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smartments Wien Hauptbahnhof - Serviced Apartments

100 USD

a notte

Media per ottobre

smartments Wien Hauptbahnhof - Serviced Apartments - Hall

smartments Wien Hauptbahnhof - Serviced Apartments - Camera

smartments Wien Hauptbahnhof - Serviced Apartments - Camera

smartments Wien Hauptbahnhof - Serviced Apartments - Reception

smartments Wien Hauptbahnhof - Serviced Apartments - Bagno

Prezzi per smartments Wien Hauptbahnhof - Serviced Apartments

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100 USD

a notte

Media per ottobre

Prezzi medi mensili

Presso smartments Wien Hauptbahnhof - Serviced Apartments, il prezzo per notte è in media di 75 USD nel mese più economico (febbraio) e di 157 USD nel mese più caro (dicembre), in base agli ultimi 12 mesi.

Prezzo medio per notte presso smartments Wien Hauptbahnhof - Serviced Apartments per mese, ultimi 12 mesi (USD)
Mese	Prezzo medio
gennaio	78 USD
febbraio	75 USD
marzo	85 USD
aprile	102 USD
maggio	130 USD
giugno	97 USD
luglio	78 USD
agosto	76 USD
settembre	108 USD
ottobre	100 USD
novembre	103 USD
dicembre	157 USD

Prezzo più alto: dicembre (circa 157 USD)

Prezzo più basso: febbraio (circa 75 USD)

Informazioni su questa struttura

Avrai a disposizone utili servizi come il Wi-Fi gratuito e un distributore automatico.

Camere non fumatori
Family room
Disponibilità camere anallergiche
Distributori automatici
Check-in/check-out veloce
Lavanderia self-service

Posizione

Gertrude-Frohlich-Sandner-Strasse 15, Vienna, Austria

Schloss Belvedere (0.4 miglia)

Giardini Botanici dell'Università di Vienna (0.5 miglia)

Landstraßer Hauptstraße (1.1 miglia)

Chiesa di S. Carlo (1.1 miglia)

Karlsplatz (1.2 miglia)

Università della Tecnologia di Vienna (1.2 miglia)

Altre informazioni sulla posizione

Opzioni camera

10

Studio XL

Dettagli della camera

1 Letto Matrimoniale Alla Francese

Posti letto: 2

301 ft²

Riscaldamento

Wi-Fi (gratuito)

Cucina

7

Studio Twin

Dettagli della camera

2 Letti Singoli

Posti letto: 2

237 ft²

Riscaldamento

Wi-Fi (gratuito)

Cucina

7

Monolocale

Dettagli della camera

1 Letto Matrimoniale Alla Francese

Posti letto: 2

237 ft²

Riscaldamento

Wi-Fi (gratuito)

Cucina

Recensioni degli ospiti su smartments Wien Hauptbahnhof - Serviced Apartments

8.4

Molto buono

Sulla base di 1516 recensioni verificate

Per quale tipo di viaggio viene scelta la struttura?

Gruppo

100%

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Presso smartments Wien Hauptbahnhof - Serviced Apartments, i viaggiatori apprezzano la posizione eccellente, accanto alla stazione centrale di Vienna, e gli studi moderni e ben attrezzati con angolo cottura e la facilità del check-in self-service, evidenziando però un orario di apertura limitato della reception e una reattività variabile.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Cosa pensano gli ospiti

Presso smartments Wien Hauptbahnhof - Serviced Apartments, i viaggiatori apprezzano la posizione eccellente, accanto alla stazione centrale di Vienna, e gli studi moderni e ben attrezzati con angolo cottura e la facilità del check-in self-service, evidenziando però un orario di apertura limitato della reception e una reattività variabile.

Molte recensioni descrivono le camere pulite e confortevoli, ma l'assenza di aria condizionata può renderle eccessivamente calde, e aprire le finestre fa entrare il rumore del traffico. La pulizia è generalmente buona, ma a volte incoerente, con qualche dettaglio trascurato e rari problemi di manutenzione o di insetti. I servizi sono essenziali, con una lavanderia in cantina e un angolo caffè/acqua nella hall, ma in genere non c'è un deposito bagagli e alcune macchine sono spesso fuori servizio. Nel complesso, ci si può aspettare una base pratica e ben posizionata, ideale per viaggiatori indipendenti.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Servizi

I servizi sono basilari: un'area self-service con lavanderia in cantina e un angolo caffè/acqua nella hall. Diverse recensioni sottolineano l'assenza di un deposito bagagli in loco e che le macchine nella hall sono spesso fuori servizio.

Recensioni degli ospiti correlate

4

Jane

6 lug 2025

·

Soggiorno di 1 notte

Good location near the train. Room was nice sized, but the bed was hard as a rock and the room was hot. Had the windows open as no air conditioning, and the noise from the road below kept us awake. The shower had mold in the corner. The coffee, water, and vending machines in the lobby all had signs saying they were out of order.

Good location near the train. Room was nice sized, but the bed was hard as a rock and the room was hot. Had the windows open as no air conditioning, and the noise from the road below kept us awake. The shower had mold in the corner. The coffee, water, and vending machines in the lobby all had signs saying they were out of order.

10

Marie J.

16 dic 2022

·

Soggiorno di 19.330 notti

Extremely practical mini-kitchen. It was a time and money saver. Bed was really comfy. So was the bedding, once I requested a second pillow. The reception is closed during the weekend and there is no luggage storage available. I had contacted the hotel before my stay and it was suggested as a possibility that I could use the lockers at the Main Train Station. This is not an option! Not enough lockers, too many travellers trying to find one that is available. It is a real probability you will end up carrying your suitcase until check-in. I strongly suggest to the hotel management to add a secured luggage room to their facilities. Otherwise, everything was good. I would recommend to friends.

