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smartments Wien Hauptbahnhof - Serviced Apartments

100 $

/ Nacht

Ø-Preis Oktober

smartments Wien Hauptbahnhof - Serviced Apartments - Lobby

smartments Wien Hauptbahnhof - Serviced Apartments - Zimmer

smartments Wien Hauptbahnhof - Serviced Apartments - Zimmer

smartments Wien Hauptbahnhof - Serviced Apartments - Rezeption

smartments Wien Hauptbahnhof - Serviced Apartments - Badezimmer

Preise für smartments Wien Hauptbahnhof - Serviced Apartments

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100 $

/ Nacht

Ø-Preis Oktober

Monatliche Durchschnittspreise

In smartments Wien Hauptbahnhof - Serviced Apartments liegt der Preis pro Nacht im günstigsten Monat (Februar) durchschnittlich bei 75 $ und im teuersten Monat (Dezember) bei 157 $, basierend auf den letzten 12 Monaten.

Durchschnittlicher Preis pro Nacht in smartments Wien Hauptbahnhof - Serviced Apartments nach Monat, letzte 12 Monate (USD)
Monat	Durchschnittspreis
Januar	78 $
Februar	75 $
März	85 $
April	102 $
Mai	130 $
Juni	97 $
Juli	78 $
August	76 $
September	108 $
Oktober	100 $
November	103 $
Dezember	157 $

Am teuersten: Dezember (ca. 157 $)

Am günstigsten: Februar (ca. 75 $)

Über diese Unterkunft

Kostenloses WLAN und ein Verkaufsautomat gehören zur Austattung.

Nichtraucher-Zimmer
Familienzimmer
Allergikerzimmer verfügbar
Verkaufsautomaten
Schnelles Ein- und Auschecken
Waschsalon mit Selbstbedienung

Lage

Gertrude-Frohlich-Sandner-Strasse 15, Wien, Österreich

Schloss Belvedere (0.4 Meilen)

Botanischer Garten der Universität Wien (0.5 Meilen)

Landstraßer Hauptstraße (1.1 Meilen)

Karlskirche (1.1 Meilen)

Karlsplatz (1.2 Meilen)

Technische Universität Wien (1.2 Meilen)

Weitere Informationen zur Lage

Zimmeroptionen

10

Studio Xl

Zimmerdetails

1 Französisches Doppelbett

Anzahl Schlafplätze 2

301 ft²

Heizung

WLAN (kostenlos)

Küche

7

Studio Twin

Zimmerdetails

2 Einzelbetten

Anzahl Schlafplätze 2

237 ft²

Heizung

WLAN (kostenlos)

Küche

7

Studio

Zimmerdetails

1 Französisches Doppelbett

Anzahl Schlafplätze 2

237 ft²

Heizung

WLAN (kostenlos)

Küche

Gästebewertungen zu smartments Wien Hauptbahnhof - Serviced Apartments

8.4

Sehr gut

Basierend auf 1.516 verifizierten Bewertungen

Wer übernachtet hier?

Gruppen

100%

Was Gäste sagen

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

In den smartments Wien Hauptbahnhof - Serviced Apartments loben Reisende die hervorragende Lage direkt am Wiener Hauptbahnhof sowie die modernen, gut ausgestatteten Studios mit Küchenzeile und dem einfachen Self-Check-in. Einige bemängeln die begrenzten Öffnungszeiten der Rezeption und eine wechselnde Reaktionsfähigkeit des Personals.

Leistungen

Sauberkeit

Zimmer

Dienstleistung

Lage

Gastronomie

War das hilfreich?

Was Gäste sagen

In den smartments Wien Hauptbahnhof - Serviced Apartments loben Reisende die hervorragende Lage direkt am Wiener Hauptbahnhof sowie die modernen, gut ausgestatteten Studios mit Küchenzeile und dem einfachen Self-Check-in. Einige bemängeln die begrenzten Öffnungszeiten der Rezeption und eine wechselnde Reaktionsfähigkeit des Personals.

Viele Bewertungen finden die Zimmer sauber und komfortabel, aber das Fehlen einer Klimaanlage kann sie unerträglich warm machen, und das Öffnen der Fenster beschert Verkehrslärm. Die Sauberkeit ist im Allgemeinen gut, aber nicht immer gleichbleibend, mit gelegentlichen Versäumnissen und seltenen Meldungen über Wartungs- oder Schädlingsprobleme. Die Ausstattung ist einfach, mit einem Waschraum im Keller und einer Wasser-/Kaffee-Station in der Lobby, aber es gibt in der Regel keine Gepäckaufbewahrung und einige Geräte sind oft außer Betrieb. Insgesamt erwartet man eine praktische, gut gelegene Selbstversorgerbasis, die sich am besten für unabhängige Reisende eignet.

Leistungen

Sauberkeit

Zimmer

Dienstleistung

Lage

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Ausstattung ist einfach: eine Selbstbedienungsstation mit Waschraum im Keller und einer Wasser-/Kaffee-Station in der Lobby. Mehrere Bewertungen erwähnen, dass es keine Gepäckaufbewahrung vor Ort gibt und die Geräte in der Lobby häufig außer Betrieb sind.

Ähnliche Gästebewertungen

4

Jane

6. Juli 2025

·

Aufenthalt am 1 Nacht

Good location near the train. Room was nice sized, but the bed was hard as a rock and the room was hot. Had the windows open as no air conditioning, and the noise from the road below kept us awake. The shower had mold in the corner. The coffee, water, and vending machines in the lobby all had signs saying they were out of order.

Good location near the train. Room was nice sized, but the bed was hard as a rock and the room was hot. Had the windows open as no air conditioning, and the noise from the road below kept us awake. The shower had mold in the corner. The coffee, water, and vending machines in the lobby all had signs saying they were out of order.

