Hilton Grand Vacations Club Ocean Tower Waikoloa Village

Name: Hilton Grand Vacations Club Ocean Tower Waikoloa Village
Address: 69-425 Waikoloa Beach Drive, Waikoloa Village, Hawaï, États-Unis d’Amérique, Waikoloa Village, Hawaï, US
Price range: 208 $US–345 $US per night
Rating: 7.3

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261 $US

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Hilton Grand Vacations Club Ocean Tower Waikoloa Village - Image 1

Hilton Grand Vacations Club Ocean Tower Waikoloa Village - Chambre

Hilton Grand Vacations Club Ocean Tower Waikoloa Village - Vue de la chambre

Hilton Grand Vacations Club Ocean Tower Waikoloa Village - Piscine

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From

261 $US

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À propos de cet établissement

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Équipements

Prenez le temps de vous détendre dans le centre bien-être de l'hébergement. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs qui incluent notamment 3 piscines extérieures, un toboggan aquatique et un centre de fitness. Ce complexe touristique propose également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une boutique de souvenirs/un kiosque à journaux.

Services de l'établissement

Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 h/24 et un personnel polyglotte. Un parking payant sans service de voiturier est disponible dans l'enceinte de l'hébergement.

Repas

Pendant votre séjour, vous vous régalerez à Kamuela Provision Co., l'un des 6 restaurants de ce complexe touristique et profiterez d'un service d'étage (horaires limités). Idéal pour une soirée cocooning pleine de saveurs ! La journée a été harassante ? L'hébergement abrite un bar / salon et un bar en bord de piscine, idéal pour se détendre autour d'un verre de vin ou d'un cocktail rafraîchissant. Un petit déjeuner à emporter est servi tous les jours de 06 h 00 à 12 h 00 moyennant un supplément.

Chambres

Choisissez une des 514 chambres dotées d'une télévision à écran plat. Les chambres sont dotées d'un balcon ou un patio. Des chaînes par câble sont à votre disposition et vous invitent au divertissement. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort (suffisamment grand pour accueillir un ordinateur portable) et une cafetière ou une bouilloire.

Emplacement

Waikoloa et ses environs ne manquent pas de choses à découvrir : Hilton Grand Vacations Club Ocean Tower Waikoloa Village vous fait profiter d'un séjour près de l'océan et se trouve à moins de 15 minutes en voiture de Mauna Lani Beach et Parcours de Golf du Mauna Lani Resort. Ce complexe touristique avec spa se trouve à 15 km de Hāpuna Beach State Recreation Area et à 16,5 km de Plage de Mauna Kea Beach.

À proximité

Parcours de golf de Waikoloa(0.1 miles)
Waikoloa Kings' Course(0.4 miles)
Anaehoomalu Beach(0.5 miles)
Centre commercial Kings Shops(0.7 miles)
Galerie Genesis(0.9 miles)
Queens' Marketplace(0.9 miles)
Waikoloa Petroglyph Preserve(1.1 miles)
Parcours de Golf Waikoloa Kings(1.5 miles)
Mauna Lani Beach(2.3 miles)
Francis H.I'i Brown South Golf Course (parcours sud)(2.3 miles)
Mauna Lani Historic Park(2.8 miles)
Great 4-D Movie Ride (cinéma en 4-D)(2.9 miles)
Francis H.I'i Brown North Golf Course (parcours nord)(2.9 miles)
Parcours de Golf du Mauna Lani Resort(3 miles)
Puakō Petroglyph Park(6 miles)
Aéroport de Kamuela Waimea-Kohala (MUE)(23.3 miles)
Aéroport international de Kona (KOA)(19.6 miles)

Blanchisserie
Ascenseur
Personnel multilingue
Coffre-fort
Billard
Pêche

Tout afficher

Emplacement

69-425 Waikoloa Beach Drive, Waikoloa Village, Hawaï, États-Unis d’Amérique

Parcours de golf de Waikoloa (0.1 miles)

Waikoloa Kings' Course (0.4 miles)

Anaehoomalu Beach (0.5 miles)

Centre commercial Kings Shops (0.7 miles)

Galerie Genesis (0.9 miles)

Queens' Marketplace (0.9 miles)

Plus d'informations sur l'emplacement

Options de chambre

Chambre, 1 très grand lit et 1 canapé-lit, vue partielle sur l'océan

Détails de la chambre

1 Très Grand Lit Double

1 Canapé-Lit

Couchages 4

530 ft²

Balcon

Climatisation

Chauffage

Salon séparé

Chambre Standard, vue océan (2 Double Beds with Sofabed)