Extremely practical mini-kitchen. It was a time and money saver. Bed was really comfy. So was the bedding, once I requested a second pillow. The reception is closed during the weekend and there is no luggage storage available. I had contacted the hotel before my stay and it was suggested as a possibility that I could use the lockers at the Main Train Station. This is not an option! Not enough lockers, too many travellers trying to find one that is available. It is a real probability you will end up carrying your suitcase until check-in. I strongly suggest to the hotel management to add a secured luggage room to their facilities. Otherwise, everything was good. I would recommend to friends.

6

fahim

29 giu 2025

·

Soggiorno di 7 notti

Great value for money in central location however for all of my seven days stay NONE of the refreshment machines in the lobby worked and no body cared or bothered to fix them I have pictures of the defective machines but no options to upload them. I feel I should receive partial refund as I did not receive the service I had paid for.

Great value for money in central location however for all of my seven days stay NONE of the refreshment machines in the lobby worked and no body cared or bothered to fix them I have pictures of the defective machines but no options to upload them. I feel I should receive partial refund as I did not receive the service I had paid for.

10

Braiden Lindsey

28 ott 2025

·

Soggiorno di 14 notti

The studio space was great for the two weeks I needed. Modern and clean (ignoring the common hall carpets), friendly and helpful staff, decent and affordable laundry machines in the basement, perfect location for catching all sorts of public transportation, dining, shopping, etc. The main issue would be no A/C or way to adjust the heat, but opening the window does help except then it’s very, very loud outside. The temperature is manageable in the colder months, but this would not be an option for the warmer months. An in-unit fan would be nice. Overall, I would recommend this place as long as you know your temperature preferences. It’s really everything else you need.

The studio space was great for the two weeks I needed. Modern and clean (ignoring the common hall carpets), friendly and helpful staff, decent and affordable laundry machines in the basement, perfect location for catching all sorts of public transportation, dining, shopping, etc. The main issue would be no A/C or way to adjust the heat, but opening the window does help except then it’s very, very loud outside. The temperature is manageable in the colder months, but this would not be an option for the warmer months. An in-unit fan would be nice. Overall, I would recommend this place as long as you know your temperature preferences. It’s really everything else you need.

8

Stefan

27 ago 2025

·

Soggiorno di 3 notti

Leider keine Gepäckaufbewahrung mehr möglich, Wartezeiten am service-point

Leider keine Gepäckaufbewahrung mehr möglich, Wartezeiten am service-point

10

Gamal

4 ott 2023

·

Soggiorno di 7 notti

We really enjoyed staying at Smartments apartments. Its location next to the Main Train Station (Hauptbahnhof) was quite convenient, and having a kitchenette was a great bonus. The apartment was clean, comfortable and the walls were sound proof. We got more toilette paper from the supplies room using our room key when we ran out. Purchasing coffee was also easy at the front desk for the espresso machine in the room. The front desk was helpful and answered all our questions during the week but there was nobody in the weekend. Only incident we saw was one of the tenants got stuck in the elevator during the weekend, and it took a while till she was saved. We stopped using the elevator after that incident just in case. We will definitely go there again if we ever return to Vienna.

We really enjoyed staying at Smartments apartments. Its location next to the Main Train Station (Hauptbahnhof) was quite convenient, and having a kitchenette was a great bonus. The apartment was clean, comfortable and the walls were sound proof. We got more toilette paper from the supplies room using our room key when we ran out. Purchasing coffee was also easy at the front desk for the espresso machine in the room. The front desk was helpful and answered all our questions during the week but there was nobody in the weekend. Only incident we saw was one of the tenants got stuck in the elevator during the weekend, and it took a while till she was saved. We stopped using the elevator after that incident just in case. We will definitely go there again if we ever return to Vienna.

10

George

11 ott 2025

·

Soggiorno di 2 notti

Clean Close to transport Laundry facility

Clean Close to transport Laundry facility

2

Che Rim

30 mar 2024

·

Soggiorno di 3 notti

The whole point of booking this hotel was to store our stuff before our train but they did not allow that. Like Um? We had to go to the central station to figure out the storage ourselves just to figure out that there was NO STORAGE?!?!? We called them again to see if they can accommodate us because of the lack of storage and they said they cannot do anything about it like what is the point of your existence?? L hotel.

The whole point of booking this hotel was to store our stuff before our train but they did not allow that. Like Um? We had to go to the central station to figure out the storage ourselves just to figure out that there was NO STORAGE?!?!? We called them again to see if they can accommodate us because of the lack of storage and they said they cannot do anything about it like what is the point of your existence?? L hotel.

6

Mehdi

28 ott 2025

·

Soggiorno di 1 notte

Really great place to stay. Modern, clean, and right next to Vienna Central Station. However, they don't store luggage, which would be fine normally. But they suggest storing luggage through Radical Storage and offer you a discount. Radical storage finds you stores to leave your luggage but this is problematic as the first store I went to was closed and turns out the owner was on holidays (thanks to Google lens for translating). It was cold and raining and my luggage got wet standing outside and waiting for Radical customer support to find me another place. I asked them to find me the next closest place and they booked me somewhere that was a 10-15 minute walk away in the rain. Not a pleasant experience. The hotel should not be endorsing this method of luggage storage. Additionally, Netflix wasn't working on the TV and when I asked for support, there was no communication.