10

Marie J.

16. Dez. 2022

·

Aufenthalt am 19.330 Nächte

Extremely practical mini-kitchen. It was a time and money saver. Bed was really comfy. So was the bedding, once I requested a second pillow. The reception is closed during the weekend and there is no luggage storage available. I had contacted the hotel before my stay and it was suggested as a possibility that I could use the lockers at the Main Train Station. This is not an option! Not enough lockers, too many travellers trying to find one that is available. It is a real probability you will end up carrying your suitcase until check-in. I strongly suggest to the hotel management to add a secured luggage room to their facilities. Otherwise, everything was good. I would recommend to friends.

Extremely practical mini-kitchen. It was a time and money saver. Bed was really comfy. So was the bedding, once I requested a second pillow. The reception is closed during the weekend and there is no luggage storage available. I had contacted the hotel before my stay and it was suggested as a possibility that I could use the lockers at the Main Train Station. This is not an option! Not enough lockers, too many travellers trying to find one that is available. It is a real probability you will end up carrying your suitcase until check-in. I strongly suggest to the hotel management to add a secured luggage room to their facilities. Otherwise, everything was good. I would recommend to friends.

6

fahim

29. Juni 2025

·

Aufenthalt am 7 Nächte

Great value for money in central location however for all of my seven days stay NONE of the refreshment machines in the lobby worked and no body cared or bothered to fix them I have pictures of the defective machines but no options to upload them. I feel I should receive partial refund as I did not receive the service I had paid for.

Great value for money in central location however for all of my seven days stay NONE of the refreshment machines in the lobby worked and no body cared or bothered to fix them I have pictures of the defective machines but no options to upload them. I feel I should receive partial refund as I did not receive the service I had paid for.

10

Braiden Lindsey

28. Okt. 2025

·

Aufenthalt am 14 Nächte

The studio space was great for the two weeks I needed. Modern and clean (ignoring the common hall carpets), friendly and helpful staff, decent and affordable laundry machines in the basement, perfect location for catching all sorts of public transportation, dining, shopping, etc. The main issue would be no A/C or way to adjust the heat, but opening the window does help except then it’s very, very loud outside. The temperature is manageable in the colder months, but this would not be an option for the warmer months. An in-unit fan would be nice. Overall, I would recommend this place as long as you know your temperature preferences. It’s really everything else you need.

The studio space was great for the two weeks I needed. Modern and clean (ignoring the common hall carpets), friendly and helpful staff, decent and affordable laundry machines in the basement, perfect location for catching all sorts of public transportation, dining, shopping, etc. The main issue would be no A/C or way to adjust the heat, but opening the window does help except then it’s very, very loud outside. The temperature is manageable in the colder months, but this would not be an option for the warmer months. An in-unit fan would be nice. Overall, I would recommend this place as long as you know your temperature preferences. It’s really everything else you need.

8

Stefan

27. Aug. 2025

·

Aufenthalt am 3 Nächte

Leider keine Gepäckaufbewahrung mehr möglich, Wartezeiten am service-point

Leider keine Gepäckaufbewahrung mehr möglich, Wartezeiten am service-point

10

Gamal

4. Okt. 2023

·

Aufenthalt am 7 Nächte

We really enjoyed staying at Smartments apartments. Its location next to the Main Train Station (Hauptbahnhof) was quite convenient, and having a kitchenette was a great bonus. The apartment was clean, comfortable and the walls were sound proof. We got more toilette paper from the supplies room using our room key when we ran out. Purchasing coffee was also easy at the front desk for the espresso machine in the room. The front desk was helpful and answered all our questions during the week but there was nobody in the weekend. Only incident we saw was one of the tenants got stuck in the elevator during the weekend, and it took a while till she was saved. We stopped using the elevator after that incident just in case. We will definitely go there again if we ever return to Vienna.

We really enjoyed staying at Smartments apartments. Its location next to the Main Train Station (Hauptbahnhof) was quite convenient, and having a kitchenette was a great bonus. The apartment was clean, comfortable and the walls were sound proof. We got more toilette paper from the supplies room using our room key when we ran out. Purchasing coffee was also easy at the front desk for the espresso machine in the room. The front desk was helpful and answered all our questions during the week but there was nobody in the weekend. Only incident we saw was one of the tenants got stuck in the elevator during the weekend, and it took a while till she was saved. We stopped using the elevator after that incident just in case. We will definitely go there again if we ever return to Vienna.

10

George

11. Okt. 2025

·

Aufenthalt am 2 Nächte

Clean Close to transport Laundry facility

Clean Close to transport Laundry facility

2

Che Rim

30. März 2024

·

Aufenthalt am 3 Nächte

The whole point of booking this hotel was to store our stuff before our train but they did not allow that. Like Um? We had to go to the central station to figure out the storage ourselves just to figure out that there was NO STORAGE?!?!? We called them again to see if they can accommodate us because of the lack of storage and they said they cannot do anything about it like what is the point of your existence?? L hotel.

The whole point of booking this hotel was to store our stuff before our train but they did not allow that. Like Um? We had to go to the central station to figure out the storage ourselves just to figure out that there was NO STORAGE?!?!? We called them again to see if they can accommodate us because of the lack of storage and they said they cannot do anything about it like what is the point of your existence?? L hotel.

6

Mehdi

28. Okt. 2025

·

Aufenthalt am 1 Nacht

Really great place to stay. Modern, clean, and right next to Vienna Central Station. However, they don't store luggage, which would be fine normally. But they suggest storing luggage through Radical Storage and offer you a discount. Radical storage finds you stores to leave your luggage but this is problematic as the first store I went to was closed and turns out the owner was on holidays (thanks to Google lens for translating). It was cold and raining and my luggage got wet standing outside and waiting for Radical customer support to find me another place. I asked them to find me the next closest place and they booked me somewhere that was a 10-15 minute walk away in the rain. Not a pleasant experience. The hotel should not be endorsing this method of luggage storage. Additionally, Netflix wasn't working on the TV and when I asked for support, there was no communication.

