RBS Hotel, Rochester

Im a great believer you get what you pay for .... so considering the room price my expectations werent high but i was pleasantly surprised had a lovely sleep, woke refreshed, room clean as was bathroom, staff pleasant would recommend to anyone

Very basic room however extremely hot. Could not turn bathroom heating off.

Cannot fault the room or facilities, which were modern and very clean. However my immediate experience was being told off for my coat dripping on the floor (it was absolutely tipping it down outside, so hardly my fault). I was then informed I had reacted badly to this and did not have to stay at the hotel!!

Please instruct your reception staff to be more polite and speak in a decent tone with customers

Sink plug u.s cracked mirror in word robe dirty net curtains, smell of Asian food on entry