Really great place to stay. Modern, clean, and right next to Vienna Central Station. However, they don't store luggage, which would be fine normally. But they suggest storing luggage through Radical Storage and offer you a discount. Radical storage finds you stores to leave your luggage but this is problematic as the first store I went to was closed and turns out the owner was on holidays (thanks to Google lens for translating). It was cold and raining and my luggage got wet standing outside and waiting for Radical customer support to find me another place. I asked them to find me the next closest place and they booked me somewhere that was a 10-15 minute walk away in the rain. Not a pleasant experience. The hotel should not be endorsing this method of luggage storage. Additionally, Netflix wasn't working on the TV and when I asked for support, there was no communication.

10

Keita

27 set 2025

·

Soggiorno di 2 notti

施設にウォーターサーバーがあり、冷たい水がいつでも飲めて良かったです。

施設にウォーターサーバーがあり、冷たい水がいつでも飲めて良かったです。

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Pulizia

I commenti sulla pulizia sono contrastanti: molti ospiti hanno trovato le camere pulite e fresche, ma altri hanno segnalato imprecisioni come moquette macchiata, oggetti dimenticati o muffa nelle docce; una recensione menziona la presenza di insetti. Il servizio di pulizia è limitato e in genere non è quotidiano.

Recensioni degli ospiti correlate

4

Jane

6 lug 2025

·

Soggiorno di 1 notte

Good location near the train. Room was nice sized, but the bed was hard as a rock and the room was hot. Had the windows open as no air conditioning, and the noise from the road below kept us awake. The shower had mold in the corner. The coffee, water, and vending machines in the lobby all had signs saying they were out of order.

Good location near the train. Room was nice sized, but the bed was hard as a rock and the room was hot. Had the windows open as no air conditioning, and the noise from the road below kept us awake. The shower had mold in the corner. The coffee, water, and vending machines in the lobby all had signs saying they were out of order.

6

Yongho

22 ott 2025

·

Soggiorno di 2 notti

Perfect location. Easy access and clear instructions. Property seemed not perfectly managed and appeared to be not properly cleaned. So many dirty wall marks. Also hair dryer with sticky dirt all all over.

Perfect location. Easy access and clear instructions. Property seemed not perfectly managed and appeared to be not properly cleaned. So many dirty wall marks. Also hair dryer with sticky dirt all all over.

10

Sylwia

4 nov 2025

·

Soggiorno di 3 notti

Perfectly clean room, amazing location close to train station and all the most beautiful places you need to see. Friendly staff absolutely recommend when you travel to Vienna

Perfectly clean room, amazing location close to train station and all the most beautiful places you need to see. Friendly staff absolutely recommend when you travel to Vienna

10

Willis

22 nov 2025

·

Soggiorno di 10 notti

Clean room easy check in and check out very good location for public transport just a nice place to stay

Clean room easy check in and check out very good location for public transport just a nice place to stay

6

Marjorie

20 ott 2025

·

Soggiorno di 2 notti

Found food in microwave & shopping bags with garbage in the closets A coffee cup was chipped & a drinking glass was badly cracked. No tea kettle. No sponge to clean with. No soap dish in shower. Not enough light in kitchen area…too dark.

Found food in microwave & shopping bags with garbage in the closets A coffee cup was chipped & a drinking glass was badly cracked. No tea kettle. No sponge to clean with. No soap dish in shower. Not enough light in kitchen area…too dark.

8

James

1 set 2025

·

Soggiorno di 7 notti

Overall the condition is very good and new but the shower wall has stains which can bee seen clearly accumulated for some time because of fungus. It won't be exist if it is cleaned every time. However, I really like the location and the in-room setting with free coffee offering. By the way, I forgot my yogurt in the fridge, hope someone or the staff can enjoy the lactose free yogurt:-)

Overall the condition is very good and new but the shower wall has stains which can bee seen clearly accumulated for some time because of fungus. It won't be exist if it is cleaned every time. However, I really like the location and the in-room setting with free coffee offering. By the way, I forgot my yogurt in the fridge, hope someone or the staff can enjoy the lactose free yogurt:-)

2

Marcelo

16 ott 2025

·

Soggiorno di 3 notti

Horrible Stay: Cockroaches, No Support, and Misleading Communication. My spouse and I had an awful experience during our stay at Smartments Wien Hauptbahnhof from October 4–7, 2025. Communication with the property was nearly impossible from the beginning. I tried several times through WhatsApp and other channels to arrange an early check-in, but received no clear response for hours. When we finally checked in, we were shocked to find cockroaches and other bugs, including on the bed and surrounding surfaces. The property states that no staff is available on weekends, but there is an emergency line — unfortunately, it was completely useless. We called, texted, and emailed repeatedly, but no one ever replied. Even Hotels.com tried contacting them on our behalf and couldn’t get through to anyone. Adding to the frustration, their automated text bot was misleading, repeatedly assuring us that “our message had been forwarded to the team” and that someone would contact us shortly. We trusted that response and waited, but no one ever followed up. We eventually had to leave early because the conditions were unsanitary, unsafe, and completely unacceptable. This experience caused enormous stress and nearly ruined our trip. Until Smartments fixes its pest issue and implements real customer support instead of an unresponsive bot, I strongly recommend avoiding this property.

Horrible Stay: Cockroaches, No Support, and Misleading Communication. My spouse and I had an awful experience during our stay at Smartments Wien Hauptbahnhof from October 4–7, 2025. Communication with the property was nearly impossible from the beginning. I tried several times through WhatsApp and other channels to arrange an early check-in, but received no clear response for hours. When we finally checked in, we were shocked to find cockroaches and other bugs, including on the bed and surrounding surfaces. The property states that no staff is available on weekends, but there is an emergency line — unfortunately, it was completely useless. We called, texted, and emailed repeatedly, but no one ever replied. Even Hotels.com tried contacting them on our behalf and couldn’t get through to anyone. Adding to the frustration, their automated text bot was misleading, repeatedly assuring us that “our message had been forwarded to the team” and that someone would contact us shortly. We trusted that response and waited, but no one ever followed up. We eventually had to leave early because the conditions were unsanitary, unsafe, and completely unacceptable. This experience caused enormous stress and nearly ruined our trip. Until Smartments fixes its pest issue and implements real customer support instead of an unresponsive bot, I strongly recommend avoiding this property.