Détails de la chambre

2 Lits Doubles

1 Canapé-Lit

Couchages 4

1055 ft²

Balcon

Climatisation

Chauffage

Salon séparé

Chambre, 1 très grand lit et 1 canapé-lit, vue océan

Détails de la chambre

1 Très Grand Lit Double

1 Canapé-Lit

Couchages 4

530 ft²

Balcon

Climatisation

Chauffage

Salon séparé

1 Très Grand Lit Double

2 Lits Doubles

1 Canapé-Lit

Couchages 6

871 ft²

Balcon

Salle à manger séparée

Climatisation

Chauffage

Cuisine

Suite, 2 chambres, vue océan

Détails de la chambre

1 Très Grand Lit Double

2 Lits Doubles

1 Canapé-Lit

Couchages 6

1025 ft²

Balcon

Salle à manger séparée

Climatisation

Chauffage

Cuisine

Suite Studio Junior, 1 très grand lit, vue établissement

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

438 ft²

Balcon

Climatisation

Chauffage

Kitchenette

Suite, 1 chambre, accessible aux personnes à mobilité réduite (Plus, 1 King, Hearing)

Détails de la chambre

1 Très Grand Lit Double

1 Canapé-Lit

Couchages 4

711 ft²

Balcon

Salle à manger séparée

Climatisation

Chauffage

Cuisine

Chambre, 1 très grand lit et 1 canapé-lit, vue établissement (Roll-In Shower, Hearing)

Détails de la chambre

1 Très Grand Lit Double

1 Canapé-Lit

Couchages 4

530 ft²

Balcon

Climatisation

Chauffage

Salon séparé

Suite Studio Junior, 1 très grand lit, vue océan

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

438 ft²

Balcon

Climatisation

Chauffage

Kitchenette

Chambre, 2 lits doubles, vue océan

Détails de la chambre

2 Lits Doubles

Couchages 4

530 ft²

Balcon

Climatisation

Chauffage

Salle de bain privée

Chambre Standard, 1 très grand lit, vue établissement

Détails de la chambre

1 Très Grand Lit Double

Couchages 4

1055 ft²

Balcon

Climatisation

Chauffage

Salon séparé

Suite, 1 chambre, vue partielle sur l'océan (Plus, 1 King)

Détails de la chambre

1 Très Grand Lit Double

1 Canapé-Lit

Couchages 4

711 ft²

Balcon

Salle à manger séparée

Climatisation

Chauffage

Cuisine

Chambre, 2 lits doubles, accessible aux personnes à mobilité réduite (Roll-In Shower, Hearing)

Détails de la chambre

2 Lits Doubles

Couchages 4

530 ft²

Balcon

Climatisation

Chauffage

Salle de bain privée

Chambre, 1 très grand lit et 1 canapé-lit, en front de mer

Détails de la chambre

1 Très Grand Lit Double

1 Canapé-Lit

Couchages 4

530 ft²

Balcon

Climatisation

Chauffage

Salon séparé

Chambre, 2 lits doubles (Oceanfront View)

Détails de la chambre

2 Lits Doubles

Couchages 4

530 ft²

Balcon

Climatisation

Chauffage

Salle de bain privée

Suite, 1 chambre, accessible aux personnes à mobilité réduite (Plus, 1 King, 3x3 Shower)

Détails de la chambre

1 Très Grand Lit Double

1 Canapé-Lit

Couchages 4

711 ft²

Balcon

Salle à manger séparée

Climatisation

Chauffage

Cuisine

Chambre, 1 chambre, vue océan

Détails de la chambre

1 Très Grand Lit Double

Couchages 4

689 ft²

Balcon

Salle à manger séparée

Climatisation

Chauffage

Cuisine

Suite, 1 chambre, vue océan (2 Doubles)

Détails de la chambre

2 Lits Doubles

1 Canapé-Lit

Couchages 4

590 ft²

Balcon

Salle à manger séparée

Climatisation

Chauffage

Cuisine

Penthouse, 3 chambres, vue partielle sur l'océan (Suite, 3x3 Shower, Hearing)

Détails de la chambre

2 Très Grands Lits Doubles

2 Lits Doubles

1 Canapé-Lit

Couchages 8

1313 ft²

Balcon

Salle à manger séparée

Climatisation

Chauffage

Cuisine

Suite Studio Junior, 1 très grand lit, accessible aux personnes à mobilité réduite (Hearing)

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

438 ft²

Balcon

Climatisation

Chauffage

Kitchenette

Penthouse, 3 chambres, vue partielle sur l'océan (Suite)

Détails de la chambre

2 Très Grands Lits Doubles

2 Lits Doubles

1 Canapé-Lit

Couchages 8

1315 ft²

Balcon

Salle à manger séparée

Climatisation

Chauffage

Cuisine

Chambre, 1 très grand lit et 1 canapé-lit, vue établissement

Détails de la chambre

1 Très Grand Lit Double

1 Canapé-Lit

Couchages 4

530 ft²

Balcon

Climatisation

Chauffage

Salon séparé

Chambre, 2 lits doubles, vue partielle sur l'océan

Détails de la chambre

2 Lits Doubles

Couchages 4

530 ft²

Balcon

Climatisation

Chauffage

Salle de bain privée

Penthouse, 2 chambres, vue océan (Suite, Hearing)