Really great place to stay. Modern, clean, and right next to Vienna Central Station. However, they don't store luggage, which would be fine normally. But they suggest storing luggage through Radical Storage and offer you a discount. Radical storage finds you stores to leave your luggage but this is problematic as the first store I went to was closed and turns out the owner was on holidays (thanks to Google lens for translating). It was cold and raining and my luggage got wet standing outside and waiting for Radical customer support to find me another place. I asked them to find me the next closest place and they booked me somewhere that was a 10-15 minute walk away in the rain. Not a pleasant experience. The hotel should not be endorsing this method of luggage storage. Additionally, Netflix wasn't working on the TV and when I asked for support, there was no communication.

10

Keita

27. Sept. 2025

·

Aufenthalt am 2 Nächte

施設にウォーターサーバーがあり、冷たい水がいつでも飲めて良かったです。

施設にウォーターサーバーがあり、冷たい水がいつでも飲めて良かったです。

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Sauberkeit

Das Feedback zur Sauberkeit ist gemischt: Viele Gäste fanden die Zimmer sauber und frisch, andere berichteten jedoch über fehlende Details wie verschmutzte Teppiche, zurückgelassene Gegenstände oder Schimmel in den Duschen; in einer Bewertung wurden Schädlinge erwähnt. Der Reinigungsservice ist begrenzt, in der Regel nicht täglich.

Ähnliche Gästebewertungen

4

Jane

6. Juli 2025

·

Aufenthalt am 1 Nacht

Good location near the train. Room was nice sized, but the bed was hard as a rock and the room was hot. Had the windows open as no air conditioning, and the noise from the road below kept us awake. The shower had mold in the corner. The coffee, water, and vending machines in the lobby all had signs saying they were out of order.

Good location near the train. Room was nice sized, but the bed was hard as a rock and the room was hot. Had the windows open as no air conditioning, and the noise from the road below kept us awake. The shower had mold in the corner. The coffee, water, and vending machines in the lobby all had signs saying they were out of order.

6

Yongho

22. Okt. 2025

·

Aufenthalt am 2 Nächte

Perfect location. Easy access and clear instructions. Property seemed not perfectly managed and appeared to be not properly cleaned. So many dirty wall marks. Also hair dryer with sticky dirt all all over.

Perfect location. Easy access and clear instructions. Property seemed not perfectly managed and appeared to be not properly cleaned. So many dirty wall marks. Also hair dryer with sticky dirt all all over.

10

Sylwia

4. Nov. 2025

·

Aufenthalt am 3 Nächte

Perfectly clean room, amazing location close to train station and all the most beautiful places you need to see. Friendly staff absolutely recommend when you travel to Vienna

Perfectly clean room, amazing location close to train station and all the most beautiful places you need to see. Friendly staff absolutely recommend when you travel to Vienna

10

Willis

22. Nov. 2025

·

Aufenthalt am 10 Nächte

Clean room easy check in and check out very good location for public transport just a nice place to stay

Clean room easy check in and check out very good location for public transport just a nice place to stay

6

Marjorie

20. Okt. 2025

·

Aufenthalt am 2 Nächte

Found food in microwave & shopping bags with garbage in the closets A coffee cup was chipped & a drinking glass was badly cracked. No tea kettle. No sponge to clean with. No soap dish in shower. Not enough light in kitchen area…too dark.

Found food in microwave & shopping bags with garbage in the closets A coffee cup was chipped & a drinking glass was badly cracked. No tea kettle. No sponge to clean with. No soap dish in shower. Not enough light in kitchen area…too dark.

8

James

1. Sept. 2025

·

Aufenthalt am 7 Nächte

Overall the condition is very good and new but the shower wall has stains which can bee seen clearly accumulated for some time because of fungus. It won't be exist if it is cleaned every time. However, I really like the location and the in-room setting with free coffee offering. By the way, I forgot my yogurt in the fridge, hope someone or the staff can enjoy the lactose free yogurt:-)

Overall the condition is very good and new but the shower wall has stains which can bee seen clearly accumulated for some time because of fungus. It won't be exist if it is cleaned every time. However, I really like the location and the in-room setting with free coffee offering. By the way, I forgot my yogurt in the fridge, hope someone or the staff can enjoy the lactose free yogurt:-)

2

Marcelo

16. Okt. 2025

·

Aufenthalt am 3 Nächte

Horrible Stay: Cockroaches, No Support, and Misleading Communication. My spouse and I had an awful experience during our stay at Smartments Wien Hauptbahnhof from October 4–7, 2025. Communication with the property was nearly impossible from the beginning. I tried several times through WhatsApp and other channels to arrange an early check-in, but received no clear response for hours. When we finally checked in, we were shocked to find cockroaches and other bugs, including on the bed and surrounding surfaces. The property states that no staff is available on weekends, but there is an emergency line — unfortunately, it was completely useless. We called, texted, and emailed repeatedly, but no one ever replied. Even Hotels.com tried contacting them on our behalf and couldn’t get through to anyone. Adding to the frustration, their automated text bot was misleading, repeatedly assuring us that “our message had been forwarded to the team” and that someone would contact us shortly. We trusted that response and waited, but no one ever followed up. We eventually had to leave early because the conditions were unsanitary, unsafe, and completely unacceptable. This experience caused enormous stress and nearly ruined our trip. Until Smartments fixes its pest issue and implements real customer support instead of an unresponsive bot, I strongly recommend avoiding this property.