10

Daniel

20 nov 2025

·

Soggiorno di 4 notti

Nice, quiet, clean

Nice, quiet, clean

10

Melissa

15 ott 2025

·

Soggiorno di 1 notte

The check in was good. Communication all good. Easy to find. Really near to the railway station and walking distance to centre. Rooms were very clean and smelled fresh. Had everything you needed.

The check in was good. Communication all good. Easy to find. Really near to the railway station and walking distance to centre. Rooms were very clean and smelled fresh. Had everything you needed.

8

Sandy

12 ott 2025

·

Soggiorno di 2 notti

Für einen kurzen Aufenthalt sehr gut. Mit kleiner Küche zum selbst kochen. Abzug gibt es für den Zustand des Flures, der Teppich war komplett mit Flecken übersät. Die vorhandene Karaffe war leider nicht sauber mit Fingerabdrücken etc. und Haare auf dem Boden. Sonst war alles sauber.

Für einen kurzen Aufenthalt sehr gut. Mit kleiner Küche zum selbst kochen. Abzug gibt es für den Zustand des Flures, der Teppich war komplett mit Flecken übersät. Die vorhandene Karaffe war leider nicht sauber mit Fingerabdrücken etc. und Haare auf dem Boden. Sonst war alles sauber.

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Camere

Gli studi sono moderni e funzionali, con angolo cottura ben attrezzato; alcuni sono compatti. Molti sottolineano che l'assenza di aria condizionata rende le camere calde e che aprire le finestre può far entrare il rumore della strada; i letti potrebbero risultare stretti per due persone.

Recensioni degli ospiti correlate

8

Maurice

28 ago 2024

·

Soggiorno di 7 notti

Good value and good size. Good location near Wien train station. Only one negative, but it's a big one. No air conditioning. The temperature was 35° so we had to buy an extra electric fan. They need to trade in the dishwasher and install AC. Who needs a dishwasher on vacation?

Good value and good size. Good location near Wien train station. Only one negative, but it's a big one. No air conditioning. The temperature was 35° so we had to buy an extra electric fan. They need to trade in the dishwasher and install AC. Who needs a dishwasher on vacation?

8

Yaote

23 apr 2025

·

Soggiorno di 1 notte

Hotel is clean and next to train station. Price is reasonable. The height of the room is the issue because the footstep of upper floor can be heard clearly. I had bad luck because the guest of my upper floor couldn’t stop walking until midnight.

Hotel is clean and next to train station. Price is reasonable. The height of the room is the issue because the footstep of upper floor can be heard clearly. I had bad luck because the guest of my upper floor couldn’t stop walking until midnight.

8

Ken W

21 ott 2025

·

Soggiorno di 2 notti

Apartment style hotel near the train station which was convenient. Small room with all the amenities of a kitchen. Room faced a busy street and was very warm so we had to open the windows and it was noisy. No actual reception area but we appreciated the help in checking in by a staff member. Close to many dining options.

Apartment style hotel near the train station which was convenient. Small room with all the amenities of a kitchen. Room faced a busy street and was very warm so we had to open the windows and it was noisy. No actual reception area but we appreciated the help in checking in by a staff member. Close to many dining options.

4

nadia

15 lug 2025

·

Soggiorno di 1 notte

El cuarto no tiene AC , y hacía calor adentro tuvimos que abrir la ventana pero el ruido es espantoso casi no se puede dormir , el check in estuvo bien ya que llegamos temprano u la persona que están atendiendo nos hizo el che in más temprano . Eso se agradece? El edificio está cerca de la estación de trenes. Eso rescató . Pero de ahí nada más . Pongan AC

El cuarto no tiene AC , y hacía calor adentro tuvimos que abrir la ventana pero el ruido es espantoso casi no se puede dormir , el check in estuvo bien ya que llegamos temprano u la persona que están atendiendo nos hizo el che in más temprano . Eso se agradece? El edificio está cerca de la estación de trenes. Eso rescató . Pero de ahí nada más . Pongan AC

10

Erik

24 set 2025

·

Soggiorno di 7 notti

Rommet var 28kvm. og hadde kjøkken med det meste av tilbehør. Oppvaskmaskin,microbølge,platetopp,kaffemaskin etc..Rent og bra. Kort vei til matbutikker og veldig sentralt for kommunikasjon. Bad med dusj.Fungerte veldig bra for mitt ukeslange opphold.

Rommet var 28kvm. og hadde kjøkken med det meste av tilbehør. Oppvaskmaskin,microbølge,platetopp,kaffemaskin etc..Rent og bra. Kort vei til matbutikker og veldig sentralt for kommunikasjon. Bad med dusj.Fungerte veldig bra for mitt ukeslange opphold.