Détails de la chambre

1 Très Grand Lit Double

2 Lits Doubles

1 Canapé-Lit

Couchages 6

872 ft²

Balcon

Salle à manger séparée

Climatisation

Chauffage

Cuisine

Détails de la chambre

1 Très Grand Lit Double

1 Canapé-Lit

Couchages 4

711 ft²

Balcon

Salle à manger séparée

Climatisation

Chauffage

Cuisine

Suite Junior, 1 très grand lit, vue partielle sur l'océan

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

512 ft²

Balcon

Climatisation

Chauffage

Kitchenette

Suite Studio Junior, 1 très grand lit, accessible aux personnes à mobilité réduite (Roll-In Shower)

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

438 ft²

Balcon

Climatisation

Détails de la chambre

2 Lits Doubles

1 Canapé-Lit

Couchages 4

592 ft²

Balcon

Salle à manger séparée

Climatisation

Chauffage

Cuisine

Suite Deluxe, 2 chambres, vue partielle sur l'océan

Détails de la chambre

1 Très Grand Lit Double

2 Lits Doubles

1 Canapé-Lit

Couchages 6

872 ft²

Balcon

Salle à manger séparée

Climatisation

Chauffage

Cuisine

Suite, 1 chambre, vue établissement (Plus, 1 King with Sofabed)

Détails de la chambre

1 Très Grand Lit Double

1 Canapé-Lit

Couchages 4

711 ft²

Balcon

Salle à manger séparée

Climatisation

Chauffage

Cuisine

Chambre, 1 très grand lit et 1 canapé-lit, vue océan (Roll-In Shower, Hearing)

Détails de la chambre

1 Très Grand Lit Double

1 Canapé-Lit

Couchages 4

530 ft²

Balcon

Climatisation

Chauffage

Salon séparé

Suite, 1 chambre, vue établissement (2 Doubles)

Détails de la chambre

2 Lits Doubles

1 Canapé-Lit

Couchages 4

590 ft²

Balcon

Salle à manger séparée

Climatisation

Chauffage

Cuisine

Chambre, 2 lits doubles, accessible aux personnes à mobilité réduite, vue établissement (Bathtub)

Détails de la chambre

2 Lits Doubles

Couchages 4

530 ft²

Balcon

Climatisation

Chauffage

Baignoire

Avis des voyageurs sur Hilton Grand Vacations Club Ocean Tower Waikoloa Village

7.3

Bien

Basé sur 1 351 avis vérifiés

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Au Hilton Grand Vacations Club Ocean Tower Waikoloa Village, les clients apprécient le cadre spectaculaire en bord de mer, le lagon et les piscines, mais signalent fréquemment de longues distances à pied, des navettes et bateaux lents ou peu fiables, ainsi que des suppléments coûteux tels que le parking, les frais de séjour et la restauration sur place.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Ce qu'en disent des voyageurs

Les chambres varient entre des unités rénovées, spacieuses et offrant une vue magnifique, et des logements vieillissants avec des odeurs de renfermé, des problèmes d'entretien et la présence occasionnelle de nuisibles ; la fréquence du ménage et la communication sont irrégulières. Les avis sur le service sont mitigés, avec un personnel souvent décrit comme aimable et serviable, contrastant avec un enregistrement lent, la pression liée aux ventes de temps partagé et une réactivité inégale. Attendez-vous à un séjour dans un complexe magnifique et riche en activités, mais prévoyez de marcher et tenez compte des coûts élevés.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Équipements

Le vaste domaine avec ses nombreuses piscines, ses toboggans aquatiques et son lagon d'eau salée sont des points forts. Cependant, la navette est lente ou peu fiable, les bateaux sont souvent hors service, les bains à remous sont limités ou éloignés de l'Ocean Tower, et le parking est cher et distant.

Avis de voyageur à ce sujet

Janice

10 oct. 2024

A séjourné 8 nuits

The hotel has several buildings, but the only parking is near the main entrance. In order to get from the Ocean Tower the building farthest away is by tram or boat - which run every 20-25 minutes with no prescribed schedule. You can’t plan and if you miss it - you have a long wait. We felt like prisoners.

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Mark

28 oct. 2024

A séjourné 5 nuits

Gorgeous property with stunning views. Tram was not working a lot of the time and the half mile walk to the lobby was a bit much at times. Boats we’re only going one day out of the six days we were there. Would love to see a few more options for dinner. Overall beautiful hotel with stunning landscape

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Brian

1 juil. 2025

A séjourné 6 nuits

Absolutely beautiful property. The lagoon pool alone was worth it. Sea turtles in the 'pool'? Yes please! Keep in mind, parking is $48 a day, which wasn't obvious.

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Rachel

28 juil. 2025

A séjourné 7 nuits

Resort is beautiful and has so many great amenities to enjoy. The downside is the location of the parking lot. You either have to walk a pioneer’s journey to your car, or take the slowest tram known to mankind that is barely faster than walking.

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Richard

17 août 2025

A séjourné 7 nuits

Location was wonderful. Area transportation would be Much better if the Tram schedule was 15 minutes instead of 30 minutes.

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Kimberly

23 févr. 2025

A séjourné 1 nuit

Wonderful facilities! Tram is really slow and phone doesn't work.

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Amy

18 févr. 2025

A séjourné 2 nuits

The main pool was closed for two days for a private event. We booked this hotel for two nights in order to use the pool. They did not notify us at checkin that some of the resort amenities would be closed two of the three days. We still had to pay the entire resort fee without getting to use half of he resort.