Horrible Stay: Cockroaches, No Support, and Misleading Communication. My spouse and I had an awful experience during our stay at Smartments Wien Hauptbahnhof from October 4–7, 2025. Communication with the property was nearly impossible from the beginning. I tried several times through WhatsApp and other channels to arrange an early check-in, but received no clear response for hours. When we finally checked in, we were shocked to find cockroaches and other bugs, including on the bed and surrounding surfaces. The property states that no staff is available on weekends, but there is an emergency line — unfortunately, it was completely useless. We called, texted, and emailed repeatedly, but no one ever replied. Even Hotels.com tried contacting them on our behalf and couldn’t get through to anyone. Adding to the frustration, their automated text bot was misleading, repeatedly assuring us that “our message had been forwarded to the team” and that someone would contact us shortly. We trusted that response and waited, but no one ever followed up. We eventually had to leave early because the conditions were unsanitary, unsafe, and completely unacceptable. This experience caused enormous stress and nearly ruined our trip. Until Smartments fixes its pest issue and implements real customer support instead of an unresponsive bot, I strongly recommend avoiding this property.

10

Daniel

20. Nov. 2025

·

Aufenthalt am 4 Nächte

Nice, quiet, clean

Nice, quiet, clean

10

Melissa

15. Okt. 2025

·

Aufenthalt am 1 Nacht

The check in was good. Communication all good. Easy to find. Really near to the railway station and walking distance to centre. Rooms were very clean and smelled fresh. Had everything you needed.

The check in was good. Communication all good. Easy to find. Really near to the railway station and walking distance to centre. Rooms were very clean and smelled fresh. Had everything you needed.

8

Sandy

12. Okt. 2025

·

Aufenthalt am 2 Nächte

Für einen kurzen Aufenthalt sehr gut. Mit kleiner Küche zum selbst kochen. Abzug gibt es für den Zustand des Flures, der Teppich war komplett mit Flecken übersät. Die vorhandene Karaffe war leider nicht sauber mit Fingerabdrücken etc. und Haare auf dem Boden. Sonst war alles sauber.

Für einen kurzen Aufenthalt sehr gut. Mit kleiner Küche zum selbst kochen. Abzug gibt es für den Zustand des Flures, der Teppich war komplett mit Flecken übersät. Die vorhandene Karaffe war leider nicht sauber mit Fingerabdrücken etc. und Haare auf dem Boden. Sonst war alles sauber.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Zimmer

Die Studios sind modern und funktional mit gut ausgestatteten Küchenzeilen; einige sind kompakt. Viele bemängeln, dass das Fehlen einer Klimaanlage die Zimmer heiß macht und das Öffnen der Fenster Straßenlärm hereinlassen kann; die Betten können sich für zwei Personen eng anfühlen.

Ähnliche Gästebewertungen

8

Maurice

28. Aug. 2024

·

Aufenthalt am 7 Nächte

Good value and good size. Good location near Wien train station. Only one negative, but it's a big one. No air conditioning. The temperature was 35° so we had to buy an extra electric fan. They need to trade in the dishwasher and install AC. Who needs a dishwasher on vacation?

Good value and good size. Good location near Wien train station. Only one negative, but it's a big one. No air conditioning. The temperature was 35° so we had to buy an extra electric fan. They need to trade in the dishwasher and install AC. Who needs a dishwasher on vacation?

8

Yaote

23. Apr. 2025

·

Aufenthalt am 1 Nacht

Hotel is clean and next to train station. Price is reasonable. The height of the room is the issue because the footstep of upper floor can be heard clearly. I had bad luck because the guest of my upper floor couldn’t stop walking until midnight.

Hotel is clean and next to train station. Price is reasonable. The height of the room is the issue because the footstep of upper floor can be heard clearly. I had bad luck because the guest of my upper floor couldn’t stop walking until midnight.

8

Ken W

21. Okt. 2025

·

Aufenthalt am 2 Nächte

Apartment style hotel near the train station which was convenient. Small room with all the amenities of a kitchen. Room faced a busy street and was very warm so we had to open the windows and it was noisy. No actual reception area but we appreciated the help in checking in by a staff member. Close to many dining options.

Apartment style hotel near the train station which was convenient. Small room with all the amenities of a kitchen. Room faced a busy street and was very warm so we had to open the windows and it was noisy. No actual reception area but we appreciated the help in checking in by a staff member. Close to many dining options.

4

nadia

15. Juli 2025

·

Aufenthalt am 1 Nacht

El cuarto no tiene AC , y hacía calor adentro tuvimos que abrir la ventana pero el ruido es espantoso casi no se puede dormir , el check in estuvo bien ya que llegamos temprano u la persona que están atendiendo nos hizo el che in más temprano . Eso se agradece? El edificio está cerca de la estación de trenes. Eso rescató . Pero de ahí nada más . Pongan AC

El cuarto no tiene AC , y hacía calor adentro tuvimos que abrir la ventana pero el ruido es espantoso casi no se puede dormir , el check in estuvo bien ya que llegamos temprano u la persona que están atendiendo nos hizo el che in más temprano . Eso se agradece? El edificio está cerca de la estación de trenes. Eso rescató . Pero de ahí nada más . Pongan AC

10

Erik

24. Sept. 2025

·

Aufenthalt am 7 Nächte

Rommet var 28kvm. og hadde kjøkken med det meste av tilbehør. Oppvaskmaskin,microbølge,platetopp,kaffemaskin etc..Rent og bra. Kort vei til matbutikker og veldig sentralt for kommunikasjon. Bad med dusj.Fungerte veldig bra for mitt ukeslange opphold.

Rommet var 28kvm. og hadde kjøkken med det meste av tilbehør. Oppvaskmaskin,microbølge,platetopp,kaffemaskin etc..Rent og bra. Kort vei til matbutikker og veldig sentralt for kommunikasjon. Bad med dusj.Fungerte veldig bra for mitt ukeslange opphold.