8

David

3 giu 2025

·

Soggiorno di 3 notti

Under the right conditions, this is a good place to stay. HOWEVER, we encountered the following: no safe, no attended front desk to leave valuables, no air conditioning, poor ventilation, and unresponsive management. We checked in on a Saturday when the only communication was a chatbot. Despite being a nonsmoking room, the room’s air was smoky, masked by air freshener. In a few hours, the freshener disappeared and the room reeked of cigarettes. Turns out that there is no source of air except the window, which provided no ventilation on a calm day. We requested a room change through their 24/7 chat and was told that the request would be forwarded so that it could be handled promptly. I also contacted Expedia and was told I should have requested a nonsmoking room — rather redundant for a nonsmoking hotel. I was contacted the next day by the hotel about 20 hours later. They said they had problems with the ai chat. I lost contact with them for another 20 minutes while arranging the room change. The new room was fine and had a fan. SO: if the prior occupants didn’t smoke up the room, the weather isn’t warm or hot, you don’t need fresh air at night, and you have no need for assistance outside their very limited hours, then it’s a great place to stay — with an unexpected laundry room for washing your own clothes in the basement.

Under the right conditions, this is a good place to stay. HOWEVER, we encountered the following: no safe, no attended front desk to leave valuables, no air conditioning, poor ventilation, and unresponsive management. We checked in on a Saturday when the only communication was a chatbot. Despite being a nonsmoking room, the room’s air was smoky, masked by air freshener. In a few hours, the freshener disappeared and the room reeked of cigarettes. Turns out that there is no source of air except the window, which provided no ventilation on a calm day. We requested a room change through their 24/7 chat and was told that the request would be forwarded so that it could be handled promptly. I also contacted Expedia and was told I should have requested a nonsmoking room — rather redundant for a nonsmoking hotel. I was contacted the next day by the hotel about 20 hours later. They said they had problems with the ai chat. I lost contact with them for another 20 minutes while arranging the room change. The new room was fine and had a fan. SO: if the prior occupants didn’t smoke up the room, the weather isn’t warm or hot, you don’t need fresh air at night, and you have no need for assistance outside their very limited hours, then it’s a great place to stay — with an unexpected laundry room for washing your own clothes in the basement.

6

Harry K H

23 set 2025

·

Soggiorno di 3 notti

Great location! But there was no air conditioner in the room. It was very hot and stuffy even with the window opened and the fan turned on. Hard to sleep at night.

Great location! But there was no air conditioner in the room. It was very hot and stuffy even with the window opened and the fan turned on. Hard to sleep at night.

8

jonas

7 ago 2025

·

Soggiorno di 3 notti

Everything was great. Except for the bed which was a bit too narrow for 2 adults. Great hotel. Great location.

Everything was great. Except for the bed which was a bit too narrow for 2 adults. Great hotel. Great location.

6

Rana

20 set 2025

·

Soggiorno di 2 notti

Need to get air-conditiong . It gets very hot during day even in September. Moreover , if you open the windows, being on busy street & being near to train station , you can’t sleep. However, it fas exellent is well linked with public transport

Need to get air-conditiong . It gets very hot during day even in September. Moreover , if you open the windows, being on busy street & being near to train station , you can’t sleep. However, it fas exellent is well linked with public transport

10

Nicholas

16 nov 2025

·

Soggiorno di 3 notti

Clean spacious room with nice kitchen super convenient location

Clean spacious room with nice kitchen super convenient location

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Servizio

Il servizio è incoerente: la struttura si affida al check-in self-service e a un orario limitato della reception, con alcuni ospiti che lodano la disponibilità del personale e il supporto via WhatsApp, mentre molti lamentano problemi di accesso dopo l'orario di apertura e risposte lente o assenti a eventuali problemi.

Recensioni degli ospiti correlate

8

Towe

8 dic 2025

·

Soggiorno di 3 notti

Personalen nås supersnabbt voa Whats app. De är väldigt hjälpsamma! Rummet är litet men tillräckligt. Saknade vattenkokare och i förhand få reda på att sängen var smal

Personalen nås supersnabbt voa Whats app. De är väldigt hjälpsamma! Rummet är litet men tillräckligt. Saknade vattenkokare och i förhand få reda på att sängen var smal

6

Bradley

10 gen 2025

·

Soggiorno di 1 notte

Humanless front desk relies on glitchy beta software - with no real person backup. Intriguing concept, but they need working software or real humans.

Humanless front desk relies on glitchy beta software - with no real person backup. Intriguing concept, but they need working software or real humans.

8

Maryanne

21 lug 2025

·

Soggiorno di 10 notti

The sole negative aspect was checking in. No staff member is present at Reception on the weekends. I found someone to help me. Was in my room by 11 a.m. Expedient. No one should have to wait until 3 p.m. Mercedes at Reception, during the week,was very pleasant & helpful. Very disappointing that there is no Air Conditioning. But, survived the ghastly humidity using the upright oscillating fan. Loved the kitchenette. Everything at one's fingertips.You could make a full course neal,if desired. Proximity to Main Bahnhof was a PLUS! A 2 minute walk to access subway lines & all trains & trams. We went to Budapest & Prague. Easy to purchase all tickets at Bahnhof...for all travel. Spar, as well as Billa are a stone's throw from the hotel. ALL one's food needs are readily available. I recommend Smartments. Would definitely stay again. Easy 10 minute walk to the Vienna Military Museum...NOT to be missed. Other main attractions are a short walk away. Also, take subway,then tram to Grinzing. Charming, suthentic "Heurigen" establishments to dine at. Then take bus up higher,hike in forest, & be treated to spectacular views of Vienna,from up on high. EXPLORE & BE CURIOUS, PEOPLE!!