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Steven

17 août 2025

A séjourné 8 nuits

The resort is huge and the ocean tower is on the far end. Its about a 20 min walk from entrance to the ocean tower or you have to wait for the tram that runs every 20 min. The resort is beautiful but there is no beach so if you want to go to any of the local beaches or out to eat off resort its 20-30 min in and out...bring your walking shoes.

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Thomas Winston

6 juin 2025

A séjourné 7 nuits

Property is beautiful. Parking is expensive and tram at hotel is very inconsistent in how often it runs. Not very many selections for breakfast at resort.

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Robyn

8 avr. 2025

A séjourné 2 nuits

It is a beautiful resort but unfortunately its expanse and lack of onsite parking, ridiculously slow monorail service, and boat service not operational made it completely inconvenient. Lugging 2 large suitcases, and a bicycle box to the furthest hotel on the property took 20 minutes and we are athletes competing in Lavaman. I felt sorry for families and seniors. The boat canal was clogged with algae and we were told they didn’t hire boat drivers . The monorail is so slow and doesn’t run early or late so it’s not convenient at all. Put a parking lot in behind Ocean Towers. Have electric golf carts available for transporting luggage.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les retours sur la propreté sont partagés : certaines chambres sont très propres, tandis que d'autres présentent des odeurs de renfermé, des finitions usées ou des nuisibles comme des cafards et des fourmis. La fréquence et le suivi du ménage sont irréguliers.

Avis de voyageur à ce sujet

Souha

2 août 2025

A séjourné 2 nuits

First night I stayed in room 5095 and it was absolutely disgusting. The smell of mold was so overpowering I had to stay sitting outside on the balcony.

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Abundio Galves

7 janv. 2025

A séjourné 3 nuits

Located right on the shore. Grounds are well kept. Staff friendly and helpful. Room had a carpet that needs cleaning. The sink in the bathroom would drain very slow. The one thing that really bothered me was the I found roaches in the room. Yuck...

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Tasha

23 nov. 2025

A séjourné 1 nuit

Clean

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Alanah

21 déc. 2024

A séjourné 1 nuit

I had cockroaches crawling all over me at night time. I don’t sleep well at all.

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Miryung

7 juin 2023

A séjourné 3 nuits

If you don’t mind having cockroaches around in your room, then this is the place to be. I stayed here for 3 nights and we saw 5 roaches crawling around including 2 in our room. When I finally found a dead one in my room, I immediately called guest service for help, the lady that picked up the phone made it seem like I was making a big deal out of it. And about 1 hr later, a cleaner shows up at my door, with an angry, disgusted look in her face, with a broom stick in her hand. Without any words she just swept the dead roach out and left it in the hall way, right in front of my door. My worst hotel experience ever. This hotel has a really nice view, right by the beach, and that probably is the only good thing about it. Staffs are not friendly, and overall the facilities are very dirty. This is a 4 star hotel, but it felt like 2 star(just for the location and the view). Never going back here!

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Jeanie

15 oct. 2025

A séjourné 1 nuit

Room was extremely clean and inviting. Even though it had only a partial view of the ocean, the view of the pool and grounds were beautiful.

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Carol

25 févr. 2025

A séjourné 4 nuits

Nice property layout, but limited services, especially dining options on the resort, and not close options off-property. We reserved an ocean-view room, and we didn’t get one. They could not find us another ocean view room. The room had roaches, and we had to ask them to treat them twice in 4 days there.

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Maria

11 août 2025

A séjourné 7 nuits

The grounds were wonderful, but the room was terrible and subpar — it was beyond outdated, old furniture, tiny full beds, ripped carpet, dirty vents, ants crawling in the bathroom, and has and over powering musty smell. Half of the hotel is updated, of course we would have an older room. Spoke to the hotel on the second day to see if we could move rooms but did not get a call back. Would come back only to an updated room.

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Andre

5 août 2024

A séjourné 7 nuits

I had to kill a cockroach in my room at ocean tower then found an old marshmallow under the bed which probably attracted the insect. they cleaned the room after complain though.

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Pam

1 août 2025

A séjourné 2 nuits

This hotel is very clean and nice. Staff is friendly.

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Chambres

Les chambres sont très variées : certaines sont récemment rénovées, spacieuses et confortables, avec vue sur l'océan et coin cuisine, alors que beaucoup d'autres semblent datées avec un décor usé, des lits anciens et des salles de bain petites ou mal agencées. Les clients signalent également le bruit des oiseaux le soir et quelques problèmes d'entretien occasionnels.

Avis de voyageur à ce sujet

brett

10 juil. 2024

A séjourné 4 nuits

We were in one of the newly renovated ocean tower rooms. It was quite nice. In comparison the rest of the resort was dated in need of paint and renovation. Was nice stay but ridiculously overpriced restaurants.