8

David

3. Juni 2025

·

Aufenthalt am 3 Nächte

Under the right conditions, this is a good place to stay. HOWEVER, we encountered the following: no safe, no attended front desk to leave valuables, no air conditioning, poor ventilation, and unresponsive management. We checked in on a Saturday when the only communication was a chatbot. Despite being a nonsmoking room, the room’s air was smoky, masked by air freshener. In a few hours, the freshener disappeared and the room reeked of cigarettes. Turns out that there is no source of air except the window, which provided no ventilation on a calm day. We requested a room change through their 24/7 chat and was told that the request would be forwarded so that it could be handled promptly. I also contacted Expedia and was told I should have requested a nonsmoking room — rather redundant for a nonsmoking hotel. I was contacted the next day by the hotel about 20 hours later. They said they had problems with the ai chat. I lost contact with them for another 20 minutes while arranging the room change. The new room was fine and had a fan. SO: if the prior occupants didn’t smoke up the room, the weather isn’t warm or hot, you don’t need fresh air at night, and you have no need for assistance outside their very limited hours, then it’s a great place to stay — with an unexpected laundry room for washing your own clothes in the basement.

Under the right conditions, this is a good place to stay. HOWEVER, we encountered the following: no safe, no attended front desk to leave valuables, no air conditioning, poor ventilation, and unresponsive management. We checked in on a Saturday when the only communication was a chatbot. Despite being a nonsmoking room, the room’s air was smoky, masked by air freshener. In a few hours, the freshener disappeared and the room reeked of cigarettes. Turns out that there is no source of air except the window, which provided no ventilation on a calm day. We requested a room change through their 24/7 chat and was told that the request would be forwarded so that it could be handled promptly. I also contacted Expedia and was told I should have requested a nonsmoking room — rather redundant for a nonsmoking hotel. I was contacted the next day by the hotel about 20 hours later. They said they had problems with the ai chat. I lost contact with them for another 20 minutes while arranging the room change. The new room was fine and had a fan. SO: if the prior occupants didn’t smoke up the room, the weather isn’t warm or hot, you don’t need fresh air at night, and you have no need for assistance outside their very limited hours, then it’s a great place to stay — with an unexpected laundry room for washing your own clothes in the basement.

6

Harry K H

23. Sept. 2025

·

Aufenthalt am 3 Nächte

Great location! But there was no air conditioner in the room. It was very hot and stuffy even with the window opened and the fan turned on. Hard to sleep at night.

Great location! But there was no air conditioner in the room. It was very hot and stuffy even with the window opened and the fan turned on. Hard to sleep at night.

8

jonas

7. Aug. 2025

·

Aufenthalt am 3 Nächte

Everything was great. Except for the bed which was a bit too narrow for 2 adults. Great hotel. Great location.

Everything was great. Except for the bed which was a bit too narrow for 2 adults. Great hotel. Great location.

6

Rana

20. Sept. 2025

·

Aufenthalt am 2 Nächte

Need to get air-conditiong . It gets very hot during day even in September. Moreover , if you open the windows, being on busy street & being near to train station , you can’t sleep. However, it fas exellent is well linked with public transport

Need to get air-conditiong . It gets very hot during day even in September. Moreover , if you open the windows, being on busy street & being near to train station , you can’t sleep. However, it fas exellent is well linked with public transport

10

Nicholas

16. Nov. 2025

·

Aufenthalt am 3 Nächte

Clean spacious room with nice kitchen super convenient location

Clean spacious room with nice kitchen super convenient location

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Dienstleistung

Der Service ist unbeständig: Die Unterkunft setzt auf Self-Check-in und begrenzte Rezeptionszeiten, wobei einige Gäste das hilfsbereite Personal und den WhatsApp-Support loben, während viele nach Stunden Zugangsprobleme und langsame oder keine Antworten auf Anfragen melden.

Ähnliche Gästebewertungen

8

Towe

8. Dez. 2025

·

Aufenthalt am 3 Nächte

Personalen nås supersnabbt voa Whats app. De är väldigt hjälpsamma! Rummet är litet men tillräckligt. Saknade vattenkokare och i förhand få reda på att sängen var smal

Personalen nås supersnabbt voa Whats app. De är väldigt hjälpsamma! Rummet är litet men tillräckligt. Saknade vattenkokare och i förhand få reda på att sängen var smal

6

Bradley

10. Jan. 2025

·

Aufenthalt am 1 Nacht

Humanless front desk relies on glitchy beta software - with no real person backup. Intriguing concept, but they need working software or real humans.

Humanless front desk relies on glitchy beta software - with no real person backup. Intriguing concept, but they need working software or real humans.

8

Maryanne

21. Juli 2025

·

Aufenthalt am 10 Nächte

The sole negative aspect was checking in. No staff member is present at Reception on the weekends. I found someone to help me. Was in my room by 11 a.m. Expedient. No one should have to wait until 3 p.m. Mercedes at Reception, during the week,was very pleasant & helpful. Very disappointing that there is no Air Conditioning. But, survived the ghastly humidity using the upright oscillating fan. Loved the kitchenette. Everything at one's fingertips.You could make a full course neal,if desired. Proximity to Main Bahnhof was a PLUS! A 2 minute walk to access subway lines & all trains & trams. We went to Budapest & Prague. Easy to purchase all tickets at Bahnhof...for all travel. Spar, as well as Billa are a stone's throw from the hotel. ALL one's food needs are readily available. I recommend Smartments. Would definitely stay again. Easy 10 minute walk to the Vienna Military Museum...NOT to be missed. Other main attractions are a short walk away. Also, take subway,then tram to Grinzing. Charming, suthentic "Heurigen" establishments to dine at. Then take bus up higher,hike in forest, & be treated to spectacular views of Vienna,from up on high. EXPLORE & BE CURIOUS, PEOPLE!!