The sole negative aspect was checking in. No staff member is present at Reception on the weekends. I found someone to help me. Was in my room by 11 a.m. Expedient. No one should have to wait until 3 p.m. Mercedes at Reception, during the week,was very pleasant & helpful. Very disappointing that there is no Air Conditioning. But, survived the ghastly humidity using the upright oscillating fan. Loved the kitchenette. Everything at one's fingertips.You could make a full course neal,if desired. Proximity to Main Bahnhof was a PLUS! A 2 minute walk to access subway lines & all trains & trams. We went to Budapest & Prague. Easy to purchase all tickets at Bahnhof...for all travel. Spar, as well as Billa are a stone's throw from the hotel. ALL one's food needs are readily available. I recommend Smartments. Would definitely stay again. Easy 10 minute walk to the Vienna Military Museum...NOT to be missed. Other main attractions are a short walk away. Also, take subway,then tram to Grinzing. Charming, suthentic "Heurigen" establishments to dine at. Then take bus up higher,hike in forest, & be treated to spectacular views of Vienna,from up on high. EXPLORE & BE CURIOUS, PEOPLE!!

2

Mark Gregory

4 nov 2025

·

Soggiorno di 8 notti

No customer service or response when we needed it

No customer service or response when we needed it

6

Thi Nga

24 lug 2025

·

Soggiorno di 2 notti

Selbst check in funktioniert nicht. Warteschlang bei Hotline

Selbst check in funktioniert nicht. Warteschlang bei Hotline

10

CARLOS

17 ott 2025

·

Soggiorno di 27 notti

Tuvimos problemas al registrarnos al hacer el Check in y no hay a quien preguntar y no hay un teléfono para comunicarse. Esto le pasa a la mayoría de los huéspedes.

Tuvimos problemas al registrarnos al hacer el Check in y no hay a quien preguntar y no hay un teléfono para comunicarse. Esto le pasa a la mayoría de los huéspedes.

6

Mehdi

28 ott 2025

·

Soggiorno di 1 notte

Really great place to stay. Modern, clean, and right next to Vienna Central Station. However, they don't store luggage, which would be fine normally. But they suggest storing luggage through Radical Storage and offer you a discount. Radical storage finds you stores to leave your luggage but this is problematic as the first store I went to was closed and turns out the owner was on holidays (thanks to Google lens for translating). It was cold and raining and my luggage got wet standing outside and waiting for Radical customer support to find me another place. I asked them to find me the next closest place and they booked me somewhere that was a 10-15 minute walk away in the rain. Not a pleasant experience. The hotel should not be endorsing this method of luggage storage. Additionally, Netflix wasn't working on the TV and when I asked for support, there was no communication.

Really great place to stay. Modern, clean, and right next to Vienna Central Station. However, they don't store luggage, which would be fine normally. But they suggest storing luggage through Radical Storage and offer you a discount. Radical storage finds you stores to leave your luggage but this is problematic as the first store I went to was closed and turns out the owner was on holidays (thanks to Google lens for translating). It was cold and raining and my luggage got wet standing outside and waiting for Radical customer support to find me another place. I asked them to find me the next closest place and they booked me somewhere that was a 10-15 minute walk away in the rain. Not a pleasant experience. The hotel should not be endorsing this method of luggage storage. Additionally, Netflix wasn't working on the TV and when I asked for support, there was no communication.

6

Christopher

22 ott 2025

·

Soggiorno di 3 notti

Good size room and location for the price. But zero communication from the location, a run down interior. I had several questions that were sent via text as requested, which were just never answered or acknowledged.

Good size room and location for the price. But zero communication from the location, a run down interior. I had several questions that were sent via text as requested, which were just never answered or acknowledged.

8

valinda

5 gen 2026

·

Soggiorno di 4 notti

Clean, close to trams,metro,train station,shopping. Staff were very friendly and helpful

Clean, close to trams,metro,train station,shopping. Staff were very friendly and helpful

2

Michael

14 ott 2025

·

Soggiorno di 1 notte

Communication and check-in or an absolutely horrible process. Their “AI” assistant is just a regular old customer support chat. Can’t do anything for you. It will just say “” and then no one will get back to you. DO NOT book this hotel if you plan on arriving evenings or weekends. At the Wien Hauptbahnhof location there is an actual human at the front desk during weekday daytime hours. It probably would be fine if you arrive during those hours. I arrived Sunday, and there was no one around. I was able to get in, but the slight price discount was not worth the stress. I will avoid these in the future.

Communication and check-in or an absolutely horrible process. Their “AI” assistant is just a regular old customer support chat. Can’t do anything for you. It will just say “” and then no one will get back to you. DO NOT book this hotel if you plan on arriving evenings or weekends. At the Wien Hauptbahnhof location there is an actual human at the front desk during weekday daytime hours. It probably would be fine if you arrive during those hours. I arrived Sunday, and there was no one around. I was able to get in, but the slight price discount was not worth the stress. I will avoid these in the future.

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Posizione

Posizione eccezionale accanto a Wien Hauptbahnhof, con accesso immediato a treni, metropolitana, tram e numerosi negozi e ristoranti nelle vicinanze. Non è una zona di attrazioni turistiche in sé, ma è ben collegata alla città.

Recensioni degli ospiti correlate

10

Smita

12 ott 2025

·

Soggiorno di 1 notte

Very convenient location

Very convenient location

10

Aviezer

17 dic 2025

·

Soggiorno di 1 notte

Perfect location for a night near the train station

Perfect location for a night near the train station

10

Karen

13 set 2025

·

Soggiorno di 9 notti

Over many years I've stayed here lots of times and it's still my favourite option for a hotel in Vienna. The location, down a short street from the main train station, underground and bus connections is truly fantastic. And the place itself is perfect for what I need: safe, quiet, clean and offering a small kitchen area so that I don't have to eat in restaurants for every meal - both cheaper and more relaxing.

Over many years I've stayed here lots of times and it's still my favourite option for a hotel in Vienna. The location, down a short street from the main train station, underground and bus connections is truly fantastic. And the place itself is perfect for what I need: safe, quiet, clean and offering a small kitchen area so that I don't have to eat in restaurants for every meal - both cheaper and more relaxing.

