room, quiet; comfortable bed, quiet area.

2

Vicki

10 ago 2024

·

Se alojó 1 noche

When we parked and got out of our truck, noticed people in parking lot smoking weed, walked into hotel lobby and it smelled like weed. I mentioned it to the receptionist and she just laughed…..get to our room and it smelled like smoke, and AC never would cool. Tried to talk to receptionist but she was too busy. AC also was leaking onto carpet in living area of the suite. AC would not cool below 75.

10

Laura

28 abr 2024

·

Se alojó 1 noche

We chose this hotel for its convenience to the airport at a good price and I’m so glad we did! This hotel was comfortable, roomy and very clean other than something splashed on the curtains which they probably just missed and I will let them know at check out. The room has space to spread out, a mini kitchen and work space and even a recliner. We didn’t need all that for this trip but it made the room feel spacious and roomy. I was a little concerned when I pulled up based on the hotels surrounding it but I would certainly stay here again and once on my floor would pit the appearance and comfort against any other hotel. The bed and pillows were especially comfortable. Being this close to the highway and airport I was surprised at how quiet it was.

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Servicio

El servicio es inconsistente: muchos huéspedes describen a un personal amable y acogedor, pero varias reseñas citan interacciones poco serviciales o groseras y una respuesta lenta a las solicitudes o problemas de facturación.

Reseñas de huéspedes relacionadas

2

Listiner

28 may 2024

·

Se alojó 2 noches

The room was clean and spacious. The room had a kitchenette with a full size fridge with an ice maker in it. The front desk staff was not very helpful. The pool and the whirlpool were dirty. The dispensers for the body wash, shampoo, and conditioner were not refilled adequately and when we requested it to be filled, no one came. Although the price was great, I will not be returning.

10

Maria Estella

10 mar 2025

·

Se alojó 2 noches

It was very enjoyable! Staff were super nice and helpful! Easy hotel to get to! Right off the highway! Not in the city so no traffic!

10

Linda

15 feb 2024

·

Se alojó 1 noche

The hotel is very clean with updated amenities. Our hotel room was very lovely, with comfortable beds, a choice of firm or soft pillows, as well as a kitchenette. The hotel staff were very friendly and professional.

4

Cree

10 jun 2023

·

Se alojó 7 noches

The room me and my husband stayed in only came with a spoon. No other silverware. I requested extra silverware or plastics as we had nothing to eat with and I was told housekeeping would bring it they never came. I was given one room key and one parking pass I sent my husband to request a key from the front desk and they treated him poorly. I have been staying in this hotel the past few months due to insurance fixing my home. This most recent stay I wouldn’t recommend.

10

Micheal

25 feb 2024

·

Se alojó 1 noche

The service was very good nice and friendly. Hotel was clean smelled good and had very comfortable beds.

8

Daron

11 ago 2025

·

Se alojó 4 noches

Staff is kinda unfriendly

2

jody

22 ene 2025

·

Se alojó 1 noche

Absolute joke customer service. They charged my card used for incidentals for the price of the room after i had paid for it at the time i booked it. Also Hotels.com has not provided any help at all. Long time user of hotels.com and will no longer use them.

10

Treasure

13 may 2025

·

Se alojó 2 noches

The employees always make you feel welcome.

2

Diane

14 sept 2024

·

Se alojó 7 noches

I will never stay in a Candlewood Hotel again. The Front Desk service was terrible. From the Front Desk to the Laundry Service was terrible. They need to be retrained in customer service. On Tuesday there was no water in the entire hotel for several hours and on Thursday the electricity was off for more than 5 hours. This is unacceptable. The hotel should have it's own water system and a generator for when the electricity goes off. Jyst uncalled for. Poor management on behalf of the owners or who ever managers this property.

10

Michelle

30 ene 2023

·

Se alojó 2 noches

Hotel was very clean. Yuni was very friendly and helpful when we checked in and out.

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Ubicación

Generalmente conveniente para la autopista y el aeropuerto Bush, con fácil acceso a servicios básicos y algunas habitaciones tranquilas. Algunas reseñas mencionan opciones de comida limitadas cerca y preocupaciones de seguridad en el área circundante o en el estacionamiento.

Reseñas de huéspedes relacionadas

6

Courtney

20 nov 2023

·

Se alojó 2 noches

Although the staff was very nice and attentive, it was not cool that they allowed people from to come from the other 2 hotels and hang out all day and night. The pool is a designated bring your own weed bar after 5 and I'm guessing if you can't afford the room then the lobby couches are there for you. I do understand that we have to choose our battles with people, but it gives the hotel a bad look, its already tough being between 2 sketchy motels.