The sole negative aspect was checking in. No staff member is present at Reception on the weekends. I found someone to help me. Was in my room by 11 a.m. Expedient. No one should have to wait until 3 p.m. Mercedes at Reception, during the week,was very pleasant & helpful. Very disappointing that there is no Air Conditioning. But, survived the ghastly humidity using the upright oscillating fan. Loved the kitchenette. Everything at one's fingertips.You could make a full course neal,if desired. Proximity to Main Bahnhof was a PLUS! A 2 minute walk to access subway lines & all trains & trams. We went to Budapest & Prague. Easy to purchase all tickets at Bahnhof...for all travel. Spar, as well as Billa are a stone's throw from the hotel. ALL one's food needs are readily available. I recommend Smartments. Would definitely stay again. Easy 10 minute walk to the Vienna Military Museum...NOT to be missed. Other main attractions are a short walk away. Also, take subway,then tram to Grinzing. Charming, suthentic "Heurigen" establishments to dine at. Then take bus up higher,hike in forest, & be treated to spectacular views of Vienna,from up on high. EXPLORE & BE CURIOUS, PEOPLE!!

2

Mark Gregory

4. Nov. 2025

·

Aufenthalt am 8 Nächte

No customer service or response when we needed it

No customer service or response when we needed it

6

Thi Nga

24. Juli 2025

·

Aufenthalt am 2 Nächte

Selbst check in funktioniert nicht. Warteschlang bei Hotline

Selbst check in funktioniert nicht. Warteschlang bei Hotline

10

CARLOS

17. Okt. 2025

·

Aufenthalt am 27 Nächte

Tuvimos problemas al registrarnos al hacer el Check in y no hay a quien preguntar y no hay un teléfono para comunicarse. Esto le pasa a la mayoría de los huéspedes.

Tuvimos problemas al registrarnos al hacer el Check in y no hay a quien preguntar y no hay un teléfono para comunicarse. Esto le pasa a la mayoría de los huéspedes.

6

Mehdi

28. Okt. 2025

·

Aufenthalt am 1 Nacht

Really great place to stay. Modern, clean, and right next to Vienna Central Station. However, they don't store luggage, which would be fine normally. But they suggest storing luggage through Radical Storage and offer you a discount. Radical storage finds you stores to leave your luggage but this is problematic as the first store I went to was closed and turns out the owner was on holidays (thanks to Google lens for translating). It was cold and raining and my luggage got wet standing outside and waiting for Radical customer support to find me another place. I asked them to find me the next closest place and they booked me somewhere that was a 10-15 minute walk away in the rain. Not a pleasant experience. The hotel should not be endorsing this method of luggage storage. Additionally, Netflix wasn't working on the TV and when I asked for support, there was no communication.

Really great place to stay. Modern, clean, and right next to Vienna Central Station. However, they don't store luggage, which would be fine normally. But they suggest storing luggage through Radical Storage and offer you a discount. Radical storage finds you stores to leave your luggage but this is problematic as the first store I went to was closed and turns out the owner was on holidays (thanks to Google lens for translating). It was cold and raining and my luggage got wet standing outside and waiting for Radical customer support to find me another place. I asked them to find me the next closest place and they booked me somewhere that was a 10-15 minute walk away in the rain. Not a pleasant experience. The hotel should not be endorsing this method of luggage storage. Additionally, Netflix wasn't working on the TV and when I asked for support, there was no communication.

6

Christopher

22. Okt. 2025

·

Aufenthalt am 3 Nächte

Good size room and location for the price. But zero communication from the location, a run down interior. I had several questions that were sent via text as requested, which were just never answered or acknowledged.

Good size room and location for the price. But zero communication from the location, a run down interior. I had several questions that were sent via text as requested, which were just never answered or acknowledged.

8

valinda

5. Jan. 2026

·

Aufenthalt am 4 Nächte

Clean, close to trams,metro,train station,shopping. Staff were very friendly and helpful

Clean, close to trams,metro,train station,shopping. Staff were very friendly and helpful

2

Michael

14. Okt. 2025

·

Aufenthalt am 1 Nacht

Communication and check-in or an absolutely horrible process. Their “AI” assistant is just a regular old customer support chat. Can’t do anything for you. It will just say “” and then no one will get back to you. DO NOT book this hotel if you plan on arriving evenings or weekends. At the Wien Hauptbahnhof location there is an actual human at the front desk during weekday daytime hours. It probably would be fine if you arrive during those hours. I arrived Sunday, and there was no one around. I was able to get in, but the slight price discount was not worth the stress. I will avoid these in the future.

Communication and check-in or an absolutely horrible process. Their “AI” assistant is just a regular old customer support chat. Can’t do anything for you. It will just say “” and then no one will get back to you. DO NOT book this hotel if you plan on arriving evenings or weekends. At the Wien Hauptbahnhof location there is an actual human at the front desk during weekday daytime hours. It probably would be fine if you arrive during those hours. I arrived Sunday, and there was no one around. I was able to get in, but the slight price discount was not worth the stress. I will avoid these in the future.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Lage

Ausgezeichnete Lage direkt am Wien Hauptbahnhof mit sofortigem Zugang zu Zügen, U-Bahn, Straßenbahnen und zahlreichen Geschäften und Restaurants in der Nähe. Keine typische Tourismusgegend, aber sehr gut an die Stadt angebunden.

Ähnliche Gästebewertungen

10

Smita

12. Okt. 2025

·

Aufenthalt am 1 Nacht

Very convenient location

Very convenient location

10

Aviezer

17. Dez. 2025

·

Aufenthalt am 1 Nacht

Perfect location for a night near the train station

Perfect location for a night near the train station

10

Karen

13. Sept. 2025

·

Aufenthalt am 9 Nächte

Over many years I've stayed here lots of times and it's still my favourite option for a hotel in Vienna. The location, down a short street from the main train station, underground and bus connections is truly fantastic. And the place itself is perfect for what I need: safe, quiet, clean and offering a small kitchen area so that I don't have to eat in restaurants for every meal - both cheaper and more relaxing.