8

David

13 ott 2025

·

Soggiorno di 3 notti

I gave this four stars. For the price, it is five. Self check-in was easy. A block and a half from the Hauptbahnhof station. Good, varied dining options within a few blocks. Common areas in the building were a little worn, but our little apartment was clean and comfortable, including a small refrigerator, double burner stove and a microwave.

I gave this four stars. For the price, it is five. Self check-in was easy. A block and a half from the Hauptbahnhof station. Good, varied dining options within a few blocks. Common areas in the building were a little worn, but our little apartment was clean and comfortable, including a small refrigerator, double burner stove and a microwave.

10

Arzu

12 nov 2025

·

Soggiorno di 2 notti

Everything was great, clean and newly furnished rooms, all amenities provided. Very close to central train station and well connected to the city via transport. Good dining options around. Would be my go to if I visit Vienna again.

Everything was great, clean and newly furnished rooms, all amenities provided. Very close to central train station and well connected to the city via transport. Good dining options around. Would be my go to if I visit Vienna again.

8

Bernard

18 mag 2024

·

Soggiorno di 4 notti

Close to Hauptbahnhof.

Close to Hauptbahnhof.

8

Lilaben

7 nov 2025

·

Soggiorno di 4 notti

Good twin bed accommodation. Public transport hub very near.

Good twin bed accommodation. Public transport hub very near.

10

Eunshil

21 gen 2026

·

Soggiorno di 4 notti

밤에 도착하니 아무도 없고 큐알을 대봐도 건물 문은 열리지 않고 들어가는 방법을 몰라서 추운데서 떨고있었음. 마침 누군가 나올때 문이 열려서 겨우 들어감. 그것만 빼고는 침대도 편안하고 역에서 가깝고 따뜻해서 4일간 잘 머무름.

밤에 도착하니 아무도 없고 큐알을 대봐도 건물 문은 열리지 않고 들어가는 방법을 몰라서 추운데서 떨고있었음. 마침 누군가 나올때 문이 열려서 겨우 들어감. 그것만 빼고는 침대도 편안하고 역에서 가깝고 따뜻해서 4일간 잘 머무름.

10

Shelley

18 ott 2025

·

Soggiorno di 4 notti

Walking distance from train station, good restaurants close. Easy to get to main tourist attractions. Never interacted with any staff, all done online. Easy Peasy

Walking distance from train station, good restaurants close. Easy to get to main tourist attractions. Never interacted with any staff, all done online. Easy Peasy

8

Christian

6 ott 2025

·

Soggiorno di 3 notti

Very close to Vienna Main train station, which in contrary to the area of many other European train stations is rather quiet and clean. The area also offered numerous supermarkets and various good restaurant options within close vicinity.

Very close to Vienna Main train station, which in contrary to the area of many other European train stations is rather quiet and clean. The area also offered numerous supermarkets and various good restaurant options within close vicinity.

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Ristorazione

Non ci sono informazioni sufficienti nelle recensioni.

Recensioni degli ospiti correlate

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10

Luca

30 lug 2025

·

Soggiorno di 1 notte

Bell’hotel avevamo una camera al piano terra quindi difficilmente potevamo aprire le tende e finestre perche ci passavano davanti le persone e l’aria condizionata non c’era Comunque per il resto abbastanza pulita comodi i servizi alla Hall ed anche gli utensili da cucina

Bell’hotel avevamo una camera al piano terra quindi difficilmente potevamo aprire le tende e finestre perche ci passavano davanti le persone e l’aria condizionata non c’era Comunque per il resto abbastanza pulita comodi i servizi alla Hall ed anche gli utensili da cucina

8

Lisa

settimana scorsa

·

Soggiorno di 2 notti

It was nice to have the kitchenette and the room was relatively quiet and there was enough space. Being near the Haupbahnof was also one of the reasons for selection. The checkin process does need refinement as it was not easily clear how to get past a certain point since the city tax was already paid for before arrival but even when the checkin process showed 0 balance owing, it wasn't clear that you actually had to click on the invoice and then continue. After this frustrating phase, the rest of the checkin procedure was easy to follow and smooth. Generally, I would stay again.

It was nice to have the kitchenette and the room was relatively quiet and there was enough space. Being near the Haupbahnof was also one of the reasons for selection. The checkin process does need refinement as it was not easily clear how to get past a certain point since the city tax was already paid for before arrival but even when the checkin process showed 0 balance owing, it wasn't clear that you actually had to click on the invoice and then continue. After this frustrating phase, the rest of the checkin procedure was easy to follow and smooth. Generally, I would stay again.

10

Helle Møller

3 settimane fa

·

Soggiorno di 1 notte

Meget fint værelse til prisen. Beliggende lige over for banegården.

Meget fint værelse til prisen. Beliggende lige over for banegården.

4

Hannah

3 settimane fa

·

Soggiorno di 1 notte

The hotel was fine. That is not the issue for the low rating. Nobody was at the front desk when my daughters arrived at 3. We received a barcode which had to be scanned to get the keycard. To do that, you had to have a keycard to open the door into the hotel. Sounds absurd. In the end, somebody walked out the hotel and they were able to get in. I don’t want to think about how this would have ended if the had arrived at 10 pm instead.

The hotel was fine. That is not the issue for the low rating. Nobody was at the front desk when my daughters arrived at 3. We received a barcode which had to be scanned to get the keycard. To do that, you had to have a keycard to open the door into the hotel. Sounds absurd. In the end, somebody walked out the hotel and they were able to get in. I don’t want to think about how this would have ended if the had arrived at 10 pm instead.

