ISTY Design Hotel

The staff put my medicine in the freezer instead of the refrigerator as I asked them to do three times. They froze my medicine and ruined it completely. I had to go rest of my trip without my medicine and lost $300+worth of medicine. They offered an apology, and nothing more. My medicine was worth more than the cost for the nights spent there. Be careful with asking for extra help.

Hmm I don’t know I expected more from this hotel. Our room was not very nicely located because we could hear everything from the reception/lobby area in our room. However breakfast and pool were nice!

Amazing price and local

The staff were very nice and the room was comfortable. Liked having a refrigerator. The location was not very convenient for easy access to old town so would choose something closer next time.

Amazing hotel close to local amenities. The hotel itself was clean and spacious with everything you need on hand from laundry to cafe, clean swimming pool. The staff were super helpful and arranged a day trip with private taxi for us very last min. The chiang mai boxing stadium is across the road so this was handy. Also lots of shops including 7/11 and Topps nearby plus lots of restaurants and street food. I will definitely return!