Wind Residences by SMCo

Dreckige Unterkunft,dreckige Handtücher,dreckige Bettwäsche, keine Seife, kein Trinkwasser,keine kostenlosen Parkplätze u.s.w ! Diese Unterkunft ist keine 5 Euro wert! Ich will sie nicht kostenlos! Nie wieder! Keine Nachbesserung, sofort check out und anderes Hotel gebucht, keine Kostenerstattung! Keine Sterne!

Not well maintained, needs renovation. Also, they have changed 2 bedroom unit to 2 separate units without notice to client. We are family of five and supposed to be staying in 1 unit of 2 bedrooms so we can have bonding but we were informed upon arrival that they don't have the unit and we're left with no option but to take what is available. Bed foams and sofa are very old really hurt the back. No wifi internet but Hotels.com indicates with wifi. Also, we were informed by the agent that we need to be out by 11:30am, this is earlier that what is posted in Hotels.com website when i book.

No contact numbers. Couldn't early check-in

Booking was cancelled by the property and no refund.. terrible experience, we had to find another hotel at night time.

The number for the property is no longer in use. You dont have any contact with the condo owner. We waited for a significant akount of time at the property frontdesk to wait for someone to check us in. When the staff arrived they told us that they dont have our booking details, and if when did we booked it. This is considering that we have booked the hnit 2 weeks prior. When we came into the unit, there is no hot water system for showers. The taps are all leaking and making generator kind noises all night. It was really hard to sleep with all that faucet raucous. Expedia should that a good look into delisting this one. Overall, very bad experience for me and my family.