Over many years I've stayed here lots of times and it's still my favourite option for a hotel in Vienna. The location, down a short street from the main train station, underground and bus connections is truly fantastic. And the place itself is perfect for what I need: safe, quiet, clean and offering a small kitchen area so that I don't have to eat in restaurants for every meal - both cheaper and more relaxing.

8

David

13. Okt. 2025

·

Aufenthalt am 3 Nächte

I gave this four stars. For the price, it is five. Self check-in was easy. A block and a half from the Hauptbahnhof station. Good, varied dining options within a few blocks. Common areas in the building were a little worn, but our little apartment was clean and comfortable, including a small refrigerator, double burner stove and a microwave.

I gave this four stars. For the price, it is five. Self check-in was easy. A block and a half from the Hauptbahnhof station. Good, varied dining options within a few blocks. Common areas in the building were a little worn, but our little apartment was clean and comfortable, including a small refrigerator, double burner stove and a microwave.

10

Arzu

12. Nov. 2025

·

Aufenthalt am 2 Nächte

Everything was great, clean and newly furnished rooms, all amenities provided. Very close to central train station and well connected to the city via transport. Good dining options around. Would be my go to if I visit Vienna again.

Everything was great, clean and newly furnished rooms, all amenities provided. Very close to central train station and well connected to the city via transport. Good dining options around. Would be my go to if I visit Vienna again.

8

Bernard

18. Mai 2024

·

Aufenthalt am 4 Nächte

Close to Hauptbahnhof.

Close to Hauptbahnhof.

8

Lilaben

7. Nov. 2025

·

Aufenthalt am 4 Nächte

Good twin bed accommodation. Public transport hub very near.

Good twin bed accommodation. Public transport hub very near.

10

Eunshil

21. Jan. 2026

·

Aufenthalt am 4 Nächte

밤에 도착하니 아무도 없고 큐알을 대봐도 건물 문은 열리지 않고 들어가는 방법을 몰라서 추운데서 떨고있었음. 마침 누군가 나올때 문이 열려서 겨우 들어감. 그것만 빼고는 침대도 편안하고 역에서 가깝고 따뜻해서 4일간 잘 머무름.

밤에 도착하니 아무도 없고 큐알을 대봐도 건물 문은 열리지 않고 들어가는 방법을 몰라서 추운데서 떨고있었음. 마침 누군가 나올때 문이 열려서 겨우 들어감. 그것만 빼고는 침대도 편안하고 역에서 가깝고 따뜻해서 4일간 잘 머무름.

10

Shelley

18. Okt. 2025

·

Aufenthalt am 4 Nächte

Walking distance from train station, good restaurants close. Easy to get to main tourist attractions. Never interacted with any staff, all done online. Easy Peasy

Walking distance from train station, good restaurants close. Easy to get to main tourist attractions. Never interacted with any staff, all done online. Easy Peasy

8

Christian

6. Okt. 2025

·

Aufenthalt am 3 Nächte

Very close to Vienna Main train station, which in contrary to the area of many other European train stations is rather quiet and clean. The area also offered numerous supermarkets and various good restaurant options within close vicinity.

Very close to Vienna Main train station, which in contrary to the area of many other European train stations is rather quiet and clean. The area also offered numerous supermarkets and various good restaurant options within close vicinity.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Gastronomie

Nicht genügend Informationen in den Bewertungen.

Ähnliche Gästebewertungen

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

8

Gideon Andreas

vor 4 Wochen

·

Aufenthalt am 3 Nächte

Gleich neben dem Hauptbahnhof, mir Kochmöglichkeit! Prima!

Gleich neben dem Hauptbahnhof, mir Kochmöglichkeit! Prima!

10

Manuela

6. Juni 2026

·

Aufenthalt am 3 Nächte

Die Nähe zum Bahnhof ist klasse, man hört keinen Lärm im Zimmer, sehr sauberes Zimmer mit bequemen Matratzen

Die Nähe zum Bahnhof ist klasse, man hört keinen Lärm im Zimmer, sehr sauberes Zimmer mit bequemen Matratzen

10

François-Xavier

23. Mai 2026

·

Aufenthalt am 4 Nächte

Fast 3 Monate dort gelebt. Das Personal ist sehr nett, hilfsbereit und freundlich. Die Zimmer sind im guten Zustand. Das Hotel überzeugt mit seiner Lage & die Ausstattung für Long Stays. Ich würde nirgendwo anders in Wien bleiben, sollte ich wieder ein Hotel gebrauchen.

Fast 3 Monate dort gelebt. Das Personal ist sehr nett, hilfsbereit und freundlich. Die Zimmer sind im guten Zustand. Das Hotel überzeugt mit seiner Lage & die Ausstattung für Long Stays. Ich würde nirgendwo anders in Wien bleiben, sollte ich wieder ein Hotel gebrauchen.

8

Reto

2. Mai 2026

·

Aufenthalt am 3 Nächte

Check-in war sehr umständlich...

Check-in war sehr umständlich...

8

Josef

24. Apr. 2026

·

Aufenthalt am 3 Nächte

Sauberes Zimmer, Geschäfte in der Nähe

Sauberes Zimmer, Geschäfte in der Nähe

Richtlinien der Unterkunft

Check-in-Anleitungen

Alles, was Sie wissen müssen, um problemlos einchecken zu können.

Check-in

Check-out

Von 15:00 bis 23:59

Vor 11:00

Gut zu wissen

Zusätzliche Richtlinien und Informationen zu dieser Unterkunft.

Haben Sie eine Frage?