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Marty

25 juin 2024

A séjourné 4 nuits

Our time as great. We had a remodeled room. Even through there was construction, we didn't here anything. I read a lot of reviews and about bad parking. We never had a problem. There as only a $6 difference between self park and valet. Valet was great! The canal boats were not working where we were there, but the the tram came every view minutes. Suggest adding basics like salt, pepper and oil to the kitchen. My experience at Ocean Tower was 1000 times better than the 1 night we stayed in Palace Tower. I only wish I was able to have extended our stay at Ocean Tower by 1 night besides moving over to the other side of the resort.

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Varuzh

23 juil. 2025

A séjourné 5 nuits

The property and the lagoon are amazing, the rooms are dated but worth putting up with for the amazing views and the overall grounds. Fridge and beds are from 1980s, sleeping on the fold out couch is like sleeping on rocks. Check in process is slow and stuck in 1985. The process could use some speeding up is an understatement more like a complete overhaul. Food at restaurants are at extortion prices. Self parking for $48 a day is down right robbery. Monorail runs at the speed of a snail it's better to walk.

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Monib

29 mai 2023

A séjourné 4 nuits

The furniture and the room were old but clean and organized. The furniture need an upgrade.

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Jessica

14 août 2025

A séjourné 1 nuit

Was fun. The only complaint I had was that the air conditioning wouldn’t go below 68 degrees.

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Mary

28 juil. 2025

A séjourné 4 nuits

Our room was spacious, quiet, and comfortable. The balcony was a perfect spot for people watching and seeing the sunset. Swimming pools were fun. Out of order ice machine, difficult to locate water bottle filling station, and slow WiFi were my only complaints.

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Ada

22 déc. 2024

A séjourné 3 nuits

We stayed at one of the renovated rooms in Ocean Tower with partial ocean view. The view was magnificent! It’s more than partial in our opinion. Beautiful view of the ocean over the golf course.

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Donald

20 juil. 2025

A séjourné 9 nuits

I found the staff to be very nice and helpful, especially Kimara, who greeted me multiple times. She was awesome and always made me feel very welcome and glad I made the choice to stay here! This is a large Hilton complex with the Ocean Tower being a long way from the main lobby. Once you get your bearings it turns out to be about a 12 minute walk between the two. There is a tram to take you around, but if your luck is like mine, just as you walk up to the loading platform the tram is just taking off. This is the first time I got to stay in one of the rooms that has been converted to a time share. Even though I didn’t use most of them having a microwave, washer/dryer, dishwasher, and refrigerator/freezer can be handy. But there are some features that seem totally senseless to me. Like having a toilet that has a lid that opens and water sprays automatically with light or motion in the bathroom, regardless if you have any intention of using it. Or a bathroom without an exhaust fan that has a shower with a large glass door that opens outwards so all the water on the door falls onto the floor.

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Kia

15 août 2025

A séjourné 1 nuit

Some of the female staff members had bland and borderline rude personalities compared to EVERY other staff member on the other Hawaiian islands! It’s definitely a chore getting anywhere on the property but it’s doable. The walk from the ocean towers to the lobby only took us 10/11 minutes. The ocean towers are updated and the rooms are spacious and clean. Loved the room and loved how it had its own pools, slides. And beautiful ocean views. It’s an awesome option for families and there’s tons of (expensive) activities to do! The offered late check out for 9pm for a $150 fee which we thought was quite reasonable as we had a late flight. Overall I would def recommend this hotel.

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Shawnee

9 mars 2025

A séjourné 4 nuits

This was an amazing hotel! The room was perfect! The kitchen was big, it had everything; pots, pans, dishes, rice cooker, toaster! It was really good!

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Service

Le service est inconstant : de nombreux clients soulignent la gentillesse et l'efficacité du personnel, tandis que d'autres rapportent un enregistrement lent, des interactions indifférentes ou impolies, et une pression pour assister à des présentations de temps partagé. La réactivité peut être lente, avec des erreurs de communication occasionnelles et des délais pour les bagages ou la maintenance.

Avis de voyageur à ce sujet

Sarah

27 juil. 2025

A séjourné 1 nuit

Check in was at 4, room was not ready until 6. Long lines of people checking in. By the time we got into our room, changed and to the pools the slides were closed. We only stayed 1 night and had an early flight to catch. Conditioner and lotion bottles were empty. I have stayed here so many times and it was great. Will not be staying here again. Highly disappointed

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Lisa

20 juil. 2025

A séjourné 7 nuits

This is a beautiful property and lots to do for all ages. Ocean tower rooms are beautifully remodeled. Sadly, they won’t give you room keys on check in until you talk to a timeshare salesperson. I find it incredibly rude to hold keys hostage when I’ve already paid for the room. The last thing I want to do on arrival is be hit up for timeshare purchase presentation. Maybe they went to capitalize on you being tired from travel? Other than that service is great, grounds are exceptional, on site food is good to excellent. Staff is very helpful and accommodating. Please reconsider the key hold situation. That ruins an otherwise great place!!

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JENNY

16 nov. 2025

A séjourné 1 nuit

Front desk agent wasn’t friendly. One of the older lady helped us check in and gave us wrong key to the room I had to run down to the front desk again to get a right key. Also gave me a not working parking card, i couldn’t leave the parking had to call them again.