10

Maria Estella

10 mar 2025

·

Se alojó 2 noches

It was very enjoyable! Staff were super nice and helpful! Easy hotel to get to! Right off the highway! Not in the city so no traffic!

10

Michael

24 jul 2025

·

Se alojó 6 noches

Great location

10

San Juan

6 nov 2024

·

Se alojó 1 noche

Located about 1200 feet from my event.

2

Cindy

9 oct 2023

·

Se alojó 1 noche

When we arrived there were cops at the front door. I asked the desk clerk(very nice lady!) what was going on. She said this hotel housed kids for Texas CPS and the cops made rounds at intervals to keep them in line. As I’m talking to her, my husband calls me from outside and says don’t check in, we are leaving. He saw about a 14 year old boy going car to car in the parking lot checking them all out. The kid kept a threatening look at my husband the whole time. I’m glad we left. We went to motel 6 and it was a really nice place, very unusual shape and not typical for them with a gazebo. I think Candlewood is a dangerous place.

10

Terra

29 may 2024

·

Se alojó 3 noches

It was clean close to the gas station and dennys

8

Timothy G

5 may 2024

·

Se alojó 2 noches

The hotel was decent and clean so it served the purpose. There isn’t much around the hotel but stores aren’t very far away either.

10

Larry

22 may 2024

·

Se alojó 2 noches

THIS IS A GREAT HOTEL, AND A GREAT LOCATION NEAR BUSH AIRPORT!

10

Laura

28 abr 2024

·

Se alojó 1 noche

We chose this hotel for its convenience to the airport at a good price and I’m so glad we did! This hotel was comfortable, roomy and very clean other than something splashed on the curtains which they probably just missed and I will let them know at check out. The room has space to spread out, a mini kitchen and work space and even a recliner. We didn’t need all that for this trip but it made the room feel spacious and roomy. I was a little concerned when I pulled up based on the hotels surrounding it but I would certainly stay here again and once on my floor would pit the appearance and comfort against any other hotel. The bed and pillows were especially comfortable. Being this close to the highway and airport I was surprised at how quiet it was.

10

Yolanda

20 may 2024

·

Se alojó 1 noche

not a lot of places to eat close by. Also close to a high crime area in the city.

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Comida

No hay suficiente información en las reseñas.

Reseñas de huéspedes relacionadas

4

William

9 nov 2024

·

Se alojó 1 noche

Had a work training in the area Friday evening and Saturday morning/afternoon. Booked this hotel because it was close by and also because it had a hot tub so I could actually enjoy something about this trip. Hot tub was cold. Jets barely worked. No breakfast. No hair dryer in room. Tv remote didn’t work. Bedside table had cup stains from previous guests. No Kleenex in the restroom. For the price, I’m very unimpressed.

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Mes	Precio medio
enero	68 US$
febrero	73 US$
marzo	84 US$
abril	75 US$
mayo	74 US$
junio	100 US$
julio	74 US$
agosto	75 US$
septiembre	78 US$
octubre	79 US$
noviembre	79 US$
diciembre	68 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $110	17 $105
18 $95	19 $84	20 $84	21 $84	22 $84	23 $82	24 $83
25 $83	26 $83	27 $83	28 $83	29 $83	30 $82	31 $82

DO	LU	MA	MI	JU	VI	SA
1 $84	2 $84	3 $84	4 $84	5 $79	6 $78	7 $83
8 $84	9 $79	10 $83	11 $84	12 $84	13 $78	14 $78
15 $79	16 $79	17 $79	18 $79	19 $79	20 $78	21 $78
22 $79	23 $79	24 $79	25 $79	26 $79	27 $78	28 $78
29 $79	30 $80

Candlewood Suites Houston - Spring by IHG

Precios para Candlewood Suites Houston - Spring by IHG

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Suite estudio, 2 camas de matrimonio

Suite, 1 habitación, bañera accesible (Communications, Accessible Tub)

Suite, 1 habitación (Living)

Suite estudio

Suite estudio, 2 camas de matrimonio, accesible para personas con discapacidad (Accessible Tub)

Suite estudio, 1 cama de matrimonio grande, bañera accesible (Accessible Tub)

Suite estudio, 1 cama de matrimonio (Communications, Accessible Tub)

Suite estudio, 2 camas de matrimonio (Communications, Roll-In Shower)

Suite estudio, 1 cama de matrimonio (Communications, Roll-In Shower)

Suite estudio, 1 cama de matrimonio grande

Suite estudio, 1 cama de matrimonio

Reseñas de los huéspedes sobre Candlewood Suites Houston - Spring by IHG

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Depósito de seguridad

Interesante

Extras opcionales

Precios para las próximas fechas