Sofortige KI-Antworten basieren auf den Informationen des Hotels.

Ziehen Sie dieses Hotel für Ihre Reise nach Wien in Betracht?

Wie sehen die typischen Zimmerpreise im smartments Wien Hauptbahnhof - Serviced Apartments aus?

In den nächsten 60–90 Tagen liegen die Zimmerpreise im smartments Wien Hauptbahnhof - Serviced Apartments in Wien normalerweise bei etwa 128 $ pro Nacht für zwei Gäste, wobei die Preise an Spitzentagen zwischen 81 $ und 249 $ liegen.

Wann ist die verkehrsärmste Zeit für einen Besuch im smartments Wien Hauptbahnhof - Serviced Apartments?

Januar ist der Monat mit der höchsten Nachfrage, während Juli der ruhigste ist, daher sind Besuche im frühen Herbst oder im Juli in der Regel mit weniger Andrang im smartments Wien Hauptbahnhof - Serviced Apartments in Wien verbunden. Wenn Sie weniger Menschen in der Nähe von Verkehrsmitteln und Museen bevorzugen, ist Juli ideal, wenn die Aktivität am geringsten ist.

Welcher Monat ist der günstigste, um im smartments Wien Hauptbahnhof - Serviced Apartments zu buchen?

Februar ist der günstigste Monat für einen Aufenthalt im smartments Wien Hauptbahnhof - Serviced Apartments in Wien und kostet durchschnittlich 84 $ pro Nacht; Dezember ist der teuerste Monat mit etwa 176 $. Die niedrigeren Preise im Februar stehen im Kontrast zu Juli, dem Monat mit dem geringsten Besucheraufkommen.

Wie ist die Umgebung des smartments Wien Hauptbahnhof - Serviced Apartments?

Das smartments Wien Hauptbahnhof - Serviced Apartments liegt in Wien in der Nähe von Sehenswürdigkeiten wie dem Belvedere, dem Karlsplatz und dem Naschmarkt und bietet somit eine gute Anbindung an Einkaufsmöglichkeiten und Sehenswürdigkeiten. Die Unterkunft ist auch für Gruppen attraktiv und liegt in der Nähe von Verkehrsanbindungen wie der U-Bahnstation Karlsplatz.

Wie vergleichen sich die Preise im smartments Wien Hauptbahnhof - Serviced Apartments mit denen anderer Hotels in der Umgebung?

Das smartments Wien Hauptbahnhof - Serviced Apartments in Wien ist günstiger als 9 von 13 vergleichbaren Hotels in der Umgebung, mit einem typischen Medianpreis von 99 $ pro Nacht gegenüber etwa 110 $ für vergleichbare Hotels.

Wie ist der Preis pro Nacht im smartments Wien Hauptbahnhof - Serviced Apartments in Wien im Vergleich zu den letzten Wochen?

Der aktuelle Preis im smartments Wien Hauptbahnhof - Serviced Apartments in Wien beträgt 102 $ pro Nacht für 2 Gäste und ist für dieses Hotel typisch: er liegt innerhalb von 5 % des Durchschnitts von 101 $ in den letzten 60 Tagen. Die Preise pro Nacht lagen in diesem Zeitraum meist zwischen 67 $ und 406 $.

Preise für kommende Reisedaten

Oktober 2026

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4	5	6	7	8	9 $127	10 $108
11 $68	12 $96	13 $84	14 $120	15 $85	16 $120	17 $102
18 $92	19 $100	20 $97	21 $97	22 $86	23 $112	24 $94
25 $85	26 $84	27 $85	28 $85	29 $121	30 $110	31 $97

November 2026

Günstiger

Teurer

Durchschnittlicher Preis pro Nacht aus den verfügbaren Tarifen, einschließlich Steuern und Gebühren.

Preise in USD für 2 Gäste, täglich aktualisiert.

Die Unterkunft besitzt keine Rezeption. Gäste müssen vor der Ankunft über einen sicheren Link eine Online-Registrierung bei der Unterkunft ausfüllen. Die Gäste erhalten innerhalb von 72 Stunden vor der Anreise per E-Mail Hinweise zum Check-in. Du kannst deine Unterkunft über einen eigenen Eingang betreten. Gästen steht eine virtuelle Rezeption zur Verfügung. Es wird empfohlen, dass Gäste vor dem Check-in die App der Unterkunft (Hotelbird) herunterladen. Wenn du Fragen hast, wende dich bitte an die Unterkunft. Die Kontaktdaten findest du auf der Buchungsbestätigung. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.

Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.

Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Diese Unterkunft akzeptiert Kreditkarten und Debitkarten; Bargeld wird nicht akzeptiert.
Der Gastgeber hat nicht angegeben, ob es in der Unterkunft einen Kohlenmonoxidmelder gibt; wir empfehlen, einen tragbaren CO-Melder mitzubringen.
Der Gastgeber hat angegeben, dass es in der Unterkunft einen Rauchmelder gibt
Zu den Sicherheitsvorrichtungen dieser Unterkunft gehören ein Feuerlöscher und ein Sicherheitssystem.
Diese Unterkunft wird professionell gereinigt.
Bitte beachte, dass kulturelle Normen und Gastrichtlinien je nach Land und Unterkunft unterschiedlich sein können. Die aufgeführten Richtlinien wurden von der Unterkunft zur Verfügung gestellt.

Ein Reinigungsservice wird alle 14 Tage bereitgestellt.

Ein Kind bis 2 Jahre kann im Zimmer der Eltern oder Erziehungsberechtigten kostenlos übernachten, wenn keine zusätzlichen Bettwaren angefordert werden.
Nur angemeldete Gäste erhalten Zugang zu den Zimmern.
Die Unterkunft wird professionell gereinigt.
Kontaktloser Check-in und kontaktloser Check-out sind verfügbar.