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Michael

25 oct. 2025

A séjourné 1 nuit

Ignored at check in. Confusing process. Long walk from parking to hotel, then to a train, then stood around while front desk talked to anyone who called on the phone instead of guests standing in lobby. Cheap amenities - paper cups?? Come on. Nice view.

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Jennie

29 juin 2025

A séjourné 6 nuits

Friendly staff , loved the property and the ocean tower room.

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Raymond

15 août 2025

A séjourné 2 nuits

The wonderful experience was ruined the last day when the pre-scheduled bell hop service was 20 mins late causing me to have to walk my luggage from Ocean Tower 1/4 of a mile to the main lobby. I’m a disabled veteran. The delay almost resulted in missing my flight. It cause unnecessary stress at the end of my otherwise great vacation.

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Margaret

22 juil. 2025

A séjourné 2 nuits

Staff very helpful. Beautiful location. Grounds and buildings need a little more attention

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Heidi

30 nov. 2025

A séjourné 10 nuits

Property is aging, lots of signs of wear and tear. Staff at check-in desk were indifferent, rude and not helpful. Boats to get around the property were gone, train was slow and not regular enough. Took 35 minutes to walk from our room to self-park lot and we walk fast. Limited mediocre options for food and drinks on the property

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Tania

24 août 2025

A séjourné 5 nuits

The property is well maintained for the most part. The tram broke a couple of times so it was very difficult to walk over a mile and a half to get to where we needed to go. It’s a great place I have returned to 4 times over the years. Beautiful views and sunset and sunrise. The staff was rude and seemed unhappy to work there. They pushed me into a sales pitch that I regret ever agreeing to. Derek Foster was incredibly aggressive and hostile because I wouldn’t buy timeshare. Overall I really like the property and if improvements to staff being happier there maybe we would consider coming back.

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Lowell

29 août 2025

A séjourné 1 nuit

Check in staff phenomenal- they make this place special.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Cadre pittoresque en bord de mer avec des jardins magnifiques, un lagon et des couchers de soleil superbes. Pour accéder aux restaurants et plages hors site, il faut prendre la voiture ou marcher longuement ; les boutiques Kings’ et Queens’ sont accessibles via la navette ou après 20 à 30 minutes de marche.

Avis de voyageur à ce sujet

Francisco Javier

6 juil. 2025

A séjourné 7 nuits

Great hotel in a very convenient location.

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Steven

25 août 2025

A séjourné 9 nuits

We liked that this resort was located on the coast. Sunsets were spectacular!! We liked the Lagoon (guaranteed to see marine life especially sea turtles), various swimming pools (including an adult pool), Dolphin Quest including "Sunrise with Dolphins", light breakfast (provided with our package deal) with 100% Kona Coffee from coffee shop located on the property, tram and boat for getting around, etc. What we didn't like: not enough affordable eating places on the property. We did eat at the Lagoon Grill twice which had good food with affordable prices but choices were limited. We ate at the Italian Restaurant. The food was tasty but way over priced. We were grateful for Food Trucks which came onto the property on a Wednesday night. Good choice. AND we were glad that the Kings Shop and Queens Marketplace was nearby (within a 20-30 minute walk) or take the shuttle for $5 per person. We would have preferred having a breakfast buffet included with our getaway package. Paying an additional $55 for a breakfast buffet was too expensive for us. While we had a standard room (not newly renovated), it was fine but we would have liked having a microwave in the room. Overall, we were pleased with our tropical getaway which Expedia provided. Thank you!!

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Luis

9 nov. 2023

A séjourné 7 nuits

I liked the location and view from my room. The property was well kept. I didn't like that my room was so far from the parking lot and that parking was not included in the final quote when I got it.

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Michael

28 févr. 2025

A séjourné 4 nuits

Great location and view, love the art work in the public areas and property layout. The rooms are outdated and in need of upgrades

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Mehmet

14 janv. 2025

A séjourné 5 nuits

This is a beautiful resort in a beautiful location about 20 miles North of Kona. The views are beautiful, the pools are nice, there is a nice salt lake lagoon that is connected to the ocean. The biggest downside is the need to walk. The resort is designed to be unnecessarily large and you need to walk quite a bit to get from some place to another, to the extent that walking can take away from the fun. There are not enough food options and it is difficult to discover some of the relatively convenient food locations because the resort is too large and you may find yourself hungry and have to walk for 30 minutes so that you can get to the restaurants/groceries in the nearby shopping centers. We were handed bottled waters upon check-in and were told that there are refill stations throughout, but there was only one refill station that was quite far from our room.

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Jonathan

2 juil. 2025

A séjourné 5 nuits

The property itself has only one entrance. We stayed at the Ocean Tower which is about an 8-10 minute walk. However they do offer a free tram service to take you to other locations, as well as a boat. The views make this place! It’s by the ocean front, and they do have a rocky beach. There are three pools, two child-friendly pools, and one adult pool. And they’re very clean! They also have a sealed-off part of the ocean where you can paddle board, kayak, snorkel, or just swim! The water is very clean, and it’s filled with beautiful fish that you can just watch all day. The staff are very friendly and helpful! We didn’t have any negative interactions with any members of their team. We didn’t eat on property, but we would walk every day to the King or Queen’s shops, which are located about 35 minutes away, walking distance. There is a good variety of things to eat there, as well as a market for convenient shopping! To the left of the property is the Waikoloa Beach, which offers plenty of room for tourism and some a turtle preserve. Although it was a bit pricy, we did think it was worth the stay! It was beautiful!