6

Xiaomeng

3 settimane fa

·

Soggiorno di 1 notte

Small room, no hair dryer, no AC.

Small room, no hair dryer, no AC.

Politiche della struttura

Istruzioni per il check-in

Tutto ciò che devi sapere per un check-in senza problemi.

Check-in

Check-out

Dalle 15:00 alle 23:59

Prima delle 11:00

Informazioni utili

Ulteriori condizioni e informazioni su questa struttura.

Hai delle domande?

Le risposte istantanee dell'IA si basano su informazioni sugli hotel

Stai considerando questo hotel per il tuo viaggio a Vienna?

Quali sono solitamente le tariffe delle camere presso smartments Wien Hauptbahnhof - Serviced Apartments?

Nei prossimi 60-90 giorni, le tariffe delle camere presso smartments Wien Hauptbahnhof - Serviced Apartments a Vienna si aggirano solitamente intorno a 128 USD a notte per due ospiti, con prezzi che variano da 81 USD a 249 USD nelle date di punta.

Qual è il periodo più tranquillo per visitare smartments Wien Hauptbahnhof - Serviced Apartments?

Gennaio è il mese con la domanda più alta, mentre luglio è il più tranquillo, quindi le visite all'inizio dell'autunno o a luglio hanno solitamente molta meno affluenza al smartments Wien Hauptbahnhof - Serviced Apartments a Vienna. Se preferisci meno gente nei dintorni dei trasporti e dei musei, punta a luglio, quando l'attività è al minimo.

Qual è il mese più economico per prenotare smartments Wien Hauptbahnhof - Serviced Apartments?

Febbraio è il mese più economico per soggiornare presso smartments Wien Hauptbahnhof - Serviced Apartments a Vienna, con una media di circa 84 USD a notte; dicembre è il mese più costoso, con circa 176 USD. Le tariffe più basse di febbraio sono dovute al fatto che luglio è il mese più tranquillo per quanto riguarda la folla.

Com'è il quartiere intorno a smartments Wien Hauptbahnhof - Serviced Apartments?

smartments Wien Hauptbahnhof - Serviced Apartments si trova a Vienna, vicino ad attrazioni come Belvedere, Karlsplatz e il Naschmarkt, il che lo rende comodo per lo shopping e le visite turistiche. La proprietà è attraente anche per i gruppi ed è vicina ai collegamenti di trasporto come la stazione ferroviaria di Karlsplatz.

Come si confrontano i prezzi di smartments Wien Hauptbahnhof - Serviced Apartments con quelli degli hotel vicini?

smartments Wien Hauptbahnhof - Serviced Apartments a Vienna è più economico di 9 su 13 hotel comparabili nelle vicinanze, con una mediana tipica di 99 USD a notte rispetto a circa 110 USD per i concorrenti.

Come si confronta il prezzo per notte di smartments Wien Hauptbahnhof - Serviced Apartments, Vienna con quello delle ultime settimane?

Il prezzo attuale di smartments Wien Hauptbahnhof - Serviced Apartments, Vienna è di 107 USD a notte per 2 ospiti, un prezzo alto per questo hotel: circa 15% al di sopra della media di 94 USD degli ultimi sessanta giorni. Nello stesso periodo, nella maggior parte delle notti le tariffe erano comprese tra 67 USD e 158 USD.

Prezzi per le prossime date

ottobre 2026

dom	lun	mar	mer	gio	ven	sab
				1	2	3
4	5	6	7	8 $118	9 $125	10 $121
11 $79	12 $95	13 $83	14 $95	15 $85	16 $121	17 $102
18 $93	19 $100	20 $96	21 $96	22 $87	23 $111	24 $95
25 $83	26 $84	27 $85	28 $84	29 $104	30 $86	31 $79

novembre 2026

Più economico

Più costoso

Prezzo medio per notte per tutte le offerte, con tasse e costi.

Prezzi in USD per 2 ospiti, aggiornati ogni giorno.

Questa struttura non dispone di reception. Prima dell'arrivo, gli ospiti devono completare la registrazione online con la struttura tramite un link sicuro. Gli ospiti riceveranno un'e-mail 72 ore prima dell'arrivo con le istruzioni per il check-in. Potranno accedere alla loro sistemazione da un ingresso privato. Gli ospiti possono richiedere assistenza alla reception virtuale.Agli ospiti viene consigliato di scaricare l'app per dispositivi mobili della struttura (Hotelbird) prima del check-in. Se hai domande, contatta la struttura tramite i recapiti indicati sulla conferma di prenotazione. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.

Il check-in deve essere effettuato da una persona con almeno 18 anni.

Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
Questa struttura accetta pagamenti con carte di credito e carte di debito; non si accettano contanti
L'host non ha indicato la presenza o l'assenza di un rilevatore di monossido di carbonio in struttura; ti consigliamo di portare con te un rilevatore da viaggio.
L'host ha indicato la presenza di un rilevatore di fumo in struttura.
La struttura è dotata di un estintore antincendio e un sistema di sicurezza.
Questa struttura usa un servizio di pulizia professionale
Le norme culturali e i regolamenti per gli ospiti variano a seconda del paese e della struttura in questione. Le condizioni indicate sono fornite dalla struttura.

Il servizio di pulizia viene fornito ogni 14 giorni.

Un bambino di età pari o inferiore a 2 anni soggiorna gratuitamente nella camera dei genitori o tutori, utilizzando i letti presenti.
Nelle camere della struttura sono ammessi solo gli ospiti registrati.
Le pulizie sono a cura di un servizio professionale.
Sono disponibili il check-in senza contatti e il check-out senza contatti.