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Zahra

20 août 2025

A séjourné 8 nuits

The property was really beautiful but it was far from restaurants and beaches. The pools were distanced from ocean tower and you needed to walk for about 10 minutes until you get to the pools. There were only one resturant in the resort that was open after 6pm and it was very pricey. The room had an amazing ocean view but it was very old, the room service were cleaned the room every day but the carpet and curtains were really old and dirty

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Steven

17 août 2025

A séjourné 8 nuits

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David

9 oct. 2025

A séjourné 1 nuit

Great location, restraunts and live music in various locations. Great place to walk around, swim and watch the dolphins.

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Mark

5 nov. 2023

A séjourné 2 nuits

Location and property are perfect. Room is clean but is in need of a remodel which I understand is scheduled.

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Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les options de restauration sur place sont limitées, ferment tôt et sont largement décrites comme chères ; le buffet du petit-déjeuner et les menus de la piscine sont les plus critiqués. Certains clients ont apprécié certains établissements, mais beaucoup ont préféré manger dans les marchés aux alentours.

Avis de voyageur à ce sujet

Sherrie

14 avr. 2025

A séjourné 9 nuits

Incredible property indeed! We had an ocean front unit. We paid a lot of money for. But it had some kind of eye sore right in front of our room with rope around it and a light on it 24 hours a day. We waited almost 30 to get our room after check in. We should have moved but we were so happy to be in a 2 bed/2bath ocean front. The tram so slow and unreliable. Not enough food options everything was so expensive on the property. Snack way over priced and shuttle to market was $5.00 each way. Boats not working so we walked a lot (room to lobby 1 mile) Taxi was super expensive but not Ubers would come. Renting a car was less. I would still live there, not crowded and quite. I wish they had a real beach, not a lagoon. Only half our building was remodeled, weird and they hit you hard for a timeshare. I would still come back. Not many other options for 2b/2b. I want to move there again. But next time Maui.

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Mark

28 oct. 2024

A séjourné 5 nuits

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Steven

25 août 2025

A séjourné 9 nuits

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jeff

13 juin 2024

A séjourné 2 nuits

Nice place, excellent grounds. No decent food at the hotel at all. Not much at the Queens Shops either. The hotel really needs to redo the restaurants, the food is really bad for a place as nice as this.

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Tom

3 juil. 2025

A séjourné 3 nuits

Nice, good for kids but not many food options onsite and expensive

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Varuzh

23 juil. 2025

A séjourné 5 nuits

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Richard

23 août 2025

A séjourné 7 nuits

I liked the look of the property, view beautiful and peaceful. I was not fond of the bugs that I saw at night. I understand it is open and therefore hard to keep free of bugs, but the large cockroaches were very unsettling to see inside the hallways as well as finding a smaller one inside the rental vehicle. As for the food, I did not like the NUI restaurant. We had pizza and chicken parm and both were not very good at all. The coffee shops were very good. We loved the pools, especially the large one. Water temp was perfect. Room was very comfortable and having the ocean right outside our balcony was great. We left the door opened through the night and slept with the sounds of the ocean, which was fantastic. Paying an additional $50 a day for a resort fee and then ANOTHER $50 a day for parking was very disappointing. This cost should have been included in the price of the hotel stay. Overall it was a very good vacation that we enjoyed. Not sure if I would recommend it though.

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Ashley

26 avr. 2025

A séjourné 7 nuits

I only have 3 complaints… 1. the check in people at the main lobby are the most unhelpful people ever. We stayed in the ocean tower and had a heck of a time figuring out how to get there, even after asking the main lobby attendants no one told us we had to get there by tram so we drove around for 30 minutes trying to find our way, finally found it after being exhausted from all day travel. 2. Eating at the resort is EXPENSIVE! We ate 1 meal there, horrible service. We ate off resort the rest of the stay. 3. Tram is slow, it’s faster to walk… it’s .52 miles from the main lobby to ocean tower. The boat hardly runs and stopped working on our ride, had to reserve it back to boarding area. Otherwise, it was a great stay! So much to do especially for families with children. I can’t wait to take my kids next time!!!

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Trish

28 sept. 2025

A séjourné 2 nuits

this is a beautiful property. Parking is 50.00 per night and very, very far from hotel room. took 30 mins by tram. my room was 1092, so also, very far from anything. My toilet was not working, so had to have someone come in to repair. Room could use an update. Staff not the most cordial for the most part. Dinner at the pub thurs night, waitress had nothing to say, not friendly and breakast today, waitress was not very friendly, just turning and burning tables @ 50.00 per person for brunch. most people I met and talked to, go off property for meals. perhaps due to the staff?

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Thomas Winston

6 juin 2025

A séjourné 7 nuits

Property is beautiful. Parking is expensive and tram at hotel is very inconsistent in how often it runs. Not very many selections for breakfast at resort.

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Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

JIM

7 juil. 2026

A séjourné 4 nuits

Hôtel bien équipé mais vieillissant

Marie Eve

15 févr. 2026

A séjourné 4 nuits

Dauphins dans l'hôtel!

tyler

3 juin 2024

A séjourné 1 nuit

Theodore

16 déc. 2022

A séjourné 1 nuit

👎

Nathaniel

25 nov. 2022

A séjourné 6 nuits

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

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Arrivée

Départ

De 16:00 à 23:59

Avant 10:00

Dépôt de garantie

Pour cet établissement, un dépôt de garantie entièrement remboursable vous sera demandé.

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Bon à savoir

Politiques et informations supplémentaires sur cet établissement.

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Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel

Prix pour les dates à venir

septembre 2026

di	lu	ma	me	je	ve	sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $233	19 $233
20 $213	21 $210	22 $209	23 $209	24 $210	25 $232	26 $238
27 $215	28 $213	29 $208	30 $248

octobre 2026

Moins cher

Plus cher

Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

2026-09-18: 233.40331481781004USD
2026-09-19: 233.23033110809325USD
2026-09-20: 212.5583399078369USD
2026-09-21: 210.47165822601318USD
2026-09-22: 209.27916360015868USD
2026-09-23: 209.27916360015868USD
2026-09-24: 209.537080279541USD
2026-09-25: 231.66871348724365USD
2026-09-26: 238.24696378326414USD
2026-09-27: 215.1531305847168USD
2026-09-28: 212.6140394012451USD
2026-09-29: 207.79149669036863USD
2026-09-30: 248.48565166778562USD
2026-10-01: 245.4917513504028USD
2026-10-02: 263.876980581665USD
2026-10-03: 276.1627124267578USD
2026-10-04: 283.8075379592895USD
2026-10-05: 300.5656763916015USD
2026-10-06: 278.8157248382568USD
2026-10-07: 237.85773292083738USD
2026-10-08: 237.85773292083738USD
2026-10-09: 344.8937503936767USD
2026-10-10: 340.83931770935055USD
2026-10-11: 285.42928651123043USD
2026-10-12: 286.1752918960571USD
2026-10-13: 282.7208898864746USD
2026-10-14: 285.42928651123043USD
2026-10-15: 291.4238306381225USD
2026-10-16: 306.1985766693115USD
2026-10-17: 302.2855996795654USD
2026-10-18: 271.9971960357666USD
2026-10-19: 263.80586739196775USD
2026-10-20: 264.02209702911375USD
2026-10-21: 267.1034175262451USD
2026-10-22: 264.02209702911375USD
2026-10-23: 291.8701096923828USD
2026-10-24: 286.640189994812USD
2026-10-25: 268.860683996582USD
2026-10-26: 264.02209702911375USD
2026-10-27: 271.1881521362304USD
2026-10-28: 268.860683996582USD
2026-10-29: 268.83589947357177USD
2026-10-30: 278.9397175155639USD
2026-10-31: 273.53641125030515USD
2026-11-01: 264.02209702911375USD
2026-11-02: 267.04938201141357USD
2026-11-03: 264.02209702911375USD
2026-11-04: 271.9724290283203USD
2026-11-05: 279.58437784729USD
2026-11-06: 339.9841027832031USD
2026-11-07: 345.9749160949707USD
2026-11-08: 368.68391483764645USD
2026-11-09: 295.30417613220214USD
2026-11-10: 291.39932636413573USD
2026-11-11: 285.42928651123043USD
2026-11-12: 291.4238306381225USD
2026-11-13: 311.9413695953369USD
2026-11-14: 305.9715399291992USD
2026-11-15: 282.38616745910645USD
2026-11-16: 277.33131582336426USD
2026-11-17: 282.18577189178467USD
2026-11-18: 282.41096949768064USD

Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.

L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.

Le dépôt de garantie suivant (entièrement remboursable) vous sera demandé.

Deposit: USD 100 per accommodation, per stay

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
Des modes de paiement sans espèces sont disponibles
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et un détecteur de fumée
Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
L’hébergement certifie respecter les pratiques de nettoyage et de désinfection préconisées par CleanStay (Hilton).

Parking avec hauteur limite.

Modes de paiement sans espèces disponibles pour toutes les transactions.
Formalités de départ sans contact disponibles.
Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).

Le petit déjeuner à emporter coûte entre 15 USD et 35 USD environ par adulte et entre 17 USD et 19 USD environ par enfant.
Parking en libre-service : 50 USD par jour (entrées/sorties libres)
Service de voiturier : 57.59 USD par jour

La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.

di	lu	ma	me	je	ve	sa
				1 $245	2 $264	3 $276
4 $284	5 $301	6 $279	7 $238	8 $238	9 $345	10 $341
11 $285	12 $286	13 $283	14 $285	15 $291	16 $306	17 $302
18 $272	19 $264	20 $264	21 $267	22 $264	23 $292	24 $287
25 $269	26 $264	27 $271	28 $269	29 $269	30 $279	31 $274